EXHIBIT A

Position Title Job/Skill Descriptions

Construction/ Facility Management/ Technical Service

Air Conditioning, Refrigeration & Heating Mechanic

Cleans and performs preventive maintenance on HVAC and refrigeration equipment. Performs scheduled inspections of HVAC and refrigeration equipment. Troubleshoots and repairs HVAC and refrigeration equipment as necessary. Installs and replaces new HVAC and refrigeration equipment. Responds to environmental comfort calls (i.e., too hot, too cold). Prepares and completes work orders. Position requires at least two-years of applicable experience. Preference is given to individuals who maintain a CFC certification from the Environmental Protection Agency.

Automotive Mechanic I

Performs automotive repairs and maintenance on City vehicles. Inspects tires on a regular basis for necessary replacement; repairs tires when possible. Reviews invoices and checks for accuracy of pricing of parts. Collaborates with other mechanics in resolving difficult mechanical problems. Assists with maintaining clean work environment.

Automotive Mechanic II

Performs inspection on vehicles and equipment; documents discrepancies. Makes repairs on vehicles parts such as engines, alternators, carburetors, batteries, tires, brakes, pumps, transmissions, gas tanks, headlights, wipers, fuel systems, suspensions and other, as needed. Performs preventative maintenance on vehicles such as oil changes, filter changes and lubrication; Makes service calls and repairs vehicles/equipment in the field. Consults technical reference documentation such as a manufacturer’s manuals and parts manuals for technical information necessary for repairs. Prepares history files, maintains work logs and maintenance sheets. Conducts state inspections and preventative maintenance inspections.

Boiler Operator I Record daily gas readings, feed water tests, and other test results and keeps the boiler system functioning safely.

Boiler Operator II Perform frequent inspection checks and regular maintenance on boiler systems and related valves, gauges, piping, and other equipment.

Boiler Operator Senior I

Responsible for maintaining heating systems in large buildings in the boiler, engine, and mechanical rooms. Handles equipment such as low-pressure boilers, high-pressure boilers, power boilers, steam boilers, and hot water heating systems.

Boiler Operator Senior II Operate, repair, maintain, and adjust boilers, turbines, pumps, compressors, water lines, steam lines, valves, and all related systems and equipment.

Carpenter Responsible for designing, building, installing, and repairing structures, fixtures, furniture, and other items using different types of materials including wood and steel.

Carpenter Assistant Responsible for assisting carpenters on job sites with carious tasks

Carpenter Senior

Constructs, repairs, restores and installs structures such as floors, doors, walls, windows, stairways, furniture, cabinets, shelves, and roofs. Operates and performs preventative maintenance on hand and power saws, planers, lathes, joiners, shapers, drills, sanders and a variety of hand tools. Installs locks, knobs, hinges, closures, and other fixtures to structures. Cleans equipment, shop area, and work site area.

Construction Helper Performs a variety of simple duties that may require heavy lifting. Cleans up around work areas. Moves construction supplies and/or equipment.

Crew Leader (Custodian)

Provides daily supervision in the area of housekeeping. Manual labor intensive. Assigns work and ensures its completion. Performs a variety of tasks in supervising and performing the required services. Ensures operational and safety procedures are follow.

Custodian

Gathers and disposes of trash; cleans and prepares hard surfaces floors or carpets; washes walls, ceilings, windows, blinds, and other building areas; cleans, dusts, and polishes fixtures blinds, and other building areas; climbs ladder and replaces light bulbs; moves furniture; checks and accounts for tools; reports progress orally or in writing to supervisor.

Electrician

Drives, stocks, and operates service and bucket trucks. Uses safety equipment and follows established safety procedures for working with high and low voltage. Maintains, tests, and troubleshoots emergency generators, motors, HVAC, and lighting equipment. Locates and prices materials needed for job. Locates and replaces fuses and circuit breakers as necessary. Reads, prints, and code books and calculates wattage, amperage, and ohms for purpose of making repairs. Coordinates with contractors and performs inspections of fire alarm and sprinkler equipment. Completes standard work order and reports. Position requires four-years of relevant work experience and a valid Journeyman’s card.

Electrician

Install, maintain and repair electrical control, wiring, and lighting systems. Read technical diagrams and blueprints. Troubleshoot electrical issues using appropriate of testing devices. Repair and replace equipment, electrical wiring, or fixtures.

Electrician Assistant Responsible for assisting electricians with installing and maintaining electrical and power systems. Works at construction sites, factories, businesses, and residences.

Electrician Senior

Assume responsibility for laying out and running larger and more complex jobs involving more than one mechanic. Assist supervisor in coordinating daily assignments among different jobs. Perform preventative maintenance repairs and emergency maintenance on electrical equipment. Respond to emergency requests.

Electrician Supervisor Senior

Experienced electricians responsible for leading, monitoring and providing oversight for a team. Provide technical guidance regarding the installation, maintenance and repair of electrical systems.

Electronic Equipment Install & Repair Technician Responsible for set up, repair, and maintenance of electronic systems and equipment.

Electronic Equipment Install & Repair Supervisor

Installs, maintains, inspects, and/or repairs communication or electronic equipment. Repairs portable, mobile, and/or fixed station communication systems. Repairs or replaces defective parts to maintain equipment reliability. ... Periodically tests equipment, measures frequencies, and solves interference problems.

Electronic Technician Perform tests or fault diagnostics on equipment to locate and address a problem, order parts if needed, and replace or repair parts.

Electronic Technician Senior

Responsible for testing, maintaining, inventory, installing and repairing of all electronic systems/equipment at a high level of safety and operating efficiency in accordance with all federal, state and local codes.

Engineer Specification Writer

Interprets architectural or engineering plans and prepares material lists and specifications to be used as standards by plant employees or contracting personnel in material processing or in manufacturing or construction activities: Analyzes plans and diagrams, or observes and makes notes on material processing, to determine material and material processing specifications, or specifications for manufacturing or construction activities.

Environmental Technician Senior

Assist in waste water management, recycling, controlling the pollutants, disposing the hazardous material, and assisting in compliance to environmental regulatory laws.

Equipment Operator II

Assists in the operation of asphalt pavers or chip spreaders; operates patch rollers and acts as a hot asphalt racer and tamper on a paving crew; drives trucks in the performance of regular duties and assists in loading; transporting, and unloading materials; operates refuse collections barrel truck and complaint trucks for special routes and bulk collections; cleans tools, equipment, machinery; excavates trenches and tunnels; unstops sewer and house connections cleans storm water basins and sewers lines; operates air powered tools; assists in pavement marking and traffic sign installation operations; operates brush chipper and stump cutter; operates loaders and various other types of farm tractor equipment, complex riding mowers, trenchers, and pavement sealing equipment; occasionally operates high level equipment or vehicles; performs manual work on assigned projects when not operating equipment; performs minor repairs minor repairs and maintenance on equipment; provides incidental direction to other workers as assigned.

Equipment Operator III

Operates specialized equipment, machinery or vehicles, such as waste collection rear loader vehicles, yard waste containers vehicles, kuckel-arm boom vehicles and other waste collection equipment assigned to unit, division or department. Operates a variety of trucks, tractor-trailers, Oil Distributor, Pay Loager, Flush Truck/ Waste Tanker, Small Paver, Backhoe, Rubber Tire Roller, Service Truck, Hole Anger and Pole Truck, Bucket Truck, Concrete Truck. Chipper Spreader, Vactor, snow removal equipment, street sweeper and complex hydraulics, small cranes, backhoe, and other equipment as required by manager or division needs.

Equipment Repair Supervisor

Supervises the work of senior and journey-level workers, apprentices and helpers engaged in the servicing, maintenance, modification, transportation and repair of street maintenance, construction, firefighting, marine, aerial, crane, sweeper, heavy transportation and related equipment; and does related work.

Equipment Repair Technician Perform regular maintenance and repair work on vehicles, devices, and machinery.

Equipment Repair Technician Senior

Performs maintenance, testing, troubleshooting, calibration and repair on a variety of manufacturing and testing Instrumentation. Carries out routine repairs on a daily basis. Provides technical support to internal customers on operational or maintenance aspects of system equipment.

