BREAKING BARRIERS

SEATTLE GOODWILL: REPORT TO THE COMMUNITY 2015-2016

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A LETTER FROM OUR CEO, DARYL J. CAMPBELLStudents break barriers with our partners’ supportEvery day, together, we do our best to connect people with the jobs, services and skills they need. This annual report shows that we had another year of growth and positive influence on thousands of individuals.

Here are a few highlights from fiscal year 2015-2016:

9,767 people were enrolled in Seattle Goodwill programs

1,485 Job Training and Education students were placed in jobs

279 students enrolled in college programs

4,917 people had help completing their federal income taxes

As you spend a few minutes reading this annual report, you’ll see evidence of the impact we’ve made together. Through personal stories, you’ll hear how the Goodwill family helped people overcome barriers and achieve their goals.

“Breaking barriers” is our theme because it represents students’ progress and success. They overcame barriers such as limited English, lack of job history and adjusting to a new culture.

More people took steps forward through our new training programs and workshops. We added warehouse logistics and industrial vehicle classes to meet an increased demand for jobs in those areas. Another example is digital literacy, which is no longer just a Goodwill class. It is incorporated into our job training programs, job placement and support services assistance.

We can provide these many opportunities because of you, our dedicated partners. Your time and financial support benefit our students—and enrich the whole community. We appreciate you, the Goodwill cheerleaders, the enlightening neighbors and fearless funders who promote and ultimately make these critical programs and services possible. These conversations are multipliers for our ongoing outreach and marketing efforts.

The success stories and impressive metrics in this annual report wouldn’t be possible without your support and involvement. Thank you for believing in the value of Seattle Goodwill.

Sincerely,

Daryl J. Campbell, President & CEO

OUR VISION FOR THE FUTURESeattle Goodwill can move the

needle on addressing poverty

and strengthening communities.

We can and we must. We

deliver relevant training and

education that prepares people

for employment in the current

and future marketplace. We

run successful retail operations

to support our job training

programs. We must also

engage with strong partners

and maximize the reach of our

collective network in order to

expand our impact for the region.

And we must mobilize more

quickly to serve the growing

numbers of disadvantaged

people in our community.

There are three key forces

informing Goodwill’s drive for

amplifying our impact: a rise in

poverty, limited educational

and skills attainment holding

people back from employment,

and a growing skills gap,

particularly as workers from

the baby boom generation

retire from the workforce.

By 2020 we will successfully

increase annual job placements

to 2,700 and triple the number

of students on a path toward

continued education to 300

annually. With self-sufficiency

at the core of our work, we will

expand our menu of programs

and services to meet employer

and student needs. Additionally,

building on our existing work we

will continue to integrate digital

literacy as these skills are critical

for obtaining employment and

self-sufficiency wages.

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JOB TRAINING CENTERS

W H AT C O M

S KA G I T

S N O H O M I S H

K I N G

K I T S A P

658

554

816

880

624

553652

405

Programs and classes available through Seattle Goodwill Job Training Centers

WORK READINESS English for Speakers of Other Languages (ESOL) Classes Computer Classes Basic Skills & GED® Test Preparation Classes Job Search Skills VOCATIONAL TRAINING Retail & Customer Service Program Cashiering & Customer Service Program Career Pathways Program SUPPORT SERVICES One-on-One Case Management Development of Personalized Career Plans Individualized College Navigation YOUTH SERVICES Youth Year-Round Program Youth Aerospace Program Youth Green Corps Program PARTNERSHIP PROGRAMS High School 21+ Industrial Vehicles Program Warehouse Logistics Program

123

Goodwill store location

Job training center location & number of individuals trained at location this fiscal year

MAP LEGEND

BREMERTONSILVERDALE

SEATTLE

EVERETT

MARYSVILLE

BELLEVUE

SHORELINE

MOUNT VERNON

BELLINGHAM

“OUR GOAL IS TO ENSURE THAT OUR JOB TRAINING AND EDUCATION PROGRAMS MEET THE NEEDS OF OUR REGION’S DIVERSE COMMUNITIES TO SUPPORT A PATH TO EMPLOYMENT.” –Barbara “b.g.” Nabors-Glass, Vice President, Job Training & Education

2,790BURIEN

945

3

MEET

ANJA SANDERS

BARRIER: ABSENCE FROM WORKFORCESOLUTION: Our Job Training and Education Centers connected 1,485 students with new jobs.

