nes business intelligence gary young 29/07/2011. attendance namejob titleorganisation trevor...

NES Business Intelligence

Gary Young29/07/2011

AttendanceName Job Title Organisation

Trevor Edge Programme Manager - Commissioning Information NHS Bury (CBS)

Liz Gaskill Programme Manager - Commissioning Information NHS Bury (CBS)

Adele Kilcourse Programme Manager - Commissioning Information NHS Bury (CBS)

Nancy Prospero Analyst Team Leader NHS Bury (CBS)

Matrika Ramduny Information Analyst NHS Bury (CBS)

Alan Gibson Business Intelligence Analyst NHS HMR

Jim McHale Business Intelligence Analyst NHS HMR

Gary Young Head of Business Intelligence NHS HMR

Tim Ballard Senior Business Intelligence Analyst NHS Oldham

Dave Crowther Business Intelligence Manager NHS Oldham

Maz Ismail Head of Business Intelligence NHS Oldham

Context: GM Business Intelligence

• GMBIN recommendations (to Mike Burrows)– SQL Server 2008 R2 / SSRS / SSAS– CBS data warehouse / technical development team– Standardisation to improve capability, quality and

interoperability

• GM Cluster IM&T Transformation– Achieving QIPP targets– Peter Moseley leading BI workstream– Shared service model (CSS?)– Standardisation and integration (people processes and

technology)

NES Business Intelligence

• Bury, HMR and Oldham to form sub-cluster• GY given remit by Stuart North (DoF Bury and

HMR) and Steve Sutcliffe (DoF Oldham) to– Co-ordinate NES work programme– Improve capability and quality

• Communication from Stuart North to follow• No changes to line management (yet?)– HR issues to be resolved

Continuous Improvement

Lean: kaizen

Standardisation

• Tools: SQL Server 2008 R2• Common data source (Minerva)• Standard Operating Procedures– SQL Coding Standard– SSRS Report Development (to follow)

• Consistent branding / look and feel– Templates

• Professional development– Code of conduct / expected behaviours– Continuing Professional Development / UKCHIP

Minerva

• Roman goddess of– Wisdom– Medicine– (NHS?) Magic

• Greek equivalent– Athena

Architecture

Data Warehouse Designs

Star Snowflake

Easier to understand 3rd normal formBest avoided!

Minerva Database Design

• Star schema• Conformed dimensions– Consistent across data sets

• Surrogate keys– Integers rather than natural keys

• Coding (diagnoses / procedures) abstracted into separate fact tables (unpivoted)

• Extensive use of views

Minerva Database Structure

Minerva Data

Already included…• Inpatient spells• Outpatient attendances• A&E attendances• SLAM*• GP practice list (Exeter)*• Prescriptions*

Coming soon…• Elective admission list• Births and deaths• Mental health MDS• What else?

*ETL processes require further development

Access to Minerva

• SSMS– rptdev.nwtis.nhs.uk– Login: surname initial (lysta)– Change password

• sp_password 'OldPassword', 'NewPassword', 'UserName'

• SSRS– http://rptdev.nwtis.nhs.uk/reportserver/ (publish)– http://rptdev.nwtis.nhs.uk/Reports (access)– Login: TIS\forename.surname (TIS\anna.lyst)

SOP for SQL Server

SOP for Reports

• SSRS 2008 R2• Single page of A4 wherever possible• Templates / branding– Don't reinvent the wheel

• Filters– Provider– Commissioner (PCT / CCG / federations thereof)– GP practice– GP

NES ReportingAction Responsibility Expected

SSRS Templates GY

SSRS SOP GY

Financial Turnaround performance report GY

Scheduled Care dashboard report DC / TB

Urgent Care dashboard report JM / AK

ACS Conditions run charts report GY

Star Chamber report? AK

Contract monitoring reports

Contract validation reports

King's Fund "Ten Priorities for Commissioners"

Emergency readmissions

A&E conversion rate

PbC reports

To Be Determined…

• Training / learning requirements– HMR in-house– Train the trainer

• Configuration of Report Manager– Folders / projects

• Customer access– On demand / scheduled

• Co-location?

Actions

• Send to GY– Required data feeds– Issues– Suggestions for NES reports

• Create NHS Networks account– http://www.networks.nhs.uk/nhs-networks/gmbin