Field Service Technician

The Field Service Team in DPU (Customer Service Division) utilizes Temporary Employees for the function of Delinquent Bill turnoff orders (gas and water) and miscellaneous orders of similar skill-set requirement. A viable candidate for this assignment would have the following background:

Food Operations Assistant

Responsible for assisting the Food & Beverage in the day-to-day operation for concessions, premium services and catering. Must enjoy the leadership role and possess integrity, character and vision. Must be a self-starter and self-motivated. Must be comfortable working in a busy environment.

Food Operations Manager Assistant

Responsible for assisting in the planning, scheduling, and supervising of an effective, safe and profitable food and beverage department. The Food & Beverage (F&B) Manager Assistant supervises and coordinates activities for the F&B Teams for all outlets. This position reports to the Food & Beverage Manager.

Food Production Worker

Food Production Workers work in various facilities serving food and are mainly responsible for preparing meals. Some usual work duties these employees perform are receiving food items, storing food properly, operating food processing equipment, maintaining supplies, mixing ingredients, and assessing food items quality.

Grounds Worker Lead Responsible for the purchasing of materials and supplies related to the grounds department operation within the department's allotted budget.

Grounds Worker Senior Responsible for ground maintenance and repair of ground equipment; working knowledge of basic grounds maintenances practices.

Groundskeeper / Landscaper Senior

Maintains grounds equipment and tools and repairs but not limited to snow removal, traffic control, changes light bulbs, paints walls, woodwork, furniture, and equipment, makes minor carpentry, plumbing, and electrical repairs, delivers supplies, materials, and equipment as needed.

Groundskeeper/Landscaper

Performs all landscape maintenance duties such as lawn mowing, weed-whacking, snow removal, etc.; operates machinery appropriately in a safe manner; handles the day-to-day general maintenance duties; maintain equipment and performs other duties as assigned.

Heavy Industrial Materials Handler (Warehouseman)

Maintains inventory by identifying, labeling, and placing materials and supplies in stock; recording location of inventory; locates materials and supplies by pulling and verifying materials and supplies listed on production orders; maintains in-process inventory at work centers by delivering and opening materials and supplies; documents materials and supplies disposition by recording units delivered and location of units; receives credit-return material and supplies from production by verifying materials and supplies code and lot number and quantity; placing materials in stock; prepares finished stock for shipment by identifying, pulling, packing, crating, loading, and securing product; documents product shipment by recording units shipped; maintains material-handling equipment and making operator repairs.

Heavy Industrial Materials Handler, Freezer (Warehouseman)

Maintain warehouse stock and assist in fulfilling orders; responsible for unloading product deliveries, staging products based on customer orders and assisting with organizing and maintaining existing inventory; also responsible for pulling product from the freezer to be loaded on a pallet for delivery and assist in loading trucks for delivery.

Heavy Industrial Worker (General Laborer)

Responsible for handling all stock items; receiving deliveries into the warehouse; filing orders given to him/her by the different departments and is responsible to handle highly confidential information or items.

Housekeeping Supervisor

Responsible for work activities of cleaning personnel to ensure clean, orderly, and attractive rooms/offices. Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action. May purchase housekeeping supplies and equipment, take periodic inventories, screen applicants, train new employees, and recommend dismissals.

Housekeeping Supervisor Senior

Supervises the duties and tasks; stocks and maintains supply rooms; orders supplies; receives, processes, and handles guest complaints in regard to housekeeping services; ensures that rooms are kept clean and free from hazards; ensures that all common areas are kept clean and free from hazards; organizes all staff during the day and hosts daily meetings with housekeeping staff; assists guests or patients with questions and basic requests; provides a high level of customer service at all times; remains professionals; hires and fires housekeeping staff; trains new housekeepers after hire; and meets with company officials regularly in order to provide progress reports and address issues.

Housekeeping Worker

Responsible for a variety of cleaning activities such as sweeping, mopping, dusting and polishing; ensuring all rooms are cared for and inspected according to standards and protecting equipment and making sure there are no inadequacies.

Housekeeping Worker Senior

Responsible for training housekeepers on cleaning and maintenance tasks; oversee staff on a daily basis; check rooms and common areas, including stairways and lounge areas, for cleanliness; schedule shifts and arrange for replacements in cases of absence; establish and educate staff on cleanliness, tidiness and hygiene standards; motivate team members and resolve any issues that occur on the job; respond to customer complaints and special requests; monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves; participate in large cleaning projects as required and ensure compliance with safety and sanitation policies in all areas.

HVAC Installation & Repair Assistant

Responsible for driving material equipment removal, warehouse stocking, maintenance and cleaning, power vacuuming of furnace systems, and interfacing with customers.

HVAC Installation & Repair Assistant Senior

Responsible for installing, maintaining, cleaning, adjusting and repairing systems; guide and advise the customer to select the most appropriate air quality system to fulfill their requirements.

Hydraulic Cement Concrete Aggregate Technician

Responsible for smoothing and finishing surfaces of poured concrete, such as floors, walks, sidewalks, roads, or curbs using a variety of hand and power tools; align forms for sidewalks, curbs, or gutters; patch voids; use saws to cut expansion joints.

Hydraulic Cement Concrete Field Technician

Responsible for smoothing and finishing surfaces of poured concrete, such as floors, walks, sidewalks, roads, or curbs using a variety of hand and power tools; align forms for sidewalks, curbs, or gutters; patch voids; use saws to cut expansion joints.

Hydraulic Cement Concrete Strength Technician

Responsible for smoothing and finishing surfaces of poured concrete, such as floors, walks, sidewalks, roads, or curbs using a variety of hand and power tools; align forms for sidewalks, curbs, or gutters; patch voids; use saws to cut expansion joints.

Inventory Worker Light

Compiles and maintains records of quantity, type, and value of material, equipment, merchandise or supplies; counts material, equipment, merchandise or supplies in stock and posts totals to inventory records, manually or using computer.

Laboratory Mechanic Responsible for a wide variety of analyses required for control of product and process quality.

Laboratory Mechanic Senior

Responsible for testing equipment; drawing preparations; product evaluation, repairing or adjusting equipment and product cost analysis.

Laboratory Technician

Responsible for delivering laboratory services by collecting samples, performing testing, documenting and communicating results, and operating and maintaining laboratory equipment.

Laboratory Technician Senior

Perform quality control tests in the lab as well as on-site when necessary; assist with testing and calibrating lab equipment in preparation for specific tasks; perform quality control tests on ingredients, completed products and product samples; prepare samples prior to shipping them to customers; follow all company policies and procedures to ensure product integrity and quality control; analyze retrieved data and prepare reports for laboratory management and recognize and report any safety issues.

Light Industrial Worker (General Laborer)

Duties may include but are not limited to shipping and receiving, warehousing, or technical ability, may require physical lifting up to 75 lbs. Ability to operate light machinery as required by requesting Agency.

Locksmith Responsible for making and/or repairing locks; also train in how to build, disassemble, repair and replace all sorts of locks, safes and alarm systems.

Maintenance Field Worker

Conducts routine inspections of premises and equipment; performing preventative maintenance; handling basic repairs and maintenance; overseeing contractors when professional repairs are necessary; diagnosing mechanical issues and correcting them; and repairing machines, equipment, or structures as necessary.

Maintenance Workers I

Loads and unloads various materials, supplies, and equipment; cleans parks, sidewalks, and streets; digs and cleans ditches; loads and unloads refuse, sand, gravel, leaves, and building materials; rakes leaves and picks up litter; cleans floors; walls equipment, machinery, and structures; performs janitorial work; cuts weed and grass throughout the City using weed cutters and lawn mowers; trims shrubbery and maintains parks; cuts asphalt and concrete using air powered tools; places safety cones and barricades, flags traffic, and cleans up work sites; occasionally operates higher level equipment or vehicles; assists skilled trades personnel by performing support tasks.

Mason Plasterer

Apply coats of plaster or stucco to walls, ceiling or partitions of buildings, using trowels, brushes or spray guns; apply weatherproof, decorative coverings to exterior surfaces of buildings, such as troweling or spraying on coats of stucco; clean and prepare surfaces.

Mason Plasterer Assistant

Assist with applying coats of plaster or stucco to walls, ceiling or partitions of buildings, using trowels, brushes or spray guns; apply weatherproof, decorative coverings to exterior surfaces of buildings, such as troweling or spraying on coats of stucco; clean and prepare surfaces.