PARTNER

NEW SEASONS MARKET

Furniture shopping led to a new careerAnja Sanders was an at-home hairstylist in Germany before moving to Bremerton with her husband and three kids about six years ago.

“I’d been a stay-at-home mom for 16 years and I was afraid to go to work here. I wasn’t sure what to do next.”

Anja refinishes furniture as a hobby, and while shopping at Goodwill she noticed a flier about the job training programs. Within days she started classes and later was hired at the Goodwill store in

Grocery store turns to Goodwill for eager, prepared workers “Job candidates from Goodwill are eager and prepared to work,” said Jill Salamunovich, staffing manager for New Seasons Market. “They know the technical side of the job, and they have the soft skills other job-training programs don’t provide.”

The Mercer Island store’s HR assistant manager Andrew Saucedo (3rd from left) is pictured here with Goodwill program graduates Tillman Chapman, Sanny Garcia and Kelly Hines.

Silverdale. Store managers rewarded Anja’s excellent work with a number of promotions, and she became a retail supervisor in summer 2016.

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Goodwill provides family a ‘sense of aloha’ Six years ago, Shak Sifagaloa was living on the island of Oahu when his eldest daughter was diagnosed with severe kidney failure. Unable to provide adequate at-home care and in need of a specialist, Shak and his family packed up and left Hawaii to seek treatment at Seattle Children’s Hospital.

“Leaving the island was hard,” Shak said, “but our family knew this was the best option for my daughter.”

Because Shak had a felony offense in his past, he couldn’t stay with his family near the hospital; he lived out of a friend’s van while he looked for work. He enrolled in Goodwill’s warehouse logistics and

industrial vehicle programs, and secured a day job working for his local Goodwill store.

One busy day between classes and work, Shak received a phone call from the doctor. They found a replacement kidney for his daughter. “It was an overwhelming moment,” he said.

Today Shak is a delivery truck driver for Goodwill. He hopes to continue his education and give back to the community by helping those who are struggling to find work. Nearly 2,700 miles from his native island, Shak can still feel a sense of aloha at Goodwill.

“You walk in the door here and you feel welcome,” Shak said. “These are people that really, sincerely want to help and see you be successful.”

“THESE ARE PEOPLE THAT REALLY, SINCERELY WANT TO HELP AND SEE YOU BE SUCCESSFUL.”

SHAK SIFAGALOA

MEET

SHAK SIFAGALOA

INDUSTRIAL VEHICLES & WAREHOUSE TRAINING

30 Students Received 2+ Credentials in 2015-16

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Never too late to follow mom’s adviceAt 65, Donald Lambert isn’t a traditional student. He takes classes at Renton Technical College and Seattle Goodwill, sharpening his writing skills and preparing for more advanced college classes.

Donald is eager to achieve his goal: finishing a college degree with a double major in chemical dependency and health and human services.

“My mother used to say, ‘It’s never too late.’ Her voice is constantly in my head,” Donald said. “It’s the driving force for me to finish my education.”

Donald wasn’t always laser-focused on crossing the finish line. At 16, he started drinking and using drugs.

He moved to Seattle from Minneapolis in 1988 and was homeless for a while. He would start a new job or attempt sobriety, then quit when things didn’t go well.

When Donald heard that a friend was teaching at Seattle Goodwill, he committed to learning again. With encouragement from compassionate Goodwill instructors, Donald earned his diploma through the High School 21+ program. He plans to stay connected with Goodwill for life because of the help he has received breaking his barriers to success.

