Communicating in a Diverse World

Doing business in the world

Challenges of Intercultural Communication

What is culture?

Overcoming your Mindset

Contextual Differences

Legal & Ethical Differences

Social Differences

Nonverbal Differences

Age Difference

Gender Differences

Religious Differences

Ability Differences

Adapting to Other Business Cultures

Adapting to U.S. Business Culture

Improving Intercultural Communication Skills

Writing Clearly

Speaking & Listening Carefully

Interpreters, Translators & Software

Sources • Excellence in Business Communication, 9th Edition. Thill/Bovée • Business Communication Essentials, 5th Edition. Bovée/Thill