Mechanic

Responsible to communicate with the customers to understand their concerns and properly diagnose the issue; produce accurate and itemized work estimates for customers who request them; spend time explaining the vehicle repair needs to each customer so that they understand what repairs they need; utilize the latest in diagnostic equipment to accurately pinpoint vehicle issues; conduct vehicle inspections and alert customers to issues that will prevent their vehicles from passing inspection.

Packer

Process all items to be shipped, as well as those coming to the warehouse, following established organizational procedures; organize materials shipped to the warehouse according to picking list, item number, lot number and quantity; generate labels and stick them on each item for ease of inventory; maintain a list of all items needed by the organization, and provide them to shippers and movers as required.

Painter

Responsible for applying paint, stain, varnish, enamel etc. to property walls, ceilings, and furniture; able to effectively use brushes, spray guns, or rollers; responsible for maintaining property color scheme specifications; and maintain and match shades of particular areas.

Plumber

Completes applications for plumbing and gas work permits. Installs and tests plumbing fixtures and equipment for assigned area, including new buildings and facilities and/ or renovated buildings and facilities according to plumbing codes, regulations and/ or ordinances. Repairs, replaces, cleans and maintains plumbing fixtures and equipment for assigned area according to plumbing codes, regulations and/ or ordinances. Maintains swimming pools and/ or irrigation systems of assigned area according to plumbing codes, regulations and/ or ordinances. Assists electricians and other building personnel in troubleshooting and correction of facility problems. Position requires a Master Plumbers License.

Plumber / Steamfitter Assemble, install, alter, and repair pipelines or pipe systems that carry water, steam, air, or other liquids or gases.

Plumber / Steamfitter Assistant

Responsible for assisting the plumber/steamfitter assembling, installing, altering, and repairing pipelines or pipe systems that carry water, steam, air, or other liquids or gases.

Project Technician

Responsible for designing and testing new products; work with customers to troubleshoot and resolve technical issues, and develop new solutions that improve product performance and functionality; able to work independently.

Refuse Collectors

Under general supervision; performs work of moderate difficulty in the collection and disposal of domestic garbage, refuse, and yard brush from super cans and regular cans into refuse trucks; and performs related work as required. Laborers must be prepared for outdoors work in seasonal weather conditions and wear safety shoes and work gloves. (About 40 needed for refuse collection). The City reserves the right to stop and/or cancel scheduled work due to weather conditions, equipment failures, personnel problems, etc.

Residential Plan Reviewer

Coordinates plan review and approvals with all other city departments for which approval is required as a precondition for a building permit; attends meetings and workshops and reads technical literature to keep current on codes; maintains and updates plan review log and computer plan tracking system.

Right of Way Technician

Responsible for securing additional land space; conducts research, handle legal issues such as transfers of titles and deeds, initiating land acquisitions, preparing resolutions, and reporting to supervisors.

Right of Way Technician Supervisor

Responsible for complex professional and supervisory tasks that involve extensive analysis and detailed implementation; fully evaluates current resources within the assigned section as well as pertinent related resources in the Engineering department and privately-owned Utilities and Telecommunications companies. Administer and enforce the Right of Way Management Program; negotiate right of way management permits and related services for telecommunications providers and utilities to assure equitable recovery of revenue for use of and damage to public right of way and protection of public interests; confer with City Management, Directors, Attorneys, and other staff to resolve major operating and administrative issues relating to the Right of Way Management; direct professional, technical, skilled and other employees in the development and administration of Right of Way Management Program to include reviewing and preparing various right of way use and excavation permits used by the City, private utilities, contractors and excavators; conduct inspections of right of way with staff to determine recommended action and direct activities with other departments, divisions and agencies on various programs and projects; contact and meet with the public, community groups, utility companies and contractors to ensure optimum project coordination; direct the preparation of reports and recommendations; review revisions and modifications to the City Right of Way Management Geographic Information System maps and develop strategic plans for establishing the City’s Right of Way Management GIS Program which involves conducting research, recommending improvements and assessing outcomes; and prepare the budget for assigned fund(s), monitoring expenditures, and adjusting work programs to prevent overruns and conduct presentations before the City Boards and City Council.

Safety Engineer

Responsible for inspecting machinery, equipment and production facilities to identify potential danger; also responsible for making sure that buildings meet all codes, and that manufacturing equipment, storage facilities and products meet all applicable health and safety regulations.

Safety Engineer Senior

Responsible for supervising: inspecting machinery, equipment and production facilities to identify potential danger; also responsible for making sure that buildings meet all codes, and that manufacturing equipment, storage facilities and products meet all applicable health and safety regulations.

Scientist I

Responsible for conducting detailed research on various subjects; being liable for influencing modern society with their new developments and innovations, bringing about a great change in the quality of life.

Scientist II

Responsible for conducting detailed research on various subjects; being liable for influencing modern society with their new developments and innovations, bringing about a great change in the quality of life.

Scientist Ill

Responsible for conducting detailed research on various subjects; being liable for influencing modern society with their new developments and innovations, bringing about a great change in the quality of life.

Second Cook

Responsible for assisting the Head/1st Cook in preparing of all meals and ensuring the kitchen, dining and living areas are clean and sanitary at all times. They must be able to work fast yet diligently with a focus on consistency while open to direction.

Second Cook Senior

Responsible for coordination of necessary work, to prepare and cook food according to prescribed menus, standardized recipes and procedures, requiring the exercise of some judgment and initiative.

Server

Responsible for positive guest interactions while serving guests in a friendly and efficient manner and play an integral role in ensuring customers have exceptional dining experiences. At all times, servers are expected to be attentive to Guests' needs, making them feel welcome and comfortable.

Skilled Laborer

Performs a variety of manual work that does not require special skills or experience. Performs sustained work of a physical nature for extended periods of time. Performs work that may require heavy lifting in and outdoors. Loads and unloads trucks. Performs building maintenance duties. Assists in all types of repairs. Moves a variety of office furniture and equipment. Performs various and other repairs and/or building maintenance duties.

Soils Field Technical

Responsible for the sampling and testing of soils and aggregates used in base, subbase and roadway embankment construction.; communicate with contractor and supplier quality control personnel, consultants, testing firms and agency inspectors responsible for the quality and placement of select aggregate and soil materials.

Soils Technician Perform many of the data collection duties that inform a conservationist's development plans. They perform surveys, analyze soil content, take measurements and maintain

activity records. They also perform implementation duties, such as terracing or tree planting, and monitor the effectiveness of conservation measures.

Title Examiner

Collect documents that provide evidence of ownership of a particular piece of property; searches, analyzes, verifies the ownership and legal description of this property; also keeps a track of the statistics and land map books concerning that property.

Trades Mechanic I

Duties may include but are not limited to disassembly, moving and reassembly of furniture. Mechanical ability to make minor, general repairs as required. May require lifting in excess of 75 lbs.

Traffic Controller

Responsible for directing traffic in the air and on the ground at airports from control towers and area control centers. They instruct pilots landing or taking-off, managing the communication between control centers and the pilots and updating pilots of adverse conditions that might affect the flight.

Traffic Controller Senior

Responsible for supervising and assisting traffic controllers with directing traffic in the air and on the ground at airports from control towers and area control centers. They instruct pilots landing or taking-off, managing the communication between control centers and the pilots and updating pilots of adverse conditions that might affect the flight.

Traffic Engineer - without liability

Provides research and planning traffic studies, including collecting data on road construction, land development, and traffic signals. Traffic engineers may use specialized computer software to analyze these studies, as well as simulate the effects of using different materials or signals. Although these professionals may perform some field work, most of their time generally is spent researching and analyzing information in an office setting.

Traffic Engineer, PE- with liability

Responsible for developing PS+E packages, Traffic Studies, Traffic Signal Design and Traffic Signal Timing and Capacity Analysis.

Transportation Data Analyst

Responsible for collecting and analyzing transportation data to help with future planning and decisions; specifically finding ways to improve transportation safety, reducing transportation costs, minimizing environmental impact, developing analysis methods, evaluating projects, and predicting future transportation needs.

Transportation Data Analyst Senior

Responsible for collecting and analyzing transportation data to help with future planning and decisions; specifically finding ways to improve transportation safety, reducing transportation costs, minimizing environmental impact, developing analysis methods, evaluating projects, and predicting future transportation needs.

