best practice sharing for fighting covid-19...wuhan staff overall, less than 6% of our staff have...
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Best Practice Sharing for Fighting COVID-19
March 2020
1
Confidential Information 2
Key Actions Taken and 0 Infection Among 5500+ Staff
1 A cross-functional operations team was established to coordinate the response across operational units and sites. This
team is led by Chris Chen, CEO, and Daily Operation Update Meeting.
2 An online tool has been developed from the onset to engage with each employee to self-report their location and health
status. Contacts have been established for all employees for efficient self-reporting and self-tracking.
3 Work closely with employees and local governments to ensure full compliance with local quarantine requirements, including
securing temporary accommodations.
4 Full salary coverage during employee quarantine time to discourage under-reporting and ensure a safe workplace for all
employees.
5 Secured masks and other PPE (Personal Protective Equipment) with daily distribution to employee to meet requirement to
wear a mask at all times.
6 Well trained EHS team with robust emergency response plan and publishing of employee handbook
7 Frequent disinfection of common spaces including HVAC, strict employee cross-building access and staggered work
schedule to decrease exposure risks.
9 Cafeteria reconfiguration executed to minimize transmission during meal time (maintaining 6-ft distance)
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Contractor/Visitor/Supplier Control: cancel all non-essential visits and tighten the management of all contractors with health
commitment letter required prior to visit.
8 Twice daily body temperature reporting and tracking, measuring temperature before entering the campus and café
Confidential Information 3
Cross-Functional Operations Team
MFG – Key Person
Quality – Key Person
Dev – Key Person
BID – Key Person
OU – Key Person
EHS
Sanitize Company areas
Staff Temperature
monitoring
Access control
Guidance for preventiveAdministration
Office Cleaning
Cafeteria & Lunch box
Shuttle Bus
Staff Dormitory
HR
Special HR Policy
Staff Q&A hotline
Employee caring
Government Affairs
Daily Policy Update
Official information
Work close with Gov.
IT
Online work support
VPN
App for reporting location
and temperature
Operation Team
Unit/Site Contacts
DEPARTMENT
Obey and
implement
Company
policy and
regulation
Collect
employee
information
Department
area sanitize
Quick Response
CEO
Confidential Information 4
Guidance for Preventive Actions - Commuting & Work Area C
om
mu
tin
g
Must know for staffs Preventive actions
• Prepare mask on the first day of work
• Try not to use public transportation
• Measure temperature before work; do not go to work and report to supervisor if
abnormalities are observed.
• Wear masks in vehicles, avoid touching objects using bare hands.
•
• Sanitize company shuttles with 75% bleach every day.
• Sanitation Log for Company Shuttle will be attached to the shuttle and maintained
by the driver.
Wo
rkA
rea • Take temperature before entering the company, wash hands after entering.
• During work hours, staffs should report to their supervisor if they need to leave
the work zone. After return, the staff will be asked to take his/her temperature
and wash hands again.
• Shuttle bus is recommended when traveling between different work zones
• Temperature will be taken before entering the company. Staffs with body
temperature above 37.2 ℃ are not allowed to enter the company and will be
advised to see the doctor.
• Sanitize public areas every day, such as foyers, hallways, meeting rooms,
elevators, stairways, bathroom and etc., using bleach or 75% ethanol (spray is
preferred)
Confidential Information 5
Guidance for Preventive Actions - Work AreaW
ork
Are
a
Must know for staffs Preventive actionsIn the elevator (high risk):
Wear mask; avoid touching elevator buttons with bare hands; wash hands
after coming out of the elevator
Dining Halls (high risk):
Do not take off your mask until eating; avoid taking a meal seating across
the table with each other; avoid talking while eating ; Wash hands after
dining.
Office (high risk):
• Wear mask; keep distance when talking; keep ventilation; EHS will provide
ethanol for staffs to clean the work area.
• Keep the work area tidy; ventilation is recommended 3 times a day.
• Keep one meter distance from your coworkers; avoid face to face
communication.
• Avoid touching door knobs or elevator buttons with a bare hand; wash
hands immediately if touched; drink adequate amount of water.
