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2013 Stacy Bayton Chief Operating Officer, CASY Corporate America Supports You (CASY) Annual Report

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Page 1: Corporate America Supports You (CASY) Annual Reportcasy.us/docs/CASY-2013-Annual-Report_Final_w_Addendum.pdf · 2019-06-17 · Corporate America Supports You 2013 Annual Report Page

2013

Stacy Bayton

Chief Operating Officer, CASY

Corporate America Supports You (CASY) Annual Report

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Contents Mission and Purpose Statement ..................................................................................................... 3

CASY 2013 Annual Report .............................................................................................................. 4

Expected Outcomes through our Programs ................................................................................ 4

What Makes Us Different ............................................................................................................ 4

Our Focus ................................................................................................................................ 4

Structure and Operational Support ......................................................................................... 5

Capabilities & Compatibility .................................................................................................... 5

Creativity — Agility — Adaptability ......................................................................................... 5

Behavioral Capabilities ............................................................................................................ 6

Fully Rounded Program .......................................................................................................... 6

Proven Success ........................................................................................................................ 6

How Employment Changed for Transitioning Military, National Guard, Reserve, and Veterans

in 2013 ..........................................................................................................................................7

Understanding Skill Sets and Qualifications ............................................................................7

Transfer of Skills – Military to Civilian ....................................................................................7

Making Sense of Past Experience and Qualifications ..............................................................7

The Best Way to Help Military and Veteran Job Seekers ....................................................... 8

Lack of Licensure and Certifications ....................................................................................... 8

Going Back to Basics................................................................................................................ 9

Training, Training, Training.................................................................................................... 9

Collaboration is Key................................................................................................................. 9

Goals for 2014 ............................................................................................................................. 9

2013 Operational Program Report .............................................................................................10

Overview of 2013 Outcomes ....................................................................................................... 12

2013 Hires Report ...................................................................................................................... 13

Conclusion – The Way Forward in 2014 .................................................................................... 13

CASY Board of Directors ................................................................................................................. ii

CASY Financials ............................................................................................................................. iii

Link to 2013 Form 990 .............................................................................................................. iii

Link to 2013 Financial Review ................................................................................................... iii

CASY Form 990 (Pages 1 and 10) .................................................................................................. iv

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Mission and Purpose Statement Corporate America Supports You (CASY) was chartered in 2004 as a private sector non-profit

organization that provides no-cost employment readiness, vocational training, and one-on-one

job placement services for transitioning service members, National Guard, Reserves, and

veterans. CASY operates as an employment partner to all branches of the Armed Forces,

including the National Guard and Coast Guard, through Memoranda of Understanding (MOUs).

Our state-of-the-art technology, built by Kenexa-IBM, provides real-time, verifiable tracking

numbers and outcome reports to our employment partners, military services, and donors.

Through our employment readiness training and job placements services, CASY works one-on-

one with our employment partners and funding supporters to reduce the rate of unemployment

for veterans, National Guard, reservists, and service members transitioning from active duty by

preparing them for their job search (translation of military skills and core competencies,

targeting resumes for specific industries, networking, advanced

interview skills, etc.), while working directly with our corporate

recruiters to match these military service members and

veterans to jobs that complement and fully utilize their

qualifications, experience, and education. Additional programs

are in place to address hiring obstacles in specific industries

and offer solutions that move our service members and

veterans through to placement. Over the past four years, we

have provided direct hire assistance to over 250,000 applicants

and provided outreach and support to more than 150,000

others.

We are military serving military – our team understands the

military way of life, how to translate military experience, and

how to help our military and veterans find employment that is a

match for their skills and experience.

CASY is a proud recipient of the Call of Duty Endowment (CODE) Seal of Distinction.

“We didn’t create a ‘do-nothing’ resume database or job board! We built a highly skilled and job-ready military-affiliated ‘Applicant-to-Recruiter Connect Program’ that supports our military job seekers and our military supportive employer group. Too many failed for-profit and nonprofit programs have diluted the employment market, confusing military applicants and corporate giving organizations. CASY & MSCCN are results driven and outcome based. Our focus is on the end result – Job Placement – for our military-affiliated job seekers!”