Transportation Data Analyst Supervisor

Responsible for managing the collection and analyzing of the transportation data; to help with future planning and decisions; finding ways to improve transportation safety, reducing transportation costs, minimizing environmental impact, developing analysis methods, evaluating projects, and predicting future transportation needs.

Transportation Data Technician

Responsible for providing wing/group staff surveillance of transportation operations and develop training programs for the given unit’s assigned transportation reservists; provides technical transportation expertise and guidance to the resource plans officer.

Transportation District Utilities Specialist

Performs specialized gas service activities in the installation and maintenance of residential, commercial and industrial meters, and in the construction, repair, and maintenance of district regulator stations.

Transportation Engineering Technician -Survey Senior

Monitors and reviews traffic congestion, performs engineering calculations and reduction of traffic data. Perform field surveys, taking pictures, videotaping project areas, measuring and recording track characteristics and components.

Transportation Engineering Technician -Survey

Compiles data and uses the data to construct graphs, charts, plots and files. Collects and records data related to traffic system elements.

Transportation Engineering Technician -Survey Supervisor

Manages daily operations and works with engineers to retrieve data and evaluate data. Develop and implement traffic management plans.

Transportation Materials Technician

Handle physical and administrative tasks on shipping and receiving. Support delivery drivers to unload freight.

Transportation Materials Technician Senior

Evaluates soils and surface materials and makes recommendations to project engineers for projects under construction.

Transportation Materials Technician Specialist

Performs various laboratory and/or field tests; aggregate gradation testing, construction or right-of-way survey activities, concrete testing such as air content and slump, sampling on materials proposed for construction to determine compliance with specifications, concrete or bituminous paving materials to ensure quality control specifications are met.

Transportation Materials Technician Supervisor Serves as a lead worker, assigning and directing the work of lower-level technicians.

Transportation Planning Specialist

Prepares traffic plans for construction projects, including plans for both construction and permanent signs and markings. Reviews traffic control set-ups for safety and compliance.

Transportation Planning Specialist Senior

Monitor and inspect construction projects to maintain contract compliance. Inspects construction projects ensuring the work is completed according to specification, ensures proper certification of materials, maintaining records, preparing daily reports and project progress reports.

Transportation Technical Program Coordinator

Oversee the time delivery of goods. Maintain delivery schedules and track deliveries to ensure deliveries are met. Coordinators update and provide tracking information.

Transportation Technical Support Coordinator

Processes orders and oversees cycle of order fulfilment. Responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely.

Warehouse Specialist I Responsible for the loading and unloading of materials and products they, as well as verifying the quantity of items received against invoices.

Warehouse Specialist II Maintain daily functions and procedures to include shipping and receiving to maintaining inventory.

Warehouse Specialist III Oversee Shipping and Receiving Fulfilling orders, packaging items for shipment and arranging delivery pickups.

Warehouse Worker I

Responsible for performing an array of duties such as receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing and retrieving stock and other.

Warehouse Worker II

Checks incoming materials, furniture, equipment and supplies for conformity to purchase orders and specifications; inspects orders for quantity, quality, damages and other discrepancies; reports shortages, damages and other discrepancies as needed.

Welder

Operates welding equipment, sheet metal cutters, and other trade-specific tools; follows safety rules and procedures at all times, including wearing such protective equipment as face shields, leather gloves, and steel-toed shoes.

General Office/ Administration/ Financial

Accountant

Reconciles receivables, daily cash reports; assist Accounting Supervisor and staff accounts with special projects and reconciliation’s. Perform general accounting tasks/duties as assigned.

Accountant I Inspects and audits personal and commercial records

Accountant II Inspects and audits personal and commercial records, provides analysis upon completion, etc.

Accounting Clerk I Review personal property & business licenses Accounting Clerk II Proof work, Accounts Payables/Accounts Receivables

Accounting Specialist Exhibits knowledge of General Accounting Systems with supervision from an Accountant. Assist with accounting and is familiar with tax filings.

Accounting Technician

Experienced in journal entry and ledger posting, accounts receivable and accounts payable, bank reconciliation’s figure aperture. Operates adding machine and calculator. Experience with automated financial systems.

Administrative Assistant I

Performs routine office support activities. Work environment is structured. Varies very little from detailed, specific instructions. Applies knowledge of basic office practices, procedures and equipment (e.g. telephone, postage meter, computer, fax, copier, etc.). Applies knowledge of grammar, punctuation, spelling, and basic mathematics.

Administrative Assistant II

Applies knowledge of office/program support activities. Work environment is structured. Typically serves as first point-of-contact for assigned program. Maintains a variety of records, such as inventories of supplies and materials; prepares correspondence, forms and reports. Produces documents related to assigned office/program area. May be required to establish and maintain filing systems. Applies specific knowledge of work unit programs and activities. Applies knowledge of basic math and bookkeeping, telephone procedures, and standard business communication.

Administrative Assistant III

Acts as a specialist in assigned program area, performing the most complex technical duties, such as reviewing and processing claims from vendors, contractors, medical providers and others for reimbursement or other actions under various programs. Performs, leads, or supervises a wide variety of moderate to complex program and operational support duties. Applies knowledge of programmatic and administrative requirements. Applies knowledge of applicable computer software/programs. Frequent contacts include internal and external customers to gather information or provide information. May serve as a subject matter expert. Certification in program area may be preferred.

Administrative Assistant IV

Performs a variety of office support, clerical, and administrative duties which contribute to efficient operations of a work unit, such as typing, filing, answering telephones, ordering supplies, and preparing and distributing mail.

Administrative Assistant V

Handles office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies. Providing real-time scheduling support by booking appointments and preventing conflicts

Administrative Clerk Responsible for administrative tasks such as maintaining records and files, codes and enters data, able to use spreadsheets and similar software.

Administrative Secretary

Provides secretarial support for one or more professional, administrative and/or managerial employees. Types letters, memoranda and forms from rough notes or handwritten drafts. Maintains logs/records, calendars. Makes arrangements for travel, meetings, and conferences. Performs any other related assigned duties. Ability to prioritize and perform assigned duties independently. Ability to keyboard correspondence reports from rough drafts.

Administrative Staff Assistant

Perform duties such as organizing files, preparing documents, scheduling appointments, and assisting with various projects.

Administrative Staff Specialist

Responsible for general office management, answering phones, speaking with clients, assisting an employer, clerical work (including maintaining records and entering data), or a variety of other tasks.

Administrative Staff Specialist Senior

Duties may include administrative support duties, work flow analyses, legislative processes, project management, policy interpretation and application, fiscal processes, and program budget preparation.

Agency Management Analyst Senior

Provides in-depth analysis of information and conducts appropriate research to prepare visual presentations (briefings). Development and validation of projects. Provides assistance with any other duties.

Agency Management Analyst

Provide knowledge on policy and procedure development. Exceptional customer service, interpersonal and written communication skills. Ability to evaluate organizational and programmatic compliance with a variety of administrative and operational policies and legal mandates.

Agency Management Analyst lead

Provide Analyst, supervise, plan and direct the work of others. Exercise judgment, to conduct research and to formulate articulate oral and written responses to inquiries.

Auditor

Conducts internal, external, tax, health insurance, data processing, interstate, or other auditing assignments. Provides assistance in determining audit objectives. Analyzes program requirements and participates in the development of audit procedures. Audits and analyzes data and the application of applicable professional principles and standards. Applies knowledge of accounting functions or principles, general business transactions, collection procedures, and/or applicable automated accounting systems. Requires knowledge of state and federal laws, rules, and regulations. Ability to research, investigate, analyze, reconcile, and evaluate data. Interacts frequently with internal and external customers using both verbal and written communication skills to discuss financial and or business processes or issues.

Auditor II

Performs work of varied and considerable difficulty requiring advanced data collection, analysis, forecasting, and report writing for internal, external, tax, interstate, health insurance, and other auditing assignments. Knowledge of business management, operational, and financial principles, professional auditing standards, automated systems, budgeting practices, key program control points, public administration, and/or legal and regulatory compliance on a state or multi-state basis. Frequently contacts internal and external senior officials, professionals, and the public regarding sensitive and confidential matters. Develops, interprets, and/or evaluates compliance with policies and procedures.

Auditor III

Performs work involving the planning and coordinating of multiple projects, shifting priorities, and designing audit procedures that meet the agency’s objectives. Applies knowledge of generally accepted accounting and auditing principles, best practices, and internal control standards for multiple computer system platform environments. Applies knowledge of principles and techniques of subject matter. Interacts frequently with elected officials and senior executives requiring a high level of communication skills.

