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Introduction to the commercial refrigeration products and services offered by Capital Cooling, one of the UK's leading refrigeration specialists.

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Page 1: Capital Cooling | Company Overview

COMPANY OVERVIEW

2012

Page 2: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

ContentsMessage from MD 3About our Company 4Our Mission 5Company Timeline 6Our Locations 8Sales & Support 10Service Centre 11Capital Products 12Air Conditoning 13Capital Coldrooms 14Our Engineers 15The Environment 16Installations 17Our Fleet 18Logistics 19Technology 20Our Partners 21Our Accreditations 22Contact Us 23

Page 3: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

Message from the MDFirst of all I would like to thank you for taking the time to consider Capital Cooling as your provider of refrigeration products and services. We are striving to be the best and to work with the best companies in the UK spanning the retail, hospitality and leisure sectors as we feel we can offer a service that no one else can.

When Capital Cooling was created back in 1996 we set out with one philosophy – to always supply the best quality equipment, backed up by excellent customer service. This philosophy still stands today as we continue to drive the business forward delivering quality and excellent value at all times.

As you can see, the company is growing at an exceptional rate with turnover more than doubling between 2005 and 2009 and this is down to the unique business model adopted by Capital Cooling. Our relatively flat management structure enables us to make key decisions quickly and to react to client needs and requests much faster than any of our competitors. Lead times are greatly reduced which allows us to deliver new products ahead of the competition.

The exponential expansion over the last 10 years has led to true National coverage – something which is very unique in our type of business. All goods and services provided by Capital Cooling are covered by our nationwide network of service engineers and warehouses while our UK head office in Edinburgh is supplemented by five additional locations in strategic positions around the country.

Once again I would like to thank you for considering Capital Cooling and I look forward to working with you in the future.

To always supply the best quality

equipment, backed up by excellent customer

service – that’s the philosophy of Capital

Cooling and the driving force behind where we

are today.

It’s time to think big for

“ “

Alister McLeanManaging Director

the future

Page 4: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

About our CompanyCapital Cooling is an award winning, UK based company specialising in the manufacture and sale of commercial refrigeration products as well as the provision of reactive and preventative maintenance for refrigeration and air conditioning.

Employing 150+ people across five UK sites, Capital Cooling offers true National Coverage like no other.

Capital Cooling is driven by technology and proud to use the most advanced Service Management software in the industry. Our Service Management And Resource Technology – or SMART system combines vehicle tracking, handheld devices, route planning, invoicing and account management all in one allowing Capital Cooling to seamlessly manage calls to ensure quick response times and a high first time fix rate.

Capital Cooling offers clients a complete “In House” refrigeration service that will not be found anywhere else.

Custom Product Development• Refrigeration Sales and Support• Planned Maintenance• Reactive Maintenance• Air Conditioning• Coldroom Installation & Maintenance•

Employing 150+ people across five UK sites,

Capital Cooling offers true National Coverage

like no other.

Winners! We are the ACR News

Contractor of the year 2011

Page 5: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

Our Mission

“ “

Capital Cooling is a unique business in the UK refrigeration industry. One of the only organisations that can call itself a genuine “full service” refrigeration company Capital Cooling can consult, design, project manage, install and maintain installations for many industry sectors including;

Retail Leisure Hospitality Manufacturing

To this day Capital Cooling remains a family business. This gives an edge over the competition and allows us to take decisions quickly and without much of the red tape found in corporate organisations. Products can be modified to suit the specific needs of clients or even designed from scratch should the order quantity be

sufficient – all in a fraction of the time that you would expect.

The family business mentality runs to customer service too. We believe that the key to our success is keeping our clients happy, meeting and exceeding their expectations and ensuring that they return to us time and time again.

With many clients who have been with Capital Cooling for more than a decade we have been in the lucky position to grow along with them, forming relationships that benefit both parties.

To find out how Capital Cooling can help your business contact our team today on 0844 247 9000 today.

Privately environmentally to Quality Long Term Plan Customer

Driven by Investment

Quic

k Dec

ision

s

focused

Committed

Focused Owned

financial footingsolid

Capital Cooling is an industry leading commercial refrigeration and air conditioning business committed to delivering products and services with exceptional quality and value. A family run business offering a genuine

national service we view ourselves as partners to our clients, employees and community, using industry leading sustainable technology and operations to reach and exceed the expectations of all.

