an analysis of intra airport transport from a user’s perspective allison davis december 5, 2002

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An Analysis of Intra Airport Transport From A User’s Perspective Allison Davis December 5, 2002

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Page 1: An Analysis of Intra Airport Transport From A User’s Perspective Allison Davis December 5, 2002

An Analysis of Intra Airport Transport From A User’s

Perspective Allison Davis

December 5, 2002

Page 2: An Analysis of Intra Airport Transport From A User’s Perspective Allison Davis December 5, 2002

Overview

Motivation Components of High Quality Intra Airport

Transport Boston’s Logan Shuttle Newark’s AirTrain

Page 3: An Analysis of Intra Airport Transport From A User’s Perspective Allison Davis December 5, 2002

Motivation

Increasing demand for travel +Varied users +

Scale of airport complexes

High Quality Intra Airport Transport

Page 4: An Analysis of Intra Airport Transport From A User’s Perspective Allison Davis December 5, 2002

Components of High Quality Intra Airport Transport

Ease of use Capacity Service time Connectivity User costs

Page 5: An Analysis of Intra Airport Transport From A User’s Perspective Allison Davis December 5, 2002

Boston’s Logan Shuttle

Page 6: An Analysis of Intra Airport Transport From A User’s Perspective Allison Davis December 5, 2002

Boston – Ease of Use

Congestion External station Poorly labeled directory Indistinguishable routes ADA accessible Difficult boarding

Page 7: An Analysis of Intra Airport Transport From A User’s Perspective Allison Davis December 5, 2002

Boston – Capacity and Service Time

Vehicle capacity reached during peak periods System capacity sufficient 24/7 operation No published frequencies Variable waiting time Impacted by congestion

Page 8: An Analysis of Intra Airport Transport From A User’s Perspective Allison Davis December 5, 2002

Boston – Connectivity and User Costs

Connects to subway, parking, water shuttle No connection to rental cars or on airport

hotels Limited connectivity to employee destinations Free

Page 9: An Analysis of Intra Airport Transport From A User’s Perspective Allison Davis December 5, 2002

Boston - Recommendations

Expand service to include on airport hotels and rental car companies

Add passenger information at each stop Low floor or kneeling buses Analysis extension of service to include

remaining employee destinations

Page 10: An Analysis of Intra Airport Transport From A User’s Perspective Allison Davis December 5, 2002

Newark’s AirTrain

Page 11: An Analysis of Intra Airport Transport From A User’s Perspective Allison Davis December 5, 2002

Newark – Ease of Use

Plenty of signage One station per passenger building/parking

area One route Employee help prevalent Clear map Waiting times posted Accessible by elderly, disabled and other

passengers

Page 12: An Analysis of Intra Airport Transport From A User’s Perspective Allison Davis December 5, 2002

Newark – Capacity and Service Time

Vehicle capacity reached during peak periods System capacity sufficient 24/7 Operation Arrives every 3 minutes between 4:30am and

midnight; every 15 minutes other times Waiting time is provided in stations

Page 13: An Analysis of Intra Airport Transport From A User’s Perspective Allison Davis December 5, 2002

Newark – Connectivity and User Costs

Connects to some parking, NJTransit and Amtrak rail station, rental cars and hotel vans

Limited connectivity to employee destinations Free for airport users Included in NJTransit/Amtrak ticket price

Page 14: An Analysis of Intra Airport Transport From A User’s Perspective Allison Davis December 5, 2002

Newark - Recommendations

Inflexible Modifications Capital Intensive Extensions to employee destinations Increase capacity