cm window haryana · 6/17/2016 · cm window haryana 2016.06.17. c.m. grievances cell 17 june 2016...

ONLINE GRIEVANCESREDRESSAL SYSTEM

CM WINDOW

HARYANA

2016.06.17

C.M. Grievances Cell 17 June 2016 2


RECEIPT-WISE

Departments Total Receipt Overdue Disposed Clarification

Director General of Police 34732 1793 30053 1072

Panchayats 14117 2345 10381 1216

Power Department 7649 626 6372 268

Revenue 7205 587 6067 327

School Education 7132 789 5803 456

Urban local Bodies 6645 1300 4674 575

T&CP HUDA UE 4773 1237 3026 510

Social Justice 4099 150 3558 197

PHE 3467 119 3044 72

Food and Supply 3264 317 2696 119

Health 2977 596 2170 351

Irrigation 2644 298 2106 205

Transport 2114 96 1893 57


OVERDUE (RECEIPT WISE)

Departments Total ReceiptOverdue as on

14.6.2016Overdue as on

15.5.2016Over 3

Months

% Wise Over 3

Months

Panchayats 14117 2345 2326 1364 10

Police 34732 1793 2144 817 2

Urban local Bodies 6645 1300 1377 775 12

T&CP HUDA UE 4773 1237 1386 796 17

School Education 7132 789 1148 514 7

Power Department 7649 626 560 235 3

Health 2977 596 654 405 14

Revenue 7205 587 690 278 4

Higher Education 1411 372 519 292 21

Food and Supply 3264 317 388 165 5

Excise and Taxation 851 310 266 180 21

Irrigation 2644 298 285 145 5

Home 793 289 268 229 29


OVERDUE (RECEIPT WISE)

Departments Total ReceiptOverdue as on

14.6.2016% on 14.6.2016 % on 15.5.2016

Home 793 289 36 35

Excise and Taxation 851 310 36 34

Higher Education 1411 372 26 39

T& CP HUDA UE 4773 1237 26 32

Health 2977 596 20 23

Urban local Bodies 6645 1300 20 22

Panchayats 14117 2345 17 18

Irrigation 2644 298 11 12


Food and Supply 3264 317 10 13

Power Department 7649 626 8 8

Revenue 7205 587 8 10

Police 34732 1793 5 7


RECEIPT WISE CLARIFICATION

Departments Total ReceiptSought

Clarification as on 14.6.2016

Sought Clarification as on

15.5.2016

Sought Clarification as on

1.4.2016

Panchayats 14117 1216 1333 1640

Police 34732 1072 1234 1404

ULB 6645 575 633 590

T&CP UE HUDA 4773 510 631 692


Health 2977 351 414 440

Revenue 7205 327 353 418

Power 7649 268 279 323

Higher Education 1411 248 255 227

Irrigation 2644 205 212 246

Social Justice 4099 197 176 216

Cooperation 1387 143 140 179

Home 793 129 129 140

Food and Supply 3264 119 115 141

PWD B and R 1434 105 97 110

Agriculture 1515 80 137 165


Pending for Marking by Subordinate

Departments Total ReceiptMarking pending

Multimark Pending

Excise and Taxation 851 25 1

Development and Panchayats 14117 13 5

Mines and Geology 176 13 0

Health 2977 10 1

Home 793 10 2

Cooperation 1387 9 1

Women and Child Welfare 838 7 1

Animal Husbandry and Dairying 415 4 1

Medical Education 406 4 0

Revenue 7205 4 5

Transport 2114 4 1

Forests and Wild life 488 3 0

Finance and Planning 241 2 0

Industrial Training 459 2 0

Irrigation 2644 2 4

PWD B and R 1434 2 5

Urban local Bodies 6645 2 7

Director General of Police 34732 2 4


REGISTERED IN 2014Departments Pending till date Pending Last Meeting

Development and Panchayats 19 23

School Education 11 16

Town and Country planning HUDA and Urban estate 11 23

Urban local Bodies 9 9

Excise and Taxation 6 6

Home 7 7

Health 5 5

Higher Education 3 3

Revenue & DIsaster Management 3 5

Animal Husbandry and Dairying 3 3

Irrigation 2 2

Power Department 1 1

Industries And Commerce 1 1

Cooperation 1 1

Director General of Police 1 2

Agriculture 1 2

Women and Child Welfare 1 1


REGISTERED IN 2015Departments Pending till date Last Meeting

Panchayats 1137 1164

T&CP and HUDA and UE 520 539

Director General of Police 400 429

Urban local Bodies 473 509

School Education 443 453

Health 220 226

Revenue & DIsaster Management 195 220

Home 106 106

Excise and Taxation 143 167

Power Department 95 100

Higher Education and languages 110 171

Food and Supply 90 95

Irrigation 40 40

PWD B and R and Architecture 59 59

Agriculture 71 112

Social Justice and Empowerments 31 31

Public Health Engineering 31 31

Medical Education & Research 22 30


COMPLAINTS DISCUSSED IN MEETING HELD ON 11.12.2015

Sr. No. Complaint No. Department Remarks

1 2014/03771Development &

PanchayatComplaint of Sarpanch no inquiry till date.

