professionalism

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Professionalism by FAASTeam

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Federal AviationAdministrationOperations/Airworthiness

Positive Safety CultureR1

PROFESSIONALISM

Federal AviationAdministration

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OBJECTIVE

• Define Profession

• Characteristics of Professionalism

• Qualities of Professionalism

Federal AviationAdministration

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PROFESSION

• A vocation or occupation

• A body of qualified persons

• Conforming to the standards of a profession

Federal AviationAdministration

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PROFESSIONAL

• A person who is paid to perform a specialized set of tasks.

• Having skill, experience and knowledge in a particular field or activity.

• Traditional professions included doctors, engineers, lawyers etc.

• Today the term is applied to nurses, accountants, technicians and more.

Federal AviationAdministration

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Characteristics of Professionalism

• CONDUCT

• RESPECT

• METHODS

• CHARACTER

• STANDARDS

Federal AviationAdministration

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CONDUCT

• Personal acts or behavior

• Responsibility and courtesy

• Make safety the highest priority

• Do the job to the best of my ability

Federal AviationAdministration

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CONDUCT

• Be wary of distractions

• Be organized

• Set examples

• Give feedback

Federal AviationAdministration

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RESPECT

• Colleagues and customers

• Judgment and behavior

• Interaction

Federal AviationAdministration

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RESPECT

• Good manners

• Constructive and timely feedback

• Property, tools, and supplies

Federal AviationAdministration

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METHODS

• A way of accomplishing something

• Orderly or systematic arrangement

• Approved and accepted methods

Federal AviationAdministration

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METHODS

• Follow procedure and techniques

• Use checklists

• Adopt personal minimums

• Plan and research every task

Federal AviationAdministration

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CHARACTER

• Combination of qualities that distinguishes one group from another

• Integrity and Ethics

• Highest moral principles

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STANDARDS

• Commonly used and accepted as an authority

• Set of rules for ensuring quality

• Specific maintenance record requirements

Federal AviationAdministration

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QUALITIES OF PROFESSIONALISM

• Disciplined

• Organized

• Trained

• Honest

• Trustworthy

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BEING A PROFESSIONAL

• PROMOTES AVIATION SAFETY

• IMPROVES THE IMAGE OF THE MAINTENANCE TECHNICIAN

• IMPROVES THE IMAGE OF THE AVIATION MAINTENANCE INDUSTRY

Federal AviationAdministration

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PROFESSIONALISM

• DOING THE RIGHT THINGS, EVEN WHEN NO ONE IS WATCHING

Federal AviationAdministration

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Conclusion

• Question?• Faasafety.gov• AMT Awards Program• General Aviation Awards Program• WINGS• We want your feedback

– http://www.faa.gov/about/office_org/headquarters_offices/avs/stakeholder_feedback/afs/field/sf_faasteam/

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