“Bottom line, it’s never too late to change your direction. But you need to search your soul and find what makes sense for you,” Donald said.

BARRIER: LACK OF EDUCATIONSOLUTION: Basic education classes helped 6,617 adults and youth learn English, gain computer skills and finish their GED.

MEET

DONALD LAMBERT

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“GREEN CORPS MADE ME FEEL LIKE I WAS PART OF A FAMILY. THEY SHAPED ME.”

Goodwill experience inspired a future working with youthDriven by a passion to inspire and support disadvantaged youth, Ta’Vion Vaughn Washington represents the power of perseverance. Before age 10 he lost his mother and father to the criminal justice system. Ta’Vion was shuffled in and out of foster care, then broke the law and was arrested when he was 17.

“I remember sitting in jail and thinking, ‘This isn’t the life I want, this isn’t how I was raised,’” Ta’Vion said. “Once I got out I started looking for a job, but no one would hire me because of my past.”

A friend suggested he join Seattle Goodwill’s Youth Green Corps program. In partnership with the Seattle Department of Parks and Recreation, Green Corps combines goal setting and work experience with environmental restoration and trail maintenance.

“Green Corps made me feel like I was part of a family. They shaped me,” Ta’Vion said. “And without the connections I made with politicians and community leaders through Goodwill, I probably wouldn’t have a nonprofit of my own today.”

Ta’Vion runs Boys to Men Ministries, a community outreach program that helps newly released adult prisoners with housing, educational support and a path back into society.

Helping others succeed and giving advice has long been a desire for Ta’Vion. Through his job as a Goodwill communications liaison, Ta’Vion speaks at schools, job fairs and training programs.

MEET

TA’VION VAUGHN WASHINGTON

DONALD LAMBERT

YOUTH PROGRAMS84 Students Enrolled

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DONORS* Corporations/FoundationsAnonymousAlaska AirlinesThe Art Institute of SeattleBank of AmericaBank of America FoundationBoeing Company Charitable TrustCity of BurienCity of Seattle Department of Parks & RecreationClearChannel OutdoorCOBRAComcastComplete OfficeDavis Wright Tremaine LLPDepartment of Social & Health Services–Region 4eBay Giving WorksEverett Community CollegeFoushée & AssociatesHagen, Kurth, Perman & Co., P.S.HomeStreet BankJackson | Main ArchitectureJPMorgan Chase & Co.The K FoundationKeyBankKibble & PrenticeMicrosoftNetstar CommunicationsNorcliffe FoundationNordstrom, Inc.Quintet Investments, Inc.Safeway Inc.Scan Design FoundationThe Seattle FoundationSeattle MarinersShort Cressman & Burgess PLLCSkagit Community FoundationSnohomish County Public WorksTotal ReclaimTulalip Tribes Charitable FundUnited Way of King CountyUPS Mail InnovationsUS Bancorp FoundationVulcan Inc.Wallace PropertiesWillis Towers WatsonYMCA of Snohomish County

DONORS** IndividualsAnonymousPhil AgnelliChap and Eve AlvordJohnathin and Jacky AntisRoger AtlasHarriet and Jon BakkenJames BemisLarry and Sherry BenaroyaBob Best and Jill LoweMatthew BettsBishop Fleet FoundationMolly BosticAndrew BuelowYogini BurwayDaryl Campbell and Janel JohnsonBruce and Sherry CarbaryCarl CarriganKristina Case and Rick StantonTony and Mary Pat ChengKen CollingThomas ContrerasPatricia CoulterDaniel Da Silva and Julie FelgarJay DeckerReah DePriest and Keith ClarkDG FoundationMichael DudleySuzanne and Steve EblingMarcus and Janine EricksonMark and Susan EstebBrian and Trish EvisonDavid and Alessandra FielerMarkee and Veronica FosterThe Foster FoundationCathy Gibson and Aleksei KrasnokutskyGibson Family FoundationEamonn GormleyCasey HagenVenny HarjantoMaureen and Jim HarkinsGeorge Harrison and Charlotte PierHarvest FoundationJohn and Chris HaydukRichard HelmJahna and Nicolas HildebrandtDan HillMaureen HoffmannRick and Joyce IsraelDevon JohnsonC. Paul JohnsonMichael Jurich and Rolando ValdepeñasMitchell KirilukJane KoenigBob KroeseAlida and Christopher LathamWayne and Teresa LauDr. Mary Lebsack

