CONFIDENTIAL

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September 21-22, 2000

ICOLC

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Agenda•Background

•Service•Summary

•Collection development and management

•Features•Search, research, and citation tools

•Questia Demo Sneak Preview

•Business Model•For publishers

•For subscribers

•Professional relationships

•Benefits, Close and Discussion

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Questia History

• Initial idea – Harvard Law Review, 1997

•Today – $135 million in funding– More than 240 people– Experienced, proven management team– Offices in Houston, New York, and Los Angeles

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• Questia is building the first-of-it's-kind online research service complete with a library of 50,000 scholarly books and journals, along with a suite of writing tools that makes writing papers faster and easier.

• Questia is providing a subscription service that will revolutionize how academic research is done by enabling students worldwide to simultaneously search, access and interact with hundreds of thousands of important books and journals anywhere, anytime.

Corporate Vision

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• Covers initial search through paper writing

• Unlimited simultaneous access

• Launch date January 2001

The indispensable online research service to create high-quality research papers faster and

easier.

Topic Exploration

Writing

Organization

Research

Questia Overview

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Summary of Service

• Collection of academic books and journal articles– Liberal Arts

– Full text

– Non-fiction and literature

– Public domain and copyrighted

– In- and out-of-print

– All time periods

– Reference tools – dictionary, thesaurus, encyclopedia

– 50,000 titles at launch, expanding to 250,000 by 2003

• Research and writing tools that leverage established student research and writing methods

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Liberal Arts Collection

• Literature and Language

• History, Political Science,

Government, and Law

• Psychology and Sociology

• Communication, Media, and

Theater

• Area, Ethnic, and Gender

Studies

• Philosophy & Religious Studies

• Economics

• Education

• Anthropology, Archaeology,

and Classical Studies

• Geography and Ecology

• Art and Architecture

• Music and Dance

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Collection Management Team

Team Experience:

•Carol Hughes – 25 years professional experience •University of Michigan•University of Iowa

•Nancy Buchanan – 12 years professional experience•Texas A&M University•University of Houston

•Suzan McGinnis – 10 years professional experience •Texas Tech University•Augustana College

•Jeff Sowder – 15 years professional experience •Columbia University•University of Central Florida

•Nancy Bounds – 20 years professional experience•Sam Houston State University

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Collection Development Policy

• Overall goal: To develop a collection that provides substantial coverage of high quality information for most post-secondary core curriculum course assignments

• Considerations for shaping the collection include:– Notable books– Widely-cited titles– Widely-held titles– Recommendations from faculty and librarians– Titles from reputable commercial and academic presses– Co-citation analysis

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Collection Development Process

Analysis of

Academic

Library

Collections

Librarian and

Professor

Recommendations

Analysis of

Undergraduate

Courses

Questia Collection

Questia

Collection

Development

Librarians

Collection

Development

Tools

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Collection Development ProcessAnalysis of

Academic

Library

Collections

Librarian and

Professor

Recommendations

Analysis of

Undergraduate

Courses

Questia Collection

Questia

Collection

Development

Librarians

Collection

Development

Tools

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Collection Development Process

Analysis of

Academic

Library

Collections

Librarian and

Professor

Recommendations

Analysis of

Undergraduate

Courses

Questia Collection

Questia

Collection

Development

Librarians

Collection

Development

Tools

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Collection Development

Tools

Collection Development Process

Analysis of

Academic

Library

Collections

Analysis of

Undergraduate

Courses

Questia Collection

Questia

Collection

Development

Librarians

Librarian and

Professor

Recommendations

SM

Collection Development Process

Analysis of

Academic

Library

Collections

Collection

Development

Tools

Analysis of

Undergraduate

Courses

Questia Collection

Questia

Collection

Development

Librarians

Librarian and

Professor

Recommendations

SM

Collection Development Process

Analysis of

Academic

Library

Collections

Librarian and

Professor

Recommendations

Analysis of

Undergraduate

Courses

Questia Collection

Questia

Collection

Development

Librarians

Collection

Development

Tools

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Collection Management Process

SelectTitles

IdentifyCopyright

Secure DigitalCopyright

Acquire Copyof Text

DigitizeText

XML Tag Text

Integrate TextInto Service

Starting with the selection of titles, each step in the process requires advanced logistical planning and

experience

Starting with the selection of titles, each step in the process requires advanced logistical planning and

experience

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Digitization Process

•eXtensible Markup Language (XML)• Leading technology• Adaptable and robust• Allows for in depth, quality searches

•Quality control• Original pagination• Multiple quality checks by numerous departments

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Maintaining the Collection

•Regular collection and metadata evaluation

•Several methods will be used:– Search effectiveness and efficiency reports– Professor and librarian collection reviews– Automated collection analysis

• Benchmarking against database holdings of selected libraries

• CRM / usage and user metrics• Input of Library Advisory Board

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Questia Tools

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Search Tools• Search process is student-friendly

• Can search by:– Word or phrase – XML tags– Media type – Publication date– Library of Congress subject headings/classifications– ISBN/ISSN– Advanced techniques

• Boolean, truncation, adjacency

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Research Tools

• Cross-reference links

• Markup tools

• Organization folders

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Citation Tools

•Copy and paste from any text page to word processing program or Questia notepad

•Citation tools– Correct reference in appropriate citation style– References linked to cited page

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Business Model

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Basic Elements

•Targeted to individual students–Personal space–Customized

•Subscription-based service

• Innovative copyright payment model

•Partnerships

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Subscription Pricing Principles

•Unlimited Access

•Various Subscriptions and Prices– Range of time blocks– Similar to ISP or cell phone

•Search is Free– Powerful tool– Supplement library research

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Royalty Structure

•Royalties on a per page view basis

•Total royalty pool based on total subscription revenues

•Royalties per title based on ratio of its page views over the total page views of service

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Publisher Value Propositions

• Incremental revenue stream–Royalties generated per page view –New revenues for out-of-print titles–Awareness promotes purchases of print versions

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Publisher Rights Secured

• University Presses–Oxford–University of Chicago Press–Columbia University Press–Duke University Press

• Journals–Social Forces (UNC)–American Economic Review (AEA)–Perspectives on Political Science–Journal of Social Psychology (Heldref)

–Explicator (Heldref)

• Commercial Presses–Pearson Education UK–Academic Press–Lawrence Erlbaum

Associates–Aldire de Gruyter

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Intellectual Property Protection

•Online issues

•Thorough copyright research– By individual title– Research done internally

•Protection of texts on the service– Cannot download to hard drive or e-mail– Print only one page at a time

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Partnerships

•Librarians

•Professors

•Publishers

•Distribution Partners• WebCT

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Questia Benefits

Students

• 24/7 access

• Tools to facilitate research papers

• Unlimited access

• Customizable

folders/ personalized

space

Librarians

• Academic full-text

collection

• Free access to search

• Enhances library collection

• Unlimited simultaneous users

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Close

•Questions and Answers

•Follow-up questions?

1. www.questia.com

2. Librarian Team Contacts Carol Ann Hughes, Ph.D.

Suzan McGinnis

Jeff Sowder

Nancy L. Buchanan