Our Mission Statement : “To maintain our reputation for safety andefficiency whatever the circumstances. To keep ahead of the competition byinnovation, training and commitment to our clients.”

Courier Service

AboutMedical Couriers roots go back to 1982when we were known as the HarleyStreet Runners, a small private couriercompany supplying foot messengers,cycle and motorcycle couriers to thelocal private health community in centralLondon. Since then Medical Couriershas gathered a wealth of experience andexpertise in medical courier and logisticsservices. We are now able to offer oursafe specialist services from 25 UK widenetwork locations. Medical Couriers isthe largest same day courier provider toNHS and private health in England andWales. Over 1,000 healthcare providersuse our services daily.

StaffMedical Couriers recognises that it’s staffare the back bone of the organisationand ensures that recruitment processesattract the right “caring” individuals, thatour vetting and security systems are100%. Our staff have exceptional in-house training backed up byprogressive and robust policy andprocedures throughout the organisation.

All of our riders and drivers areuniformed, wear photographic ID and are CRB checked.

Specialist Training Because our group services include theprovision of paramedics and specialisttechnicians, our training set up is uniquein the courier logistics industry. We haveour own accredited training centres inCentral London, Swansea andWarrington. All three facilities are HSEand IHCD approved and our couriertraining includes the following aspects:

n Safe Transportation of BloodProducts & Diagnostic Specimens

n Transport for Sterilisation Servicesn Manual Handlingn GMPn Customer Servicesn Understanding Patient

Confidentiality

Couriers are also ADR trained andaudited externally so that they are able totransport dangerous goods. As a part ofthis process, we are required by law toemploy the services of a DangerousGoods Safety Advisor (DGS4).

Pathology & BloodTransfusion ServicesWe understand the critical importancesurrounding blood products anddiagnostic specimens. Our specialistinfrastructure and quality controls ensurethat specimens and blood products aredelivered on time and in perfectcondition - to the correct destination.Services provided:n GP pathology courier routesn Urgent referral deliveriesn Just in time suppliesn Clinical trial logisticsn All couriers equipped with specialist

carrying facilities (UN3373)n All couriers deliver to specific

departments within hospitalsn ADR trained couriers for Category A

specimensn Refrigerated vehiclesn Dry ice & temperature controlled

packaging

Please refer to our case study to showhow our services helped to benefitBrighton & Sussex University HospitalsNHS Trust

Medical Couriers provide specialist medical courier and logistics services to NHSand private healthcare establishments across England and Wales. We understandthe critical role that couriers have within the medical sector and in addition toconforming with all current transport legislation, we apply our own robustprocesses and procedures to everything we do.

Sterile Service DeliveryThe continued growing demand foreffective Sterile Service Delivery (SSD) is at the heart of the service that weprovide. Based on our knowledge of the needs of sterile service professionals,we have created a company that can betrusted to transfer theatre and podiatryinstruments on time and in a sterile andfully auditable manner.

Effective Sterile Service Delivery relies on a chain of individuals from differentdepartments and companies allfollowing a clear set of procedures. If atany point this chain fails the cost both in terms of patient suffering and financialloss can be very high. When it comes to transportation, we aim to be the firstchoice of sterile service professionals.

n Fully trained drivers including ADRn Daily vehicle inspection &

decontaminationn Contingency, Fast Track & out

of hours protocoln Security & Tracking Processesn CRB checked drivers

Other Services Include:n General Medical Courier –

Notes, X-rays etc.n Medical Records Couriersn Transport for Nuclear Medicinen Home Care Deliveriesn TUPE Transfer experiencen Next Day to UK & Abroad

Range of VehiclesMedical Couriers has a comprehensivefleet of vehicles operating throughout the UK. These include:Foot Messenger Pushbike Motorycle Small VanTransit VanLuton Van 7.5 Ton Lorry

Medical Services: How can we help you ?Medical Services can offer a one stopsolution to your courier & logisticsrequirements, whether on acontracted or ad-hoc basis. Why nottalk to us and see how we canprovide a cost effective? Ourexperienced Business DevelopmentTeam has a track record of supplyingall forms of Medical Courier andLogistics solutions to the Healthcaresector. Call us today to see how wecan help you.

Added Value benefits

TrackingAll vehicles are satellite tracked, linkinginto our booking and control system. Thisallows an up to the second view of allcouriers anywhere in the UK.

Detailed reports are available showing an individual couriers/vehicles route,speeds, exact route & stops, ignition on and off details.

Proof of DeliveryCan be emailed automatically or on request.

Detailed Management ReportsComprehensive and flexible reportingshowing journey data and costinformation to help you fully account for and itemise your budget.

EnvironmentMedical Couriers are committed to agreener future by maintaining the highestlevels of environmental responsibility. We supply foot messengers and cyclescouriers where possible and are proud of our green heritage which evolved fromHarley Street Runners in 1982. The firstand greenest courier ever! We are alsohave one of the youngest, low emissionfleet in the industry. All vehicles meetgovernment and European emissionscriteria

Quality AssuredMedical Couriers are an ISO9001 andISO14001 quality assured firm

In addition to being a registered qualityassured firm, we are: n Registered under the Data

Protection Act n Able to provide secure N3

connection for NHS clientsn Member of the NHS Confederation

Major Incident Management &SupportWe understand that our services are vitalto the local health community and workwith clients to ensure that there are clearand documented procedures andresponsibilities in the event of a MajorIncident. Our Emergency PlanningOfficer works with our clients to prepareresponse plans to potential incidents toensure that our services continue. Ourgroup resources include Blue Lightresponse vehicles which can be utilised inexceptional circumstances.

www.medicalcouriers.co.uk info@medicalcouriers.co.uk 0207 014 1050