csab apo proposal snp opt v8 from offshore
TRANSCRIPT
CS Americas Beverages SAP APO- SNP Optimizer Implementation
March-2008
May 3, 2023
CONFIDENTIAL- 2 -
Agenda
TCS Value•Capability / Commitment•Approach and Solution•Right price / Right Shoring•TCS Cadbury Partnership•Low Risk / High Quality•Experience & Qualifications•Accelerated Process (Quick Wins)•We Get It!
Introductions Background
3C’s Competence, Commitment and CapabilityGoals of Cadbury – TCS RelationshipTCS Cadbury JourneyAbout TCS
Our Understanding of Cadbury’s Needs Beverages Industry – Issues/Challenges and Bench markBusiness Objectives and Potential Benefits Project ScopeSupply Network Model (SNM) and SAP Technology stack
Project Approach and SolutionImplementation ApproachRoles and Responsibility
TCS Proposal Highlights Staffing and Pricing Assumptions
TCS Differentiators and Value Add Customer Case Study Project Team Resumes Ex
peri
ence
& Q
ualifi
cati
ons
Global Specialists
CONFIDENTIAL3
Our Team Today
Srini K, Royen Fernandes
Team Leadership Team
On Site Relationship TeamGautam Sitesh / Sandeep Kumar
Global Delivery Manager
Bal Baranwal
Project TeamHarsh Kumar, Satyajit Patra, Ambrish Mathur,Arun NarayananExtended Team ParticipantsAmit Kholkote, Ted Hayek
CONFIDENTIAL
Context - 3C’s - Competence, Commitment, Capability
TCS is Committed to making Cadbury Project Successful
Competence40 Year History of Delivering Large Global ProjectsTCS Cadbury existing infrastructureStrong SAP Practice (4000 +) / Retail PracticeGlobal SAP Partner / Global Support
CommitmentExecutive Level MeetingsTCS Cadbury Journey – Proven PartnershipFlexibilityListen and Collaborate with to CadburyTransparency – Detailed DocumentationIntegration of ASAP and Cadbury Standards
CapabilityProject Team, Experience with Cadbury, Methodology and GovernanceDeep Functional and Product Knowledge Proprietary Tools (IPMS, IQMS, CMM Level 5, ACE, trACE, bACE)Composites - Manufacturing Automation – Adaptive ManufacturingGlobal Network Delivery Model
CONFIDENTIAL
Goals of CSAB TCS Relationship
Fewer, Faster, Bigger and Better Process Harmonization Lesser cost Leverage Offshore
Significant cost reduction through full service offerings from TCS Delivery certainty through operational excellence and risk mitigation Bring end user delight by commitment and TCS work ethics Provide value added service wherever required across CSAB
TCS’s Contribution as Business Partner
CONFIDENTIAL
TCS-Cadbury Journey
Jan 2006 – Mar 2007• Cadbury Egypt ECC 6.0
implementation started• Siebel Analytics
Implementation complete• LN Q1/2 completed• Pre-upgrade Assessment • CSBM upgrade completed
April 2007 – Jun 2007• Emerge Program – A large program for 8
countries in Emerging market. Blueprint phase workshops conducted.
• BI support for Confectionary and Beverages started. Independent support
• Project Sunrise for Cadbury EGYPT implemented with FI, SD, MM, PP and BI modules.
Jul 2005 - Dec 2005• BW enAbel Reporting • M2MR Completed
Mar 2005 – Jun 2005• M2MR Pilot Phase• Offshore Connectivity established
across CS SAP Systems • Pilot Phase completed• Analysis phase award / completion
July 2007 – Mar 2008• BG Consolidation project started• APO Separation – Live Oct 2007. • NAC Upgrade – SAP 4.6C upgraded to
ECC 6.0 within planned cost and budget. • DPSU upgrade – Project started in Aug
2007. Scheduled to Go live on 10 th dec 2007
• Cadbury Nigeria – The Cadbury Nigeria system was rolled out on Sunrise system within 10 weeks. System went live with FI, SD and MM module on 2nd Oct 07
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3 Years of successful partnership
Peak Team Size of 70 resources
Total of 10 Projects (9 SAP) Operational Infrastructure Easier on boarding Business Knowledge Cadbury Portal for effective Program Management
On-time on-budgetProven Partnership
CONFIDENTIAL
Pioneering Indian Industries since 1868 US$ 30.0+ Billion; 250,000 employees, 80+ companies, committed to society
Steel
India’s Largest
Vehicles andEngineering
India’sLargest
Energy
India’sLargest
Pvt SectorPlayer
IT Servicesand Consulting
Asia’sLargest
&Global No12
Telecom
Top 3in India
Hotels
India’sLargest
Luxury Chain
ConsumerGoods & Retail
World’sNo 1
Tea Producer
TCS – A Part of Tata Group
TATA a Trusted Brand – Breadth of Experience – Talent Pool
CONFIDENTIAL
About TCS
Stock Price
850
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• TCS established in 1968• Over 100,000 Employees• 1st Company in the world to be assessed at
Level 5 for integrated enterprise-wide CMMI and PCMM
• Global presence - Operations in 50 countries, 155 offices in 40 countries
• US $ 4.3B in Revenues• US $ 1.1B in Operating Income• Net profit at USD 950 million• North America crosses US $ 2B • Europe US$ 1B in Revenues• Total Market Cap INR 121018.(USD 28.14 bn.)
