plain2013 communicating in your community c kux-kardons s harwood
DESCRIPTION
How to Communicate in Your Community Christabelle Kux-Kardos, Sunshine Coast Community Resource and Sandrina Harwood, Community Literacy, CanadaTRANSCRIPT
Communicating in the Community
Christabelle Kux-KardosInformation and Referral Coordinator (SCCRC)
Sandrina HarwoodCommunity Literacy Coordinator (Former)
Enterprise Centre
E-Growth
Newspaper Articles
ENPSocial
Enterprise Plan
New Horizons for Seniors
CAP
Kiwanis
Volunteer Centre
Regional Literacy Coordinator
LeadershipFood Share
LCBC
Seniors
20th Anniversary Celebration
(non-profits)
Mental Health &
Addictions
LirnBCNawican
MNBC Riding Thunder Youth
Project
Community Literacy
Coordinator
Youth Reconnect
Business Sense for
Youth
Hi Tec Entrepreneurship
Skateboard Park
EducationCollege Training Programs
Professional Development
Early Learning Partnership
High Schools
Literacy Plans
Private SchoolsSuccess by Six
City Hall
Community Plans
Our goals for our community
• Embed literacy awareness
• Practice and appreciate plain language and clear communication
• Create literacy friendly environments
• Empower people to ask for clarity
Who is our audience?
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42 – 48% of the adults you know
The Systems
http://www.disaboom.com/Health/depression/overcoming-barriers-to-treatment.aspx
“The only message that matters is the one the other person perceives.” Schultz von Thun, 2001
A plethora of individuals with expertise in culinary techniques vitiates the potable concoction.
When writing or communicating with people, it is important, in order to ensure clarity and understanding, that the speaker or writer make a concerted effort to ensure they omit and remove any and all unnecessary words or phrases that they might have used.
When writing or communicating with people, it is important, in order to ensure clarity and understanding, that the speaker or writer make a concerted effort to ensure they omit and remove any and all unnecessary words or phrases that they might have used.
Affects your Bottom Line
Old letter Plain-language letter
Calls to each counsellor each month 91.4 16
Total calls each year, 10 counsellors 1128 192
Type of user Old regulation Plain-language regulation
Experienced 2.43 min. 1.50 min.
Inexperienced 3.51 1.73
*Joe Kimble: Writing for Dollars, Writing to Please, volume 6 of The Scribes Journal of Legal Writing
Converting the Community
Be a change agent,lead the way!
Turn OFF your cell phone in the hospital.
Cell phones interfere with medical equipment.