Behavior Aide

Assists instructional personnel within the school system with student behavioral management, particularly with students whose behavioral problems require one-on-one adult supervision; assists in the management and shaping of student behavior through the use of positive reinforcement strategies; maintains discipline; accompanies students on field trips; supervises classroom, playground and study trip activities. May also assist with presentation of learning materials and training exercises; may work with students individually to reinforce and follow up training activity; may monitor and assist students through drill and practice activities.

Benefits Program Specialist Review and determine program eligibility

Call Center Representative

Respond to customer requests, inquiries and problems in person and on telephone, assisting with resolutions. Manage customer data records by adding new records, maintaining and revising current records and archiving and deleting obsolete records within department computer system as directed. If assigned to Customer Call Center in Financed/Assessor's, respond to customer's incoming telephone calls. Ensure information provided and data provided to customer complies with City and State laws. Perform routine office tasks such as preparing correspondence, data entry, mail processing and filing.

Cashier I Assists with finances

Cashier II Assists with finances, payments

Class Title Account Invest Investigate delinquent accounts

Clerical Aide (No typing) Maintains records and files, codes and enter data; routes telephone calls; greets visitors; opens and distributes mail.

Clerical Assistant I Faxing, filing, and copying

Clerical Assistant II Perform clerical duties

Clerical Assistant III Perform advanced level clerical duties

Clerk (Light typing)

Maintains records and files, codes and enters data; routes telephone calls; greets visitors; opens and distributes mail; operates electronic typewriter at 30-40 wpm to produce routine documents.

Contract Specialist

Performs complex procurement activities to include IFB's and RFP's, Contract Negotiation and Award. Collaborates effectively with team members and customers to ensure successful procurement activities. May manage cross-functional teams from multiple program areas. May serve as a project leader on large-scale, complex contracts from origination to award.

Court Service FAPT Rep I 1 yr. Court related experience

Court Service FAPT Rep II 2-3 yrs. Court related experience

Court Service FAPT Rep III Supervisory experience Court related experience

Customer Service Representative

Respond to customer requests, inquiries and problems in person and on telephone, assisting with resolutions. Manage customer data records by adding new records, maintaining and revising current records and archiving and deleting obsolete records within department computer system as directed. If assigned to Customer Call Center in Financed/Assessor's, respond to customer's incoming telephone calls. Ensure information provided and data provided to customer complies with City and State laws. Perform routine office tasks such as preparing correspondence, data entry, mail processing and filing.

Customer Service Representative II

Respond to customer requests, inquiries and problems in person and on telephone, assisting with resolutions. Manage customer data records by adding new records, maintaining and revising current records and archiving and deleting obsolete records within department computer system as directed. If assigned to Customer Call Center in Financed/Assessor's, respond to customer's incoming telephone calls. Ensure information provided and data provided to customer complies with City and State laws. Perform routine office tasks such as preparing correspondence, data entry, mail processing and filing. Must have a working knowledge of Word and Excel. Requires high school diploma or specialized vocational training. Requires one-year experience in direct contact customer service. Cashier Role-Under immediate supervision; performs work of

routine difficulty in the receipt and application of payments for a variety of City services such as gas, water, property taxes, and decals.

Data Entry Operator

Under immediate supervision, performs work of routine difficulty in the keying and verifying of information. Data may include budgetary, accounting, or statistical information.

Data Entry Operator Senior

Responsible for entering data into different computer databases, manage and maintain effective record keeping. In addition, they may be responsible for organizing files, collecting and managing data to be entered into the computer.

Education Coordinator I

Applies knowledge of the specialized area(s) and program administration. Applies knowledge of local school divisions, state and local government policies/ procedures, state agency functions. Applies knowledge of federal grant management. Responsibilities include providing support services to teachers and administrators; assisting with the design of research and development projects; conducting research studies; providing technical assistance and consultative services; participating in curriculum planning, new course development, selection of materials, evaluation of instructional activities and student services programs/policies; supporting localities in efforts to assess program/service needs and identifying problem areas; compiling statistical data to support program goals and objectives; and administration of projects and programs. Contact with government officials, community and special interest groups, volunteers, businesses, teachers, administrators, and board members to promote involvement in agency programs, provide technical assistance and consultative services, and exchange information.

Education Coordinator II

Applies expert knowledge of the specialized area(s) and program administration. Applies knowledge of local school divisions, state and local government policies and procedures and state agency functions. Applies knowledge of research methods. May require considerable knowledge of technology use within an educational environment. Responsibilities include researching, developing, implementing, and evaluating education projects and providing services and support to local school divisions and state government. Contacts include government officials, community and special interest groups, volunteers, businesses, teachers, administrators, and board members to coordinate and discuss project assignments, policy and program initiatives, and services.

Education Support Assistant

Applies knowledge of basic principles and applications of the assigned program area(s). Ability to adapt resource information to the needs of the clients and related audiences. Ability to motivate and educate in proper techniques to enhance physical/economic well-being. Duties include identifying available community resources; providing basic technical assistance/guidance and instruction to clients individually and/or in groups; maintaining records and reports on program planning and evaluation; presenting written presentations to staff, advisory groups and others; and providing assistance to a wide range of educational programs. Frequent contact with general public, program personnel, agencies and organizations within assigned geographic area(s) and targeted program audiences to explain services and provide and obtain information.

Education Support Specialist I

Applies knowledge of agency program or assigned area. Ability to memorize and communicate information. Ability to provide interpretive demonstrations to visitors. May require some skill in fabricating, repairing and maintaining historic items of the assigned time period. Duties are routine with little variation and may include presenting specialized demonstrations and programs, providing information to various audiences, and explaining and conducting guided tours to visitors May present specialized programs to various audiences. Frequent public/ participant contact for presentation and information exchange.

Education Support Specialist II

Applies knowledge of educational techniques, methodologies and program planning. Applies knowledge of specialized program areas. May require knowledge of state and federal financial aid regulations. Responsibilities include preparation, presentation and maintenance of museum exhibitions; coordination and supervision of museum educational programs; planning, implementing, and evaluating a segment of an educational program; or program activities in support of enrollment services, student recruitment, financial aid, career planning/placement and student life/activities. Contacts include the general public, students, parents, faculty, staff, financial institutions, schools, community organizations, businesses, entertainment agents, and subject professionals to coordinate public education efforts, to exchange information, and to assess interests and aptitudes.

Executive Administrative Assistant

Advances word processing skills. Create reports, coordinate travel, develop correspondence, meeting arrangements

Executive Secretary Responsible for coordinating calendars, scheduling meetings, and acting as a liaison between management and employees.

Executive Secretary Senior Manages the administrative tasks of senior officials within an organization.

File Clerk Filing, may include records, inventory or supplies

Financial Services Specialist I

Performs work requiring analysis of data and application of applicable professional principles and standards. Applies knowledge of accounting functions or principles, general business practices, collection procedures, and/or applicable computer systems. Requires knowledge of state and federal laws, rules, and regulations. Demonstrated ability to research, investigate, analyze, reconcile, and evaluate data. Interacts frequently with internal and external customers using both verbal and written communication skills to discuss financial processes or issues.

Financial Services Specialist II

Performs work of varied and considerable difficulty requiring advanced data collection, analysis, forecasting, and compiling and writing reports. Applies knowledge of accounting principles, auditing standards, budgeting practices, public administration, and/or legal and regulatory compliance. Interacts frequently with internal and external senior officials, professionals, and the public requiring a high level of communication skills to analyze or resolve issues. Develops, interprets, and/or evaluates compliance with policies and procedures.

Financial Services Specialist III

Performs work involving analyzing data and formulating projections and plans. Applies knowledge of principles and techniques of subject matter. Interacts frequently with elected officials and senior executives requiring a high level of communication skills to plan, negotiate, and coordinate financial settlements, investments, cash flow, or similar issues.

General Clerk I Collates, files, forms

General Clerk II Collates, files, create forms, copies, and faxes

General Clerk III Collates, files, create forms, copies, faxes and mails

General Office Clerk

Performs basic administrative tasks with minimal guidance, including data entry, copying and faxing. Serves as first point-of-contact for assigned program. Maintains a variety of records, such as inventories of supplies and materials. Produces documents related to assigned office/program area. May be required to establish and maintain filing systems. Receives and directs phone calls and handles mail and light correspondence.