Bonus
Net Income
272377
510649
950
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FY 03 FY 04 FY 05 FY06 FY07
$ M
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Revenue USD bn
1.041.56
2.24
2.97
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0
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FY 03 FY 04 FY 05 FY 06 FY 07
TCS Internal Process Excellence Leading to Good Business Performance
CONFIDENTIAL
Project/Transition Managers 100+ Technical
Consultants - 2000+
Functional Consultants1500+ Techno-Functional
Consultants – 150+
• Largest SAP practice among India based Global SI’s• Over 15 years of experience delivering SAP solutions• 3,800+ Consultants• 18 + Successful ECC 6.0 Engagements, 200+ SAP
Engagements, • Global Solution Centers
India – Bangalore, Mumbai, Kolkota (Utilities)US – ChicagoEurope – WaldorfAustralia – Melbourne
• R/3 versions 2.2d thru to mySAP ERP ECC 6.0• mySAP CRM, SRM, APO, Netweaver - BW, EP, XI• 24 E2E implementations during past 24 months
TCS SAP Practice Overview
1994
First SAP Project in Germany (R/2)
1996 1997 1998 1999 2000 2001 2002 2003 2004
Relationship with SAP
First Global Project
First EtoE Implementation
Center of Excellence
Upgrade
Global Competency Center
Large Implementatio
n& Global Rollout
V4.7 EtoEimplementations
TCS at Partner Port in WalldorfCo-development with SAP Labs
Time Line
2005
Adaptive Manufacturing
Business Innovation Lab
2006
SAP Global PartnerJoint Go to Market with Sap AG, TCS
assets on NetWeaver
Recognized by SAP, Proven Implementations
SAP Pinnacle Award
2007
CONFIDENTIAL
TCS – SAP Relationship
•Support SAP AG operations•Over 800 Consultants
•SAP Managed Services•Assist customers with SAP implementations
•SAP Global Active Support•Development Team•BPO
•SAP Global Partner - Services•Adopting SAP Netweaver as a development platform• Solutions progressively ported onto NW
Platform• Composites Development AND Adoption of the
SAP Enterprise Services concept•Accelerators for Industry verticals•Infrastructure - Business Innovation Lab•People - SAP skills development, Basis School•SAP Installed in TCS•Over 20,000 training days on SAP Platforms•40,000 seats of SAP HR
SAP as a Customer
SAP as a Partner
SAP as a Supplier
•Better, Faster, Reliable SAP Implementation and Support
•Speed•Business Innovation Lab
•TCS Assets on SAP•Cost – Through Right Shoring
•Quality and Reliability•Solution fit to business issue and Faster resolution of technical issues
•Large network of SAP professionals
Benefits to Customers
In-depth Partnership with SAP / Infrastructure Accelerators
CONFIDENTIAL
Scan 360
Managed Services
Global Competency
Center
NetWeaver
Adaptive Manufacturing
Upgrade
Global Rollouts
Business Process
Harmonization
ERP and Application
Rationalization
Landscape Consolidatio
n
Enable Collaboration
CRM / SRM
Agile Enterpris
e
Analytics /SEM
TCS SAP Offerings Snap Shot
Range of SAP Offerings
Southern Water, Toyota, HD
ABB US,UK, GE
Sanyo Logistics, Cadbury Schweppes,Wabco, Halliburton
Eimskip, NBC,
Bekaert, Hills Pet
Bekaert, Kimberly
Clark, SAP AG,Delphi, Bose
CONFIDENTIAL- 12 -
Agenda
Introductions Background
3C’s Competence, Commitment and CapabilityGoals of Cadbury – TCS RelationshipTCS Cadbury JourneyAbout TCS
Our Understanding of Cadbury’s Needs Beverages Industry – Issues/Challenges and Bench markBusiness Objectives and Potential Benefits Project ScopeSupply Network Model (SNM) and SAP Technology stack
Project Approach and SolutionImplementation ApproachRoles and Responsibility
TCS Proposal Highlights Staffing and Pricing Assumptions
TCS Differentiators and Value Add Customer Case Study Project Team Resumes
CONFIDENTIAL
Beverages Industry Pain Points (relevant to the current
proposal)• Establishing visibility to Inventory Levels throughout the entire Supply
Chain• Reducing time to market• Improved Manufacturing Efficiency• Maintaining appropriate Inventory Level• Avoiding Out of Stock Situations at Retailer Shelves• Shortening Order Cycle Time
Pro
duct
ion
Distribution Inventory
Efficient Supply Chain
- 13 -
TCS’ understanding of Beverages Industry Pain Points
TCS’ Solution is geared towards helping CSAB to achieve Business Objectives of the current assignment Help monitor KPIs to be the Best-in-Class on Industry Benchmarks Alleviate the Pain Points which a typical Beverage Industry faces Help arrive at the right balance of Production, Distribution and Inventory Matrix
Industry Issues Aligned to the Project
CONFIDENTIAL- 14 -
TCS’ Vision Statement for the assignment
SupplierOn-time Delivery
Rate99%
Expedited Customer
Orders0.8%
Warehouse Operations
Cost/Net Sales0.5%
Order Fill Rate
99.4%
CSABBusiness
Objectives
Inventory Accuracy
99.9%
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CSAB Business Objectives towards Best-in-Class Beverage Industry Benchmarks
Industry Issues Aligned to the Project
CONFIDENTIAL
1. Clearly definition of objectives. A partial list of critical success factors :• What level of customer service does the market demand?• What modes of transportation should be used to balance cost vs customer service objectives?• Which warehouses should supply product to which customers?• Where should inventory be stored and how much inventory should be carried for each product?• Which manufacturing plants should be making product for which customers/warehouses?• What routes should be used to get product from source to destination?
