workshop 19 intro to gov as a platform betony king

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Betony Kelly

Head of Comms for the Enabling Strategy

Government Digital Service

@BetonyKelly

Treasury and the Civil Service Board have

asked us to produce business cases for the

next phase of digital transformation;

Government as a Platform

2GDS

We’re referring to this discovery work as the

Enabling Strategy – laying the groundwork

for Government as a Platform

3GDS

First, some context…

4GDS

Since 2011 we’ve been

delivering the Digital by

Default strategy, the first

phase of digital

transformation

5GDS

Lots of the work

was remedial…

6GDS

Lots of the work

was remedial…

7GDS

Establish a digital center

Lots of the work

was remedial…

8GDS

Establish a digital center

Get digital expertise in departments

Lots of the work

was remedial…

9GDS

Establish a digital center

Get digital expertise in departments

Start working in open, agile ways

Lots of the work

was remedial…

10GDS

Establish a digital center

Get digital expertise in departments

Start working in open, agile ways

Set standards for digital services

Lots of the work

was remedial…

11GDS

Establish a digital center

Get digital expertise in departments

Start working in open, agile ways

Set standards for digital services

Open up the supply chain

Lots of the work

was remedial…

12GDS

Establish a digital center

Get digital expertise in departments

Start working in open, agile ways

Set standards for digital services

Open up the supply chain

Get civil servants better technology

Lots of the work

was remedial…

13GDS

Establish a digital center

Get digital expertise in departments

Start working in open, agile ways

Set standards for digital services

Open up the supply chain

Get civil servants better technology

Build the single domain

Lots of the work

was remedial…

14GDS

Establish a digital center

Get digital expertise in departments

Start working in open, agile ways

Set standards for digital services

Open up the supply chain

Get civil servants better technology

Build the single domain

Build Digital by Default exemplars

Lots of the work

was remedial…

15GDS

Establish a digital center

Get digital expertise in departments

Start working in open, agile ways

Set standards for digital services

Open up the supply chain

Get civil servants better technology

Build the single domain

Build Digital by Default exemplars

etc…

Lots of the work

was remedial…

16GDS

Establish a digital center

Get digital expertise in departments

Start working in open, agile ways

Set standards for digital services

Open up the supply chain

Get civil servants better technology

Build the single domain

Build Digital by Default exemplars

etc…

…this work is continuing

It’s time to begin

the next phase

17GDS

Government as a Platform is a new

vision for digital government…

18GDS

A common core infrastructure of shared digital

systems, technology and processes on which it’s easy

to build brilliant, user-centric government services

19GDS

We’ve been using this video to

explain what it means…

20GDS

At the moment, government reinvents

the wheel every time it builds a service

22GDS

It’s expensive

23GDS

It’s expensive

It’s time-consuming

24GDS

It’s expensive

It’s time-consuming

It’s hugely inefficient

25GDS

It’s expensive

It’s time-consuming

It’s hugely inefficient

It’s hurting our users

26GDS

Government as a Platform means solving

problems shared by all of us once, in a way

we all benefit from

It establishes a robust digital infrastructure

that services can make use of

27GDS

Take identity

28GDS

Until recently, if you needed to confirm your users

identity there was a different solution for every service

– wet signatures, face-to-face appointments, etc

29GDS

Now we have GOV.UK Verify –

a platform for identity

verification that will soon be

available to everyone

30GDS

Buying technology is another problem – until

recently it’s been difficult to control specific

parts of services you commission

31GDS

Digital Marketplace makes

it easier to commission,

much more flexible and

significantly cheaper

32GDS

We’ve needed consistent, actionable metrics

about digital services for years, but contracts

and capability have made that difficult

33GDS

The Performance Platform

is free for all services to

use, and gives us

consistent metrics to

improve our services

34GDS

And publishing – only two years ago

every department paid for and ran a

separate digital publishing platform…

35GDS

Now we share one, an

award-winning platform

used by thousands of civil

servants and millions of

users every day

36GDS

Other platforms might include…

37GDS

38

A payment platform

GDS

39

A payment platform

People will be able to pay government

the same way, whatever service they’re

using…

GDS

40

A payment platform

People will be able to pay government

the same way, whatever service they’re

using…

…which will massively reduce

processing costs

GDS

41

A status tracking platform

People will easily be able to track

the status of their registrations and

applications…

GDS

42

A status tracking platform

People will easily be able to track the

status of their registrations and

applications…

…and we will know how our services

are performing

GDS

43

An address and contact platform

People will be able to update their

details for all central government

services in one go…

GDS

44

An address and contact platform

People will be able to update their

details for all central government

services in one go…

…and we’ll get more joined-up

government

GDS

Every platform represents an

improvement for users, and

a way we can all save money

45GDS

The Enabling Strategy will prepare the way

for building these new platforms

46GDS

We’re working with organisations to discover;

What the shortlist of platforms should be

How much money they’ll save

How they’ll transform organisations

47GDS

As well as building prototypes for new platforms

48GDS

The workstreams are:

49GDS

The workstreams are:

Platforms and data

50GDS

The workstreams are:

Platforms and data

Common Technology Services

51GDS

The workstreams are:

Platforms and data

Common Technology Services

Agency transformation

52GDS

The workstreams are:

Platforms and data

Common Technology Services

Agency transformation

Departmental transformation

53GDS

The workstreams are:

Platforms and data

Common Technology Services

Agency transformation

Departmental transformation

54GDS

By looking at how platforms will work across

organisations we’ll get an accurate picture

of savings across departments

55GDS

So what does this mean for policy making?

56GDS

We’ll be blogging throughout the

programme at…

https://digitaltransformation.blog.gov.uk/

57GDS

Any questions?

58

Betony Kelly

Head of Comms for the Enabling Strategy

Government Digital Service

@BetonyKelly

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