behind-the-ear hearing instruments max spm · grease the housing top at the highlighted locations...

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unitron.com Page: 1 of 17 Copyright ©2013 Unitron Document Number: Max™ SP & Max™ SPm SI-101 Revision: 03 This document is produced and reserved for Unitron service centers and for trained authorized service departments exclusively. Behind-The-Ear hearing instruments Products and models Electrostatic discharge sensitive devices Take ESD precautionary measures whenever handling electronic devices 0543 Service Instruction Max SPm Max SP Max 20 SPm Max 6 SPm Max E SPm Max SPm Flex:trial Max 20 SP Max 6 SP Max E SP Max SP Flex:trial UNCONTROLLED COPY IF PRINTED

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unitron.com Page: 1 of 17Copyright ©2013 Unitron

Document Number:

Max™ SP & Max™ SPm SI-101Revision:

03This document is produced and reserved for Unitron service centers and for trained authorized service departments exclusively.

Behind-The-Ear hearing instruments

Products and models

Electrostatic discharge sensitive devicesTake ESD precautionary measures whenever handling electronic devices 0543

Service Instruction

Max SPm

Max™

SP

Max 20 SPmMax 6 SPmMax E SPm

Max SPm Flex:trial

Max 20 SP Max 6 SPMax E SP

Max SP Flex:trial

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Document #

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SI-10103

Max™ SP & Max™ SPm

Table of contentsGeneral information 3

Equipment and materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

BTE delivery settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Visual inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Listening inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Colour selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Tools and fixtures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Tamperproof ................................................. 7

Battery door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Volume rocker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Max [20/6/E] SPm BTE ................................. 8

Explode view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Spare parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Max [20/6/E] SP BTE ................................... 10

Explode view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Spare parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Repair information 12

Max SPm disassembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Max SPm disassembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Application fof anti-corrosion grease . . . . . . . . . . . . . . . . 14

Pre-assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Max SPm assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Max SP assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Revision History 17

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SI-10103

Max™ SP & Max™ SPm

Category Description Part no./Download

Service tools Pin handling tool (10 pcs) 002-0404-1

Software TrueFit 2.0 or higher unitron.com

u:set 4.0 or higher

Programming cables Programming cable CS44 (Unitron Version) 058-5005 (blue)

058-5006 (red)

Cable style 4 black 058-5059

Cable tool kit 054-5307

Batteries Max SPm - 13A

Max SP - 675

Documentation Technical Data unitron.com

TI-266; Measurment of BTE Hearing Instruments

SI-099 Acoustic Couplings Guide

General informationEquipment and materials

Model Program 1 Program 2

Max 20 SPm

Max SPm Flex:trial

Automatic 4Telephone (Mic + T-Coil)

Quiet/match target Speech-in-noise Noise Music

Max 6 SPmAutomatic 3

Telephone (Mic + T-Coil)Quiet/match target Speech-in-noise - -

Max E SPmAutomatic 2

Telephone (Mic + T-Coil)Quiet/match target - - -

Max 20 SP

Max SP Flex:trial

Automatic 4Telephone (Mic + T-Coil)

Quiet/match target Speech-in-noise Noise Music

Max 6 SPAutomatic 3

Telephone (Mic + T-Coil)Quiet/match target Speech-in-noise - -

Max E SPAutomatic 2

Telephone (Mic + T-Coil)Quiet/match target - - -

BTE delivery settings

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Max™ SP & Max™ SPm

Visual inspection

Housing OK?

Hook OK?

Mic Protect OK?

Replace housing

Replace hook

Replace Mic Protect

No

No

No

No

No

No

Yes

Yes

Yes

Yes

Yes

Programswitch & volume

controlOK?

Serialnumber label

OK?

‘O’ RingsOK?

Replace button, knob/rocker

Replace serial number label

Replace ‘O’ Rings

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Max™ SP & Max™ SPm

Audible? Audible?No

No

Volume ControlOK?

No

No

Clear sound on front mic?

Clear sound on front mic?

No

No No

Yes

Yes

Clear sound on T-Coil?

Yes

No

Yes

Yes

Insert battery, close battery door

Set to T_Coil:

NoRemote control distance > 105cm?

Yes

Switch programs using remote:

NoHI switches to T-Coil?

Set to easy-t:Switch to non-T-Coil program,

apply reed switch tester(or telephone receiver)

Replace SEM

NoReplace SEM

Replace SEM

Replace SEM

Replace SEM

Check battery contacts

Change Mic Protect

Check / re-solder AMM-BRMconnections.