2. Collection of supporting data. Typical data elements include:• Demand by product and container type• Transportation rates• Transportation lead times• Warehousing costs (both fixed and variable costs), and inventory costs
3. Model the supply chain network. Typical model components include:• Capacity Limitations• Customer Service Requirements• Lead times by mode• Operating Capabilities• Cost of different options
Pro
duct
ion
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Supply Chain Best Practices for Beverages Industry …1
Right beginning with Right Understanding
Process Driven Supply Chain Analytics Optimizes Cost
CONFIDENTIAL
4. Analyze the supply chain network• A good supply chain analyst will be both an expert about the business and an expert with the
supporting technology. They will review many "what if" scenarios with the business management to finalize the supply chain network design.
5. Implement and refine• The supply chain network analysis and design process is not a static process. Successful ideas are
implemented and cost savings are realized. And then things change: a large new customer is added at a new location, more production capacity is added, demand takes a nosedive, or raw material prices swing dramatically. Thus, like all good planning processes, the supply chain network analysis and design process must be on going. This process should be revisited regularly (annually/quarterly,) and/or when big things happen within the business.
6. How do we measure the success of this business process?• Firstly, it must generate bottom line savings in the supply chain operations• Secondly, the business process must embed itself firmly in the corporate culture
Pro
duct
ion
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Supply Chain Best Practices for Beverages Industry …2
Process Driven Supply Chain Analytics Optimizes Cost
CONFIDENTIAL
Collaborative Planning, Forecasting & Replenishment
Value Potentials
Business Benefits Manufacturer Manufacturer /
Distributor / Host Distributor Business Benefits
Value Potentials
Up to 40%* More accurate forecast
Up to 4 %* Increased service to distributor
Up to 18 %* Reduced inventories
Reduced planning / deployment costs
Up to 20 %* Reduced replenishment cycle
Simplified, exception-based process
Improved in-stock levels
Up to 8 %*
Reduced inventories
Up to 23 %**
Increased sales Up to 32%*
Reduced supply risk
Increased transparency
Simplified, exception-based process
* CPFR.org Case Studies ** Wal-Mart / Sara Lee SCMR, 10/2000
Front end agreements
Collaborate on exception items for
sales forecast
Create order forecast Create order forecast
Collaborate on exception items for
order forecast
Generate order Generate order
Joint business plan
Create sales forecast Create sales forecast
Benchmark Savings in Supply Chain
CONFIDENTIAL
Consumer Products - Beverage Suppliers &
Partners Consumers,
Customers (e.g. Retailers) &
Channel Partners
Analyze, Plan & Develop Procure & Manufacture Market Sell Deliver & Service
Enterprise Management & Support
Strategic PlanningStrategy Definition and
Integrated Business Planning
Time-to-MarketNew Product Development and Introduction
Integrated Supply Chain PlanningDemand and Supply Planning
Sourcing & ProcurementStrategic Purchasing and Sourcing
Procure To Pay
Go-to-MarketBrand Management
Category Management Trade Promotion Management
Account Management
Sales ExecutionSales Force Management
Order-to-Cash Direct Store Delivery
Demand Fulfillment & ExecutionManufacturing
Inbound and Outbound Logistics
Data Exchange & Legal RequirementsTraceability and Environmental Compliance
Global Data Synchronization
Beverage Industry Process Maps from SAP
CONFIDENTIAL
Integrated Supply Chain Planning
Suppliers & Partners
Consumers, Customers (e.g.
Retailers) & Channel Partners
Analyze, Plan & Develop Procure & Manufacture Market Sell Deliver & Service
Demand and Supply Planning
Distribution Planning (SAP S9 )
Supply Network Planning (SAP S9 )
Supply Network Collaboration (SAP S9 )
Safety Stock Planning (SAP S9 P1 )
Demand Planning (SAP S9 P6 )
SAP Product Available SAP Product Available with Future Releases Future Focus Partner Product Available Partner Product Available with Future Releases
Integrated Supply Chain Planning
Beverage Industry Integrated Supply Chain Functionality from SAP
CONFIDENTIAL
Manufacturing
Production Planning (Process Manufacturing) (SAP S3,S10 )
Production Planning (Repetitive Manufacturing) (SAP S3,S10 )
Production Scheduling (SAP S3,S10 )
Manufacturing Execution (SAP S3,S10,S28 P3,P5 ) Manufacturing Monitoring and Control (SAP S3,S10,S28 )
Quality Assurance and Control (SAP S3,S10,S28 )
Quality Improvement (SAP S3,S10,S28 )
Inbound and Outbound Logistics
Cross Docking (SAP S3,S13 )
Inbound Processing and Receipt Confirmation (SAP S3,S13 )
Transportation Planning (SAP S3,S25 )
Transportation Execution (SAP S3,S25 )
Outbound Processing (SAP S3,S13 )
Physical Inventory (SAP S3,S13 )
Warehousing and Storage (SAP S3,S13 )
Excise Duties (SAP S3 )
Demand Fulfillment & Execution Suppliers &
Partners Consumers,
Customers (e.g. Retailers) &
Channel Partners
Analyze, Plan & Develop Procure & Manufacture Market Sell Deliver & Service
SAP Product Available SAP Product Available with Future Releases Future Focus Partner Product Available Partner Product Available with Future Releases
Demand Fulfillment & Execution
Beverage Industry Demand Fulfillment from SAP
CONFIDENTIAL
Direct Store Delivery
DSD paperbased
DSD Order Fulfilment (SAP S3 )
DSD Visit Planning (SAP S3 )
Mobile DSD Order to Cash
Preseller Order Taking
DSD Visit Planning
DSD Order Fulfilment
Mobile DSD Van Sales
Mobile DSD Vansales Processing
DSD Order Fulfilment
Sales Execution - Direct Store Delivery
Suppliers & Partners
Consumers, Customers (e.g.
