capability statement - bcsystems...capability statement bcsystems.com.au | (07) 3899 0299 founded in...

bcsystems.com.au | (07) 3899 0299

CAPABILITY STATEMENT


Founded in 1994 by Director Kerri Anthon, BCsystems is a trusted strata management company managing a diverse portfolio of strata title developments.

With a growing trend in community living,

strata management and consultancy services

are in demand. Today, BCsystems remains

privately owned and operated, with an expert

team of strata managers and consultants on

staff. BCsystems is now an established force

within the industry.

BCsystems is a proud member of Strata

Community Australia (QLD), the peak industry

body for Body Corporate and Community

Management, of which Kerri Anthon is a Fellow

and held various Board positions. BCsystems

is also an associate member of the Property

Council of Australia.HIGH RISETOWNHOUSECOMMERCIAL

MIXED USE

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Kerri AnthonDirector | Strata Manager


Our Values

Client Focus

We understand our clients are our business and

at BCsystems we believe in maintaining long

lasting, strong relationships with our clients. We

understand that our clients are different and we

adapt to the individual needs of each, tailoring

our management approach to all. We realise the

importance of active listening to truly understand

our clients. The BCsystems’ team work hard to

exceed our clients’ expectations and deliver a

better service than our competitors.

Innovation Focus

We recognise the need to be proactive and

innovative in such an ever changing industry. We

are creative in our thinking and more effective in

our actions.

Team Focus

Our team respects each other. We respect

everyone is different, everyone is important and

that everyone has something to offer. We value

opinions, ideas and culture. We recognise the

worth in each other and collaborate for improved

results. The BCsystems team is determined and

passionate about providing the highest quality

service to our clients.

Results Focus BCsystems set challenging yet achievable goals.

We are honest, transparent, accountable and

responsible. We diligently monitor performance

to ensure that we are delivering on our promises

and commitments whilst ensuring service is

continuing at the highest possible standard.

“Our values shape our culture, help us attract high quality employees and ensure that BCsystems is recognised as a trusted, innovative, client focused industry leader” Kerri Anthon - Founder & Director

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PEOPLE & CULTURE

Kerri AnthonDirector / CEO

Michael DeaneStrata and Development Consultant

Cameron FarrellStrata and Development Consultant

Julie Zhu TrilfordFinancial Officer

Sonia Mollee Strata Manager

Sarah KileyStrata Manager

David AllenSenior Strata Manager / Strata Consultant

Stacey O’FlynnSenior Strata Manager

Tony StevensonStrata Manager

Corinne SwanSenior Strata Manager


Our core business is ensuring that our strata communities comply with the complex legislation that governs community title schemes whilst assisting all stakeholders in making informed decisions that are in the best interests of all.

We pride ourselves on a unique personalised approach by assigning a

strata manager and assistant team to each respective scheme. Each

strata manager and assistant is supported by our in-house administrative,

accounts, levies and arrears and insurance support teams who collectively

provide the following services:

Secretarial Duties

• Convene and attend committee and general meetings

• Prepare and distribute meeting notices and minutes

• Co-ordinate and manage communication and correspondence

• Assist with approval requests

Treasury Duties• Maintain financial records

• Prepare draft budgets each financial year

• Issue and receive contributions

• Process and pay accounts

Administrative Duties• Establish and maintain roll and records

• Obtain insurance quotations, lodge and manage insurance claims

• Ensure legislative compliance

• Provide general advice to the Body Corporate

• Liaise between all stakeholders

“I have found BCsystems to be the best strata managers I have ever

encountered. I have dealt with 10 or so over time and none have

been as attentive, informed or proactive. At Bridgeport, we receive

personalised service and help with thorny issues. The meetings run

smoothly, nothing is too much trouble and turnaround is great. I

couldn’t recommend the group more highly.”

– Greg Meek, Chairperson, Bridgeport Apartments, Kangaroo Point.

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STRATA MANAGEMENT


Specialist Strata Management Services• Prepare and lodge new community management

statements

• Prepare and lodge dispute resolution applications at

the Office of the Commissioner for Body Corporate

and Community Management

• Assist with any claims in other specialist jurisdictions

• Co-ordination of repairs and maintenance

• Bulk supply of utilities billing

• Provide general advice in relation to variations and

assignment of management and letting agreements

Our Difference We understand all clients are different and BCsystems

provides the flexibility to tailor management options to

suit individual scheme requirements and budgets.

