CiviCRM Affinity Group

NTC 2010 Atlanta(updated 4/1/2010)

Agenda

Project overview and status Case studies Q & A Resources

What is CiviCRM? Web-based, open source, internationalized CRM

software Designed for Non-Profits, Membership and Advocacy

Organizations Project of Social Source Foundation (501c3) and

CiviCRM LLC Open source (free) software supported by a community

of users, developers and technology providers Integrated with Drupal and Joomla! Content

Management Systems (CMS’s) - OR runs standalone Internationalized

translated into Polish, Spanish, Dutch, German, French, Portuguese, Japanese…

Localised date, address, currency display…

Features CRM - Record and manage information

about your members, clients, volunteers, activists, donors, staff, affiliates, branches and vendors.

Fundraising Memberships Events eNewsletters Case management Track grants

Vibrant Community - Viral Growth 375,000+ total downloads 5,000+ active installations Community forums

16,000+ members Avg 50+ posts / week-day

Local meetups in NY, Boston, SF, London … Book Sprints / 1st commercial book User, Integrator and Developer Trainings CiviCon 2010 (sold out)

NTEN survey results … NTEN 2009 Data Ecosystem Survey Report

Highest adoption rate for organizations up to $500k across all categories (Donors, Events, Volunteers, Activists, and Clients)

User satisfaction rating of A or A- in all categories Highest avg rating for Donor Management

NTEN 2007 CRM Satisfaction Survey 91.3% of CiviCRM users would recommend or highly

recommend it to others, beating ALL other systems in the survey

Who’s Using CiviCRM? Non-profits of all shapes and sizes…

Local arts organizations and clubs Regional environmental organizations Foundations Museums Schools Churches and synagogues NPO tech providers Public interest lobbying groups and political parties National and global membership associations and

advocacy organizations …

Who’s Using CiviCRM

Who’s Using CiviCRM Amnesty International Creative Commons Georgia Right to Life Linux Foundation Mozilla Corporation and Foundation Canada and New Zealand Green Parties Physician Health Program-British Columbia QuestBridge University of Michigan Museum of Art International Mountain Biking Association …

New for 3.1

Contact subtypes HTML emails (receipts etc.) Merge from search results /

contact edit

New for v3.1…

Personal dashboard

Coming in v3.2

Move to trash / undelete Performance optimizations CiviCase Phase 3 Tagging for activities and cases Custom data for Addresses Look and feel renovation / theme-ablity

Case Studies

HiDef Web Solutions - TJ Cook CivicActions - Gregory Heller See3 Communications - Allan Burstyn rayogram - Joseph Lacey

Resources Project Home

http://civicrm.org Documentation

http://documentation.civicrm.org Understanding CiviCRM (http://en.flossmanuals.net/civicrm)

This Presentation http://wiki.civicrm.org/confluence/display/CRM/Presentations

IRC (#civicrm on freenode.net) Community Forum (support and discussion)

http://forum.civicrm.org Professional Services

http://civicrm.org/professional Downloads

http://civicrm.org/download

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