General Office Worker

Assist with general offices duties to include filling, processing mail (picking up & delivering mail, sorting mail, emptying mail drop boxes) operating cash registers (no cash, mailed payments only), operating remittance processor, data entry and retrieval into departmental mainframe systems and other light office duties as assigned.

Hearing and Legal Services Officer I

Schedules and conducts hearings and investigations. Applies knowledge of guidelines, laws, rules, and regulations related to area of work. Applies knowledge of administrative hearing procedures and Administrative Process Act. Contacts include hearing participants and attorneys to obtain or provide information and advice. May independently prepare cases of fraud and overpayment, recovery fund, and licensee violations and present them in courts of law.

Human Resource Classification / Compensation Analyst

Prepares and maintains job classifications and salary scales. Prepares and presents summary reports of job analysis and compensation analysis information. Gathers data from market-based compensation surveys; uses spreadsheet and data analysis techniques to assess results and market trends.

Human Resource Classification / Compensation Consultant

Assists in the development, writing, editing, and modification of operating policies, guidelines, and procedures, as appropriate.

Human Resource Classification/ Compensation Analyst Senior

Utilizes understanding of the regulatory environment regarding compensation to help management make informed decisions. Assists in preparing Compensation statements and developing ways to automate processes. Conducts analyses of jobs, hourly wages, salaries and incentives in order to evaluate internal equity, external competitiveness, and legal compliance of the company's pay practices.

Human Resource EEO Program Analyst

Administers equal employment opportunity and affirmative action programs to promote diversity in the workplace. Helps develop and communicate company EEO policies and procedures. Participates in discrimination investigations and workforce evaluations.

Human Resource EEO Program Specialist

Conduct the review, investigation, and resolution of discrimination complaints using mediation and investigation techniques in consultation.

Human Resource Employee Relations Analyst

Perform as the administrator of a comprehensive benefits program which includes technical, professional, consultative and administrative services relating to workers' compensation, health benefits, life insurance, disability insurance, retirement etc.

Human Resource Analyst I

Ability to analyze issues and recommend actions. Applies knowledge of human resource principles and practices, including federal and state laws and regulations applicable to work. May require knowledge of functional area and Human Resource Information Systems. Frequent contact with agency managers and employees to provide guidance, information, and to facilitate the resolution of issues. Contacts may also include benefits providers and the general public for the purpose of gathering data and resolving problems.

Human Resource Analyst II

Work is difficult and involves diverse assignments or requires extensive knowledge of a functional area. Supervises, leads or serves as a specialist in a broad range of human resource programs or functional area(s) for local or statewide agencies. Considerable knowledge of the theories, principles and practices of human resource management, including specialty area(s) and federal and state policies applicable to work. Diverse and extensive contact with agency management, employees, government and legislative officials, private entities, and the general public to provide consultation and problem resolution services.

Human Resource Analyst III

Work is of unusual difficulty in providing expert consultation and direction for a complex, statewide human resource program or functional area. Comprehensive knowledge of major human resource functional area which requires independent interpretation of state and federal policy and the consistent application of best practices. Extensive contact with state agencies, high-ranking government and legislative officials, professionals in federal, state, and local governments and private industry to provide consultation and problem resolution services as well as to discuss matters of controversy and litigation.

Human Services Social Worker

Provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work.

Interpreter Bilingual associate to assist applicants with forms and questions

Lead Clerk Supervise clerical staff. Keyboard. Organization

Junior Service Rep 3+ years of customer service experience and ability to Respond to customer requests, inquiries and problems in person and on telephone, assisting with resolutions.

Legal Assistant

Helps develop cases by maintaining contact with people involved in the case; scheduling depositions; preparing and forwarding summonses and subpoenas; drafting complaints; preparing and filing discovery requests; preparing responses to opposing counsel; generating status reports.

Legal Assistant Senior Secures evidence and documentation relating to complex legal issues. Manages production of information and documentation.

Library Assistant/ Specialist I

Applies knowledge of library or archival operations and processes. Demonstrates skill in customer support and training. Applies knowledge of general support activities for general library and/or archival operations; and federal, state and local policies and procedures. May require experience with library/archival technology applications. May require knowledge of foreign languages. May provide frequent public contact to provide information and direction.

Library Assistant/ Specialist II

May require library/archival management experience. Applies knowledge of federal, state & local policies and procedures. May require professional librarian certification. Applies knowledge of support activities for library/archival operations. Applies knowledge of library/archival technology applications, to include networks, technical services, and administrative environment. Contacts include general public, vendors, and/or government officials to provide library/archival information and/or assistance.

Library Assistant/ Specialist III

Progressively responsible library/archival or program management experience. Applies knowledge of specialized subject area, project management, and/or supervision. May require knowledge of consultation theory and practice, and/or program management and evaluation Applies knowledge of federal, state and local policies and procedures. May require professional librarian certification. Experience with library/archival technology applications. Contacts vary from internal to national and international to provide professional information, consultation, and guidance.

Office Manager

Organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety. Responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation.

Office Services Aide Performs various office administrative support duties, including handling mail, answering phones, filing, and word processing.

Office Services Assistant Clerical Procedures, office practices, office equipment, filing systems word processing

Office Services Specialist Clerical duties to include answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.

Office Services Supervisor

Responsible for planning, coordinating and overseeing office services and related office activities. Supervise and coordinate the daily activities and operations of the office or department.

Office Services Supervisor Senior

Supervises the daily operations of the office services team. Delivers office services such as document processing and retention, mail and messenger, office equipment, purchasing, and facilities maintenance that meets the needs of the organization.

Office Specialist I

Posts items to accounts, prepares vouchers. Maintains files, distributes reports, and performs simple data entry into internal agency system. Inventories, receives, and shelves routine supplies. Reviews invoices/packing slips to ensure shipment is correct. Schedules rooms, meetings and/or tours. Produces and/or hand distributes simple documents (e.g. flyers). Performs routine, simple filing and non-critical copying. Collates documents, distributes mail. Refers calls, greets visitors, and gives standard information in response to phone or in-person inquiries. Performs simple data entry into single screen. Files non-critical records, photocopies non-critical items.

Office Specialist II

Prepares a variety of standard forms (e.g., work orders, petty cash) for routing and approval. Compiles and maintains daily and weekly reports. Performs reconciliations. Establishes, revises and maintains documents and files. Performs data entry into corporate system, e.g., routine posting and billing, T&A’s, etc. Reviews completed forms for accuracy and completeness. May perform inquiries in internal and external databases to determine discrepancies. Performs basic calculations. Tracks expenditures. Files critical records. Notifies all participants of meetings and other functions in advance.

Office Specialist III

Administer programs, coordinate or provide services, provide specialized or technical information, provide customer service requiring confidentiality and advanced communication skills, and/or perform diverse and complex data management processes requiring proficiency

Office Support Specialist I Organizes files

Office Support Specialist II Maintain Files, Purchase Orders, Payroll & Attendance

Paralegal (Litigation)

Candidate must be able to conduct legal research using Lexis Nexis review and summarize discovery proceedings to include medical and case records, schedule depositions, draft routine and specialized documents from notes, oral instruction, pleadings. Be familiar with legal terms such as notice of intent, pleadings, motions, orders and briefs and know the difference between each. Must be able to use Microsoft Professional Suite and is computer literate.

Paralegal (Litigation/ Bankruptcy)

Candidate must be able to conduct legal research using Lexis Nexis, review and summarize discovery proceedings to include medical and case records, schedule depositions, draft routine and specialized documents from notes, oral instruction, pleadings. Must have experience in bankruptcy. Be familiar with legal terms such as notice of intent, pleadings, motions, orders and briefs and know the difference between each. Must be able to use Microsoft Professional Suite and is computer literate

Paralegal (Real Estate/ Tax Delinquent)

Candidate must be able to conduct legal research using Lexis Nexis and must be able to use Microsoft Professional Suite and is computer literate. Candidate must have a real estate background to include ability to do title searches, property investigations, and discovery. Be familiar with legal documents, motions, court dockets, and other related legal terms. Draft routine and specialized documents, meet with clients, and organize materials for hearings, etc. Must be organized and able to work independently.