- Deb Kloeppel, Founder CASY & MSCCN

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CASY 2013 Annual Report CASY is committed to breaking barriers in employment for those within the military and veteran

communities; increasing training, assistance, and employment opportunities for all military-

affiliated job seekers; and ensuring our corporate partners fully understand and appreciate the

service members’ qualifications and how they perfectly match the skills these organizations

need. By pursuing these objectives, we will greatly improve the employment hiring numbers for

those who have served and the families who support them.

CASY operates from a direct-connect model backed by the first military designated applicant

tracking and case management hybrid technology that provides recruitment tools and

capabilities.

Expected Outcomes through our Programs

Service members and veterans will receive direct assistance with translation

of their skills, experience, education, and training that will help communicate

their qualifications to recruiters and HR and make them more competitive

with civilian job seekers applying for the same positions.

Service members and veterans will receive additional assistance in targeting

resumes, communicating during interviews, networking, and more that aid

them in the job search/application process.

Programs focus on the validation of skills with recruiters inside the CASY

Applicant - Recruiter Connect Program.

Help service members and veterans obtain certifications or licenses they may

need to be employable in their industry. Match up with no-cost programs

that provide the certificate or license, as well as a direct-connect to employers

who will hire them.

Anticipated outcome is increased employment opportunities and increased

placement of service members and veterans in qualified positions.

Connect service members and veterans to wrap-around community support

services that meet additional needs they may have.

What Makes Us Different

Our Focus

We are OUTCOME focused! We are not building a resume database and our candidates

are not numbers; they are men and women who are highly trained, skilled, qualified, and

ready for a transition to a civilian job that is a match for their skills and abilities.

Through our programs, our organizations DRIVE qualified, thoroughly screened,

military-affiliated applicants who are employment-ready to the DESKTOPS of hiring

managers and provide fully accountable job placement numbers to our companies by

utilizing Kenexa’s world-class Applicant Tracking and Case Management Technology.

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Structure and Operational Support

Our organization, with its sister organization the Military Spouse Corporate Career

Network (MSCCN), has developed a strong, successful, sustainable model with our

Applicant - Recruiter Connect Program™ which is supported by a three-tiered

support system that includes our Recruiter Connect™ program; our world class

2xBrassRing technology, which is fully supported by Kenexa; and our Career Corps™,

consisting of credentialed, experienced, and trained military spouses, caregivers and

veterans, which allows us to ramp up our personnel, overnight, to meet expanding needs

and demands in all areas of our programs. All of these key parts of our program are as

unique to our organization as our Memoranda of Understanding (MOUs) with EVERY

branch of military service and our role in the development of the National Guard

Employment Network, which is currently being implemented by National Guard Bureau

inside states and territories across the nation.

CASY & MSCCN programs and processes are a great deal different from those utilized by

other organizations who assist with employment. Our focus is on direct-connect

opportunities that end in a placement for our candidates.

Capabilities & Compatibility

Our programs are meant to complement other employment programs led by military

family centers and other veterans’ organizations. Where most groups focus on basic

employment readiness, CASY focuses on direct placement. CASY leads the industry with

strong leadership, key support programs, and a credentialed and experienced team that

has, over the last ten years, developed and honed this process to maximize success for

our military job seekers and the companies that hire them without being redundant.

Creativity — Agility — Adaptability

We encourage our team to be creative, agile, and adaptable to changing needs. Too

often, organizations get stuck in a rut on how they operate. CASY team members are

ever aware of changing needs within the military, as well as changes in employment

trends, hiring obstacles, and potential solutions. The program stays as creative and agile

as it needs to be while remaining structurally sound – a balance between working

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mission and being active participants in identifying new program needs and solutions

that can be created to meet those needs.

Behavioral Capabilities

The role of our Executive Team is to provide strong leadership, a successful and

sustainable operational structure, key support programs that strengthen all operations, a

strong team training and professional development platform that engages and drives our

team to a higher level of productivity and success, and collaborative partnerships that

support our organizations and allow us to leverage strengths and to be more agile and

adaptable so as to respond more easily to changes necessary to meet mission.

Without strong leadership and sound operational structures, organizations cannot

sustain their processes. CASY is sustainable.

Fully Rounded Program

Too often we encounter organizations struggling with providing successful and

sustainable programs due to:

- Lack of proper technology

- Lack of experience needed to meet mission needs

- Lack of strong leadership

- Lack of a strong, successful model

- Lack of key support that sustains and drives successful operations

- Inability of the organization to quickly adapt and launch programs

CASY was structured with the avoidance of these typical failing points in mind so as to

ensure the organization was geared for success from day one.