If hissing sound only:check microphone wire connections

If feedback/howling squealing:check microphone position, tubing and suspensionmicrophone wire positioning, wire must be free of tension and without kinks and knots.check ‘O’-Rings, replace if loose, damaged or missing.

Replace SEM

Supply with programming

cable

Typical composite response curve withhearing instrument set to ‘test mode’.

filtered hooknon-filtered hook

Listening inspection

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Max™ SP & Max™ SPm

Use this end to remove pinsUse this end to install pins

Pin removal tool (002-0404-1)

Colour selectionsColour

numberColor

description

Conversion kit

standard

Conversion kit

Flex:trial Battery Door Mic Protect Tamper proof

01 Beige • • • • •

03 Brown • •

05 Light gray • • • • •

06 Black • •

12 Dark gray • • •

35 Taupe • •

36 Trans. red • •

37 Trans. blue • •

41 Pearl • •

D0 Stone • •

Tools and fixtures

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Max™ SP & Max™ SPm

Battery door

Volume rocker

1

1

3

3

2

2

4

4

Remove door by removing pin using tool 002-0404-1

Remove pin using tool 002-0404-1.

Pull lock out and up to remove / install battery.

Insert tamperproof volume control rocker.

Install tamperproof door, install pin

Remove volume control rocker.

Push lock in to lock battery into place.

Install pin.

Tamperproof

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SI-10103

Max™ SP & Max™ SPm

Max [20/6/E] SPm BTEExplode view

04/01

01

07

031011

14

16

0101

12

13/01

08

06

02/01

05

09

15

08

10

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SI-10103

Max™ SP & Max™ SPm

Pos DescriptionLot † size Part number

01 Conversion Kit Max SPm 1 048-5149-xx*

01 Conversion Kit Max SPm Flex:trial 1 048-5158-xx*

02 Battery door 10 004-6691-xx1*

03 Tone Hook HE7 680 10 004-1207-001

04 Microphone protector 10 004-6305-xx1*

05 Program switch/membrane kit 10 004-6266

06 ID Plate ‘Unitron Max 20 SPm’ Printed Black 10 004-6705-131

06 ID Plate ‘Unitron Max 20 SPm’ Printed Gray 10 004-6706-131

06 ID Plate ‘Unitron Max 6 SPm’ Printed Black 10 004-6707-131

06 ID Plate ‘Unitron Max 6 SPm’ Printed Gray 10 004-6708-131

06 ID Plate ‘Unitron Max E SPm’ Printed Black 10 004-6709-131

06 ID Plate ‘Unitron Max E SPm’ Printed Gray 10 004-6710-131

06 ID Plate ‘Unitron Max SPm’ Printed Black for Flex:trial 10 004-6727-131

06 ID Plate ‘Unitron Max SPm’ Printed Gray for Flex:trial 10 004-6734-131

07 Pin 0.7 x 5.4 mm titanium 10 002-0460-1

08 Pin 0.7 x 7.15 mm titanium 10 002-0461-1

09 Pin 0.7 x 8.9 mm titanium 10 002-0459-1

10 O-Ring 2.3 x 0.35 mm 10 005-0088-1

11 O-Ring 2.3 x 0.45 mm 10 005-0393-1

12 Code pin, left - blue 10 004-0781-071

12 Code pin, right - red 10 004-0781-101

13 Weather protection (short) 10 004-1281-001

14 SEM for Max SPm - includes transducers 1 045-0326-2

15 Volume control cover 10 005-0012-1

16 Volume control rocker 10 004-6208-131

Optional:

03 Tone Hook HE7 10 004-1865-001

03 Mini Hook HE7 680 10 004-2775-001

03 Mini Hook HE7 raw 10 004-1230-001

04 Microphone protector Kit (contains 2 mic protectors and pin removal tool) 1 054-5234-xx*

- 13 Tamperproof Kit 1 054-5248-xx*

Spare parts list

* The ‘xx’ in part numbers signify colour designation, see “Colour Selection” section for available colours.

† Number denotes Lot Size; Quantities ordered must be in multiples of Lot Size only.