Meeting Room:
• Use online meeting if possible
• If face-to-face meeting is necessary, wear masks during the entire course
of meeting, wash hands before entering the meeting room
• Attendees need to sit one meters away from each other. Ventilate every
hour, if the meeting exceeds an hour.
• Sanitize the meeting room, furniture, office supplies after the meeting; tea
sets also need to be sanitized.
Sharing documents:
Wash your hands after delivery of documents; wear masks when reading
shared paper documents.
Physical exercise during break:
Moderate exercise is recommended.
Logistics:
• Sanitize public areas every day, such as foyers, hallways, meeting rooms, elevators, stairways,
bathroom and etc., using bleach or 75% ethanol.
• Provide liquid and solid hand soap in the bathroom
• Logistic staffs including security and janitors are required to wear masks during work and keep
adequate distance from others.
• Janitors will wear single-use rubber gloved and wash hands after work.
Sanitize public areas, labs, door knobs of bathrooms, printer surface, elevator buttons and other hot
spots using bleach or 75% ethanol, four times a day. Buttons on the water dispensers will be cleaned
once a day.
• Floor of public areas and bench tops will be mopped or wiped with sanitizer twice a day.
• Trash cans in the office area will be emptied timely every day and sanitized with sanitizer.
• Other trash cans will be cleaned daily. Trash disposal areas will be sanitized twice a day.
• Towel and mops will be sanitized with sanitizer after use in order to be reused.
Sanitation of ventilation systems:
A. HVAC
• The return air vent in the cleanroom will be sanitized with 75% ethanol every day.
• The engineering department will clean the air outlet of the CNC air conditioner with 75% ethanol
every day.
B. VRV air conditioner and other non-cleanroom air conditioner:
1) The engineering department will clean the ventilation system of VRV with 1:100-fold diluted bleach
every day.
2) For offices that are not in use, the engineering department will clean ventilation system of VRV
with 1:100-fold diluted bleach once. Those offices will be labels as “Not in use”. If those offices are
needed, the label will be removed, and the engineering department will be notified for daily
sanitization operation.
3) Bleach will be sprayed when opening VRV and other ventilation systems for sanitization.
Confidential Information 6
Guidance for Preventive Actions - Dining & LeaveD
inin
g
Must know for staffs Preventive actions
• Recommend staffs to come to dining halls at different time
intervals to avoid gathering.
• At the dining hall, do not take off your mask until eating. Avoid
taking a meal face to face across a table. Avoid talking while
eating and avoid gathering. Wash hands before and after eating.
Overall strategy:
• Recommend staffs to come to dining halls at different time intervals to avoid gathering.
• Sanitize the dining area at least once a day every day; sanitize the furniture and utensils.
• Sanitize the dining area at least once a day every day; sanitize the furniture and utensils.
• Keep the kitchen dry and tidy; put cooked and uncooked materials separately and especially
avoid mixture of raw meat.
• Tightly control the resource of food ingredients; use the appropriate purchasing channel.
• Recommend balanced menu
Leavin
g f
rom
Wo
rk • Before leave, wash hands and wear mask.
• On public transportation or company shuttle, wear a mask all the
time and avoid touching objects on the vehicle with bare hands as
much as possible.
• After taking off the mask upon arriving home, wash hands first
and then sanitize your cellphone and keys with 75% ethanol or
antiseptic wipes.
• Ventilate and keep tidy at home and; avoid gathering.
• Sanitize company shuttles with 75% bleach every day.
• Sanitation Log for Company Shuttle will be attached to the shuttle and maintained by the
driver.
Confidential Information 7
Wuhan Staff
Overall, less than 6% of our
staff have traveled to
Wuhan, transited through Wuhan,
or had contact with people coming
from Wuhan
Infected
No employee from WuXi Biologics has
been diagnosed with COVID-19 infection
Return to work
All three sites (Shanghai, Wuxi and Suzhou) resumed
operation on Feb 12th after the extended Chinese
New Year break
Rate of Return to Work
Approximately 97% of staff are already back to the cities in which they work. We have already resume normal operations
Employee Health Monitoring and Safe Workspace
Confidential Information
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01ACTION
02ACTION
03ACTION
Before Manufacturing
Before entering the GMP facility, each and every GMP staff is checked according to WuXi Bio’s policy on COVID related health and exposure history. Only authorized staff are allowed to enter GMP areas.
