engaged employees, according to dale carnegie training ... · andrew terranova, president of dale...
TRANSCRIPT
Andrew Terranova, president of Dale Carnegie Training of WNY will provide effective coaching techniques and other tools to help close the gap between expected performance and actual results. Andrew will teach you the fine line between delegating and “dumping.” He’ll discuss the specific steps to make assignments clear that will create a sense of ownership, provide inspiration and engagement as well as set expectations and achievable targets.
SEMINAR HIGHLIGHTS:
• Be assertive without appearing aggressive
• Persuade others to your point of view
• Say “no” without creating resentment
• Empower employees to step up and take initiative
• Delegate tasks and responsibilities to develop and train others
LEAD PEOPLE / MANAGE PROCESSES / ART OF DELEGATION Confident, Assertive, In Charge: Developing the Attitudes of Leadership
8:00am - Registration | 8:30 - 11:00am - Leadership Seminar | Tickets: $65
Register online: www.bizjournals.com/buffalo/event/ | Call Karen Schiffmacher: 716-541-1631Space is Limited – Register Today!
Andrew Terranova, President, Dale Carnegie
Training of WNY
Engaged employees, according to Dale Carnegie Training, are “enthusiastic about work, inspired and motivated
by leadership, empowered to do their work their way and confident they can
achieve excellence.”
REGISTER TODAY!
Use promo code: Carnegie at online checkout to get $25 off!Call for group discounts!
Thursday, August 10, 20174949 Sheridan Drive, Williamsville, NY 14221