Our goal is to be unique and to offer a complete, full service proposition that helps our partners to succeed.

Page 6: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

Company Timeline

1996

1998

The partnership between Capital Cooling and The Cooperative starts and is still strong today.

2002

Capital Cooling secures the National service contract for Little Chef restaurants.

The fi rst Capital Cooling own brand product is created – the Perge Integral Multideck

2003

The company moves to the current HQ in Broxburn, near Edinburgh.

2006

Capital Cooling breaks £10m turnover for the year.

Alister McLean creates Capital Cooling with the intention of supplying the Edinburgh area with commercial refrigeration products..

National supplier of integral refrigeration equipment to John Menzies.

Page 7: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

2008

Alister McLean, MD is awarded the Kooltech award for his outstanding contribution to Scotland’s refrigeration industry at the Institution of Refrigeration annual dinner. At the same ceremony, Daniel McLean is awarded Apprentice of the Year.

2009Dorset Sales and Support offi ce opens to service the South.

The Troy Integral Multideck is the fi rst from a UK manufacturer to be accepted on to the Carbon Trust ETL list.

Turnover reaches £21.9m.

Ecommerce website launched!

20102011 +

Capital Products is launched as the manufacturing arm of the business.

Capital Cooling become the offi cial UK distributor for Pastorfrigor and Pastorkalt.

Capital Cooling introduces the SMART Service Management system.

Named as “ACR News Contractor of the Year” and nominated for “RAC Contractor of the Year”

The Quinton warehouse and distribution hub is added to the portfolio.

Capital Cooling release fi rst CSR Report, the fi rst business of its kind in the UK to do so.

Capital Coldrooms is launched to service the cold and freezer room marketplace.

Awarded Best Green SME at the Scottish Green Awards.

2012+

Capital Air Conditioning Division takes over Intercontinental Hotels Contract.

Capital Cooling awarded Hilton service and maintenance contract.

Manchester “Concept Centre” is launched.

New range of Modular and bespoke coldrooms for Capital Coldrooms.

Capital Cooling awarded Boots 3 year fully comprehensive and reactive service contract.

Page 8: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

Our LocationsWe have five sites covering the UK, each one picked due to its ability to serve large sectors of the UK population. In total Capital Cooling have in excess of 120,000 square feet of warehouse and office space in the UK.

Head Office, R&D Facility, Parts & Call CentreBroxburn

The home of Capital Cooling and the nerve centre of our operation. 2012 will see the launch of a brand new, industry leading test facility within our Research and

Development department. Our Broxburn HQ is also home to our extensive showroom and the full infrastructure required to operate a successful business – from finance to

marketing, parts to logistics. Our National Service Call Centre is also based in Broxburn and handles more than 55,000 calls per year.

12 Dunnet WayEast Mains Industrial EstateBroxburnWest LothianEH52 5NN

Page 9: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

Warehouse & Distribution CentreNewbridge

A new addition to the Capital Cooling property portfolio for 2011! The Newbridge facility adds more than 45,000 square feet of warehouse space helping us hold the £2m+ worth

of products that are needed to supply our clients without delay. Newbridge services Scotland, Ireland and the north of England.

Concept CentreManchester

A truly unique facility and exclusive to Capital Cooling! Opened in 2011 our Concept Centre in the heart of Manchester allows clients to see our latest prototypes, new

products and exclusive designs in an environment that allows for a “hands on” approach. Decision makers can touch, feel, test and merchandise chillers and freezers to get a real

grasp of how they will function in their stores.

Southern Support OfficeBracknell

Bracknell provides the base for our operations in the South. Situated close to London it allows Engineers to get in and out of the Capital when required.

Bracknell also offers a training facility and meeting rooms for our Southern engineers and sales staff.

Warehouse, Distribution Centre, Showroom, Capital Coldrooms HQNorthampton

A busy distribution centre servicing the Midlands and the South of England our Northampton base is also home to sister company Capital Coldrooms.

With more than 20,000 square feet of warehouse space, a showroom, office and training facility this picturesque setting just off the M1 has greatly improved our delivery times to

the South and the surrounding areas.

