concise writing part 3
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Writing Workshop SeriesConcise Writing
How not to use a needlessly excessive amount of words to write or compose what you really
want to express or communicate when you have a whole lot to write or compose…
Presenter: Rachael Walker Date: October 23, 2015
Outline
Outline
Hitlist Activity
Outline
Hitlist Activity
Email Etiquette
Outline
Hitlist Activity
Email Etiquette
Email Activity
Outline
Hitlist Activity
Email Etiquette
Email Activity
Word Economy
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing doing
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
doing
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
doing
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
doing
changes
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
doing
changes
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
doing
changes
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
doing
changes
recommend
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge of
doing
changes
recommend
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge of
doing
changes
recommend
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge of
doing
changes
recommend
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge of
doing
changes
recommend
does, knows
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degree
doing
changes
recommend
does, knows
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degree
doing
changes
recommend
does, knows
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degree
doing
changes
recommend
does, knows
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degree
doing
changes
recommend
does, knows
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degree
doing
changes
recommend
does, knows
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
doing
changes
recommend
does, knows
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
doing
changes
recommend
does, knows
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
doing
changes
recommend
does, knows
health program for hospital employees
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremely
doing
changes
recommend
does, knows
health program for hospital employees
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremely
doing
changes
recommend
does, knows
health program for hospital employees
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremely
doing
changes
recommend
does, knows
health program for hospital employees
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremely
doing
changes
recommend
does, knows
health program for hospital employees
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremely
doing
changes
recommend
does, knows
health program for hospital employees
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremelythe opinion of the group
doing
changes
recommend
does, knows
health program for hospital employees
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremelythe opinion of the group
doing
changes
recommend
does, knows
health program for hospital employees
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremelythe opinion of the group
doing
changes
recommend
does, knows
The working group’s opinion
health program for hospital employees
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremelythe opinion of the group
utilize, is cognizant of
doing
changes
recommend
does, knows
The working group’s opinion
health program for hospital employees
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremelythe opinion of the group
utilize, is cognizant of
doing
changes
recommend
does, knows
The working group’s opinion
health program for hospital employees
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremelythe opinion of the group
utilize, is cognizant of
doing
changes
recommend
does, knows
The working group’s opinion
health program for hospital employees
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremelythe opinion of the group
utilize, is cognizant of
doing
changes
recommend
does, knows
The working group’s opinion
health program for hospital employees
uses, knows
Activity
Dear neighbour, Our manufacturing establishment will be opening a new store in the neighbourhood of your home in the near future. In the event that you are not already familiar with ABC Shoes, we would like to place emphasis on the advantages of wearing our shoes.
We are of the opinion that we manufacture the highest quality shoes possible. In addition, our shoes carry a one year guarantee. In the event that you are not completely satisfied with out shoes, we will, without delay, repair or replace them without charge. Our policy is not without misinterpretation. We have never refused to repair or replace a pair of ABC shoes, up until this time.
Your attention is called to the fact that in time past, we have found it impossible to offer our customers shoes at sale prices. At the moment, however, we are in the position to offer you an extremely excellent bargain. From October 16 - October 31, the enclosed coupon will enable you to buy any pair of shoes in our new store at a 20% discounted price.
Do not fail to bear in mind that this sale will not proceed after the 31st of October. Visit our new ABC Shoes Stores in the near future. There is no doubt that you will be pleased with our products and our services.
