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ESSENT

IALS T

O FO

OD

& B

EVER

AG

E OP

ERA

TIO

NS – A

GU

IDE TO

MA

STERING

RESTAU

RAN

T SERVICE Q

UA

LITY

Neethiahnanthan Ari Ragavan

Stephen Sanmugam @ Alex

Zuratulraha Jaafar

Patrick Daya

E S S E N T I A L S T O FOOD BEVERAGE OPERATIONS A GUIDE TO MASTERING

RESTAURANT SERVICE QUALITYEssentials to Food & Beverage Operations covers all aspects of restaurant service sequence

and techniques in Hospitality Food & Beverage modules. This book is an essential reference in Food & Beverage practical classes, conducted through hands-on application with the required techniques to be performed during service. The aim of producing this book is to facilitate students learning for a better mastery of skills through visuals and step-by-step guide on service expectations, performance and excellent standards. This will help students to better prepare for practical classes and help them excel in their restaurant service sessions.

This book is embedded with Taylor’s 8 Graduate Capabilities (TGC):

Published by

SYNOPSIS

SCHOOL OF HOSPITALITY,TOURISM & CULINARY ARTS

Taylor’s University Lakeside CampusNo.1, Jalan Taylor’s, 47500 Subang Jaya, SelangorTel: 03-5629 5516Fax: 03-5629 5522Email: neethia.n@taylors.edu.my

Cover_restaurant.indd 1 11/17/15 4:03 PM

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Distance Measurement
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