Warehouse & Distribution CentreUnits 4G-HQueen Anne Drive/Harvest DriveLockend Industrial EstateNewbridgeEH28 8PL

Distribution Centre, Showroom, Capital Coldrooms HQHillspan UnitQuinton GreenQuintonNorthamptonNN7 2EG

ManchesterRedbank CourtManchesterM4 4HF

Southern Sales Support OfficeSummit HouseLondon RoadBracknellBerkshireRG12 2AQ

Page 10: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

Sales & SupportIn 16 years Capital Cooling has came a long way – now the sole supplier of equipment to many of the UK’s blue chip businesses the unique way the company is ran allows us to succeed where others have not.

Back in 1996 Capital Cooling offered products from other manufacturers and had a UK based supply chain. Acting as an approved distributor for Foster, True, Arneg, Caravell, Koxka and many more Capital Cooling was able to build a signifi cant customer base in the surrounding area. To this day Capital Cooling remains one of Fosters largest UK distributors.

Identifying that the marketplace was growing and that there was a demand for more unique products it was decided that Capital Cooling would move into the design and manufacture of commercial products.

Investment was made in Research and Development facilities and the resulting products have set Capital Cooling aside from the rest of the market. Environmentally friendly chillers and freezers that are welcomed by both facilities managers and merchandisers alike have led to clients such as The Cooperative and Morrisons Supermarkets choosing Capital Cooling.Capital Cooling’s core products are now built

exclusively in Europe with factories in Italy, Turkey and Poland producing in excess of 12,000 cabinets per year. The portfolio now includes integral and remote multidecks, display refrigeration, storage refrigeration, ice machines and much more.

The product range and client base has grown as has the Sales Division – now employing key account managers, business development managers, fi eld sales agents, telesales staff and sales support – the business has came a long way from the days of Alister selling door to door.

Supplying many of the leading names

in the convenience supermarket, hotel

and restaurant industry Capital Cooling is

established as a leader in the market

FraserScotcher Marketing Co-ordinator

www.capitalcooling.com | [email protected] | 0844 247 9000

and that there was a demand for more unique products it was decided that Capital Cooling would move into the design and manufacture of commercial products.

Investment was made in Research and Development facilities and the resulting products have set Capital Cooling aside from the rest of the market. Environmentally friendly chillers and freezers that are welcomed by both facilities managers and merchandisers alike have led to clients such as The Cooperative and Morrisons Supermarkets choosing Capital Cooling.Capital Cooling’s core products are now built

in the marketin the marketin the market

Page 11: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

Service CentreFrom independent retailers to multinational hotel chains the Capital Cooling

Service Centre is set up to cope with the needs of every client.

Rebranded in 2011 as the Capital Cooling Service Division our National Service Centre is embarking on an exciting period within the business.

The Service Division Helpdesk is operational 24 hours a day, 7 days a week which means we are there when the customer really needs us. We understand that for your business time is money and any down time for your equipment can cost you and that’s why we aim to get an engineer to site as quickly as possible.

The aim of the Service Division is to offer clients a solution with is the perfect fit for their needs.

Options include;Full comprehensive contracts• Labour inclusive contracts• Reactive maintenance• Planned preventative maintenance•

Bespoke packages including dedicated • helpdesk support and permanent on-site staff

We are proud of our client list which currently includes industry leading brands such as;

Starbucks• Mitchell’s and Butler• Intercontinental Hotels• The Cooperative• Holland and Barrett• Hilton Hotels• Boots•

Handling in excess of 55,000 calls in 2011 the Capital Cooling Service Centre has the capacity to cope with contracts of any size.

Richard McLean

National Service Centre Manager

Page 12: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

Capital ProductsIn 2010 the manufacturing side of the business was rebranded as Capital Products – opening up the door to supply wholesalers, shopfitters and distributors in the UK and the rest of the world.

Capital Products was created to manage the research, development and manufacturing side of the business and has been a key factor in our recent expansion.

Operating from our UK headquarters with factories around the globe, Capital Products produce tens of thousands of pieces of commercial refrigeration equipment every year. The Capital Products team work tirelessly to create industry leading refrigeration equipment and all products are designed with 3 main groups in mind – the end user, the merchandiser and the engineer. This ensures that our equipment is easy to use, easy to maintain and offers maximum merchandising opportunities.

The Capital Products team have been responsible for many industry firsts, including the first Integral Multideck from a UK Manufacturer to be accepted onto the Carbon Trust Energy Technology List.

2012 will see the addition of a bespoke test facility allowing products to be pushed to the limits in a controlled environment. This is a major investment and demonstrates the desire to improve all aspects of our organisation.

