plain2013 communicating in your community c kux-kardons s harwood

Communicating in the Community

Christabelle Kux-KardosInformation and Referral Coordinator (SCCRC)

Sandrina HarwoodCommunity Literacy Coordinator (Former)

Enterprise Centre

E-Growth

Newspaper Articles

ENPSocial

Enterprise Plan

New Horizons for Seniors

CAP

Kiwanis

Volunteer Centre

Regional Literacy Coordinator

LeadershipFood Share

LCBC

Seniors

20th Anniversary Celebration

(non-profits)

Mental Health &

Addictions

LirnBCNawican

MNBC Riding Thunder Youth

Project

Community Literacy

Coordinator

Youth Reconnect

Business Sense for

Youth

Hi Tec Entrepreneurship

Skateboard Park

EducationCollege Training Programs

Professional Development

Early Learning Partnership

High Schools

Literacy Plans

Private SchoolsSuccess by Six

City Hall

Community Plans

Our goals for our community

• Embed literacy awareness

• Practice and appreciate plain language and clear communication

• Create literacy friendly environments

• Empower people to ask for clarity

Who is our audience?

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42 – 48% of the adults you know

The Systems

http://www.disaboom.com/Health/depression/overcoming-barriers-to-treatment.aspx

“The only message that matters is the one the other person perceives.” Schultz von Thun, 2001

A plethora of individuals with expertise in culinary techniques vitiates the potable concoction.

When writing or communicating with people, it is important, in order to ensure clarity and understanding, that the speaker or writer make a concerted effort to ensure they omit and remove any and all unnecessary words or phrases that they might have used.

When writing or communicating with people, it is important, in order to ensure clarity and understanding, that the speaker or writer make a concerted effort to ensure they omit and remove any and all unnecessary words or phrases that they might have used.

Affects your Bottom Line

  Old letter Plain-language letter

Calls to each counsellor each month 91.4 16

Total calls each year, 10 counsellors 1128 192

Type of user Old regulation Plain-language regulation

Experienced 2.43 min. 1.50 min.

Inexperienced 3.51 1.73

*Joe Kimble: Writing for Dollars, Writing to Please, volume 6 of The Scribes Journal of Legal Writing

Converting the Community

Be a change agent,lead the way!

Turn OFF your cell phone in the hospital.

Cell phones interfere with medical equipment.