Proven Success

CASY & MSCCN are two of the only nonprofit organizations that track and report the

metrics of their programs. In 2013, CASY was selected as one of only seven

organizations who were awarded the ‘Seal of Distinction’ from Activision’s Call of Duty

Endowment. The Call of Duty Endowment is a private nonprofit foundation that

supports organizations placing former service members into rewarding careers, while

raising awareness of the value veterans bring to the civilian workplace. The Seal of

Distinction award was created in 2013 to highlight nonprofit organizations that have

proven to be the most effective and efficient at placing veterans into high quality careers.

Through this process, CASY was vetted and independently evaluated in a third party

audit by Deloitte. Deloitte’s evaluation took a rigorous approach to looking at all of the

potential awardees’ programs. This included cost per hire amounts, total number of

Veterans served and being served, and potential for long-term growth. According to the

findings, CASY proved “to be one of the most efficient and productive organizations we

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have encountered based on cost-per-veteran job placement.” The audit showed that 92

cents of every dollar was used towards mission and that CASY’s cost per hire was less

than $200, showing further proof that CASY is focused on the actual success and

outcome for each candidate in the program and not on padding numbers of participants.

The number of participants does not matter…it is how many find success through the

program that is important.

How Employment Changed for Transitioning Military, National Guard, Reserve, and Veterans in 2013

CASY has a unique way of approaching employment for our military job seekers.

Our programs not only expand employment opportunities and facilitate placements, but they

also address key employment issues and offer innovative solutions that allow us to successfully

plow through these employment hurdles and maximize the success of our mission.

The following were identified as hiring obstacles over the last few years. CASY worked with

military, nonprofit and corporate partners to provide solutions that move past the obstacle to

facilitate placement.

Understanding Skill Sets and Qualifications

For transitioning service members, National Guard & Reserves, and veterans the hurdles

in employment are vastly different from those faced by our military spouses and

caregivers. One of the main issues service members and veterans face is the ability to

understand their full skills and qualifications, then translate them in a way that

recruiters and Human Resource professionals understand so that they, in turn, see the

service member as a fit for the open positions they have to fill.

Transfer of Skills – Military to Civilian

In addition, there are sometimes issues with transferring training and experience out of

service to meet the expectations typically placed on job seekers for certain positions in

corporate America. For instance, a service member could have twenty years of

experience in management, leadership/management training, and have many

accomplishments in his or her career, but no degree. The challenge has been in

educating the company on how these individuals are an asset, regardless of the lack of a

college degree. In 2013, CASY added Train2Hire™ programs to help bridge gaps that are

preventing placement.

Making Sense of Past Experience and Qualifications

There are additional employability issues for National Guard and Reserves who have

both civilian and military training, experience, and education to blend together;

oftentimes, their military job and their civilian career path are completely different.

These individuals are faced with a larger problem of blending skills and qualifications

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but, if they are still in service, they also deal with the discrimination of their service.

Where some employers see the benefit to hiring these qualified and trained individuals,

some employers do not want to honor the continued service that they give in their

Guard/Reserve duty time (one weekend a month and two weeks in the summer).

It takes time to go through the skills and experience and gather the right mix of

everything to present to an employer. A lot of programs have attempted to automate this

assistance, but that is successful for less than 25% of the individuals seeking

employment. Nothing replaces good, old fashioned, one-on-one assistance; the CASY

program is that direct-connect one-on-one assistance program!

The Best Way to Help Military and Veteran Job Seekers

In a world where the main focus is to shove applicants into jobs regardless of the fit, our

approach is more beneficial to both our military-affiliated job seekers and to the

companies/corporations hiring them – assessing and validating skills, targeting resumes

to make the applicant visible to recruiters, readying job seekers for networking,

interviews, etc., and matching these qualified, job-ready individuals to positions that are

a match for their skills, experience, and education. A win-win for everyone involved!

Approximately 24% of the people searching for jobs are successful in using a self-service

tool (job board) to secure employment with no additional assistance. That leaves 76%

who are struggling and have no idea what is preventing them from being successful in

their job search. Military and veterans are at a greater disadvantage. Without

appropriate assistance, most military service members (active duty, National Guard, and

Reserves) find employment so difficult to obtain that they either take positions in

anything they can work in – giving them no focused experience in any one industry and

hurting their ability to grow and advance in their career – or they put off working and go

to college, in which case, they are forced to deal with a career gap and skills that are not

up to date, as well as the financial limitations that going to school place on these

individuals and their families. We are constantly working with corporate America to

identify employment opportunities with military-friendly companies who are willing to

work with us to hire military-affiliated applicants to fill their open employment

opportunities.

