collaboration maureen leif, j.d. child support coordinator, colorado judicial branch, usa...
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CollaborationMaureen Leif, J.D.Child Support Coordinator, Colorado Judicial Branch, USA
"Coming together is a beginning, keeping together is progress, and working together is success.“
Henry Ford
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Collaboration•What is it?
▫More than two people working together to create something or reach a goal
•Critical to achieving the best possible outcome
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Barriers to Collaboration
•Absence of Effective Communication Strategies
•Incorrect Assumptions•Lack of Shared Vision•Limited Flexibility•Cultural Differences•Wrong or Missing Stakeholders•Weak Relationships
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Principles of Collaboratio
n
Shared Vision
Transparency
Persistence
Clear Communication
Listening
Stakeholder Involvement
Understanding Roles
Relationships
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Successful Collaborations• Stakeholders have an interest in both processes and results
• Multiple layers of decision-making
• Flexibility
• Identification of clear roles and responsibilities
• Adaptability
• Open & frequent communication
• Established formal and informal communication links
• Concrete attainable goals and objectives
• Shared vision
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Liaison Position •Having staff dedicated to Collaboration
changes the overall atmosphere▫Collaboration becomes an expected
outcome▫Time and resources are available for this
purpose▫Shows commitment at the organization
level
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Key Responsibilities of this Liaison
•Providing objective view•Facilitating communication•Conducting appropriate research •Sharing data to help resolve questions•Mediation when needed
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Judicial Child Support Huddle
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Strategies •Conventional structures used to organize
how people routinely work together stifle inclusion and engagement. Try using alternative meeting structures, find ideas at: www.liberatingstructures.com
•Team Diversity- Staff projects with unlikely candidates
•Identify and include dissenters with alternative perspectives
•Designate a “connector”
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Strategies
•Strategy before technology•Implement user-friendly Collaborative
platform•Create opportunities for relationship
building as part of business strategy •De-brief after every project on lessons
learned and evident mistakes •Utilize Outreach Plan (showcase
collaboration)