communicating in diverse enviroment
TRANSCRIPT
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COMMUNICATING IN DIVERSE ENVIROMENT
Prepped By :-
MONIL PARMAR
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Different Environments & Culture
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ENVIRONMENTThe environment refers to the immediate physical and social setting in which people live or in which something happens or develops. It includes the culture and the people and institutions with whom they interact.
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Culture is understood as that complex whole which includes knowledge, belief, art, morals, laws, custom and other capabilities and habits acquired by an individual as a member of the society.
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The inter-national manager needs to be aware of three levels of culture that influence overseas operation. It
includes:
Nation
al
Culture
Business Culture Organizationa
l Culture
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NATIONAL CULTURE National culture is the
dominant culture within the political boundaries of a country.
Formal education is usually taught and business is generally conducted in the language of the dominant culture.
It not only affects language but also business transactions and nature of law that govern the business.
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BUSINESS CULTURE
It represents norms, values and beliefs that pertain to all aspects of doing business in a particular environment.
It tells correct and acceptable way to conduct business in a society.
It also provides guides for everyday business interactions
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ORGANIZATIONAL ENVIRONMENT
1. It refers to philosophies, ideologies,
value, assumptions,
beliefs, expectations and attitude that knit an organization together and are shared by its employees
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Culture
Supernatural Beliefs
Education
ReligionAttitudes
Language
Customs &
Manners
Elements of
Culture
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Cultural Diversity activities at workplace
Table Tents Activities
Walk Together,
Walk Apart
Cultural Appreciation
Day
Attend Diversity Events
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FOUR STEPS TO CULTURAL DIVERSITY SUCCESS
Leadership Driven
Staff Oriented
Client Oriented
Information
Driven
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