Lack of Licensure and Certifications

Our service members are not coming out the door with industry-standard certifications

and licenses that they would have received through civilian education and training.

CASY has developed industry employment placement campaigns that provide our service

men and women with the certifications and licenses needed to transfer into civilian

positions.

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Going Back to Basics

Education gaps – service members are the most trained workforce in the U.S. and they

are taught to overcome obstacles better than any other; however, regardless of training

or even degrees held, some are found to be lacking in basic English and math education

and use thereof. In such cases, they need assistance in these areas in order to be

competitive with other job seekers or in the workforce. Partnerships with education and

nonprofit partners allow our organization the opportunity to offer gap skills and

education assistance for service members and veterans who lack proficiency in key areas

for the particular industry in which they want to work.

Training, Training, Training

The US military is the most over trained workforce in the US, but training is just as

imperative for employment readiness and placement as it is in other areas. Basic

assistance for resumes and interviews can be attained through the Transition program

on the installation or through Workforce Vet Centers in the communities. CASY offers a

live training platform that provides more targeted assistance that is necessary for

placement. In addition to job readiness topics, CASY has expanded its training platform

to include skills preparation to meet the needs of service members and veterans who lack

proficiency in areas that are crucial for their particular industry. Skills training sessions

are conducted weekly in two to four week segments per topic, and all training is led by a

credentialed and experienced training staff.

Collaboration is Key

CASY believes in collaboration and leveraging strengths for the benefit of those they

serve. We recognize that employment is an issue that is well beyond the capabilities of

one organization or agency, and that the support of many is needed to really make a

difference to those within the military and veteran communities. Our organizations look

for other non-profit organizations that are outcome-focused with whom to leverage

strengths and provide maximum resources and opportunities to our service members,

National Guard, Reserves, veterans, military spouses, caregivers, and families. This is

not a one organization issue, but an area that needs contributions and support from

many in order to really make a difference.

Goals for 2014

Expand Train2Hire and Transitional Certification & License (TCL)Programs

Increase employment opportunities through Recruiter Connect

Increase military and veteran job placements

Find additional solutions that help service members and veterans move past

hiring obstacles to placement

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Place the Learning Management System (LMS) fully online so all training

programs are available 24/7 regardless of where the service member or

veteran is located

2013 Operational Program Report

CASY saw a 67% increase in military service members and veterans seeking assistance

through our readiness training.

Together, CASY and MSCCN continued to hone the Applicant Job Placement Case

Management and Applicant Tracking Technology and One-on-One Employment

Readiness Model, which revolutionized the way military affiliated applicants are handled

by recruiters in direct one-on-one fashion. Employment counselors from other agencies

and organizations have started to mimic MSCCN’s employment model because of the

proven successes reported each month.

The CASY team continued to identify additional tools and resources that helped to

streamline the job placement model and maximize the time spent with our job seekers as

we help them work through to placement.

CASY began development of a Learning Management System (LMS) in partnership with

Ed4Online. All virtual training courses will be placed inside LMS for easy access 24/7,

tracking and reporting, and the addition of Professional Development courses and

Continued Education courses that lead to a certification or license required by industries.

Citi Women’s DTP Team adopted CASY-MSCCN in their evolution project. Through this

project, our organizations were gifted top-of-the-line training software, Articulate, which

is compatible with our LMS. The first two trainings were recorded using the software

and loaded inside LMS.

- Basic Resume Development

- Job Interview Prep

CASY continued to expand the Applicant-Recruiter Connect Program™ which connects

applicants directly to recruiters and employers from our corporate partners in order to

facilitate hires. The network of employers grew to over 2,000 in 2013.

CASY expanded the Military-to-Civilian Jobs Network Alliance and Employment

Placement Campaigns and fine tuned existing industry programs:

- Troops to Transportation & Logistics Campaign

- American Jobs for America’s Heroes – Small to Mid-size Company Campaign

- Homeless Veteran Employment Program

- Wind Energy Campaign

- Industry Focused Train2Hire Programs

- Job Shadow to Hire Campaign

- Mixed Certification programs

- IT

The Military Service Employment Journal (MSEJ) was distributed monthly through our

military, veteran, and government networks for all those within the military and veteran

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communities. The CASY MSEJ team developed a contact management system which

allows a better push-out of the journal from an online platform. The MSEJ was taken to

monthly distribution and more efficient tracking and reporting mechanisms were put in

place. Readership directly with military spouses and veterans, beyond distribution

through Headquarters for each Branch, is growing steadily.

