questback "above and beyond the annual employee survey"

Above and Beyond the Annual Employee Survey Richard Pinder and Nicky Bowman

2nd July 2015

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1 Introductions & Questback

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Richard Pinder Account Director

Nicky Bowman Account Director

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1 Survey polls

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1 Agenda

!  Drivers for change !  How do we all use feedback and insight in every day life? !  What is the status-quo and is it sufficient?

!  An evolving approach !  Conclusion

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1 Changing Drivers in Employee Insight

Change Drivers

HR and Business Operations Merging

Culture Changes Data Driven Decision Making

Talent Scarcity

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Feedback is part of our everyday life

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…and our business life

HOW DOES THIS APPLY TO EMPLOYEE ENGAGEMENT AND IS THE STATUS QUO SUFFICIENT?

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1 A typical Employee Insight map

Annual&Employee&Survey&

&Ac1on&Planning&Repor1ng&Analysis&

Pulse&Surveys&

Pulse&Surveys&

Local&/&Department&Surveys&

Analysis&

360&Feedback&

Analysis&

New&Joiners&Surveys&

Analysis&

Chat&

Community&

Intranet&

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Training&&Evalua1on&

Analysis&

Exit&survey&

Analysis&

AN EVOLVING APPROACH

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1 New Approach

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Scheduled

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1 Ad Hoc

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Scheduled

Adhoc

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1 Leadership Forum

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1 Always On

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Always On

Scheduled

Adhoc

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Mobile First and “Always On”

COMBINED ACTIONABLE INSIGHT IN ONE PLACE

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Actionable Insight

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Detailed view

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Employee Insight Curve

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Survey result

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1 Benefits

!  Rich, authentic feedback !  Increased engagement !  Reduced costs

!  Process that underpins cultural change !  Shortens the time from feedback to insight

!  Drives better business outcomes !  Integration from multiple sources identifies causality and

impact

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1 Conclusion

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Thank you For more information, please contact

richard.pinder@questback.com

nicky.bowman@questback.com