Payroll Assistant Input time, assist with payroll calculations. Code various leave categories

Personal Assistant Responsible for various duties to include with time and daily management, scheduling of meetings, correspondence, and note-taking.

Personal Assistant Senior Main duties include scheduling meetings, making travel arrangements and organizing daily calendars.

Photocopy Supervisor

Provides leadership and first-line supervision of all phases of operations of the Copy Center including: staffing and training of employees, scheduling and assigning copy production work, communicating with customers regarding their copy production needs, implementing appropriate quality control standards, and coordinating Copy Center operations.

Photocopy Technician

Install, maintain and repair copy equipment, including photocopiers, digital multifunctional copiers, fax machines, scanners and printers. Their duties may include clearing paper jams, changing toner cartridges and replacing or refurbishing worn parts.

Photo-Typesetting Specialist

Monitors controls electronic computer system used in phototypesetting. Sets control switches on optical character reader, computer, or phototypesetter. Inserts command codes to integrate operate equipment according to data requirements specified in mark-up instructions. Selects and loads input output units with materials for operating equipment. Moves switches to clear system start operation of equipment. Observes equipment control panels on consoles for error lights, messages, and machine stoppage or faulty output.

Photo-Typesetting Supervisor

Supervises and coordinates activities of workers engaged in machine typesetting: Reads production schedule and plans work assignments according to setup and work load of individual machines.

Policy and Planning Specialist I

Assignments include data collection, specialized research, agency organizational studies, strategic planning, and statistical analyses. Frequent contact with agency employees and managers to gather data or discuss findings. Applies knowledge of research methodology; statistical and analytical techniques; and strategic planning, theory, and process. Ability to analyze and compile data and to write reports and recommends actions.

Policy and Planning Specialist II

Applies knowledge of research, analysis, planning, evaluation, and measurement techniques; and specialized knowledge of agency program areas, and related agency, state and federal policies. May represent agency at legislative committee meetings, sub-committee meetings, board meetings, hearings and other public meetings. Provides technical and/or administrative advice/guidance regarding the modification of policies, contracts and other program or procedural areas. Frequent contacts with agency management, public officials, and special interest groups to discuss, interpret, and review research, studies, findings, and recommendations.

Policy and Planning Specialist III

Responsible for a broad range of complex analytical assignments, involving multiple organizations, programs, policies, and managers. Applies knowledge of subject area, policies, government administration, and state legislative processes. Contacts include executive level decision-makers such as agency heads and Governor’s staff to discuss recommended program, resource allocation, or policy changes.

Policy and Planning Specialist IV

Projects often address controversial, unprecedented, and sensitive issues. Applies knowledge of a variety of subject areas, policies, government administration, and state legislative processes. Contacts include executive level decision-makers such as agency heads, legislators, and Governor’s staff to consult on new or proposed legislation and /or to discuss recommended actions.

Postal Aide Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes

Postal Aide Senior

Responsible for handling duties in a post office, including receiving and sorting mail, selling postage, weighing packages, stamping envelopes, assisting customers, selling money orders, taking passport photos, and ensure mail has correct zip codes and addresses.

Postal Assistant

Verifies ZIP zone sorting according to postal regulations. Sorts and bags bulk mail, tags and marks mail bags, and completes the postal forms required. Disseminates information regarding postal regulations, policies, and procedures. Sorts incoming mail by route and prepares for delivery.

Procurement Officer I

Tasks may include processing procurements via Commonwealth of Virginia approved procurement methods. Knowledge of procurement and contract law, including the Virginia Public Procurement Act, statewide and internal procurement policies and practices, and small purchase procedures. Knowledge of procurement principles and practices including methods of procurement, supplier diversity requirements, specification development, mitigation of contractual and financial risks, understanding and application of contract management, and administration principles. Knowledge of Small Purchase Programs. Knowledge of FOIA principles related to procurement activities. Ability to apply specialized concepts, practices, procedures, and policies to meet customer needs and meet compliance requirements. Frequent internal agency contact and frequent contacts with vendors and consumers. Requires basic knowledge and use of statewide central electronic procurement system, financial systems, and warehouse management systems. May require knowledge and use of agency specific resource planning systems. May require technical knowledge of a specific discipline.

Procurement Officer II

Knowledge of procurement law, including the Virginia Public Procurement Act, internal procurement policies and procedures, and procurement principles and practices including approved methods of procurement, supplier diversity requirements, specification package development, contract management and administration principles and small purchase programs. Knowledge of FOIA principles related to procurement activities. May also require considerable knowledge of contract law. Performs work of considerable difficulty in the solicitation and execution of complex procurement contracts and review of procurement and material procedures and activities. Applies knowledge in developing contracts for the provision of goods and services. Frequent contact with agency management, vendors, other state agencies, and procurement customers. Complete knowledge and application of best practice contract management and administration principles. May supervise other employees and perform various managerial and leadership activities. Collaborates effectively with team members and customers to ensure successful procurement activities. Requires significant knowledge and use of statewide central electronic procurement system, financial systems, and warehouse management systems. May require knowledge and use of agency specific resource planning systems.

Procurement Officer III

Serves as an expert in the review and analysis of specialized procurement issues. May perform compliance reviews of the procurement activities of agencies and institutions, including highly complex and diverse privatized services, information technology, and telecommunication products. May establish highly complex procurements and negotiated contracts for goods and services for use throughout the Commonwealth by all public bodies. Requires substantial knowledge and use of statewide central electronic procurement system, financial systems, and warehouse management systems. May require knowledge and use of agency specific resource planning systems. Applies knowledge of technology including automated procurement systems, e-commerce, e-procurement, and material management-related operations. Applies knowledge of the specialized subject area and related procurement laws and regulations. Frequent contact with agency management to provide technical consulting services, training, guidance and recommendations for improving procurement-related operations. Expert knowledge of procurement law, including the Virginia Public Procurement Act, and procurement principles and practices including approved methods of procurement, supplier diversity requirements, specification package development, contract management and administration principles and small purchase programs. Complete knowledge and application of best practice contract management and administration principles. May develop internal procurement policies and procedures. Significant knowledge of FOIA principles related to procurement activities. May supervise other employees and perform various managerial and leadership activities.

Program Administration Specialist I

Applies knowledge of specific program(s) operations and technical aspects to make judgments of quality of services provided. Applies knowledge of service programs including practices, methods, procedures, regulations, human rights, instruments, and equipment. Responsibilities include: program planning and development; conducting studies and research; technical training and programmatic assistance; needs assessment and case management; habilitation and rehabilitation service development and implementation; housing, vocational and transportation related services; eligibility determination, program evaluation, client rights and/or grievance resolution; policy development and analysis; inspection and certification; and, coordination of resources. Certification and/or license may be required.

Program Administration Specialist II

Applies knowledge of program area(s) and related administrative processes. Frequent and varied contacts inside and outside of the organization are typically necessary in order to adapt resolutions for program success, e.g., developing policies and procedures, coordinating service delivery, promoting program(s) goals and objectives in addition to providing technical advice. Responsibilities include: supporting long-range program planning and development; monitoring program performance and service delivery; interpreting, developing, analyzing, and recommending policies and procedures; managing grants; providing consultative services; conducting studies and research; monitoring and analyzing legislation; coordinating resources; and supervising program and administrative staff. Ensures quality control of programs.

Program Administration Specialist III

Responsibilities are varied and require comprehensive knowledge in program area(s). Responsibilities include grant management, program planning and development, policy development and analysis, conducting studies and research, technical programmatic assistance, training, inspection and certification, monitoring and impact analysis of legislation, and coordination of resources. Frequent and varied contacts are typically necessary for program success. Serves as technical expert and authority in specialty area(s).

Public Relations and Marketing Specialist I

Frequently provides basic visitor assistance and customer relations activities. Performs duties ranging from providing public information to visitors, operating cash register/computer to giving tours of public facilities.

Public Relations and Marketing Specialist II

Applies knowledge of customer relations, public relations, and/or supervisory principles. Frequently provides visitor assistance and/or intra-agency and external information exchange. May require the ability to translate and use sign language. Ability to independently research and write for publications, copy and other materials (traditional or electronic).

Public Relations and Marketing Specialist III

Specialized expertise in defined areas such as fund raising, market analysis, public/media relations and publications. Applies knowledge of public relations and/or marketing principles, and research techniques. Ability to plan and organize work, and analyze and interpret complex information for various audiences. Ability to research, write, and edit for publications or other documents, such as speeches or presentations. Promotes commodities, services, or programs through contacts with business and media representatives; local, state and federal officials; special interest groups and/or donors.