Peer-to-Peer Mentorship – CASY direct-connect and outreach to military-affiliated job

seekers. In 2013, CASY continued to work with MSCCN to expand relationships with

other military and veteran organizations that helped expand outreach efforts throughout

the military and veteran communities. Partnerships were formed with 11 organizations

in 2013. All of these partners were vetted through our Leadership.

Expansion of Recruiter and Corporate Connections – direct-connect partnerships with

recruitment teams to connect/match qualified military-affiliated job seekers within their

open positions. Distinct partnerships and support from DirectEmployers Association

and our association partners helped CASY expand Recruiter Connect relations in 2013.

Train the Trainer - Best Practices Training for Employment Counselors.

Over the years many military employment counselors have attended MSCCN’s virtual

training programs to garner information that helped them better assist military family

members with employment. In 2013, our team was asked to continue offering training

specifically for military employment counselors through the CASY-MSCCN Train the

Trainer Program which covers “Best Practices Training for Employment Counselors”.

All CASY staff are highly trained and/or credentialed in HR and recruitment; all staff are

required to go through the Train the Trainer program as they are brought on the team.

Through this program, CASY provides Military Employment Counselors the same robust

employment training that it uses to train CASY staff.

CASY worked with MSCCN to deepen its relationship with National Guard and provide

supplemental services to their existing employment programs through the National

Guard Employment Network (NGEN) which is supported 85% by CASY-MSCCN direct

services.

NGB Needs Letter:

http://www.msccn.org/PDFs/Guard%20Needs%20Letter.pdf

- Development of a Central Employment Network in 18 new states under NGEN; in addition, partial tools and services provided to 36 other states.

- Development and maintenance of over 20 webistes for the National Guard program to include a 55th site for NGB.

- Maintenance of 54 state folders/partitioned data for each National Guard state inside our world class technology (case management applicant tracking hybrid) provided by Kenexa-IBM.

- Development of reports and tracking for the 18 new states.

- Technology training and support for all state military employment counselors -teaching them how to work within the technology.

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- Development of Employment Placement Campaigns and further development of the American Jobs for America's Heroes campaign.

- Continued employment support for all fifty-four states and U.S. territories .

It is our goal to increase the employment success rate for all military-affiliated job

seekers and, in turn, increase the quality of life for military families overall. The

programs under CASY and MSCCN are essential to accomplishing this goal, as is the

direct cooperative work we do with affiliate organizations and agencies.

Overview of 2013 Outcomes

CASY & MSCCN’s programs provide essential tools, resources, and opportunities that help

prepare military-affiliated applicants succeed in their career endeavors. The CASY & MSCCN

Program produced the following outcomes in 2013:

Program outreach and assistance for 2013 was over 75,000 for new military-affiliated

applicants; assistance was given inside MSCCN as well as through military family

centers and other nonprofit partners.

There were 4,789 reported hires during 2013.

There were over 1900 Recruiter contacts.

Social Media Contacts averaged over 1,000 per month.

788 military-affiliated job seekers attended Virtual Trainings.

415 military counselors attended virtual trainings.

4,238 applicants attended on-site events with CASY & MSCCN.

CASY & MSCCN trained 108 Employment Professionals for the National Guard

Employment Program.

CASY & MSCCN team members developed 20 web portal pages for the National

Guard states and US territories and National Guard Bureau, as well as a back office

administration site for all National Guard Employment staff.

CASY & MSCCN developed their small and mid-size business campaign with Center

for America under the American Jobs for America’s Heroes campaign and

implemented work efforts with over 1,000 mid-size companies nationwide.

Corporate relations in 2013 expanded by 55% bringing the total of corporate and

small business partners to over 2,000.

CASY & MSCCN trained 27 Yellow Ribbon Employment Counselors working under

H2H.

Career Corps Members donated over 18,460 hours of volunteer time in 2013 giving a

cost savings of over $184,600 to CASY and MSCCN for the entire year.

There were over 1.3 million hits to the CASY and MSCCN Websites during 2013.