Designed in the UK to the highest standards

Capital Products continues to push the

boundaries.

GrahamFrewProduct Development Manager

Page 13: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

Air ConditioningThe Capital Cooling Air conditioning Division is enjoying a period of growth and

recently added one of the World’s largest hotel chains as a client.

The Capital Cooling Air Conditioning Division is one of the UK’s leading air conditioning specialists with more than 15 years experience in the commercial refrigeration and air conditioning industries.

Our organisation is unique in the fact that we offer a complete in-house service for clients – from design and installation of air conditioning systems to the ongoing service and maintenance of such systems.

The Air Conditioning Division covers the whole of the UK and currently works with many of the country’s largest chains in the retail, hospitality and retail sectors.

Daikin D1 certified and approved by Mitsubishi and Toshiba, Capital Cooling offers a range of air conditioning solutions to suit the needs and requirements of any organisation in the UK.

Our goal is to be unique and to offer a complete, full service solution that satisfies the needs of our clients.

Dedicated engineers for the Air Conditioning division offer quick and reliable service across the UK.

NickMcCrackenAir Conditioning Division

Page 14: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

Capital ColdroomsCapital Coldrooms was added to the business in 2010 and has been quickly established as one of the UK’s leading cold and freezer room specialists.

Capital Coldrooms are a UK based, national coldroom specialist offering design, installation, maintenance and refurbishment of walk-in cold and freezer rooms.

As one of the country’s only “fully in-house” coldroom companies Capital Coldrooms can supply, service and maintain cold and freezer rooms across the country – with offi ces from Edinburgh to Bracknell and 70 mobile engineers on call 24/7 no other company can react as quickly as Capital Coldrooms.

Capital Coldrooms have a fl eet of bespoke mobile cold and freezer rooms which can be delivered anywhere in the country.

We can offer competitive rates for:

Bespoke Coldroom Installations• Modular Coldrooms• Coldroom Service and Maintenance• Reactive Maintenance/Coldroom •

RepairsMobile Coldroom Hire•

• We offer a range of options to suit any business, be it retail, manufacturing or

storage. Our dedicated team of design engineers can create a bespoke solution for your business, taking into account all of your requirements and follow it through to manufacture, installation and ongoing maintenance.

We have our own manufacturing facility at our Northampton distribution centre where our fully trained engineers will build the room to your exact specifi cation.

Quickly established as the UK’s premier

Cold and Freezer room business

Capital Coldrooms is a one stop shop for

design installation maintenance and

refurbishment projects

LeeJacksonHead of Capital Coldrooms

bespoke mobile cold and freezer rooms which can be delivered anywhere in the

Page 15: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

From on-going training to continual assessment Capital Cooling engineers are kept up to date with the latest technology and issues to effect the refrigeration

and air conditioning industry.

70+ fi eld based engineers are on hand 24/7 to ensure clients can get assistance when they really need it

Brian DuncanService Manager

Our engineers have two targets – to arrive on site within the agreed time frame and to repair the equipment as quickly and cost effectively as possible. Their focus is on minimising equipment down time and disruption within the outlet as we understand that both can cost a client money.

We have 70+ engineers covering the UK and each one has a fully stocked van which contains the most common parts needed to get equipment up and running as soon as possible.

Working SMART

In 2011 Capital Cooling invested in an advanced Service Management System which streamlines the business and improves effi ciency.

SMART allows offi ce staff to assign jobs to engineers based on key criteria, including ETA on site, van stock and traffi c conditions. By taking into account this information SMART ensures that the most suitable engineer is always sent to the job.

With real time mapping of engineers locations and live traffi c updates SMART allows arrival times to accurately predicted and communicated to the client.

The benefi ts of SMART don’t fi nish when the engineer arrives on site, through the use of handheld devices engineers can apply for permits, process paper work, order parts and communicate with our in-house technical support team.

By using SMART Capital Cooling engineers can work faster, more effi ciently and with accurate recording of charges incurred.

Training for the Future

All Capital cooling engineers take part in our continual personal development programmes which keep them up to date with the latest industry technology, legislation and working practices.

2011 Contractor of the Year

We are proud to be the 2011 ACR News Contractor of the Year.

Our Engineers

Page 16: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

The EnvironmentThe sceptre of irreversible climate change, energy price increases and raw material resource scarcity are key issues facing society in the 21st Century.