Retailers) & Channel Partners
Analyze, Plan & Develop Procure & Manufacture Market Sell Deliver & Service
SAP Product Available SAP Product Available with Future Releases Future Focus Partner Product Available Partner Product Available with Future Releases
Sales Execution
Beverage Industry Direct Store Delivery Functionality from SAP
CONFIDENTIAL- 22 -
CSAB Business Objectives as TCS Understands
Reduce the Overall Supply Chain cost of Cadbury Beverages Motts and Snapple products by
• Optimizing Plant Capacity Utilization
• Optimizing Global Distribution Planning between Plants/Warehouses/Distribution centers
• Achieving closed loop integration between Planning system and Execution system
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Industry Issues Aligned to the Project
CONFIDENTIAL- 23 -
Our Understanding of Project Scope
Optimize
1. Sourcing and Plant Capacity by implementing APO SNP Optimizer
2. Safety Stock planning by implementing Time-based safety stock planning
3. Distribution and Transportation load planning by implementing Deployment and Transportation Load Builder (TLB)
Integrate
4. Planning system (APO) and single instance of execution system (R/3) through Core Interface (CIF)
5. Current Demand Planning (APO-DP) module with planned SNP module
The supply chain network of Mott’s & Snapple consists of the following: 25 Distribution Centers 25 Plants with 125 production lines (including Co-Packers) 2500 SKUs
Optimize Supply Chain and Integrate Disparate Systems
CONFIDENTIAL- 24 -
Project Scope - SAP SCM-APO System Functionality
SNP Functionality to be implemented
a. Cost Based Distribution Resource Planning (DRP) / Replenishment using Discrete Optimization
b. Release of Forecast from Demand Planning to SNP
c. Time-based safety stock planning
d. With APO-SNP we can do the Aggregated as well as Product-Location Level Planning (recommended). To be finalized during Blue Print.
e. Deployment ( Availability Check / Fair share )
f. Transport Load Building (TLB) to Generate Orders for Shipping
g. Real Time Integration using Core Interface between APO & R3.
Scope of SCM APO Functionality
CONFIDENTIAL- 25 -
Optimization-Based Planning for DPSG
The SNP optimizer offers cost-based planning. For Cadbury, the solution will be implemented using Cost based optimization. It will attempt to minimize the total cost of Supply Chain network while fulfilling the total demand. The Total costs of Supply Chain includes the following cost components:
– Production, procurement, storage, and transportation costs
– Costs for increasing the production capacity, transportation capacity, and handling capacity
– Costs for violating the safety stock level
– Costs for late delivery.
– Stock out costs.
Scope of SNP Optimizer Functionality
CONFIDENTIAL
High Level Business Requirements (Mott's/Snapple products):
1. Global Distribution Network Optimization based on Costs & Plant Capacity using SNP optimizer2. Replenishment planning between Plant ---> Warehouse ---->Distribution center / Co packer3. Safety stock planning 4. Achieve closed loop integration between planning system (APO (DP/SNP) and execution system(R/3)
High Level Project Scope / Approach :• Implementation of SNP (Supply Network Planning) module of SCM-APO. • PPDS (Production Planning) module of APO Out of Scope. • Assumed that DP (Demand Planning) is already Implemented & will be Integrated with SNP.• Our Recommendation of SNP Functionality to be implemented (To be Finalized during Blue Printing)
a) Cost Based Distribution Resource Planning (DRP) / Replenishment using Discrete Optimizationb) Release of Forecast from Demand Planning to SNPc) Safety Stock / Safety Time / Time phased SS Planning d) Deployment ( Availability Check / Fair share )e) Transport Load Building to Generate Orders for Shippingf) Real Time Integration using Core Interface between APO & R3.