Yours truly, Melvin Shoemaker Sales Manager
Outline
Hitlist Activity
Email Etiquette
Email Activity
Email Etiquette
Email Etiquette
Email is electronic mail
Email Etiquette
Email is electronic mailNOT
Email Etiquette
Email is electronic mail
Letter format and formalisms
NOT
Email Etiquette
Email is electronic mail
Letter format and formalisms
NOT
Email Etiquette
Email is electronic mail
Letter format and formalisms
Consider:
NOT
Email Etiquette
Email is electronic mail
Letter format and formalisms
Consider:
Audience
NOT
Email Etiquette
Email is electronic mail
Letter format and formalisms
Consider:
AudienceTime between correspondence
NOT
Email Etiquette
28%
19%14%
39%
Role specific tasksCollaborationResearchEmail
Email Etiquette
Email is free
28%
19%14%
39%
Role specific tasksCollaborationResearchEmail
Email Etiquette
Email is freeNOT
28%
19%14%
39%
Role specific tasksCollaborationResearchEmail
Email Etiquette
Email is freeNOT
28%
19%14%
39%
Role specific tasksCollaborationResearchEmail
Email Etiquette
Email is free
Opportunity cost
NOT
28%
19%14%
39%
Role specific tasksCollaborationResearchEmail
Email Etiquette
Email is freeNOT
28%
19%14%
39%
Email Etiquette
Email is free
Don’t send it
NOT
28%
19%14%
39%
Email Etiquette
Email is free
Don’t send it
Keep it short
NOT
28%
19%14%
39%
Email Etiquette
Email is free
Don’t send it
Keep it shortInformative subjects
NOT
28%
19%14%
39%
Email Etiquette
Email is free
Don’t send it
Keep it shortInformative subjects
Breaking into points
NOT
28%
19%14%
39%
Email Etiquette
Email is free
Don’t send it
Keep it shortInformative subjects
Breaking into pointsReply to points
NOT
28%
19%14%
39%
Email Etiquette
Email is free
Don’t send it
Keep it shortInformative subjects
Breaking into pointsReply to points
Prioritize
NOT
28%
19%14%
39%
Email Etiquette
Email is free
Don’t send it
Keep it shortInformative subjects
Breaking into pointsReply to points
PrioritizeMultiple emails
NOT
28%
19%14%
39%
Email Etiquette
Email is free
Don’t send it
Keep it short Informative subjects
Breaking into points Reply to points
Prioritize Multiple emails
NOT
28%
19%14%
39%
Email Etiquette
28%
19%14%
39%
Email Etiquette
Don’t send it
28%
19%14%
39%
Email Etiquette
Don’t send it
When asking a question:
28%
19%14%
39%
Email Etiquette
Don’t send it
When asking a question:
Google, Quora, other resources 28%
19%14%
39%
Email Etiquette
Don’t send it
When asking a question:
Google, Quora, other resources
Wait28%
19%14%
39%
Email Etiquette
Don’t send it
28%
19%14%
39%
Email Etiquette
Don’t send it
When answering a question:
28%
19%14%
39%
Email Etiquette
Don’t send it
When answering a question:
28%
19%14%
39%
Email Etiquette
Don’t send it
When answering a question:
Written record 28%
19%14%
39%
Email Etiquette
Don’t send it
When answering a question:
Written record
Archive and search28%
19%14%
39%
Email Etiquette
Email is free
Don’t send it
Keep it short Informative subjects
Breaking into points Reply to points
Prioritize Multiple emails
NOT
28%
19%14%
39%
Email Etiquette
Keep it short
28%
19%14%
39%
Email Etiquette
Keep it short
Email is like an SMS
28%
19%14%
39%
Email Etiquette
Keep it short
Email is like an SMS
5 sentence rule
28%
19%14%
39%
Email Etiquette
Keep it short
Dear Todd,
There will be a meeting to discuss the new Sage software platform Tuesday, Nov. 2 at 10AM in conference room 2.
Please read the attached information on the software before the meeting.
Thank you, Patty
28%
19%14%
39%
Email Etiquette
Email is free
Don’t send it
Keep it short Informative subjects
Breaking into points Reply to points
Prioritize Multiple emails
NOT
28%
19%14%
39%
Email Etiquette
Informative subjects
28%
19%14%
39%
Email Etiquette
Informative subjects
Short but informative
28%
19%14%
39%
Email Etiquette
Informative subjects
Short but informative
70 characters or less
28%
19%14%
39%
Email Etiquette
Informative subjects
Short but informative
70 characters or less
Email in the subject 28%
19%14%
39%
Email Etiquette
Informative subjects
Short but informative
70 characters or less
Email in the subject
Critical details
28%
19%14%
39%
Email Etiquette
Informative subjects
28%
19%14%
39%
Email Etiquette
Informative subjects
"Save the Date"
28%
19%14%
39%
Email Etiquette
Informative subjects
"Save the Date"
28%
19%14%
39%
Email Etiquette
Informative subjects
"Save the Date"
"Event Title, Save the Date: Date.” 28%
19%14%
39%
Email Etiquette
Informative subjects
"Save the Date"
"Event Title, Save the Date: Date.”
Example:
28%
19%14%
39%
Email Etiquette
Informative subjects
"Save the Date"
"Event Title, Save the Date: Date.”
Example:
Annual Christmas Party, Save the Date: Dec. 3, 8PM
28%
19%14%
39%
Email Etiquette
Informative subjects
28%
19%14%
39%
Email Etiquette
Informative subjects
An email to a book supplier. Your
company has run out of stock of a
popular book, Fun Language Exercises.
You need to order more copies urgently.28%
19%14%
39%
Email Etiquette
Informative subjects
An email to a book supplier. Your
company has run out of stock of a
popular book, Fun Language Exercises.