To combat against these triple threats governments such as the United Kingdom have enacted climate change legislation in an attempt to provide a framework within which business – the engine of society can adopt low carbon sustainable alternatives.

At Capital Cooling we are “committed to reducing our environmental impact of standard business practices and the development of cutting edge environmentally friendly products”. This focus on reducing environmental impact and the development of cutting edge environmentally friendly products began in 1999 with our first Environmental Report. Our first Environmental Report laid the seed for the development of our sustainability strategy.

In 2009 the company embarked on an integrated plan to align our process strategy with our innovative eco-efficient product strategy. Along the way we have successfully measured our Corporate Carbon Footprint, achieved ISO 14001 Environmental Management Systems certification and the Scottish

Green Award 2010 for Best Green SME. These achievements are all evolutionary steps in our ultimate goal of creating sustainable solutions for the refrigeration & air conditioning needs of society through the provision of carbon neutral products and services.

Capital Products - The Low Carbon Option

Greenhouse gases such as Hydrochlorofluorocarbons (HCFCs) and Hydrofluorocarbons (HFCs) have been identified under international agreements such as the Montreal and Kyoto Protocol as being harmful to our ozone layer. As a manufacturer of refrigeration and air conditioning equipment to the commercial market we signalled our commitment to the Montreal Protocol by becoming the first UK manufacturer to have an integral multi-deck refrigerated cabinet containing zero ozone depleting hydrocarbon refrigerant approved on the Enhanced Capital Allowance (ECA) scheme.

Initial scientific analysis on our flagship TROY product range of hydrocarbon refrigeration equipment which when compared with other refrigeration equipment in the market has indicated:

Energy cost savings of 21% to 34% depending on the model chosen

Lower energy consumption of 21.21% - 33.33%* in terms of KWh per day

Purchase of our energy efficient Troy integral refrigerated cabinets has helped blue chip clients such as the Co-operative Group meet their obligations under the Carbon Reduction Commitment (CRC) scheme and reduce their corporate carbon footprint.

Building a business with a sustainable future has been a key element in

our daily operations.

LowellyneJamesQSE Manager

Page 17: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

Installations

Offering a unique, in-house service which incorporates Air Conditioning, remote refrigeration systems, cold and freezer rooms as well as temperature controlled preparation areas the Capital Cooling Installations Division can take control of your project, managing all elements from concept to commissioning and everything in between.

With many years experience working with the biggest and best businesses in the UK the Capital Cooling Installations Division has the focus, the knowledge and the resources to make sure your project succeeds.

From a small outlet to a large hotel the team can deliver solutions that meet specifications, deadlines and budgets.

With 100+ vehicles in our fleet transporting

our products and people all over the UK

efficiency is key.

Frank LittleDesign and Installations Manager

Over the years Capital Cooling has invested in a fleet of modern vehicles for every aspect of the business.

Page 18: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

Our FleetOver the years Capital Cooling has invested in a fl eet of modern vehicles for every aspect of the business.

Our Engineers:Each of our fi eld based engineers has a customised van fully stocked with the most common parts required to fi x equipment on the fi rst visit. Designed with a safe working area our engineers can carry out the majority of tasks on site in a controlled environment – keeping any equipment downtime to a minimum.

National Logistics:We have invested in two articulated lorries which have the sole task of keeping our warehouse and distribution hubs fi lled with our products. By having this fl exibility we are able to get equipment where it needs to be quickly and safely.

Delivery Vehicles:Our fl eet of delivery vehicles are on the road 7 days a week and cover the length and breadth of the country. Each one is staffed by trained installation engineers who ensure products are delivered, installed and operational before they leave the site.We have been investing in aerodynamic vehicles in our continued drive for a carbon neutral company.

Company Cars:Company cars are selected for their environmental credentials. Only vehicles with low CO2 rates and excellent MPG are considered.

With 100+ vehicles in the fl eet ensures our

products and people can get to clients

whenever they are needed

CameronKingWarehouse & Transport Manager

keeping our warehouse and distribution

equipment where it needs to be quickly

length and breadth of the country. Each

We have been investing in aerodynamic

Page 19: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

LogisticsHaving what our clients want and being able to deliver them when needed

is a core part of our business. We hold more than £1.5m of stock in our warehouses at any given time ensuring supply can match demand.