Business Scope
CONFIDENTIAL- 27 -
Agenda
Introductions Background
3C’s Competence, Commitment and CapabilityGoals of Cadbury – TCS RelationshipTCS Cadbury JourneyAbout TCS
Our Understanding of Cadbury’s Needs Beverages Industry – Issues/Challenges and Bench markBusiness Objectives and Potential Benefits Project ScopeSupply Network Model (SNM) and SAP Technology stack
Project Approach and SolutionImplementation ApproachRoles and Responsibility
TCS Proposal Highlights Staffing and Pricing Assumptions
TCS Differentiators and Value Add Customer Case Study Project Team Resumes
CONFIDENTIAL- 28 -
Implementation Approach
Option 1 Big Bang approach - Implement SNP functionalities in scope in all regions (Supply Network)
• Business benefits Accelerated testing and go-live time-frame Reduced complexity of Master data migration
• Business risks Master data issues or Plan quality issues could significantly impact supply chain operations and efficiency
Option 2Regional rollout approach - Implement SNP functionalities in scope with phased roll-out across regions
• Business benefits Facilitates stabilization of Optimizer run Reduced complexity of plan results – facilitates faster analysis of Optimizer logs Controlled exposure of supply chain to implementation risks
• Business risks Optimizer results are not optimized across supply chain, hence longer time-frame to analyse plan quality
TCS Implementation Options
CONFIDENTIAL- 29 -
Implementation Approach
Option 3 – Recommended OptionPilot (POC) Implementation followed by quick Global rollout • Implement SNP functionalities in scope with phased roll-out across regions or Globally
but with 3 weeks of parallel simulation runs of APO and existing ECC MRP runs before Production final cutover
• Business benefits Parallel run allows plan comparison of SNP results vs ECC MRP run results based on pre-determined criteria to
evaluate plan quality before final global cutover Parallel run allows controlled exposure of supply chain operations to implementation risks, allows stabilization of
Optimizer run in Production without impact to live systems Reduced Optimizer stabilization time – facilitates faster analysis of Optimizer logs, Facilitates fine-tuning of optimizer
as the regions go-live resulting in completely optimized planning runs during final cutover Increased time to correct master data issues due to extended cutover timeframe Phased roll-out across regions facilitates regional user buy-in
• Business risks Extended cut-over timeframe Increased complexity of master data migration and interface migration
• Factors driving implementation options :• Minimize business risk• Accelerate implementation timeframe• Facilitate end-user buy-in
TCS Recommended Implementation Approach
CONFIDENTIAL- 30 -
Post Implementation – Monitor Key Performance Indicators
The benefits from APO SNP implementation can be quantified based on achievement of specificbusiness objectives. Some of the Key Performance Indicator’s that can be monitored are -
Inbound/Outbound logistics
Delivery Performance / Dispatch Adherence Distribution Costs Cash-to-Cash Cycle Time (Inventory Days of Supply) Order Fulfilment Lead Times/ Transportation cycle time Order fulfilment costs Service Level for Make-to-Stock Products
Manufacturing
Total Supply-Chain Management Cost/ Cost of goods sold Capacity utilization Productivity Average Payment period for production material. Inventory days Cover Value-Added Productivity Asset Turns
Post Implementation – Business KPIs Help Monitor Supply Chain
CONFIDENTIAL31
Implementation Approach – Major Activities
Objective Start up Business Process understanding Development
UATCutover planning
Support
RealizationFinal
Preparation & cutover
Post Go-live Support
ProjectPreparation
Business BlueprintPhase
Key Activities
• Project kick-off• Project Charter• Align Project
Plan with key stakeholders
• Team on boarding
• Establish Project Procedure
• Define templates, Standards
• Agree on deliverable standards
• Identification of tools
• Requirement gathering through workshops /Process understanding
• As-Is and To-Be Process design
• Align APO/SNP functionalities to Requirements
• Identification of data migration objects
• Initial Prototype• Identify training
needs• Inventory of
custom objects
• Functional Configuration
• Custom & Interface Development/modification
• Integration Test scripts review
• Data Migration• Unit Testing,
Integration testing
• Support during User acceptance Testing, Training documentation
• Prepare detailed cut over plan
• Super User Training
• Transport migration to production
• Data Migration to production
• Go/No-Go decision
• Post Go-live support
• Track & close issues
• Report Metrics• Prepare
support documentation and transition plan
20 WeeksGo Live in 23 Weeks
CONFIDENTIAL32
Key Project Deliverables
First Go Live in 23 Weeks. Total project takes 26 weeks
Objective Start up Business Process understanding Development
UATCutover planning
Support
RealizationFinal
Preparation & cutover
Post Go-live Support
ProjectPreparation
Pilot BlueprintPhase
Key Deliverab
le
• Detailed project plan
• Templates, and Project Standards defined
• Issue and Escalation Approach
• Approved Project Plan
• Business Blueprint documents. As-Is and To-Be documents and Gap analysis
• Custom Object Inventory
• Business Blueprint Sign-Off
• Functional Configuration
• Custom & Interface Development/ modification
• Data Migration templates
• Unit, updated Integration test scripts with test results
• Training Documentation
• Cutover plan• Transport
management• Go / No-Go
Checklist• Project Sign-Off
• Issue register• Solving user
Issues• Transition
document• Support
documentation
Major Deliverables for the Project
CONFIDENTIAL
Initial Development Objects Estimates
ABAP User Exists1. Product Master : Disable / Modify fields from R3 into APO2. Stocks : Disable Stocks under certain Statuses from R3 to APO3. PPM : Disable some fields from R3 into APO
Data Migration – Programs to Upload• Transportation Lanes• Optimizer Costs• Safety Stocks / Safety Times - Need to use Recurring Post Go-Live & for Data Migration.
Reports• Custom SNP Planning / Master data Reports in APO & R3 - 5 Reports
Implementation experience reflected in detailed estimation
CONFIDENTIAL- 34 -
APO & R/3 Planning data 2-way Transfer – Core Interface (CIF)
R/3 APO
Inventory
Sales Orders / Deliveries
Indep. Reqmnts.
P.O.s
LiveCache
Real Time Data
Real-time
Planning
Data
Updates
Stock Transfers /
Purch Reqs
Purchase Orders,
VMI Sales Orders,
Planned Orders
Shipments
PlanningPlanning
DataData
Real-time
Planning
Data
Updates
PlanningPlanning
DataData
CONFIDENTIAL
APO SNP Optimizer Process Flow
R/3
Planned/ Production Order
Stock Transfer Request
Stock Transfer Order
CONFIDENTIAL36
Implementation Accelerators
SAP Accelerators and Tools – ASAP, Solution Manager, Solution Composer, RBE, Best Practices, Industry Solutions, Service Market Place etc
Integrated Quality Management System (iQMS)
Integrated Project Management System (iPMS)
TCS Accelerators and Tools – Process frameworks, BPP / BPMLs,Industry Best Practices, SAP CoE, Starter Kits, Reusable assets (Templates / Sample Deliverables), Knowmax, etc.
