consumer hives | the future of loyalty clubs
DESCRIPTION
Consumer Hives | The Future of Loyalty ClubsTRANSCRIPT
November 2013
All rights reserved ©
“Consumer Hives” – The
Future of Loyalty Clubs
Marketers were used to initiate
communication with consumers
It has begun in mass market 1
Followed by Segmenting in the late 1950’s
2
Micro-segmenting in the 1980’s3
Individuals marketing in the 2000’s
4
One on One marketing
Real Time marketing
and
Mass
Segments
Micro
Segments
Individuals
MARKETING EVOLUTION - THE TARGET AUDIENCE
?
In order to understand
the novel stage, we need
to look at the current
structures of group
buying:
LoyaltyClubs
Acquisition
groups
While, cost of grouping decreases,
we can define 2 structures:
Still,
Organized structures, with
specific goals and defined
leaders
Economic
situation
people want to
get better
offers
Will find new ways for reducing prices
Technology
Social
state of mind
can easily
unite
Can influence
brands/ products
Will unite
for each cause
Will
influence price
Boosters change evolving
WHAT NEXT?
The beginning of
#consumerHives
#A group of individuals.
Mass
Segments
Micro
Segments
Individuals
MARKETING EVOLUTION – INITIATION
hive
Initiated by companies in order to
meet specific customers’ needs
Initiated by consumers in
order to increase the
bargaining power
Their Goals are dynamic and evolve
over time
Characteristics
Consumers initiating joining the group
Characteristics
Their members are pro-active and
deeply engaged
Characteristics
Structure is dynamic
Characteristics
THE FUTURE OF MARKETING
•Consumer hives - a new form in marketing
•Consumers will be inspired to be part of
“hives” in order to get better prices
•It will dictate different relationships
•It will effect price and others 3 Ps
•Hives will be more involved with business
– from sharing to partnership
MASS
Segments
Micro
Segments
Individuals
MARKETING EVOLUTION - THE TARGET AUDIENCE
Hives
2014
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