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Carlos Naufel Director, Technical & Maintenance Support
Commercial Aviation
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Commercial Aviation
Defense & Security
Executive Aviation
15.9%
25.2% 58%
Other
0.9%
Embraer Revenue by Business Unit, 3Q/2015 19,000+ employees
US$ 6.3 billion revenue in 2014 Traded in Bovespa and Dow Jones
Dow Jones Sustainability Index
This information is property of Embraer and cannot be used or reproduced without written permission.
This information is property of Embraer and cannot be used or reproduced without written permission.
Customers COMMERCIAL AVIATION
AIRLINES COUNTRIES
90 61 1.6 + + AIRCRAFT IN OPERATION
THOUSAND * E-Jets families and ERJ only; scheduled and non-scheduled airlines.
This information is property of Embraer and cannot be used or reproduced without written permission.
This information is property of Embraer and cannot be used or reproduced without written permission.
EIS Process Robust Process Provided for New or Pre-Owned Aircraft
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Agreement Signed
Aircraft Delivery
EIS Project Creation
(eBoarding)
EIS Project Execution
EIS Timeframe Sales Campaign
Remarketing Notification Daily Support
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EIS Process
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“Standard” – Outdated Approach
RSPL
TRAINING
PUBLICATIONS
TECHNICAL SUPPORT
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MAINTENANCE PLAN
MAINTENANCE COSTS
FLIGHT OPS SUPPORT
AHEAD-PRO
ESIGHT
E-PERF TECH PUBS
E-SRM
MAINTENANCE TRAINING
FLYEMBRAER LEAN TRAINING
FLIGHT SIMULATOR E-FORUM
ACCOUNT TEAM
ASSIGNMENT
POOL
ECIP ENGINEERING
RSPL TOT
TECHNICAL TRAINING
AOG ROUTINE
24H MRO
Integrated EIS Process & Services Modular Services – “Fulfilling the needs”
EIS TEAM
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Integrated EIS Process & Services REAL EXPERIENCE: Robust EIS process speeds-up drastically the learning curve of airlines
98.40%
98.60%
98.80%
99.00%
99.20%
99.40%
99.60%
99.80%
100.00%
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EMBRAER E-190/195 - CHARGEABLE SCHEDULED RELIABILITY L12M VALUES - REF. DATE: NOVEMBER/2015
AUSTRAL LATIN AMERICA EXC. AUSTRAL LATIN AMERICA TOTAL
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AIRLINE A AIRLINE A
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Materials
Repairable Parts Pool Program EPEP “Ad Hoc” Parts Exchange Rental of Insurance Items TOP – Total Operation Program
Expendable Parts ECIP Collaborative Inventory Planning Program
Tooling and GSE TOT Tools and GSE Program
TOP Total Operating Program
Services Solutions Programs
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This information is property of Embraer and cannot be used or reproduced without written permission.
Pool Customers
More than More than
50 Pool Customers 700 Aircraft
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This information is property of Embraer and cannot be used or reproduced without written permission.
Training
23.000
PILOTS
9.200
MECHANICS
4.600
CABIN CREW
Trained Crew Members
This information is property of Embraer and cannot be used or reproduced without written permission.
This information is property of Embraer and cannot be used or reproduced without written permission.
E-Jets Full Flight Simulators Network
16 Customer Owned FFSs
13 Other Providers
10 FlightSafety FFSs
São Paulo E190 - Azul
Buenos Aires E190 - Austral
Panama City E190 - Copa
Mexico City E190 - Aeromexico
Orlando E170/ E190 - JetBlue
Denver E170 - SkyWest
Dallas E170 – CAE DFW
St Louis E170/E190 – FlightSafety
Minneapolis E170 – Compass
Cincinnati E170 – FlightSafety
Toronto E170/E190 – CAE inc.
London E170/E190 – CAE
Exeter E170/E190 – Flybe
Helsinki E170 – Finnair
Amsterdam E170 – CAE E170/E190 – FlightSafety
Frankfurt E170/E190 – Lufthansa/SAT
Munich E170/E190 – Lufthansa/SAT
Shizuoka E170 – Fuji Dream
Zhuhai E170/E190 – CAE
Sanya E190 – Tianjin
Brisbane E190 – Virgin Australia
Bahrain E170/E190 – Gulf Air
Jeddah E170 – Saudi Arabian
Amman E170/E190 – JATS
Azerbaijan E190 – Azal
This information is property of Embraer and cannot be used or reproduced without written permission.
This information is property of Embraer and cannot be used or reproduced without written permission.
Embraer MRO Network
EAMS (USA) E-Jets • ERJ Line/Base
OGMA (Portugal) E-Jets • ERJ • E120 Line/Base
TAP ME BR (Brazil) E-Jets • ERJ • E120 Line / Base
STAECO (China PR) E-Jets Line / Base
FLYBE AS (UK) E-Jets Line / Base LOT AMS (Poland)
E-Jets • ERJ Line / Base
NORDTEC (Russia) ERJ Line
Hop Régional (France) E-Jets • ERJ Line / Base
AUSTRAL (Argentina) E-Jets Line / Base
Kenya Airways (Kenya) E-Jets Line / Base
36 Service Centers 2 Owned | 10 Authorized | 24 Independent
Embraer Owned Service Center (EOSC)
Embraer Authorized Service Center (EASC)
Independent Service Center
EgyptAir (Egypt) E-Jets Line / Base
Tianjin Airlines (China PR) E-Jets • ERJ Line / Base
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Operation
Maintenance
Logistics
Global Connectivity Solutions
Data Warehouse
Automated Data Processing
Engineering
Sensors, Recording, Diagnosing & Connectivity
Smart Integration creates Better Experiences
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Fleet Management
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Health Monitoring & Prognostics - AHEAD-PRO
Dispatch Condition
Implemented via Dispatch Condition filters
Dispatch
MEL Condition
No Dispatch
System Trend Interface
Bleed Pressure Oscillation
APU EGT
TAT Sensor drift
+ + + +
+ + +
Preventive Action Opportunity
Higher Failure Risk
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Other systems +
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Reliability Data & Information for Fleet Management
Components Statistics
MTBUR & URR, MTBR and MTBF
High Management Views
Trends Charts
Engineering and Reliability Views
Dispatch Statistics
Schedule Reliability & Completion Rate
High Management Views
Engineering and Reliability Views
+ + + +
+ + +
This information is property of Embraer and cannot be used or reproduced without written permission.
This information is property of Embraer and cannot be used or reproduced without written permission.
In Summary
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Focus on core business and lean operation
Airlines demand for customized, modular and agile services
Co-existence of MRO business – Hybrid model (Owned, Authorized and Independent)
Smart Data and Tools drastically boosting the Dispatchability and Operation Performance
Airlines Outsourcing MRO activities
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