Cadbury Portal with Project Metrics KPIs/ PMs / Project Progress
Accelerators to Minimize Risk and Increase Throughput
CONFIDENTIAL37
Project Governance Model
Executive, Business Sponsor,Program Mgr, Business Lead Steering Committee
VP/Program Manager, Business Lead, PMO
RDM, SAP Practice Head, GDM,Program, Project Managers
PMs, Architect, IT Leads, SMEs
Fortnightly/Monthly Review
Weekly - Project Planning, Review Risks & Issues, Staffing
Daily- Review Plan, Quality, Issue Mgmt
GDM, PMs, Leads
TCS Cadbury
Project Objectives Review Project Status Monitoring Issue Resolution
Governance Model to Mitigate Risk and Provide Escalation Path
CONFIDENTIAL- 38 -
Roles and Responsibility
Phase/ Workflow/ Task TCS CSABA Project Preparation S = Secondary P - Primary1 Project Charter Preparation & Signoff Consult Responsible2 Team Identification and Loading (Respective Teams) Responsible Responsible3 Prepare Detailed Project Plan Responsible-S Responsible-P4 Reporting on progress, issues and open points -All Phases Responsible-S Responsible-P
B Blueprint / Analysis 1 Discussions with the Business Users on detailed requirement gathering Responsible-P Responsible-S2 Prepare Blue Print based on Finalized To-Be Processes Responsible-P Responsible-S
C Realization 1 Functional Configuration in Development Responsible Inform
2 Unit Testing Responsible Inform
3 Gaps Review Responsible-P Responsible-S
4 Data Extraction/Cleanup Responsible-S Responsible-P
5 Data Upload Responsible-P Responsible-S
6 Integration Testing Test 1 Responsible-P Responsible-S
7 Integration Testing Test 2 Responsible-P Responsible-S
D Final Preparation and Cutover 1 User Acceptance Testing Consult Responsible
2 Data Extraction/Cleanup Responsible-S Responsible-P
3 Data Upload Responsible-P Responsible-S
4 Prepare Cutover plan Responsible-P Responsible-S
5 Go/No Go Decision Inform Responsible
E Post Go live Support 1 Post Go Live Support Responsible-P Responsible-S
Roles and Responsibilities
CONFIDENTIAL- 39 -
Agenda
Introductions Background
3C’s Competence, Commitment and CapabilityGoals of Cadbury – TCS RelationshipTCS Cadbury JourneyAbout TCS
Our Understanding of Cadbury’s Needs Beverages Industry – Issues/Challenges and Bench markBusiness Objectives and Potential Benefits Project ScopeSupply Network Model (SNM) and SAP Technology stack
Project Approach and SolutionImplementation ApproachRoles and Responsibility
TCS Proposal Highlights Staffing and Pricing Assumptions
TCS Differentiators and Value Add Customer Case Study Project Team Resumes
CONFIDENTIAL- 40 -
High Level Project Plan and Resource Estimates
• Blueprinting in 6 weeks• Go Live in 23 Weeks• 3 weeks Post Go-Live Support• 136 Plus Man-weeks
High Level Project Plan
CSAB SNP Optimization Project - TCS Esti
CONFIDENTIAL- 41 -
Assumptions …1
• DPSG will depute one Project Manager for overseeing the Project Management related activities for the entire Project
• DPSG will be responsible for Project Management• One of the TCS onsite consultant will be designated as Single point of Contact for TCS
team for interacting with DPSG Project Manager• TCS Proposes to Use Standard SNP Optimizer Functionality of APO.• Phases : All SNP Optimizer, Deployment & TLB Functionality will be implemented together
in a single phase.• SNP optimizer will be implemented on the Current SAP SCM version 4.0.• Data Extraction, and Cleanup will be done by DPSG team and Data upload would be done
by TCS • There will be development of custom SNP planning reports. (assume 5 reports) • End User Training will be conducted by DPSG Team• DPSG will provide TCS access to all relevant documentation required for successful
implementation of the project.• TCS will conduct Unit and Integration Testing at onsite along with the DPSG Super Users
with offshore support.
Assumptions
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Assumptions ..2
• Only Mott's/Snapple Finished Goods is in the scope. Raw, Packaging & Semi-Finished Goods Materials used in Production Plant are out of Scope.
• There could be potential gaps between the business requirements and product functionality offered by SNP. TCS Proposes to Use Standard SNP Optimizer Functionality of APO.
• SNP Network will be configured taking the current model in SAILS application as the base. However Only DCs and Plants are in Scope of Planning using SNP Optimizer. Customers are Excluded as of now.