Our strata management and administrative staff are

renowned in strata circles for being:

• Communicative and efficient

• Friendly and helpful

• Pro-active not re-active

• Collaborative and consultative

• Practical in thinking

• Meticulous in detail

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Pre-development & Planning

Development & Construction

Registration

Operational

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Our comprehensive strata consultancy service provides sound, considered advice and direction to our clients about titling arrangements and scheme structure.

This is to ensure that all stakeholders’ interests are protected while

delivering the most effective and efficient on-going management.

We also assist with the preparation of all documents required to

comply with relevant disclosure obligations.

Our services are ‘end to end’. We understand the importance of working closely with the development team from the initial planning stages through to project delivery.

Establishing New Schemes Our consultants have extensive experience in establishing basic,

multi-staged and layered community title schemes across a broad

range of market sectors, including:

• Small, medium and high rise buildings

• Broad acre and townhouse schemes

• Commercial complexes

• Mixed use developments

Through our extensive industry networks and experience, we

engage with other industry professionals to stay up to date in a

fast-moving space.

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STRATA CONSULTANCY


Key Services

Our consultants can assist with the preparation of:

• Administrative and sinking fund budgets

• Contribution schedule lot entitlements (CSLE)

• Interest schedule lot entitlements (ISLE)

• Schedule of entitlements and proposed contributions

Upon registration and settlements, we:

• Convene first extraordinary general meeting of the

body corporate

• Generate levy contributions

• Arrange execution of agreements

• Establish body corporate bank accounts

• Establish financial statements

• Arrange body corporate seal

• Obtain insurance certificate of currency

• Prepare and issue information certificates

(Form 205)

• Prepare and issue welcome packs to owners

Specialist Services

Our consultants can also review and advise on:

• Plan of subdivision

• Standard format plan

• Building format plan

• Volumetric format plan

• Caretaking and letting agreements

• Scheme specific duties

• Occupation authorities

• Community management statements

• CSLE & ISLE principles & methodologies

• By-laws

• Exclusive use areas & plans

• Building management statements

• Shared access and facilities

• Shared area plans

• Cost sharing arrangements

• Easements, access agreements and licenses

“Philip Usher Constructions has been working with BCsystems for over 20

years and during that time have forged a strong, successful relationship. Their

advice is reliable and service - second to none. Their team have been invaluable

in assisting us with the set-up and on-going management of all our projects. I

would highly recommend BCsystems’ services to anyone in the industry.”

– Scott Reid, Philip Usher Constructions.

Our DifferenceOur strata consultants have long term and active

interests in the industry and are motivated to maintain

excellent working relationships with clients.

Our consultants are highly regarded for being:

• Outcome focused

• Collaborative and consultative

• Commercial minded

• Objective driven

• Practical in thinking

• Communicative time conscious

• Meticulous in detail

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Industry Associations

PROUDLY SERVING

Philip Usher Constructions

Weyers DevelopmentsMy Wealth Builders

Impact Homes

Sunstate Constructions

Citimark PropertiesLong Ze International Development Group

Roycorp Pty Ltd

P3 Projects

Strata Community Australia QLD

A note on quality assurance

BCsystems understands the importance of implementing

quality assurance systems to maintain exceptional

client services:

• All work processes and procedures are regularly

reviewed and updated

• All individual strata managers’ respective portfolios are

reviewed on a regular basis

• All staff participate in professional development

programs and performance review sessions

• Industry standard software and systems are utilised –

StrataMax and StrataPay

• All bodies corporate records are kept for the legislative

timeframes

• All records and information including emails, reports

and other documents are electronically stored.

A note on insurancesBCsystems maintains the following insurances:

• Professional Indemnity Insurance

• Public Liability Insurance

• Workers Compensation Insurance

Certificates of currency can be provided

upon request.

Property Council of Australia Strata Community Insurance

StrataMax

Nicholsons Solicitors Active Law

MacquarieStrataPay

Direct Insurance Brokers

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Level 1, 621 Wynnum Road

Morningside QLD 4170

T: (07) 3899 0299 | F: (07) 3899 0225

E: [email protected]

bcsystems.com.au

capability statement - bcsystems...capability statement bcsystems.com.au | (07) 3899 0299 founded in...

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