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2013 Hires Report

In 2013 CASY & MSCCN reported a total of 4,101 military and veteran applicants hired. The

hires fall into the following categories:

Active Military - 104 National Guard – 3,737 Reservists - 14 Retired Military - 32 Veterans - 211 Drilling (M-Day) National Guard - 3

Conclusion – The Way Forward in 2014

Today, CASY & MSCCN are leaders in the area of military and veteran employment. For over

nine years we have been developing and honing a direct placement process that is successful for

both our military and veteran job seekers and the companies that have hired them.

Our focus has been, and continues to be, on placement. For some, that may mean targeting

language so they become visible to recruiters. For others, this may mean gap skills training,

assessments and validating skills sets for employers to show a match for a position, or a

Train2Hire™ program that provides training needed to be eligible while they are working for the

employer. Regardless of what is needed in order to help a service member or veteran meet

eligibility requirements for employment, CASY remains a strong and focused assist. That focus

is on the end result – the outcome – the placement!

In 2014 our organization will continue to focus on expanding employment opportunities and

relationships with recruiters to facilitate placement, training and preparedness of our service

members and veterans as we move them into position for placement, and solutions that help

overcome hiring obstacles.

Bill Simon, President & CEO of Walmart, U.S., stated very clearly in a public forum that

“through their service, veterans give us a land of freedom. When they return, it must be the land

of possibility.” CASY & MSCCN have been working tirelessly for the last nine years to ensure

that service members, veterans, and their families find success in the civilian world, just as they

did in the military, and that every opportunity is made available to ensure this is possible.

In 2014, we will continue to forge ahead in finding solutions for hiring obstacles in the

industries, mentoring other military and veteran employment groups to ensure they have the

best information and tools necessary to aid their military-affiliated job seekers, and increasing

the numbers of military and veteran job seekers who are trained, readied, and placed in

positions that are a fit for their skills and abilities.

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2013: YEAR IN REVIEW February

2/19-21 CASY-MSCCN COO Stacy Bayton attended the annual AJAH

Campaign Advisory Council (CAC) Council meeting in Washington D.C.

2/21-22 CASY-MSCCN COO Stacy Bayton attended a meeting with Citi, NBC Publishing and Reconnect in New York City

March

3/6-7 Stacy Bayton attended a National Guard Roundtable meeting in Wisconsin

3/13 MSCCN CEO Deb Kloeppel attended a dinner with Joining Forces, OCEN partners, Stacy Bayton and Jennifer Quimby from CASY-MSCCN.

3/14 MSCCN Executive Director Erin Voirol attended the Hampton Road Employment Council Meeting in Norfolk, VA.

3/19 Stacy Bayton presented at a Marines4Life event in Camp Lejeune, NC.

April

4/16 Stacy Bayton attended a meeting with several employer partners to discuss how they can better support hires for military spouses, veterans, and transitioning military.

4/30 Stacy Bayton attended meetings in San Antonio, TX with Steve Nowlan from Center For America

4/30 Deb Kloeppel and Erin Voirol attended a Joining Forces event at the White House

May

5/9 Stacy Bayton and Erin Voirol attended the Military Spouse of the Year (MSOY) event in Washington, DC.

5/10 Erin Voirol attended and was a panelist at the Military Spouse Summit in Washington, DC.

5/10 Stacy Bayton attended a meeting in New York City with the Citi Developing Talent Program (DTP) Team.

Joining Forces Meeting

Joining Forces Event

2013 MSOY Event

Evening Under the Stars

Event

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5/10 Bianca Nafpliotis and Robert Herbin attended a Military Job Fair in Virginia Beach, VA.

5/16 Erin Voirol attended an Army Wife Network Field Exercise at Fort Eustis, VA.

5/30 Erin Voirol, Bianca Nafpliotis, Robert Herbin, and Stacey Cummings attended the Hampton Roads Military Spouse Evening Under the Stars.

July

7/1 Erin Voirol and Robert Herbin attended the Thomas Nelson Community College Resume Workshop in Hampton, VA.

7/11 Stacy Bayton attended the first annual Phillips 66 Open House in Houston, TX.

7/15-16 Deb Kloeppel and Stacy Bayton attended the first Military Spouse Employment Roundtable in Washington, DC.

August

8/1 Jennifer Quimby, Admiral Kloeppel and Deb Kloeppel attended a meeting with the Jacksonville Military and Veterans Coalition (JMVC).