• Phases : All SNP Optimizer, Deployment & TLB Functionality is part of Single Phase. No Separate Phases. (Already mentioned in previous slide)
• At least one key business user will be available 100% on this project.• At least one CSAB IT user will be available 50% on this project.• TCS will provide SCM-SNP & ABAP Development Consultants. Schweppes will provide Infrastructure,
Basis, Security resources• All the planned resources will be on board as per plan - Onsite / Offshore model.• Business team will maintain all the required master data for SNP master (PPM, Plants etc) in SAP R/3• Integration testing: Respective application support team will do application functionality tests • SNP optimizer will be implemented on the Current SAP SCM version 4.0. Already mentioned in
previous slide • Data Migration : Extraction, Mapping, Cleanup will be done by CSAB Resources.• Master Data : Assumed CSAB will be Responsible to Provide various Optimization Costs and Maintain
them for User testing, Cutover and Go-Live• Reporting : Assumed Reporting is currently ABAP, Currently Assumed BW out of Scope. Will
revise the plan for BW Reports & Resources after Blueprint based on Gaps . (BW resources are mentioned in the High Level Plan)
• There will be development of some custom SNP planning reports. (assumes 5 reports)• For Go-Live we can do APO Optimized Order generation, but not send to R3 for Execution for doing
Parallel Simulation Comparison with Orders in R3 that are being Shipped, until Project Team feels comfortable to Use APO Orders for Shipping.
• There will be P2P impact in MPD from technical and process perspective ( What does it mean ?)
Additional Assumptions
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Assumptions and Out of Scope
Following Tasks/Role/Activities are out of scope Other forms of material except Mott’s & Snapple finished products SAP Basis related activities including tuning the SNP optimizer and Live Cache Any configuration changes to current APO-DP and R/3 modules SAP Security and Role maintenance Manage product related issues with SAP Change management activities Custom Report development End user training
Current master data in R/3 is APO-SNP ready Cost master data like Storage cost, transportation cost etc will be provided by CSAB to run
Optimizers.
Assumptions and Out of Scope
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TCS TeamCadbury Team
TCS APO AdvisorAmbrish Mathur
TCS SAP COE APO Specialist7 weeks
TCS Extended Team
Project Team Structure and Governance
TCS CSAB Governance
TCS Executive SponsorAbid Ali
VP NA Delivery
TCS SAP Project Sponsor
Srini KrishnaswamySAP Practice Head -
NA
Cadbury Relationship Manager
Gautam SiteshBRM - TCS
Cadbury Project Manager Full time
TBD
TCS PMO SupportConvergence
SNP APO Project
Leverage TCS Cadbury Team Bal Baranwal
Offshore Delivery
Amit KholkoteBG Convergence
Tech lead
Mike LakvoldBG - PM
Ted HayekBG OCM
Other team members as required
APO Basis ( Full Time)TBD
SNP / APO lead Consultant OnsiteHarsh Kumar 24 Wks
IT Resource –50%
TBD
SNP jr Consultant Onsite
Satyajit Patra (24 weeks)
SNP CIF Consultant onsite
TBD (22 weeks)
ABAP /BW OffshoreTBD 43
Person Weeks
No Cost to Cadbury (70 K)
Billable for SNP APO Project
Governance and Project Org Structure to be FinalizedCadbury Team
APO Security Roles creation
TBD
Full time Business User
TBD
Data Extraction and clean upTBD when reqd
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Pricing for Recommended Implementation Approach
Option 1- T&M Basis
Estimated price for 23 weeks of effort 300,000/- Plus travel and expenses (based on actuals) estimated to be 15% Plus a contingency of 10 % 30,000/-Total 330,000/-
Option 2 – Fixed Price
TCS is open to Submitting a fixed price for this project.
Pricing Assumptions• T&M pricing will be as per MSA
Flexible Approach and Risk Sharing
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Agenda
Introductions Background
3C’s Competence, Commitment and CapabilityGoals of Cadbury – TCS RelationshipTCS Cadbury JourneyAbout TCS
Our Understanding of Cadbury’s Needs Beverages Industry – Issues/Challenges and Bench markBusiness Objectives and Potential Benefits Project ScopeSupply Network Model (SNM) and SAP Technology stack
Project Approach and SolutionImplementation ApproachRoles and Responsibility
TCS Proposal Highlights Staffing and Pricing Assumptions
TCS Differentiators and Value Add Customer Case Study Project Team Resumes
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TCS Differentiators
Significant Savings by leveraging existing TCS Projects
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TCS Value Add
• Completeness of Service Offerings– Strong Retail/ CPG practice– Deep functional and Product knowledge on SAP– Integration of ASAP methodology with TCS tools and Accelerators
• Focus on Value Delivery– Alignment with CSAB objectives and directives
• Flexibility – Willing to go the extra mile
• Commitment to CSAB – Transparency – Trusted and committed partnership
38 Years – In Pursuit of Value Add for Our Customers
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High quality, cost effective model for the Support of SAP implementation with primary focus in the following business areas: Finance to Manage, Order to Cash, Plan to Supply, Source to Pay and Business Intelligence
Company Overview
Bose Corporation, founded in 1964 maintains an exceptionally strong commitment to research and applied them to developing unique sound solutions to meet virtually any audio challenge.Today, Bose has operations in the United States, Europe, Canada, Australia, Asia and South America.
Business Benefits
SAP components supported
Financials
Reduced cost of support & enhancement by leveraging global delivery capability.
Customer
Improved stock availability due to integrated planning processes resulting in fewer lost sales
Integrated planning and process redesign to reduce time to process and allocate orders from the current 33% to 20%
Process
Integrated constrained planning and deployment to reduce material distribution, logistics, inventory and expediting cost
Collaboration with Supply chain partners to reduce transaction costs
Visibility of real-time information with suppliers and customers reducing transaction costs
Overall planning cycle time and efficiency improvement with an integrated system
SAP SCM 5.0 (APO, ICH), SAP ECC 5.0, SAP BI 7.0, SRM,GTS, SEM
Customer Case Study – Bose CorporationGlobal Competency Center
Key Objectives
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To make all CS APO systems M2MR compliant.
