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Page 1: Lisa Parkes
Page 2: Lisa Parkes

The Objective• Aimed to facilitate the product to market journey• Promoted alternative solutions • Long-term goal of increased choice in the low-

income home improvement market

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The Winners

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Embracing Informality and enabling incrementalism

in informal settlements

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Challenge rationale

  .Empathise: look

at the issue in a fresh way, gather insights by working with end-users.

Define: make sense of all the possibilities and develop a clear creative brief that frames the design challenge.

Develop/ ideate & test : concepts are created, prototyped, tested and iterated..

Deliver: resulting project (a product, service finalised, produced and launched

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Research Streams• Needs analysis• Upgrading models• Financial / affordability• Challenge model / process

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Research: Needs analysisUnderstanding user insights

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Engagement at a glance

15 10 70 2515

Government Departments

DHS DEADP DEDAT DOP DPW COCT

CSO’s

CORC VPUU DAG PEP Habitat for

Humanity iKhayalami UBU SDI ISN FEDUP

Residents

Mtshini Wam Flamingo

Heights Monwabisi Park Phola Park Khayelitsha Site

B / C Santini, Mflueni Imizamo Yethu Sweet Homes

Farm Philippi Manenberg

Industry Members

Formal suppliers

Informal builders

Contractors Architects Tradesmen

African Centre for Cities

Bertha Centre Sustainability

Institute Academia Isandla GreenCape SLF African Centre

Affordable Housing finance

Researchers

Jan-June 2016- 6 months

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Skills Development & Capacity Building

Sub-themes Key Concepts

Do it yourself home maintenance

• Protection from environmental challenges• Unique safe & comfortable home• Alternative materials / solutions

Contractors • Skills beyond building – passive design / architecture 101• Contracting and entrepreneurial/enterprise skills and support

Community leaders / Role of intermediary

• Contestation between leaders and rest of community• Community mobilisation capacity

Place-making

Quality dignified spaces • Homes and communities residents feel a part of• Learning about one’s home/community

Designing destinations • Community centres/resources• Livelihood support• Building local economies

“Permanence” & tenure • Certificate of residence• Usage rights• Feelings of ‘my’ home

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Correct & Accessible Information

Sub-themes Key Concepts

Accessible & correct policy information

• Mistrust of government from confusing/mixed messages• Expectations of getting an RDP house• Entitlement / holding state hostage• Rules of building

Contractors & Traders • Contractors need more work opportunities• Local material supply chains

Financing options • Access to financing options• Instruments supporting incremental building• Financing options that go beyond cash

Upgrading Process

Emphasis on process • “Preject” of project / foster buy-in• Bottom up approaches• Context specific scalable/replicable

Best Practice • Community exchanges / horizontal learning• Show-case prototypes• Options beyond ‘re-blocking’

Upgrading Continuum • No clear beginning and end• What happens after upgrading? • Upgrading roadmap + stakeholders

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3 11 205+ 25 50 155 + 50Streams Models Projects Countries ‘Paper’ ‘Practice’

‘Experts’

1) Paper2) Project3) Place

Research: Upgrading models Highlighting selected & appropriate precedent

…..‘Surfacing the outliers….Going beyond the typical precedent….Finding best practice.

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Upgrading: Models

1 2 3 4 5

6 7 8 9 10 11

Material InnovationGreenlite Concrete

Top StructureElemental (Chile)

Tenure ProvisionEast Wahdat, Jordan

Self-help build and mutual aid projectsRoof Loan Scheme (Ghana)

Re-blockingFlamingo Crescent, Cape Town

Transitional housing/ post-disaster unitsSri Lanka Tsunami Shelters) (UNHCR

Community facilitation/ developmentSweet Home Farm

Community-led finance facilitiesCommunity Upgrading Finance Facility (CUFF)

Public InfrastructureImazamu Yethu, Hout Bay

Multi-scale InterventionsMedellin, Colombia

Site and ServiceHonduras

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Observations

Key Concepts

1. Policy shifting away from dwelling centric provision to human settlement approach

2. Security of tenure is key.

3. Access to well-located land (opportunities) is key to how people see their situation.

4. The complete buy-in of Government, across all levels ( & responsive and pre-emptive).

5. Different upgrading options available: not just one solution for all.

6. Working with existing ‘social’ structures within community: build and strengthen those/ The need for a prototype to visualize and buy into idea and convince others who are sceptical.

7. Top structure solutions not the first priority: process.

8. Infrastructure and service provision: can be catalytic

9. Need for saving schemes.

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Research: Financial & affordability

Profiling, value chain/ecosystem, benchmarking

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Income, expenditure and affordability

Highlights: profiling research

Based on Stats SA (2011 Census, 2015 General Household Survey, National Credit Regulator data, Old Mutual 2015 Savings and Investment Survey, FinScope research, W. Cape Provincial Human Settlement Demand Profile 2015, City of Cape Town report, ISN map, )

Over 300,000 households living in informal dwellings in W. Cape - over

850 000 people

Over 230,000 households spend less than R400 a month on home maintenance and utilities(probably across all their dwellings) (2011)

Less than 40% (100,000) can access formal microfinancebecause of lack of formal employment/payslips; even less taking into account poor credit records and affordability

Very small percentage can access mortgages e.g. less than 200 mortgages approved for relevant income brackets in 2014 nationally - limited legal tenure, affordability vs. available stock of “bank compliant’ housing at suitable price, issues with 20 year commitment, high initiation and repossession costs

Approx 40% of these living in backyards; 60% in

informal settlements

Scale of market

Eligibility

Over 95% (270,000) have

household income below R6,400(with head of household between 18 and 59)

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Observations

Key Concepts

Seems that most users are trying to retrofit services that were not designed for them…

Low income vs. high income Informal vs. formal Incremental vs. once-offCollective vs. individual decision-making, financial commitments, riskMultiple vs. single dwelling managementRelational vs. contractualExpect uncertainty vs. certaintySpoken/cellphone vs. online/writtenSelf-build/I self-manage/informal build vs. professional contractor build

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Key insightsOpportunity Areas

1. Work streams in-line with organisations’ goals & Provincial frameworks

2. Accessible information process and precedent

3. Community leaders & contractor capacity building

4. Innovative financing models that go beyond cash

.

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Vision TO CREATE AN ENABLING ENVIRONMENT FOR INCREMENTAL IMPROVEMENT/ INFORMAL SETTLEMENT UPGRADING

(incl placemaking)

Catalyst of change

Cross cutting stimulant

Finance: Accessibility & affordability

Skills & capacity building

Information & networking

Ownership & Use rights

Enablers

Value/ supply chain innovation

Land accessibility

& acquisition

Title/ tenure

Bulkinfrastructure

Home construction

Sales &

Transfer

Maintenance&

improvement

Social &

Economic infrastructure

Housing delivery value chain

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• Identify actionable items that can feed into ISSP

• Reconvene with province • Agree on themes- ease and impact• Outline of a process for roll out• Share: NUSP and national • Launch

Next Steps

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Thank youwww.betterlivingchallenge.co.za Facebook – The Better Living ChallengeTwitter – @TheBLChallenge

Lisa Parkes | Project Manager: Design Support

C +27 (0) 83 406 3298Switchboard + 27 (0)21 461 1488 ext 3628

[email protected]