Candy J. Lee and Rocke KoreisStacie LeeRonald Leimkuhler and Trung HuaLenore M. Hanauer FoundationRodney and Juanita LooneyPeter LorenzRyan and Rebecca LowLRCA Peterson Family FoundationWayne and Glenda LuggTodd and Julie LuttinenMartin Family FoundationBarbara MartynCatherine and Barry McConnellMason McCowCharlotte MerrittChris and Laura MeyerMark and Debra MillerBenito MinicucciScott Missall and Kathryn Strobl-MissallMelissa MorganDr. Amy Morrison GoingsSandra MossGeorge and Pauline MulliganTeresa and Clint NoonanBruce and Jeannie NordstromRichard and Jan PahreVijya Patel and Scott BlockMichael PeerandNorman and Jacquie ReamRao RemalaRusty RichardsonNicole RobertsAidan and Abi RogersShellie and Ali SadrKristin and Tod SakaiTania San Miguel-BoundsMark and Monica ScottKate and Fritz ShoemakerMarianne and Jeff ShortPaul and Susan SkoglundPatricia SmithH. Martin and Patricia SmithBeverly SmithBroderick and Holly SmithGreg Smith and Monica SmithVeronica SopherCraig SpiegelTodd and Karla SproulBrian and Becky StadingDelena and Manuel SundayJames ThomasDawn TrudeauEdelgard UnderhillShawn UnderwoodJune VynneLaura and Michael WaltonValentine WelmanDerryl WillisJeff ZirkleAndy Zozom and James HumesJohn Zunick and Mary Jo Gillis

*Gifts totaling $1,750 or more **Gifts totaling $1,000 or more

THANK YOU FOR YOUR SUPPORT DURING FISCAL YEAR 2016(July 2015–June 2016)

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Every effort was made to compile an accurate list of supporters and donors. However, if you think there are discrepancies in the list, please contact Jessica Andrewartha, Philanthropy Specialist, at jessica.andrewartha@seattlegoodwill.org or (206) 860-5705. For a complete list of supporters, visit seattlegoodwill.org/about-us/financial-supporters. For a complete list of volunteers, visit http://seattlegoodwill.org/get-more-involved/volunteer/our-volunteers.***15 or more hours of service this year

HONOR ROLL Members support Seattle Goodwill through recurring givingAnonymousRobert AyeCarl and Cindy BensonPatricia CoulterMargaret DavidsonMargaret and Philip Herter Carol and Glenn HortonBraulia Martinez F. de FarverSteve MillardLois NorthStephen O’BrienMohammed OmarPauline OsterlohHelen PetersenValerie PollardRegina RileyBrian Silkworth and Bill ColterMary StewartNeva SullivanWendy Walker

GOODWILL LEGACY CIRCLE Members support Seattle Goodwill through planned givingReah DePriest and Keith ClarkJames and Marlene FletcherGregory GerhardCathy Gibson and Aleksei KrasnokutskyHanne and Edward GwilymMichael Jurich and Rolando ValdepeñasCandy Lee and Rocke KoreisCora LewisCatherine and Barry McConnellThe Estate of Larry RandLauriann and Norton ReynoldsThe Estate of Elvan Donald TeelMargaret Wilhyde