M2MR- Move to Monthly Reporting, is changing accounting cycle from current thirteen four week periods to twelve calendar months.
Company Overview
CS is a one of the largest beverages and confectionary companies in the world. It has five operating units around the world. 7 Up, Snapple, Dr. Pepper and Orangina are some of the popular brands from CS. Globally, it's the third largest soft drink company and has its products available in over 200 countries.
Engagement Highlights
SAP application
Functional Changing the FYV in APO and BW Analyzing the APO data flow Run Forecast and then release forecast Data to R/3 Compare this data with earlier forecasted data i.e. before making FYV changes Demonstrate that data consistency is maintained and APO system is not
adversely affected by these changes Carry out testing with different sets of data
Business benefits Improve forecasting ability. Accommodate external quarterly reporting with equal quarter lengths. Shorten the reporting cycle. Reduce inefficiencies in 70% of CS businesses.
SAP APO (enhancement)
Customer Case Study – Cadbury Schweppes Enhancement
Key Objectives
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Harsh Kumar Projected Role: Onsite Lead
Project profiles APO 4.1 Implementation for a Oil & Gas Major in India. The project was aimed at designing, prototyping and implementing
DP, SNP and PP/DS modules. Worked as SNP Lead using cost based optimizer for the manufacturing capacities, Replenishment planning between plants & distribution centers and generating orders for execution in R/3 system.
Onsite Project Manager for Upgrade project for a Leading Petrochemical major of Saudi Arabia. It involved upgrade of SAP R/3 from version 4.6C to ECC 6.0. The project involved technical upgrade, end-to-end validation of business processes in the new environment and post go-live support.
Team Member for SAP R/3 implementation for a Leading Oil & Gas Company in plants and offices spread across India. Worked as a Internal Consultant in PP Module. Also was involved in the Upgrade of the R/3 system from 4.0B to Enterprise version.
Academic background• MBA (Administrative Management) Jamnalal Bajaj Institute of Management Studies, Mumbai • M.Sc (Physics), Lucknow University.
Snapshot Profile• 17 years of work experience, 8 years in SAP technology including SCM APO and Supply Chain Manufacturing (PP)• Certified consultant in SAP SCM Manufacturing • Multiple implementation experiences
Lead Consultant in APO –SNP implementation for major Oil and Gas company in IndiaPP consultant in R/3 implementation for major Petro-chemical company in Saudi ArabiaMultiple Upgrade Experiences including R/3 Upgrade manager with a Petro-chemical client in Middle-east.
• Deep functional expertise in working of Supply Chain in a Oil & Gas Industry on downstream side.• Leverages IT skills and strong supply chain knowledge to provide leadership and ensure successful project
implementation / integration across all teams and business stakeholders.
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Satyajit Patra Projected Role: SNP Jr Consultant
Project profiles APO 4.1 Implementation for a leading FMCG major in India. The project was an end-to-end implementation of business
processes and post go-live support. Responsible for maintaining the total supply chain network for ‘Tobacco’, ‘Incense’
and ‘Matches’ divisions. Modules involved were SNP, DP & TP/VS. Worked on SAP SD support for a Leading Pharmaceutical Company. Responsibility to resolve the maintenance requests
from the client and minimize turn-around time for all requests. Academic background• MBA (Marketing & Systems), KIIT, Bhubaneswar. • Bachelor of Engineering (Mechanical), Jalpaiguri Government Engineering College, West Bengal, India
Snapshot Profile• 5 years of work experience, 3 years in SAP technology including SCM APO and Supply Chain package
implementations• Worked for clients in multiple industries like FMCG, Manufacturing and Communications .• Worked on SAP APO and SAP R/3 (SD) Consultant and an expert in SNP (Optimizer, Heuristic,
Deployment, TLB) and SAP CIF.• Ability to leverage IT skills and strong supply chain knowledge to provide leadership and ensure
successful project implementation / integration
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Ambrish Mathur - Projected Role: SAP COE SNP Advisor
Academic background• PGDST/CCST from NCSC (C-DAC) Mumbai in Software technology• Bachelor of Technology in Mechanical engineering, IIT Mumbai
Snapshot Profile• 15 years of work experience, 10.5 years in SAP technology including SCM APO in various leadership capacities• Winner of Chairman’s Award 2 times (1 Global, 1 India) for Supply Chain IT Project Savings. • Multiple and strong SAP APO global implementation experiences in Solution Architect and Project manager roles• TCS practice lead for SAP APO, directly managing 37 SAP consultants with skill-sets in SCM(APO), MM, PP, WM, SRM (EBP)
Project details• General Systems Manager at Global CPG major with direct responsibility for large multinational APO 4.1 SNP, PPDS &
DP implementation• 5 years implementing APO 3.0/4.0 to 20+ subsidiaries of Global CPG major in SNP and DP modules• 3 years iimplementing SAP-R3 MM & PP in 9 AsiaPacific Countries• Experience in Complex ABAP Development on APO LiveCache, BW-Backend. • Support of MM and PP for all 85+ Colgate Palmolive Countries Globally. • Cadbury Project Emerge – Asia Implementation of SAP ECC 6 in 9 Countries • ECC6, Netweaver & Unicode Upgrade project at Global CFG major