CiviCRM for Advocacy, Non-Profits and…everyone?

Presented byEmanuel London

Developer Duo Consulting

elondon@duoconsulting.com

Overview• What is CiviCRM and why use it?• CiviCRM Components and Features• Who is using CiviCRM?• Questions

What is CiviCRM and why use it?• First and foremost a CRM– C: Constituent, not customer or client.– R: Relationship– M: Management

• Built specifically for the Civic sector• If you’re wondering…• There’s more

What is CiviCRM… (cont’d)?

• Free– No acquisition costs– No licensing fee– Free as in liberty• Freedom to do as you wish• (as long as you extend, and don’t change)

What is CiviCRM… (cont’d)?

• Open Source– All source code is available– Free redistribution– YOU can control your data!!

What is CiviCRM… (cont’d)?

• Internationalized– Instantly translated into several languages– Most languages supported

• Integrates fully with popular Open Source CMS’- No costly integration with website- Data doesn’t have to be transferred

• Extensible via custom hooks and API’s– Change or add features– Interact with system processes

CiviCRM Components & Features• Comes with optional components• Enable functionality as needed - like modules• Includes:– CiviContribute– CiviEvent– CiviMail– CiviMember– CiviReport

CiviCRM Components & Features

• CiviContribute– Manage contributions to website (donations, fees,

paid memberships)– Create as many contributions pages as you like– Collect custom data on pages– Generate receipts and thank-you notes– Import and export data to/from external software– Search and view past contributions – Automatically associate contributions with contacts

CiviCRM Components & Features

• CiviEvent– Create and manage events online– Accept payment online– Define custom event types (fundraiser, party etc)– Add custom fields to events– Import and export participant data– Users can export via Ical– Associated with contacts (search, group etc)

CiviCRM Components & Features

• CiviMail– Full fledged mass mailer– Targeted mail to certain groups– Personalized messages– Tracking on emails– Bounce and unsubscribe management

CiviCRM Components & Features

• CiviMember– Manage organization’s memberships online– Create limitless custom membership types– Create custom pages for signup and renewal– Search memberships by various criteria– Automatically update contact information

CiviCRM Components & Features

• CiviReport– Create customized reports for custom periods

Who is using CiviCRM?

• American Friends Service Committee• Amnesty International• Conservation Fund• Democrats Abroad• Wikipedia Foundation

Who is using CiviCRM?

Who is using CiviCRM?

Questions?

CiviCRM Components & Features