“YOUR HEART SWELLS WHEN YOU THINK OF THE PEOPLE GOODWILL HELPS.” –John and Chris Hayduk, longtime Seattle Goodwill supporters

2015–16 Volunteers***Oscar AguirreRobert AlviarJoan ArakakiRoger AtlasRichard BaillieCarla BarrickTeshome BayuKazua BedkerNicole BenvenutiMichelle BergemeierLauren BiddleAndre BlandAlfredo BongatEleanor BoydCharles BridgesPatrick BrownHelen BrownGary CadyBreanna CarterBrenda ChanMaisy ChanAndrea CharryThomas ChowEve CohenTony CollisClaire ConroyElizabeth CritesIan CurtisSusanne DamskiKirsten DanielsAnkita DasYvonne DavalosSarah DingAnn Cassie DuongAshley EfflerKimber EmanoffJason EricksonMaria EstiponaSusan FisherMarkee FosterRose FriedliNancy GarciaCathie GerlicherCathy GibsonNidia GironCarolina Gonzalez ZapataMark GordonLynn GoughJonathan Guerrero

Yaru GuoBrandon GustafsonRenee GuzmanSonya HachezPeggy HardtCheryl HarrisonTiffany HatyJeanne HippAnne HouKristi JamesJenet JanutoTerrilyn JohnsonSarah JohnsonJanel JohnsonKevin JoyceFlorence Katz BursteinTizita KebedeYvonne KevinsWoldu Abraha KidaneMike KilleenCameron KingClaudia KiyamaWayne LauEstefania LaudoMay Ling LeeCristina Leo ValdiviaZophie LesleaBrianna MaddenJuliana Mariani SantosDagmar MathenyDel MathesCrystal MattesonDonnie MaxwellLaura McCartyMac McCormickAndrew MetzBolivar MirabaScott MissallFreddy MwawaSurbhi NandanNastaran NazemianKim NguyenCarol O’BrienTheresa OlsonTeresa OskamKaye OstgardRichard PahreGonzalo PanduroAmruta PhadkeDat PhanRaisa RaduLuis RattiaMichelle Rau

Timothy ReedDavid RegnierShea RequaRichard RhodesMariana RomanoDana RomascanuMaria RuizShellie SadrSamia SanchesMark SanchezFatou SannahJustin SchutzAncilla SequeiraCharmi ShahShora ShahryarMarianne ShortMadison SilvaRaj SinghAleksandra SlatalaCynthia SmithCliff SnyderAgustin SobremonteEric SorlienVanessa SpillariTodd SproulMyra Stallworth-DawsonLoanne StikaKaren StinchcombShirley StubbenLetha SwansonJames ThomasJanet ThomasseauNikal ToorDesmond ToorMassimo TuminiAmbily Vadakkemuriyil RamakrishnanVaishali VakhariaJuli VerdieckHeike VordenbaeumenLaura WaltonClay WarnerLynn WarnerCindy WeberAbby WelchDerryl WillisAmy XuPan XuShelena YarukhinaDottie YoungMan Zhang

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OUR STUDENTSOur students are a diverse group who enter our programs with many barriers to success, but everyone wants the same thing—opportunity for a better life.

IMPACTS AND OUTCOMESSeattle Goodwill, a mission-driven organization, works to address poverty and strengthen communities by preparing people for employment in the current and future marketplace.

