digital agenda assembly 2011 (16-17 june 2011) – workshop 20. digital literacy and e-inclusion 1...

Digital Agenda Assembly 2011 (16-17 June 2011) – Workshop 20. Digital literacy and e-Inclusion 1

DIGITAL AGENDA ASSEMBLYWS 20 (17/06/2011) : Digital literacy and e-Inclusion

Practitioner’s perspective

Gabriel Rissola, JRC-IPTS Information Society Unit

Joint Research Centre (JRC)Institute for Prospective Technological Studies The European Commission’s Research-Based Policy Support Organization


Third sector Civil society

ICT for social inclusion

Intermediaries

Digital inclusion Digital competence

eFacilitators

Digital Literacy & eInclusion

Adult trainersMediators

35%not regular

users

68%not posting (web 2.0)

Informal + Formal

+ Non formal learningSocial workers

eInclusioninitiatives

All EuropeansDigitally excluded/at riskSocially excluded/at risk

low educated

unemployed

elderly52%

no regular users(low educated, +55 years old,

out of employment)

26%no access

youth at risk

migrants

disabled


Intermediary jobs require a variety of skills

Windows

Dreamweaver

Gimp

GNU/Linux Ubuntu

Digital Photography

Digital Video

OpenOffice

Organising Digital literacy workshops

Volunteering in online centres

Managing projects and funds

Exchanging good practices with other countries

Online procedures for bureaucratic issues

Starting up an online centre

Resources to support facilitation task

Working in a network

Facilitating job seeking

Web 2.0 Blogs

Foreign languages

Gender issuesDL for childrenDL for people living

in rural areas

DL for migrants

DL for older people

DL for people with disability DL for young people


Workshop’s outcomes

1. Need for a common framework for an agreed terminology re. digital competence

2. Need of targeted ICT solutions for different categories of Intermediaries

3. A wide range of (digital) competences is necessary for intermediaries/multipliers and managers of initiatives

4. eLearning tools and online resources are appropriate for digital intermediaries

5. ICT is a key resource to support volunteering lifecycle

6. ICT is an essential tool to engage certain target groups and to expand the geographical coverage of them

7. Social actors may need to develop collaborative strategies to incorporate ICT into their management practices


8. To think on measures, need to understand pathways to acquire DC in local contexts

9. The European Digital Literacy (DL) training market is fragmented create conditions to develop & consolidate it

10. Need to professionalise emerging profiles (e.g. e-Facilitator) ad hoc formal education + professional recognition

11. Sustainability remains a crucial issue: funding schemes, multi SH partnerships, ICT use to increase cost effectiveness

12. Awareness raising of “non classical” stakeholders and actors

13. Impact measurement and analysis to mobilise actors

Key challenges for eInclusion intermediaries (1/2)


1. Funding available to regional and local actors

2. Good practice exchange platforms at local/regional /national/EU level

3. Awareness raising on ICT/DC + policy support for PIAPs and Internet low cost access

4. European Framework on Digital Competence (valid either for end users or intermediaries)

5. Harmonisation (European Framework?) of Digital Competence training provision (supplier side) across MS

6. European Framework for the Recognition and certification of emerging job profiles in the socio-digital Inclusion field

Key challenges for eInclusion intermediaries (2/2)


http://is.jrc.ec.europa.eu/pages/EAP/eInclusion.htmlhttp://is.jrc.ec.europa.eu/pages/EAP/eLearning.html

Thank you [email protected]

mailto:[email protected]

digital agenda assembly 2011 (16-17 june 2011) – workshop 20. digital literacy and e-inclusion 1...

Documents