As Capital Cooling has expanded our need for warehousing has done too and we now operate from 3 large distribution centres in Broxburn, Newbridge and Northampton giving us over 120,000 square feet of warehouse space.

Unlike many other refrigeration businesses out there we actually have our own stock and do not drop ship.

In general we now hold between £1.5m and £2m of stock at any given time across these three distribution centres and this allows us to reduce lead times for our clients.

All equipment is checked and tested prior to delivery ensuring that the client is up and running as quickly and effortlessly as possible.

What you want when you want it, that’s the Capital Cooling guarantee.

Strategically placed distribution hubs have greatly reduced delivery times and improved our environmental impact.

Rob McLennanLogistics and Distribution Manager

Page 20: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

TechnologyFrom new refrigeration systems to industry leading service management systems Capital Cooling continues to invest in market leading technology

From day one Capital Cooling has had the philosophy that investing in technology will be what sets the business apart from the competition and 16 years on we are still keeping to that commitment.

The Capital Cooling R&D team constantly strive to perfect new technology and are proud of their industry firsts, including the first UK manufacturer to have a Hydrocarbon Integral Multideck approved for the Carbon Trust Energy Technology List. Their task is to deliver refrigeration equipment which performs better than any other but with reduced energy consumption and environmental impact.

Similarly our IT team are challenged with delivering industry leading systems which not only benefit the business but clients as well. A recent investment of £250,000 was made in SMART – our Service Management and Resource Technology system which is the most advanced of its type in the industry. We can say with some confidence that there are very few refrigeration companies who have in-house software developers but we do – allowing for a consistent evolution of systems and operations.

We aim to use “industry first” technology

whenever possible in our quest to constantly be one step ahead of

the competition.

Stephen AyrTechnical Manager

Page 21: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

Our PartnersWe have handpicked a select few partners who we believe share the

goals and views of our business, these partners are some of the world’s most successful refrigeration manufacturers and we are proud to work together.

Over the years we have formed partnerships with some fantastic refrigeration businesses whom we feel fi t perfectly with our outlook. While many other refrigeration companies are distributors for these brands we are genuine partners and work together with both organisations bringing their own unique benefi ts to the table.

Our partners list includes:Pastorfrigor • Pastorkalt• True Refrigeration• Foster Refrigeration• Scotsman• Husky• ISA•

When the equipment ranges of these partners is combined with our own brand products we believe that we can offer customers a selection of options which is second to none in quality, desirability and price.

Working with the best people in the industry is the Capital Cooling way.

Page 22: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

Our Accreditations

Page 23: Capital Cooling | Company Overview

www.capitalcooling.com | [email protected] | 0844 247 9000

Contact USHead Office

0844 247 9000Tech Support

0844 776 1234Capital Coldrooms

0844 247 9000

Service

0844 247 9000 - Option 1Our Service Centre is open 24/7 and 365 days per year as we know how important total support and service is to our clients.

Sales

0800 644 4004Our specialist sales and support team and on hand from 8:30 to 17:00 Monday to Friday. We have both office and field based team members.

Parts Department

0844 247 9000 - Option 3The Capital Cooling Parts team are available from 8:30 to 17:00 Monday to Friday.

Accounts

0844 247 9000 - Option 4The Accounts and Finance team can be contacted between 8:30 and 17:00 Monday to Friday.

Registered Head Office: Capital Cooling Ltd, 12 Dunnet Way, East Mains Industrial Estate, Broxburn, EH52 5NN

Page 24: Capital Cooling | Company Overview

NORTHAMPTONDistribution Centre, Showroom, Capital Coldrooms HQHillspan UnitQuinton GreenQuintonNorthamptonNN7 2EG

BRACKNELLSouthern Sales Support O� ceSummit HouseLondon RoadBracknellBerkshireRG12 2AQ

BROXBURNHead O� ce, R&D Facility, Parts & Call Centre12 Dunnet WayEast Mains Industrial EstateBroxburnWest LothianEH52 5NN

NEWBRIDGEWarehouse & Distribution CentreUnits 4G-HQueen Anne Drive/Harvest DriveLockend Industrial EstateNewbridgeEH28 8PL

MANCHESTERConcept CentreManchesterRedbank CourtManchesterM4 4HF

T: 0844 247 9000E: [email protected]

W: www.capitalcooling.com