99NATIVE LANGUAGES

64%FEMALE

$16,063INCREASE IN AVERAGE HOUSEHOLD INCOMEUPON COMPLETION OF PROGRAMS

$8,042AVERAGE INDIVIDUAL

INCOME

43AVERAGE AGE

BELOW 200% POVERTY

RECEIVE FOOD STAMPS

IMMIGRANT/REFUGEE

NO HIGH SCHOOL DIPLOMA/GED

LESS THAN 4TH GRADE ENGLISH READING LEVEL

DISABLED

EX-OFFENDER

78%37%

61%30%

14%21%

16%

279

PLACED IN COLLEGE OR CERTIFICATE PROGRAMS

86%RETAIL PROGRAM GRAD

EMPLOYMENT RATE

700+EMPLOYERS

HIRED GOODWILL STUDENTS

9,767

STUDENTS SERVED THROUGH JOB TRAINING

AND EDUCATIONPEOPLE PLACED IN JOBS

1,485

4,917 VITA TAX RETURNS COMPLETED

$6 MILLION RETURNEDGOODWILL GRADS

RETAINED JOB AFTER 1 YEAR

76%

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YOUR SUPPORT HELPS OVERCOME BARRIERS TO OPPORTUNITYEvery day we meet individuals ready to make a change. Whether their barriers to economic opportunity are related to language, culture, housing or lack of work history, people have found a path to success through Goodwill.

Seattle Goodwill Industries is a 501(c)(3) nonprofit organization committed to job training and education. We strive for efficiency with the resources you entrust to us. This year about 80 percent of our community financial donations and net proceeds from our retail thrift operations funded programs that positively changed lives. Thank you for being partners in our efforts.

FINANCIAL INFORMATION FISCAL YEAR 6/28/15–6/25/16Sale of goods 107,615,635 Expenses related to collecting, processing and sale of goods (95,807,480)

Net proceeds from retail thrift stores 11,808,155

Financial contributions from individuals, corporations, foundations and government grants 2,690,669 Other income (including investments, interest and dividends) 1,266,895

Funding available 15,765,719 Job training and basic education classes and services 11,861,881 Management and general expenses 2,514,045 Fundraising expenses 679,443

Total 15,055,369

Increase in net assets 710,350

Percent of available funding invested in changing lives through jobs, now and in the futureJob training and basic education classes and services 11,861,881 Increase in net assets 710,350

Total 12,572,231

Funding available 15,765,719

Percent 79.74%

Percent of available funding spent on management, general and fundraisingManagement and general expenses 2,514,045 Fundraising expenses 679,443

Total 3,193,488

Funding available 15,765,719

Percent 20.26%

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TERO VOCATIONAL TRAINING CENTER

E X E C U T I V E C O M M I T T E E : Derryl E. Willis, Chair / Broderick Smith, Vice Chair / Shellie Sadr, Secretary / Richard Pahre, Treasurer / Markee A. Foster, Immediate Past Chair/Scott Missall / Marianne Short / Todd R. Sproul / Daryl J. Campbell D I R E C T O R S : Reah DePriest / Catherine Gibson / Dr. Amy Morrison Goings / John Hayduk / Michael Killeen / Wayne Lau / Linda Marzano / Tim Myers / Lauriann Reynolds / Naria Santa Lucia / Scott F. Wilson

Building tiny homes and teamworkDrills, saws and classic rock tunes fill the air at the Tulalip tribe vocational center, where construction students build tiny houses for Seattle’s homeless.

But before they even pick up a hammer, students spend time in the classroom. Lisa Telford, of the tribe’s vocational training center, partners with Seattle Goodwill to teach workplace readiness skills.

“Students connect right away when they learn the ‘soft skills’ like teamwork, how to respond to feedback and see their own talents and strengths,” Lisa said.

The spirit of teamwork follows students to the workshop, where they have built 11 tiny houses for the Low Income Housing Institute.

Seattle Goodwill partners with the Tulalip Tribal

Employment Rights Office (TERO) for a number of workplace readiness programs and vocational classes.

“Their instructors are engaging and enthusiastic. The students really pay attention,” Lisa said.

Lynne Bansemer of the TERO Vocational Training Center, agreed. “The Goodwill partnership is one I never want to lose.”

700 DEARBORN PLACE S.SEATTLE, WA 98144

(206) 329-10001 (877) GIVE4GOOD

SEATTLEGOODWILL.ORG

AS OF 12/1/16

PARTNER