2 2015/103667 School Education Interim Reply (Regarding TA/DA)

3 2015/02397 Health This case is pending since 05.01.2015

4 2014/04022 Irrigation Overdue without any reason

5 2015/87363 Animal HusbandryInterim Reply (Regarding Cheating and Fraud)

6 2015/100830Women & Child Development

Interim Reply (Regarding Cheating and Fraud)




1 2015/60814 Panchayat The sarpanch was held guilty in previous inquiry conducted in year 2014 and dept. didn’t take any action against the delinquent sarpanch on that inquiry.

2 2015/52682 Panchayat The complaint embezzlement but till date no proper course has been taken. Several reminders have been sent to AD and DC (Narnaul)concerned.

3 2015/18178 Panchayat Delinquent found guilty yet no action (Sarpanch)

4 2015/103667 School Education Interim Reply (Regarding TA/DA)

5 2015/35244 Power Interim Reply (Inquiry Officer appointed. Final ATR awaited)

6 2015/40161 Irrigation Pending

7 2015/59842 Environment -do-

8 2014/01620 Animal Husbandry Interim Reply (Regarding approval for selection grade. Final ATR awaited)




1 2015/92185 Panchayat Pending since august 2015 complaint of corruption.

2 2015/20425 S.E. Vague Reply pending since feb 2015. It seems that department isrunning from its responsibility. Report itself suggest that the matteris pending since year 2013.

3 2015/04241 S.E. Non payment of PF and same was dispose of that same cant berecovered as the principal of that school has passed away and nowthe school is closed.

4 2015/11133 Revenue Disposal on interim reply. SDM concerned sought extension of timein the month of October though the grievance was forwarded in theJanuary.

5 2015/08973 ULB Complaint was against ex chairman MC. This complaint was their inthe august 2015 meeting after that inquiry officer was appointedbut no substantial progress till date.

6 2015/106804 ULB No one from the department undertook to redress it.

7 2015/58869 Health ACP of year 2004-05. No proper reply have been submitted by thedepartment.

8 2015/16800 Irrigation CMO still awaits the final ATR even after several clarifications

9 2015/40373 Coorporation Cooperation's Vague reply. Pending since April

10 2015/58829 E&T Till date no reply received pending since august 2015 pendingsome branch called excise and taxation.




1 2015/23087 Panchayat A sewerage pipe was laid in some village which was notconnected to the main sewerage hole of the village instead itend up in a pond adjoining the complainant’s residence. TheBDPO concerned sent a report that grievance of thecomplainant will get redressed in month’s time. The grievance isstill pending despite the fact that Hon’ble health ministerHaryana gave orders to the officer concerned in the grievancecommittee meeting.

2 2015/86207 Panchayat Sarpanch of village was held guilty of embezzlement in Jan2014.

3 2015/17312 Panchayat This complaint is pending since march 2015. A boundary wall ofschool was constructed without the foundation. Clear case ofembezzlement. Official concerned in its report ordered freshand proper construction of wall. No action taken against thethen delinquent sarpanch and the officers of educationdepartment.


4 2015/82623 Panchayat Complaint of hygiene and garbage in a village which wasforwarded to the official concerned in july 2015. Surprisinglythis report is not even signed by the official concerned ratherscanned signature has been pasted on the report.

5 2015/04128 ULB Complaint against some secretary MC. Pending since jan 2015without any reason.

6 2015/113597 S.E. Complaint against some clerk at directorate. The matter wasdown marked after 2 months. No reply till date.

7 2015/22687 Health An employee sought financial help for cancer treatment.Pending since Feb 2015.

8 2015/55632 Health Matter pending with the director since 19.05.2015

9 2014/03527 E&T Complaint of corruption same is pending since 2014. And this undertook by the concerned in nov 2015.

10 2014/02333 E&T No action taken till date (Reimbursement of Medical Bill)

11 2014/02255 E&T Interim reply.

12 2015/109399 M.E. Regarding fraud (ATR Awaited)

13 2015/14327 Mining & geology

Unsigned report.





Sr. No. Complaint No. Department

1 2015/65253 Development & Panchayat



4 2015/50344 School Education


62015/02222 School Education



92015/36837 Revenue

102015/87636 Revenue

112015/22687 Health

122015/92837 Health

132015/25709 Health

142015/55632 Health



Sr. No. Complaint No. Department

16 2016/001816 Health

17 2016/12534 Health

18 2015/02253 Higher Education

19 2015/115487 Power Department

20 2015/107029 Coopration

21 2015/121736 Food & Supply

22 2015/111552 Food & Supply

23 2015/69109 Labour Department

24 2015/46177 Public Health

25 2015/117558 Social Justice

26 2015/16070 Finance Department



29 2015/103188 Town & Country and HUDA

CLASSIFICATION OF DEFECTS IN ATR’S RECEIVED

• Disposal on Interim reply. • Incomplete and vague replies.• Disposed off citing non availability of record or persons

or officers or complainant or the delinquent.• Non joining of the complainant• No action even then disposed off.• Wrong attachments / incorrect details or attachments /

Absence of attachments mentioned to or referred to in the reply.