Public Relations and Marketing Specialist III (Interpreter)

Responsibilities range from interpreting non-education situations to interpreting routine medical, social services, employment and non-technical situations to interpreting twelve-step programs, mental health and medical situations, educational settings, legislative matters, public hearings and social services situations. Applies knowledge of translation and communication with those clients that have difficulty hearing.

Public Relations and Marketing Specialist IV

Applies knowledge of public relations, marketing and sales, event planning, promotions and publications, coordination and evaluation of public relation programs or marketing and sales programs and/or fund raising strategies. Promotes commodities, products, services, events or programs through contacts with a wide range of business and media representatives; local, state and federal officials; special interest groups and/or donors.

Public Relations and Marketing Specialist IV (Interpreter)

Interprets issues ranging from legal issues to counseling and therapy sessions related to mental health issues, employee issues, employee/employer disputes, and life threatening situations. May have statewide or agency-wide responsibilities over interpreters programs and/or staff. Interprets at the highest levels in the most complicated situations.

Public Relations and Marketing Specialist V

Applies knowledge of public relations and marketing; and sales strategies and trends, production practices, consumer preferences, product promotion activities; and economic development and public/media relation’s principles and practices. Applies knowledge of Virginia commodities, products and services. Applies knowledge of writing, editing, and research and marketing techniques. Extensive contacts with local, state, national and international media, buyers, merchandisers, industry organizations, producers, and processors; corporate executives; government officials; and/or internal agency staff to promote and develop markets for Virginia and/or Virginia products, commodities and services.

Public Relations Coordinator

Responsible for developing and maintaining the public image by issuing press releases, promoting press releases, maintaining a social media presence and arranging public appearances.

Public Relations Specialist

Developing PR strategies and campaigns. Preparing press releases, keynote speeches and promotional material. Building positive relationships with stakeholders, media and the public.

Public Relations Specialist Assistant

Provides general support to public relations departments by completing tasks such as filing, copying and answering the phone. Assembles press kits, send out customer surveys, assist in creating marketing campaigns, oversee social media content and conduct media research

Receptionist Answer phones, receive customers

Receptionist Senior Receive visitors, multiline telephone, clerical

Secretary Schedules meetings, monitors calendar, distribute mail, field telephone calls, take messages, and other administrative duties.

Secretary Senior

Performs key administrative duties to include ensuring communications are delivered to the required parties in an accurate and timely fashion, dictating notes from senior management, type up letter, create report, distribute information, etc.

Senior Legal Secretary

Candidate provides administrative support to attorneys. Performs routine and specialized administrative functions such as legal correspondence, reports, and court dockets. Prepares sorts and prioritizes mail, events, and messages. Establishes and maintains specialized files according to prescribed methods. Assist with other clerical

assignments of other staff members. Must be experienced in using Microsoft Professional Suite to include Word and Excel.

Tax Administrator

Working knowledge of supervisory principles and practices. Knowledge of business English and math. Ability to communicate effectively, orally and in writing. Working skill in operating office equipment including automated equipment, as required to accomplish work. Skill in using word-processing and spreadsheet software such as, Microsoft Word and Microsoft Excel. Demonstrated ability to process data into reports and check materials for accuracy, establish priorities, schedule work, file, type and enter data.

Tax Processor

Ability to read and write English. Skill in basic math. Ability to make decisions and distinctions for sorting and screening documents. Ability to work quickly and accurately in a fast-paced, high-production environment. Ability to learn and follow detailed instructions and apply that knowledge quickly.

Telephone Representative

Assists with answering calls from taxpayers on various questions from personal property and real estate. Access various Finance Department systems to give accurate and timely information and maintain pleasant tone and give good customer service. Complete SME (Subject Matter Expert) referral sheets to be worked by full-time Finance staff.

Teller

Customer Service Representative II – Cashier Role-Under immediate supervision; performs work of routine difficulty in the receipt and application of payments for a variety of City services such as gas, water, property taxes, decals, and licenses. Follows office procedure in accepting and processing payments. Has direct contact with customers either on phone or in person. Essential tasks include:

Translator

Interprets written or spoken material into one or more other languages, ensures meaning and context are maintained, creates glossaries or term dictionaries, and possesses knowledge of multiple languages

Transportation Contract Administrator

Verifies monthly contractors’ estimates for payment; ensures accuracy and compliance with contract provisions; computes retainage; and authorizes and forwards payment. Monitors contractor and subcontractor monthly progress schedules.

Transportation Contract Administrator Senior

Performs work of considerable difficulty requiring independent judgment to administer the highway construction and maintenance contract control and compliance program for a highway district. Typical duties include following contract proposals from bidding stages through final payment of contract; receiving and distributing plans; preparing and distributing the Notice to Proceed to contractors; conducting reconstruction conferences; and monitoring contractor actions such as requests to sublet, work orders, and claims.

Word Processor Mail merge letters, names in Excel

Technology

Computer Operations Tech I

The Computer Operations Tech I role is for positions that involve work ranging from performing the most basic entry-level skills to working independently as a technician on smaller projects or segments of larger projects. Requires education or equivalent training and experience in the field.

Computer Operations Tech II

The Computer Operations Tech II role includes a dual track for positions that perform Senior Technician responsibilities. The first track is for positions that serve as a Consultant and provide technical leadership and advice to address problems encountered, data analysis, and technical issues. The second track is for positions that have Lead responsibilities to include instructing, directing and monitoring the work of project staff. Requires education and substantial to significant breadth and depth of experience in the field.

Electronics Technician I

The Electronic Technician I role provides career tracks for electronic technicians performing electronic installation, service, and repair duties ranging from entry-level to journey-level. Responsibilities include installing, repairing, servicing, adjusting, calibrating, fine-tuning, and testing devices, circuitry and components on electronic and electronic communications equipment (e.g. cameras, monitors, video recorders, computers, traffic control devices and fire systems, transmitting, etc.) operating primarily on the basis of electric or electronic principles.

Electronics Technician II

The Electronic Technician II role provides career tracks for electronic technicians who perform duties ranging from advanced level and highly skilled to supervisory level. Highly Skilled Technician Responsible for functioning with a high-degree of independence in the repair, installation, and service of a wide variety (e.g. receivers, broadcasting, transmitters, radar sets, traffic control devices and satellite dishes) of electronic and electromechanical components and circuitry.

Electronics Technician III

The Electronic Technician III role provides career tracks for engineering technicians who perform duties at the expert level developing creative solutions. Responsibilities include the design of television, radio, and broadcasting systems (e.g. production rooms, studios, transmitter and translator plants, satellite earth stations, and relay stations) and/or provide technical leadership and oversight for the repair, installation and service in support of statewide network or facility operations.

Information Technology Specialist I

The Information Technology Specialist I role is for entry level positions applying basic skills, knowledge, and understanding. This role requires relevant knowledge and/or equivalent relevant experience in the field. The role may also require relevant and necessary certifications. Jobs in this role may include, but are not limited to, journey programmer/developer or project coordinator.

Information Technology Specialist II

The Information Technology Specialist II role is for mid-level specialists applying moderate level skills and competencies. The role requires knowledge and some relevant experience in the field. The role may also require relevant and necessary certifications. This role may also have supervisory responsibilities. Jobs in this role may include, but are not limited to, programmer/developer or business analyst.

Information Technology Specialist III

The Information Technology Specialist III role is for advanced level positions applying a significant proficiency in depth of knowledge and experience. The role requires extensive knowledge and relevant experience in the function. The role may also require relevant and necessary certifications. This role may also have supervisory responsibilities. Jobs in this role may include, but are not limited to, project manager, senior systems analyst, senior programmer/developer, or architect.

Information Technology Specialist IV

The Information Technology Specialist IV role consists of positions that range from the highest level technical expert in specialized areas to supervisory level positions. Supervisory positions coordinate all activities of a unit with multiple projects to meet project deadlines and budgets. These positions require extensive knowledge and experience in the functional area. The role requires comprehensive knowledge and extensive specialized expertise in the function. The role may also require relevant and necessary certifications. Jobs in this role may include, but are not limited to, enterprise architect, senior project manager, and solutions architect.