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Oracle Business Process Management, Driving the Dynamic BusinessAllison Foster, Managing Consultant, Integral Technology Solutions

(c) Integral Technology Solutions Pty Ltd

Oracle Business Process Management, Driving the Dynamic Business

Allison FosterManaging Consultant


What is Business Process Management (BPM)?

Business process management (BPM) is a method of efficiently aligning an organization with the wants and

needs of clients. It is a holistic management approach that promotes business

effectiveness and efficiency while striving for innovation, flexibility and integration with technology.

As organizations strive for attainment of their objectives, BPM attempts to continuously improve processes - the process to

define, measure and improve your processes – a ‘process optimization' process.

http://en.wikipedia.org/wiki/Business_Process_Management


How does BPM benefit the Business?

Increased ProductivityAutomation of processes reduce delays, inefficiencies, errors and bottlenecks

Creates VisibilityTracking and monitoring gives a more accurate view of business behaviour.

Improves AgilityBusiness process lifecycle roll outs are smaller and quicker.

Ensures ControlModelling and automation ensures consistent execution, exception handling and compliance with best practices and regulations.


How does BPM benefit IT?

Increased ProductivityIntegrated process lifecycle ties business and IT togetherRobust BPM suite minimizes custom code and allows for re-use.

Ensures VisibilityTracking and monitoring opportunity for re-use of technology or process components; ability to measure results; and a over-arching perspective of IT and business process.

Increases Agility BPM software reduces time-to-implement by providing many re-usable, out-of-the-box building blocks

Improves Control Modelling and automation increases IT organisation’s ability to manage systems

SPOT QUIZ

• Which standard is not supported by Oracle BPM Suite (formally ALBPM 6.0) ?

1. BPMN 1.0

2. XPDL 2.0

3. UDDI 3.0

4. WSFL 1.0

5. BPEL 2.0

6. WS-Security

SPOT QUIZ WINNER IS…

• Who is it?


ModelModel ImplementImplement

Monitor & Monitor & OptimiseOptimise

Deploy & Deploy & RunRun

BusinessOwners

Developers

ProcessParticipants

Operations

C o n t i n u o u s P r o c e s s I m p r o v e m e n t

BusinessAnalysts

© Integral Technology Solutions Pty Ltd


Case Study

An Australian Telecommunications recently implemented a Service Delivery Platform using BPM. The business objectives of this platform were:

– To provide the same experience for their customers subscribing to any of their products

– Create a catalog of reusable services– Reduce time to market for new products– Reduce development costs


BPM with SOA

Database

BPMS

External Application SAP

ESB Business Services

ESB Proxy Services

Service Consumers

Web App 1External

ApplicationsBusiness UnitsWeb App 2

ServicesEnablers

Serivce Runtime

Service ProvidersService Management

Service Registry

Business Activity Monitoring

Enterprise Repository

ESB

ThirdParties

SPOT QUIZ

• Which syntax style is not supported by Business Process Language (BPL) ?

1. Visual Basic

2. Java

3. .Net

4. BPL


• Who is it?


Total $* of App before SOA

* Including IT assets and organisation costs. Also important to note that, by using existing services that are known to work properly, the risk of injecting errors is limited to the areas where there is new development (reducing overall business risk)

Applic

ati

ons

Pro

ject

1

Pro

ject

2

Pro

ject

3

Pro

ject

5

Pro

ject

X8

1011

9

Cost

Time

Pro

ject

Y

Applications decomposed into services

Services readily recombined into new applications

74

2

24

16

12

34

16

52

4 49

12

8

13

79

11

1 Subscription

2 Party

3 Charge

6 Product Offering

5 Product

7 Profile

4 Customer

8 Provision

9 Billing

10 Service 10

11 Service 11

Return on Investment

Pro

ject

4

Total $* of App after SOA


Challenges

• Governance• Organisational Change Management• Change to Project Delivery Methodology

SPOT QUIZ• What new features are provided with Oracle® Business

Process Management 10g Release 3? 1. Re-designed user-interface enhancing business process interaction and

collaboration

2. Improved integration with Microsoft Office and RSS

3. Intuitive modeling with enhanced support of BPMN

4. Integration with Oracle BPA Suite and XPDL 1.0/2.0 support

5. BPM Project inheritance to promote service and process reusability

6. All of the above


• Who is it?


INTEGRAL TECHNOLOGY SOLUTIONS

Integral Technology Solutions a leading provide of enterprise application and integration solutions principally based around J2EE (Enterprise Java)

We provide specialist consulting and solutions to support the Oracle BEA middleware product range as well as other platforms

Integral was formed in 2001 and has undertaken projects across North & South Asia, mainly in Thailand, Singapore, Indonesia & Australia

Integral’s customers are primarily banks, telecommunication companies and utilities.Web Site: http://www.integral techsolutions.com‑

http://www.oracle.com/index.html


SOME OF OUR AUSTRALIAN CLIENTS

http://www.bea.com/framework.jsp?CNT=homepage_main.jsp&FP=/content

http://www.goldcoast.qld.gov.au/


SOME INTERNATIONAL CLIENTS

http://www.bea.com/framework.jsp?CNT=homepage_main.jsp&FP=/content


EVALUATION


Evaluation 1

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