A Walkthru…

Our identity

•Derived from the latin word ‘convexus’ which means vaulted

•We help converge(synchronise) the diverse rays of ideas to

focus on the objective

•Our solutions provide a wider angle

•We get you to focus on small important

things(processes),which otherwise would be overlooked.

• Be recognised as the Leader in the Customer Acquisition, Management & Retention process solutions domain.

Vision

• We will provide Unique solutions by understanding real needs, constraints & the environment. Our focus will be on increasing process efficiencies.

Mission

• Founded by 3 entrepreneurs-(profiles on next slide)

• Convexses is a niche consulting firm with expertise in the development of Customer Acquisition, Management & Retention processes

• Extensive work experience of the founders in the Automotive & Consumer goods sectors-collectively over 50 yrs+ in MNC’s like Castrol,Asian Paints,HP etc

Nikhil Junnarkar-Extensive Sales & Marketing Experience-B2C & Franchising

domains15+ years of sales & marketing experience. Worked with Castrol across levels starting from frontline

sales to Head of a region,Brand Management,Trade Marketing both in India & abroad.Was also part

of the Bikezone business.Founded Maadhyam- a Grassroots level skills building organisation.

Education:MMS(Mktng)-NMIMS,Mumbai ,B.Tech(Petrochemicals) –Dr B.A.T.U

Rahul Kulkarni-Extensive Sales & Marketing Experience-B2C & B2B domains13+ years of sales & marketing experience. Worked with Millipore,Castrol, HP, and Asian Paints in

sales, marketing, and operations. Spearheaded development centers for sales managers, business

strategy for channel partners, and channel academy for indirect sales force.

Education:MBA,Symbiosis,Pune,DFM,NMIMS, Mumbai,BE(Electrical)

Dr. Harish Dwivedi-Expertise in technology consulting & product positioning30+ years of experience in R&D ,Technology,QC & consulting /training in areas as diverse as

lubricating oils and greases to packaging and process development. Worked & consulted with

companies include Castrol, Amar Dye Chem JCB,TATA Motors, Godrej, Bajaj and Maruti Suzuki.

Experience of training 5000+ key mechanics , 2000+ fleet owners even in rural areas all across India

via one-one-interactions and videos. Specialization in handling customer complaints and developing

product positioning strategies.

Education :M.Sc (tech), Ph.D (Polymer Technology)-IIT Mumbai

Consulting

•Customer management processes & programs

•Sales Processes and ways of working

•RTM & Channel strategies

•Demystifying Product Technology

•Product communication development

Learning Solutions

• Training need analysis

• Assessment centres

• Content development

• Full lifecycle programs

Technology

• Productivity enhancement & monitoring tools

• Customer process mapping & audit tools

• Applications on mobility devices

Competencies

Industry connect

PAN India implementation

capability

Technology

Design & Delivery of innovative programs

Our Competencies

Our Core Guiding Principles

Research Analysis, Design & Develop

Test & Implement

Monitor & Evaluate

Our Development Process

Environment analysis through contextual inquiry + stakeholder interview

Define design strategies and mode of implementation Roll out the

program, monitor

Evaluate effectiveness

Propose follow-up actions for sustained lmlementation

Develop simplified content free of jargon

Program testing through pilots

Conducted by

our research

team

By our consultants, trainers &

programmers

Our Project Showcase

MCO & HD Ways of working

– Processes & Tools to improve productivity & efficacy

– Customer categorisation & Managing Prospect pipeline

– Planning cycles

– Customer Engagement processes

– Setting Benchmark

– Automated tool for prospect & customer management, planning, recording activities & reports

– Competency building

WOW Genie – Tool to plan calls and manage customer interactions

GEAR– Automation tool for lube process gap analysis

Professional – A structured marketing program to deliver customized solutions to workshops

Phase 1

FW FW + IWS

Decision Centres Workshop Financials People & KRA's

Engine Technology & Lubes Value Destroyers Commercial Acumen

Geography Mapping Prospect Profiling IWS P&L

IWS

Activities

Value Documentation Telecon F2F Interaction SMS based quiz

Phase 2

Lube related value destroyers Activities

Customer Interface In Workshop Lube Management Effluents Measuring Value Communication Prioritising

A 2 year training intervention for B2B sales force managing workshop business

– Developing & designing framework for building pipeline

– Understanding attrition issues at frontline sales & DSR levels

– Competency mapping for frontline sales, DSR through research, observation, shadow working & industry benchmarking

– Designing & developing the training modules & delivery mechanism across 50 towns in India

– Creating a self sustaining innovative & independent revenue model for the entire process

Building pipeline for frontline sales

– Awareness building for the program amongst the selected locations & targeted BPL(Below Poverty Line) population

– Panchayat meetings

– Rural employment exchanges

– Mobilising students for Security Guard training across 42 districts in India- 3500+ so far & counting

– Develop & run centres across MP,UP,Bihar,Rajasthan- 11 centres operational

– Identification of faculty at these centres for TISA(Tops International Security Academy)

– Placement support across cities like Mumbai,New Delhi,Bangalore & Chennai

Creating Employability at the Bottom of the Pyramid!

• Developed a 1st of its kind category leading Painters & Shop Boy Capability & Capacity Building program-UDAAN

• Competency mapping for the influencers(painters & shop boys)

• Designed a framework of 250 hrs painter training module to develop new painters

• Design & Delivery of soft skills & behavioral training module for shop boys

Skill Building for the channel/trade

• Planning process Development & implementation

• Definition of roles & responsibilities

• Selection, Engagement & Separation process for Distributors

• Reorganization of sales Force

• Competency building on Technical Knowledge, Sales Management & commercial acumen

• Process for deployment & evaluation of promotional activities

• Tracking & Reporting process (MIS)

• Designed & Developed the competency framework & ran an external assessment centre for 400+ people

End to End Sales Capability & Process Solution

Training for Sales Force

Training solutions for field sales force

At every point,

map back to

Learner

Persona!

Content &

Scope

Contextual

InquiryBrainstorming

ID

Approaches

ID + SME

Inputs Translatio

n

Flash

Modules

Videos

Games

Case

Studies

Role Plays

Training

Program

Integrated Solution

1. Rahul Kulkarni- +9199206 55148 -rahul@convexus.in

2. Nikhil Junnarkar -+9197681 40582-nikhil@convexus.in

3. Dr. H. Dwivedi:+9198922 43411-dr.harish@convexus.in