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Document #

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SI-10103

Max™ SP & Max™ SPm

Max [20/6/E] SP BTEExplode view

04/01

01

07

03

14

16

0101

12

13/01

08

06

02/01

05

09

15

08

10

1011

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Document #

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SI-10103

Max™ SP & Max™ SPm

Pos DescriptionLot †

size Part number

01 Conversion Kit Max SP 1 048-5148-xx*

01 Conversion Kit Max SP Flex:trial 1 048-5160-xx*

02 Battery door 10 004-6689-xx1*

03 Tone Hook HE7 680 10 004-1207-001

04 Microphone protector 10 004-6305-xx1*

05 Program switch/membrane kit 10 004-6266

06 ID Plate ‘Unitron Max 20 SP’ Printed Black 10 004-6699-131

06 ID Plate ‘Unitron Max 20 SP’ Printed Gray 10 004-6700-131

06 ID Plate ‘Unitron Max 6 SP’ Printed Black 10 004-6701-131

06 ID Plate ‘Unitron Max 6 SP’ Printed Gray 10 004-6702-131

06 ID Plate ‘Unitron Max E SP’ Printed Black 10 004-6703-131

06 ID Plate ‘Unitron Max E SP’ Printed Gray 10 004-6704-131

06 ID Plate ‘Unitron Max SP’ Printed Black for Flex:trial 10 004-6728-131

06 ID Plate ‘Unitron Max SP’ Printed Gray for Flex:trial 10 004-6735-131

07 Pin 0.7 x 5.4 mm titanium 10 002-0460-1

08 Pin 0.7 x 7.15 mm titanium 10 002-0461-1

09 Pin 0.7 x 8.9 mm titanium 10 002-0459-1

10 O-Ring 2.3 x 0.35 mm 10 005-0088-1

11 O-Ring 2.3 x 0.45 mm 10 005-0393-1

12 Code pin, left - blue 10 004-0781-071

12 Code pin, right - red 10 004-0781-101

13 Weather protection (short) 10 004-1281-001

- Adhesive tape 3x3mm white 10 021-0477-1

14 SEM for Max SP - includes transducers 1 045-0325-2

15 Volume control cover 10 005-0395-1

16 Volume control rocker 10 004-6208-131

Optional:

03 Tone Hook HE7 10 004-1865-001

03 Mini Hook HE7 680 10 004-2775-001

03 Mini Hook HE7 raw 10 004-1230-001

04 Microphone protector Kit (contains 2 mic protectors and pin removal tool) 1 054-5234-xx*

- 675 Tamperproof Kit 1 054-5225-xx*

Spare parts list

* The ‘xx’ in part numbers signify colour designation, see “Colour Selection” section for available colours.

† Number denotes Lot Size; Quantities ordered must be in multiples of Lot Size only.

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SI-10103

Max™ SP & Max™ SPm

Repair informationMax SPm disassembly

3 Remove electronics

1 2Remove pins Remove battery door, earhook and top shell;

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SI-10103

Max™ SP & Max™ SPm

Max SP disassembly

3 Remove electronics

1 2Remove pins Remove battery door, earhook and top shell

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SI-10103

Max™ SP & Max™ SPm

Application fof anti-corrosion grease

Pre-assembly

For SP versions only

Grease the housing top at the highlighted locations with

anti corrosion grease.

Grease the housing top at the highlighted locations with anti corrosion grease.

Place the service adhesive (Tesa Tape 3x3mm

021-0477-1) close to rib as indicated.

NOTE: The application of anti corrosion grease is important to keep the Max™ SP & Max™ SPm water resistant.

3

1 2

Install new O-rings on program cover and on sound spout. Insert program cover and volume control rocker into top

shell, insert pin. Install push button.1 2

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Max™ SP & Max™ SPm

Max SPm assembly1

3

2

4

Insert the electronics into the bottom shell. Mount the top shell on the device,

insert the battery door and ID plate.

Hold the housing together with fingers and insert the pins.

Install earhook.

Check that the holes of the top shell are

positioned concentrically to the microphone

suspension. Install windscreen.

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SI-10103

Max™ SP & Max™ SPm

Max SP assembly1

3

2

4

Insert the electronics into the bottom shell. Mount the top shell on the device,

insert the battery door and ID plate.

Hold the housing together with fingers and insert the pins.

Install earhook.

Check that the holes of the top shell are

positioned concentrically to the microphone

suspension. Install windscreen.

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Document #

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SI-10103

Max™ SP & Max™ SPm

Revision Detail Author Approved Date

01 Initial Release bdb 01-Oct-2012

02 Correction - SEM part numbers bdb 06-Dec-2012

03 Add colour number 12 to Flex:trial offering, update format. bdb 29-Apr-2013

Revision History

UNCONTROLLED COPY IF PRINTED

The signed original of this document is stored in the Information Control Dept.

Unitron Hearing Ltd., Kitchener, ON, Canada