During Manufacturing
Each and every staff strictly perform temperature monitoring twice a day.
After Manufacturing
QA for all CB/DS/DP product release will verify whether there is any suspected and/ or confirmed cases (COVID-19) of personnel involved in GMP manufacturing and conduct impact assessment for product quality if required.
04ACTION
Quality Statement Issued
WuXi Bio will provide quality statement for each batch to certify that all of the personnel involved in the manufacturing and shipping are healthy as there is no suspected or confirmed cases of personnel involved in manufacturing and shipping contracting COVID-19 virus reported up to the date of shipment.
Cautious Quality Measures to Safeguard GMP Productions
Confidential Information 9
Human Resource Supply & Employee Morale
Established employee WeChat
groups to stay in touch with
employees to keep them updated
about government and company
policies and their situation
Adopted work-from-home + work-on-site
approach: ensure manageable population
on site, and gradually increase to its
normal state.
The Sr. Leaders meet daily
to assess needs and
reallocate resources to
ensure the continuity of
GMP manufacturing
We applied a dynamic 5-tiered
mechanism to identify low risk
employees to return to work
• 1st tier: employees who have been
working during the Chinese New Year
holiday break and can continue to work
• 2nd tier: didn’t leave work city and can
called back to work
• 3rd tier: cross-facility personnel support.
4th tier: employees who have returned
and completed 14 day quarantine
• 5th tier: employees in key positions
take expanded responsibilities
Confidential Information 10
Material Supply & General Requirements
Supply Chain
Work closely with Procurement, Quality and Manufacturing facilities
to put in place material supply emergency plans
Establish back-up supplier resources in case of supply interruption
work with government to obtain all kinds of permits to ensure smooth
domestic transportation of key materials
Maintain healthy inventory of key production materials and disease
protection materials
Production Facilities
Obtain materials from Supply
Chain department ahead of
time
Adjust the usage of masks to
reduce mask consumption
Employees
Required to take their temperatures
before they leave for work. If not
feeling well, recommend to stay at
home/work from home.
Avoid going to populated places
after work and during weekends
While on Site
While on site, wear masks all
the time, and not to touch
elevator buttons and door
knobs with bear hands.
Wash hands often and
thorough
Reduce movements and
contacts with colleagues.
Ensure the traceability of
one’s movements
Confidential Information 11
Customer Engagement
• The business Continuity Plan is well implemented during the outbreak with SOPs and risk mitigation strategies in place for potential disaster events
• Provided update to our global clients and investors on both Jan 29 2020 and Feb 11 2020
• “WuXi Biologics Provides Operation Update Related to the Coronavirus Outbreak” (https://www.wuxibiologics.com/wuxi-biologics-provides-operation-update-related-coronavirus-outbreak/)
• “WuXi Biologics Provides Back-to-work Operation Update Related to the Coronavirus Outbreak” (https://www.wuxibiologics.com/wuxi-biologics-provides-back-work-operation-update-related-coronavirus-outbreak/)
• Both PM and CMC leads for each individual project have done thorough project impact assessments and have been in active communications with clients throughout the outbreak for alignment on upcoming project execution plans. Our clients have expressed caring words and unanimous support for us to overcome these short term challenges
• Until the outbreak is under full control, we encourage clients to consider alternative approaches for information exchange instead of on-site visits
• We replaced Skype with Zoom to improve TC quality and are developing software supporting remote PIP and virtual site tour
Confidential Information 12
Join the Fight Against COVID-19
WuXi Biologics and its employees have made donations and carried out rescue work in
response to the coronavirus outbreak. In total, one million RMB was donated, and
much needed medical supplies were received by Wuhan hospitals
WuXi Biologics has already mobilized a large team of more than 240 scientists and is
working closely with global organizations to develop and manufacture multiple
neutralizing antibodies to potentially treat the viral infection
Link
A 3-hour global virtual forum entitled “Let Science Lead: A Special Online Forum on
COVID-19” was co-hosted with 5800+ participated on-line. Video recording can be found
from HERE.