DALE CARNEGIE TRAINING

Sixty staff members of the Office of Facilities were provided an opportunity to participate in the Dale Carnegie Training course. The Dale Carnegie Training was founded in 1912 and is represented in over 90 countries with approximately 8 million people completing the training worldwide. This course offers skills for success which will enhance our customer service relationships with both internal and external customers. The program objectives are to build greater self-confidence; strengthen people skills; enhance communication skills; develop leadership skills; and reduce stress and improve our attitude. This program was developed specifically for Facilities and was personalized for the roles and responsibilities of our organization. Our first group of thirty Facilities staff members consisting of supervisors and direct contact personnel attended a vigorous 8-week Dale Carnegie Training course. Each training session consisted of one-half (1/2) day session each week for the 8 weeks. Participants revealed that many of the Dale Carnegie principles they learned would improve their skills and performance in their daily job tasks and indicated that the course inspired the need for a new level of camaraderie. The participants of the second class will have an opportunity to gain significant knowledge as well as participate in memorable exercises. The Dale Carnegie Training is not only beneficial to UTSA by improving the performance of its employees by adding resources that will be useful in both the employees’ professional careers and personal life, but will also add value to the University’s business.

Dale Carnegie Effective Communication & Human Relations/Skills for Success Training

Session I

January 13, 2014 – March 3, 2014

(Tuesdays only: 8:30 a.m. – 12:00 p.m.)

List of Attendees

Attendees: Attendee: 1. Noe Barrientos 16. Tyler Boehme 2. Yolanda Ledesma 17. Vladimir Andzic 3. David Oliver 18. Dagoberto Rodriguez 4. Belinda Dovalina 19. Jonathan Jarrell 5. Marisol Chapa 20. John Paul Perez 6. Carmen Ortegon 21. Chris Miller 7. Brenda Barron 22. Edward Celaya 8. Brittany Kyle 23. Ramon Rios 9. Moses Gomez 24. Jesse Castillo 10. Felix Hernandez 25. Fred Wiedner 11. Steven Hale 26. Gerry Valdez 12. Juan Reyes 27. Byron Reeder 13. Josephine Izbinski 28. Marlene Zacarias 14. Kathryn Pearson 29. Margie Detloff 15. Ron Woltersdorf 30. Sylvia Ruiz

Dale Carnegie Effective Communication & Human Relations/Skills for Success Training

Session II

March 18, 2015 – May 6, 2015

(Wednesdays only: 8:30 a.m. – 12:00 p.m.)

List of Attendees

Attendees: Attendee: 1. Patricia Chavez-Reyes 16. Kim Norton 2. Blanch Torres 17. Victoria O’Connor 3. Elyse Druck 18. Enos Jones 4. Samantha Brundige 19. Michael Merada 5. Brenda Tamayo 20. Joe Stilwill 6. Joe Alderete 21. Justin Lowe 7. Paul Goodman 22. Robert De Hoyos 8. Roy Garza 23. Jorge Rizo 9. Andrew Goodenough 24. Jessica Sauceda 10. Mark Parnin 25. James Jinks 11. Robert (Bobby) Rodriguez 26. David Elliot (Did not attend) 12. William Blaylock 27. Ernest Haffner 13. Rene Colunga 28. Myrtle McDonald (vice Sharon Pawlik) 14. Matthew May 29. Walter Zuniga 15. David Toscano 30. Johnny Flores

Dale Carnegie Effective Communication & Human Relations/Skills for Success Training

Session III Dates: TBD

(Times: TBD)

List of Nominees

Nominees: Nominees: 1. Gilbert Perez (DTC) 16. Robbie Stoddard (E&PM) 2. Xavier Wiedner (B&CS) 17. David Elliott (E&PM) 3. Scott Reuter (B&CS) 18. John Japhet (O&M) 4. Andrea Chavez (B&CS) 19. Dale Bailey (O&M) 5. Samuel Barrera (B&CS) 20. Sharon Pawlik (O&M) 6. Jose Luis San Miguel (P&D) 21. Arthur Speer (O&M) 7. Lani Cabico (P&D) 22. James Robisheaux (O&M) 8. Liliana Gomez (P&D) 23. Michael Cole (O&M) 9. Richard Heredia (P&D) 24. Brian Montoya (O&M) 10. Robert Espinoza (E&PM) 25. Mark Edsall (O&M) 11. Jonathan Jarrell (E&PM) 26. Matthew Ruiz (DTC) 12. Robert Peek (E&PM) 27. George Wurth (DTC) 13. Alex Perez (E&PM) 28. Marcel Perret-Gentil (LARC) 14. Michael Daschel (E&PM) 29. Luis Zorilla (LARC) 15. Matthew Hinkson (E&PM) 30. Mitchell Moore (LARC)