do you know what your patrons know?

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Do You Know What Your Patrons Know? John Blyberg, Darien Library, Darien, CT Oct 19, 2007 Central CT State University

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Oct 19, 2007 Central CT State University

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Page 1: Do You Know What Your Patrons Know?

Do You Know What Your Patrons Know?John Blyberg, Darien Library, Darien, CT

Oct 19, 2007

Central CT State University

Page 2: Do You Know What Your Patrons Know?

Are we here...

...or are we here?

Source: www.opte.org

Page 3: Do You Know What Your Patrons Know?

We don’t always need to understand the big picture...

...we just need to know how to be part of it.

Page 4: Do You Know What Your Patrons Know?

83% of online Americans use the internet to seek information about their hobbies

29% do every day

It’s as popular as online shopping, getting news, and surfing for fun

(Pew Internet & American Life Project)

Page 5: Do You Know What Your Patrons Know?

(Pew Internet & American Life Project)

57% of all internet users watch videos online

19% of all internet users watch videos every day74% of all broadband customers watch videos online

57% of video-watchers share links to the videos with friends

Page 6: Do You Know What Your Patrons Know?

(Pew Internet & American Life Project)

36% of online American adults consult Wikipedia

Page 7: Do You Know What Your Patrons Know?

The Internet consumes 9.4% of all electricity generated in the US(350 Billion kilowatt-hours / yr)

(David Sarokin, Uclue.com)

Page 8: Do You Know What Your Patrons Know?

What about libraries?

Page 9: Do You Know What Your Patrons Know?

Goods

Service

(Books ‘n Stuff)

(People)

The Traditional Library

Page 10: Do You Know What Your Patrons Know?

Experience

Service

Goods(Books ‘n Stuff)

(People)

(Participation)

Transformation

The Transformative Library

Page 11: Do You Know What Your Patrons Know?

The Information Experience

Page 12: Do You Know What Your Patrons Know?

What role does Technology play?

Participation

Collaboration

Innovation

Distribution

Page 13: Do You Know What Your Patrons Know?

Metcalfe’s Law:

n * (n - 1) / 2

Page 14: Do You Know What Your Patrons Know?

The Network Effect

(Dion Hinchcliffe, web2.wsj2.com)

Page 15: Do You Know What Your Patrons Know?

Open Source

Open Standards

Open Dialogue

Open ProcessesOpen Minds

Open Meetings

Open Data

Open Spaces

Page 16: Do You Know What Your Patrons Know?

Cooperate!

Page 17: Do You Know What Your Patrons Know?

Check your priorities

Initiate contact

Offer help

Build your networks

Do a gut-check

Cooperate & Share!