uparcel courier delivery service agent book

11
Your Easiest Way To Deliver – Any Way Delivery Agent Guide

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Post on 26-Jul-2016

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uParcel is your easiest way to deliver. We provide 24/7 courier service anywhere in Singapore. By using location based identification, the best delivery agent will be assigned to pick up your parcel and deliver them to their destination from as low as $4 per delivery. You will get live tracking of the delivery and receive notifications on its status. Furthermore, you can contact the delivery agent directly to get updates.

TRANSCRIPT

Page 1: uParcel courier delivery service agent book

Your Easiest Way To Deliver – Any Way

Delivery Agent Guide

Page 2: uParcel courier delivery service agent book

Sign up as an agent

1 2 3

Input your particulars and

tap on “Sign up as a

delivery agent”

If you have been referred

by a friend, please input

his/her contact to enjoy

the referral reward.

You will receive an email

to verify your sign up.

Please check spam inbox

too.

Page 3: uParcel courier delivery service agent book

Completing your profile

1 2

Please complete your profile to allow

us to conduct the background

checks. Only your mobile number will

be made known to other users.

After your identity is verified by

uParcel team, you can start

accepting deliveries on our app!

Page 4: uParcel courier delivery service agent book

Getting notified of delivery requests

1 2 3

Access the settings panel

by tapping on the top left

corner and then on

settings.

Make sure GPS and

alerts settings are on to

receive requests. Don’t

log out.

If there is a pick up within

3km from your current

location, you will receive

an alert.

Page 5: uParcel courier delivery service agent book

Searching through the jobs

1 2 3

Click on top right corner

to filter

Filter by time, location,

region and delivery price.

Then click on top right

to filter.

Swipe to the right to

reject the job.

Page 6: uParcel courier delivery service agent book

Accepting jobs

1 2 3

You can accept the job

through the notification

panel

Or scroll through the

dashboard. Full details

will only be shown after

job is accepted

Tap on accept job.

Payment can be made

either by sender or

receiver, please take note.

Page 7: uParcel courier delivery service agent book

Delivering the parcel

1 2 3

Tap on “my jobs” to view

accepted jobs. Tap on the

address to view locations

in Google maps

Update status to “delivery

in progress” after picking

up.

Please call to check if the

receiver is available to

receive.

Page 8: uParcel courier delivery service agent book

Undelivered parcels

1 2 3

If you are unable to

complete the delivery,

please update the status.

Please state reason for

non-delivery. Please

make attempt to redeliver

within 24 hours.

Please text receiver on the

attempted delivery and

make arrangements for

redelivery.

Page 9: uParcel courier delivery service agent book

Completing the delivery

1 2 3

Update status to

delivered

Ask receiver to sign on

your phone.

Submit delivery

confirmation

Page 10: uParcel courier delivery service agent book

Past deliveries

1 2

Once delivered, the job

will enter into “delivery

history”.

Search through the past

deliveries by tapping on

filter on the top right

corner.

Page 11: uParcel courier delivery service agent book

Thank you for joining us!

Please email us at

[email protected] for any

clarification or how to do better!