8/14 Stacy Bayton and Erin Voirol attended a meeting in Washington, D.C. with Navy Family Programs.

September

9/22 Amy Rossi attended a meeting in New York City with the Citi DTP team.

9/22 Erin Voirol attended a meeting in Washington D.C., with Military Family Advisory Network (MFAN).

9/30 Erin Voirol attended the Joining Forces Veterans and Military Family Summit at the White House.

October

10/12 Annual CASY & MSCCN Board Meeting in St. Louis, MO. Stacy Bayton, Admiral Kloeppel and Deb Kloeppel were in attendance.

10/17 MSCCN Operations Manager Odetta Delsol attended the Fort Meyer MSEP Career Fair at Henderson Hall.

Military Family Advisory

Network (MFAN) Meeting

Thomas Nelson Community

College Resume Workshop

Citi Halloween Fundraiser, NYC

Meeting with Freddie Mac

AUSA Conference

MCCS Career Fair

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10/20 Stacy Bayton attended the annual Direct Employers Association Conference in San Diego, CA .

10/29 The Citi DTP team hosted a Halloween Fundraising event for MSCCN.

November

11/5 Stacy Bayton and Erin Voirol attended the Military Spouse Employment Partnership (MSEP) Signing in Washington, DC.

11/5 Dan Kloeppel and Stacy Bayton attended the Veterans to Work Meeting in Washington, DC.

11/5 Jennifer Quimby attended the 4th Annual USAA Influencer Conference at the company’s headquarters in San Antonio, Texas.

11/8 CASY CEO, Admiral Dan Kloeppel, attended a meeting with the Call of Duty Endowment and accepted the Call of Duty Seal of Distinction Award for the organization.

11/14 Erin Voirol attended the Thomas Nelson Community College Veterans Job Fair in Hampton, VA.

11/14 MSCCN was upgraded to an A+ Rating on the Better Business Bureau Wise Giving Alliance rating system.

11/18 Erin Voirol attended the Peninsula Council for Workforce Development in Hampton, VA.

December

12/4 Robert Herbin attended the Flagship Newspaper Still Serving Awards Reception as a nominee in Norfolk, VA.

Call of Duty Endowment

(CODE) Award Ceremony

USAA Influencer conference

MSEP

Robert Herbin – Still Serving Award Nominee

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Addendum

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Addendum Page ii of v

CASY Board of Directors

Name Title, Company Board Membership

Deborah A.M. Kloeppel Founder and

President, CASY Non-Voting MSCCN Board Member

Dan L. Kloeppel CEO, CASY; President,

DK Consulting, LLC

Non-Voting Chairman,

CASY Finance Committee

Lee J. Metcalf Daugherty Business Solutions

& RADM Metcalf, US Navy (ret) Chairman CASY Board

Richard S. Carey Healthcare Consultant CASY Corporate Secretary

Lee W. Tuveson Vice President of Finance,

Magellan Health Services, Inc MSCCN Board Member

D. Edward Greene Freddie Mac Director -

Operational Risk Management MSCCN Board Member

Conrad C. Chun Director of Communications

for Boeing Military Aircraft MSCCN Board Member

AC “Butch” Giessman CEO, Chairman of Board,

and Founder, AVMATS MSCCN Board Member

Curtis L. Hazel President,

Hazel Partners, LLC MSCCN Board Member

Andrew Jackson President

IBM Kenexa Government Solutions MSCCN Board Member

Simone A. Murray Vice President, Member Services.

DirectEmployers Assn MSCCN Board Member

Chris Page Co-Founder

Army Week, NYC MSCCN Board Member

Richard A. Parr General Counsel,

HCR ManorCare, Inc. MSCCN Board Member

Saul Perez Military Transitional Liaison,

Swift Transportation MSCCN Board Member

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Addendum Page iii of v

CASY Financials

Beginning of Year Balance $94,044

Total Income $208,153

Total Program Expenses $104,439

Total End of Year Net Assets $197,758

Link to 2013 Form 990

http://www.casy.us/WhoWeAre/PDFs/CASY_2013_990.pdf

Link to 2013 Financial Review

http://www.casy.us/WhoWeAre/PDFs/CASY_2013_Financial_Review.pdf

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Addendum Page iv of v

CASY Form 990 (Pages 1 and 10)

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Addendum Page v of v