• Delinquent found guilty yet no action.• Overdue without any reason.• Enquiry marked to the same official against whom the

complaint was made.

17C.M. Grievances Cell 17 June 2016


Thanks LetterULBProfessional feeswas pendingsince 2014 butnow same havebeen paid.


Pending since dec 2014.Complaint of a sarpanchwho was held guilty in aninquiry in the year 2013 bythe concerned DC.D&P


Not even undertaken.January 2015


No Arrest no recovery till date pending since january 2015


Complaint of embezzlement of donationsand offerings at Nau Gaja Peer atshahbad.


No Action after this letter eventhough a number of clarificationhave been sought.


Report is unsigned and the BDPOconcerned failed to get the recordfrom sarpanch in 4 months.


Not even undertaken T&CP


Illegal possession of prime property ofHUDA in GGN yet to receive plausiblereport the department.

** Working of Department has improved.


Prepared on16.12.2015 and sentin June 2016 though8 reminders havebeen sent. SeemsEstate office isdeliberately avoidingthe matter.


None of the dept. is ready toown this matter HUDA saysit relates to housing boardand housing board says itrealtes to HUDA its beenmore than 10 months. Thecomplaints primarily seemsrelated to Housing board.


19370/2015This case wrongly markedto LAO ggn though thesubject clearly shows itrelated to Ambala. But tilldate deptt. Is not usingmulti marking to mark itdown to officialconcerned in ambala.


ULB Dec 2014The matter has moved morethan 92 times. Directorate isseeking vague clarificationsfrom MC Ambala even thoughon 30.01.2015 the MC hassubmitted a clear reply thatmatter is pending at directoratelevel since 2013


No Action taken by EO though 6 reminder have sent.Jan 2015


Complaint of Sec. MCpending since dec 2014


Complaint of embezzlementagainst chairman MCinquiry got initiated in june2014 but yet to reiceve thereport.


Notice to delinquent was served in Oct 2015 till date no action. Matter of encroachment.


Report is same as complaint. Complaint is the then Chairperson MC uchana. No one at AD or director level bother to the report and same to forwarded to CMO. Complaint of corruption by some FIRM.


Not even undertaken 6 reminders have sent from CMO


10244/15


Detailed complaint ofembezzlement but noaction till date. Whencontacted complainanttold that these complaintsare pending since 2013but none of the officialtook any cognizance. Mostof the case pending withHRL 2 branch remainspending.


60316 School Edu.No inquiry report of BDPO attached. And quality of reports of education department is up to the mark.


No details of case provided. 72726/2015


24137/2015 RevenueTill date no progress and noaction against errantofficer. Case file misplacedfrom tehsil office.


Complaint against some patwari.


Complaint against a DRO.

000220/2016Even after this report o/o DG health is seeking clarification from civil surgeon kaithal.



22687/2015 healthAn employee sought financialhelp for cancer treatment.Pending since Feb 2015.*


Not even undertaken.Dec 2014.


No proper replyfurnished till date.Pending wiith jointdirector health numberof clarifications havebeen sought from theCMO.


Not undertakenby DG healthmarked on19.05.2015


payment of photostat bills(less 1 lakh) pendingsince sep 2014. every time clarification soughtdepartment says budget is not availablecomplaint is pending since jun 2015. No one atthe directorate or AD level gone through thereport.


015426,026104,025407,025937of 2016. Detailedcomplaint no inquiryever conducted. Reportsigned by assistant.


One of the complaints.


Complaint of non supply of DMC.75143/2015 Interim H.E.

**Overall performance ofdepartment has improved.


111957/2015 H.E.Interim reply that too waswritten in Dec 2015 no actionthereafter.


103586/2015 AGRICULTUREUNSIGNED

** PERFORMANCE IMPROVED


002649/2016 TransportNational Awardee not getting the Bus pass. Report says matter is pendingat Directorate level since 2013 and directorate forwarded the same reportto CMO.


46908/2015 Non payment OF TAXI FAIR.


Forest 103859/15Interim reply pending since january 2015


89259/2015 Forest.Encroachment yet to be removed.


No action against the encroachers.


PolicePending without any action.


Complainant got retired in 2005 and till date he has not received his retirement benefits. FOREST


000233/2015 CooperationApplication was for medical allowance this was reply.


08161/2015 Complaint against some official. But the inquiry officer seeking extension all the time.


16070/2015 FinanceMisleading report


F&S 026688Depot was closedcomplainant wasabsent. No recordwas ever inspectedyet the depot holderwas vindicated.


Interim Reply


Irrigation Misleading

Thanks

70C.M. Grievances Cell 17 June 2016

cm window haryana · 6/17/2016 · cm window haryana 2016.06.17. c.m. grievances cell 17 june 2016...

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