Delivering the Work Programme in East London

Seetec

• Seetec Overview• Seetec in London • Delivery Model• Supply Chain• Working with Stakeholders • Working with Employers• Q & A

Content

• DWP ERSS Framework in 7 Regions

• Work Programme Prime Contractor in 3 CPA’s

• Mandatory Work Activity in 2 CPA’s

• 26 years of W2W and Skills experience; £57m turnover; 850 staff; 75 delivery centres; 6 UK regions and Wales

• 56 contracts;19 Prime contracts managing supply chains of over 40 subcontractors, 250 delivery partners and 80 strategic stakeholders

• FND, New Deal BOND, New Deal Prime Contractor, New Deal PSL, Pathways to Work, NDDP, Work Choice, Jobcentre Plus Support Contract, ESF

• Skills Funding Agency (skills) R2R; ESP, WFT, Apprenticeship and Level 2’s; Single Adult Skills budget from August.

Seetec - Overview

• Established in London for over 15 years• Experience working across all customer groups• Previous contracts held in London include: New Deal

18-24; 4 DWP ESF Phase 1 Prime Contracts; 1 DWP ESF Phase 2 subcontract; SFA funded provision

• New contract portfolio– DWP Work Programme – East London– DWP Mandatory Work Activity – pan London– DWP Work Choice – West London, Central London and

Barnet, Enfield and Haringey– DWP JCPSC (subcontractor to A4e)– LDA 2012 Employment Legacy– SFA Apprenticeships and Train to Gain– Lead partner for ‘The Skills Place – Newham’ the new

skills shop at Westfield Stratford City

Seetec in London

Delivery Model Overview

Delivery Model - Step 1

STEP 1Personalisation and Customer

Needs“Aspire”

•Assessment and action planning•Challenging attitudes and behaviours•Motivation and confidence•Meeting customer group needs•Core Skills, digital life skills, employability skills•Rights and responsibilities

Step 1 – Personalisation and Customer Needs ‘Aspire’ Within Step 1 customers identify what they can do, change attitudes and behaviours, move from a culture of worklessness to work, and establish and initiate a strategy for returning to and sustaining work that manages their perceived barriers. Step 1 is characterised by robust initial assessment and action planning as well as interventions to address confidence and motivation using Seetec’s AIMS course, health management and employability skills.

Delivery Model – Step 2

Step 2 – Into Work ‘Achieve’ Employer demand-led pre-employment modules with packages of work experience and intensive job broking interventions move customers into work. A sustainability risk assessment and formulation of a ‘Back to Work’ plan enable dedicated in-work support consultants to provide a personalised package of in-work support measures supporting customers to sustain employment to 13 or 26 weeks.

STEP 2Employability and Work

“Achieve”

Meeting Employer NeedsSector led pre-employment pathwaysEmployability and fundamental work related skillsIntensive job brokingShort certificated coursesIn Work support

Delivery Model – Step 3

Step 3 – Sustainment and Advancement ‘Sustain’ Ongoing in-work support coupled with job broking services to join up short term and part time packages of employment, co-funded Skills Funding Agency provision (Apprenticeships / Level 2, 3 and 4 NVQ’s) and on-line modules enable customers to break the low pay, low skills cycle and build earnings and career prospects over the sustained employment period.

STEP 2Employability and Work

“Achieve”

Meeting Employer NeedsSector led pre-employment pathwaysEmployability and fundamental work related skillsIntensive job brokingShort certificated coursesIn Work support

STEP 3Sustainment and

Advancement“Sustain”

Progression in work PlanCoaching and mentoringOnline learning to support progression at workEmployer led workforce skills developmentCo-funded SFA skills progressionContinuing Professional Development

East London Supply Chain

East London Supply Chain (2)

STEP 1

Personalisation / Customer Needs STEP 2

Employability and Work

(Tier 1) Generalist job brokers deliver Steps 1 & 2 from referral through to 13 or 26 week paid job outcome across all customer groups.

(Tier 1) Customer specialist job brokers – deliver Steps 1 & 2 from referral through to 13 or 26 week paid job outcome across a specific customer group either CPA wide or in a discrete geographical areas

(Tier 3) Skills providers - deliver sector specific and SFA provision during Step 3 e.g. Apprenticeship,

Level 1, 2 or 3, QCF etc.

(Tier 1) End to end job brokers – also hold SFA contracts deliver Steps 1-3 from referral to end of sustained period.

(Tier 4) Ad hoc purchased provision is ‘spot purchased’ from a comprehensive and continually reviewed and quality assured ‘preferred supplier’ list.

(Tier 5) Complementary provision e.g. skills, health services, local authority initiatives that is available free of cost e.g. basic skills, advice and guidance services etc. A full online CPA directory of complementary

provision and IAG is compiled, reviewed, managed and refreshed and is accessed by all Tier 1 providers.

(Tier 1) SEETEC Direct Delivery - Seetec delivers Steps 1-3.

(Tier 2) – Interventions - deliver a specific intervention across one or more Steps or within a specific Step to all or a specific customer group

STEP 3 Sustainment and Advancement

Strategic Partners (Skills) – Sector Skills Councils (Skillsmart; Skills for Care; People 1st ) and Association of

Colleges.

Note: there is a single level of subcontracting at each Tier

Big Society – CBT mentoring / coaching

support from volunteers funded by Seetec’s Big Society enabling fund.

East London Supply Chain (3)

• 26 formally subcontracted organisationsTier 1 Providers

Private Sector

Voluntary / public sector

Tier 2 Providers

Private Sector

Voluntary / public sector

Tier 1 - 50% private sector and 50% voluntary sector

Tier 2 - 50% private sector and 50% voluntary sector

Tier 3 – predominantly private sector training providers

Geographical coverage

Working with Stakeholders

• Inform and guide delivery• Join up provision• Holistic ‘total person’

approach• Support localism

Key Stakeholders include: Jobcentre Plus, DWP, Skills Funding Agency, Local Enterprise Partnerships, Local Authorities, Strategic committees, Health Services, Housing

Associations, Local CVS’s

Working with Employers

• Strong sector focus – employer demand-led

• Top down ‘national’, bottom up ‘local’ approach

• Integration of employment and skills (pre / post employment)

• Joint approach working with JCP, other Primes and local employer engagement initiatives

Contacts

Andy Emerson – Executive Directorandrew.emerson@seetec.co.uk

Mob: 07977 002278

Alison Bunney - Business Development and Marketing Director

alison.bunney@seetec.co.ukMob: 07818 533033