David ParkesAlison Pope

• Few activities in Universities are as important and as problematic as assessment and feedback

• Feedback is widely recognised as one of the most important influences on learning and success

• It remains a key issue in student satisfaction surveys

• Institutions and the sector wrestle with implementing effective feedback practice

• Clarify what good performance is• Facilitate self-evaluation• Deliver high-quality feedback information• Encourage peer and teacher dialogue• Encourage positive motivation and self-esteem• Provide opportunities to close the gap• Use feedback to improve teaching

http://jiscdesignstudio.pbworks.com/w/page/50193583/Feedback

ASK is a major asset for the University - as part of Information Services we provide libraries, skills and learning opportunities; manage knowledge and learning resources

and support all aspects of Information, Digital and Academic Literacies

From our 2013/14 Plan…..

http://www.warningsigngenerator.com/

Who is involved in feedback?

http://www.the60sofficialsite.com/images/Mighty%20Tiny.jpg

School specific projects in Engineering, Business, Law and Education and Social

Work

October 2013- 2 pronged approach:

School specific and generic cross-

University

When?

http://www.vintageradios.com/wp-content/uploads/2011/04/vintage-radio.jpg

• Strategic Management (Level 6)

• Three post feedback sessions:

– Session 1: Lecture overview, 30 attend

– Session 2: Workshop, 12 attend

– Session 3: Workshop, 10 attend (joint with Study Skills)

Business

• MA Education, one workshop for evening mode, 15 students

attend

• Joint workshop with study skills team

Education

• Set up with Foundation Year tutor- October 2013

• Ran January to March 2014

• Series of 5 feedback focused workshops, e.g. academic

writing, referencing, researching plus 5 drop-ins

• The aim: subject tutor to specify to students which of the

timetabled workshops students need to attend- tutor

actually writes this on the student’s work!

• Despite being highly student specific- very poor

attendance- only 13 students!

Law

Set up mid January 2014

Date picked to suit all Faculties

Saturation advertising

RSS feeds

Widget in Blackboard

Emails to Faculties

Posters

Libcal booking

• http://libguides.staffs.ac.uk/bettergrade

Get a better grade! http://libguides.staffs.ac.uk/bettergrade

195 students book: 4 Faculty based days, Friday morning generic

115 attend- 59% of those who booked

59 students attend study skills sessions

30 students attend library sessions

29 students attend IT sessions

All called Making the most of …

70% attend just one session

14% attend all 3

16% attend 2

Wednesday pm and Friday am are

most popular

Arts students are highest attenders

Health second most popular

Generic session even attracts

distance learners

Where did we go right?

Simple message – Get a Better Grade

Simple evaluation 115 responses - 113 happy faces!

Timing- struck a chord with both academic colleagues and

students

Beyond induction- infiltrate a different part of the academic year

Online booking - adds perceived value

Students really liked it – strategic learners

http://www.alonetogetherbook.com http://bowlingalone.com

You are always alone when the

results come in…

• Capitalise on success

• Decided immediately to run sessions on exam support

– Putting the finishing touches to your documents

– Keep calm and pass your exams

– Referencing reassurance

What we decided to do next

• Set of Get a better grade events embedded in the

academic calendar- specific for levels 4 and 5

• Different set for level 6?

• Maybe for postgraduates?

• Support for distance learners

• Link the whole scheme to Open Badges- collect badges for

attendance and fill your Get a better grade backpack!

For the future?

Open Badges at Staffs• InfoZone: Library and IT induction

• Add on to Digital Skills workshops for students

• Attendance at TeachMeets

• Working with Students’ Union

• To support Staffordshire Graduate Attributes

http://www.oldwoodtoys.com/other_gliders.htm

David ParkesAlison Pope