You need to order more copies urgently.
An email attaching a final report that
you completed, requested by the Chief
of Operations two days ago. You
studied the results of a product trial.
You present your findings with tables,
graphs, and detailed conclusions.
28%
19%14%
39%
Email Etiquette
Email is free
Don’t send it
Keep it short Informative subjects
Breaking into points Reply to points
Prioritize Multiple emails
NOT
28%
19%14%
39%
Email Etiquette
Breaking into points
28%
19%14%
39%
Email Etiquette
Breaking into points
Wall of text
28%
19%14%
39%
Email Etiquette
Breaking into points
Wall of text
28%
19%14%
39%
Email Etiquette
Breaking into points
Wall of text
Use of white space 28%
19%14%
39%
Email Etiquette
Breaking into points
Wall of text
Use of white space
Independent thoughts28%
19%14%
39%
Email Etiquette
Breaking into points
Wall of text
Use of white space
Independent thoughtsQuestions
28%
19%14%
39%
Email Etiquette
Breaking into points
Wall of text
Use of white space
Independent thoughtsQuestions
Use bullet points
28%
19%14%
39%
Email Etiquette
Breaking into points
I had some ideas about using our new Sage software to track renumeration
changes. Is that possible? It doesn't seem possible to do it effectively without putting in a lot of back data. I also thought we might be able to use it to record
promotions. I saw there is a new bulletin on management responsibilities. Did you read it? I think the new employee health program will work out because our
employees have a stake in it, it provides a great benefits package, and it will definitely save us money in the long run.
Email Etiquette
Breaking into points
I had some ideas about using our new Sage software to track renumeration changes.
Is that possible?
- It doesn't seem possible to do it effectively without putting in a lot of back data.
I also thought we might be able to use it to record promotions.
I saw there is a new bulletin on management responsibilities. Did you read it?
I think the new employee health program will work out because:
- our employees have a stake in it,
- provides a great benefits package,
- it will definitely save us money in the long run.
Email Etiquette
Email is free
Don’t send it
Keep it short Informative subjects
Breaking into points Reply to points
Prioritize Multiple emails
NOT
28%
19%14%
39%
Email Etiquette
Reply to points
28%
19%14%
39%
Email Etiquette
Reply to points
Discussion
28%
19%14%
39%
Email Etiquette
Reply to points
Discussion
Many points
28%
19%14%
39%
Email Etiquette
Reply to points
You can't use Sage to track renumeration changes at the moment, but you will be able to do so once we upgrade near the end of the year. Talk to Patty in IT for updates. You’re right that switching will be a lot of work. We are considering hiring temporary data entry technicians. It’s a great idea to use it to track promotions. We’ll be looking into that as well. I haven't seen the bulletin. Can you send it? It’s great that employees feel involved in the health plan. Unfortunately, we might not be able to include the allergy tests in the yearly exam, as it’s too expensive. The prevention program will certainly save us money.
From: Todd in HR >I had some ideas about using our new Sage software to track renumeration changes. Is that possible? > - It doesn't seem possible to do it effectively without putting in a lot of back data. >I also thought we might be able to use it to record promotions. >I saw there is a new bulletin on management responsibilities. Did you read it? >I think the new employee health program will work out because: > - our employees have a stake in it, > - provides a great benefits package, > - it will definitely save us money in the long run.
Email Etiquette
Reply to points
>I had some ideas about using our new Sage software to track renumeration changes. Is that possible?
No, not at the moment. It will me once we upgrade at the end of the year. Talk to Patty in IT for updates.
> - It doesn't seem possible to do it effectively without putting in a lot of back data. Indeed. We are considering hiring temporary data entry technicians.
>I also thought we might be able to use it to record promotions. Great idea! We’ll be looking into this as well.
>I saw there is a new bulletin on management responsibilities. Did you read it? I haven’t seen it. Can you send it?
>I think the new employee health program will work out because: > - our employees have a stake in it,
This is great. > - provides a great benefits package,
Unfortunately, we might not be able to include the allergy tests in the yearly exam, as it’s too expensive. > - it will definitely save us money in the long run.
Agreed!
Email Etiquette
>I had some ideas about using our new Sage software to track renumeration changes. Is that possible?
No, not at the moment. It will me once we upgrade at the end of the year. Talk to Patty in IT for updates.
> - It doesn't seem possible to do it effectively without putting in a lot of back data.
Indeed. We are considering hiring temporary data entry technicians.
>I also thought we might be able to use it to record promotions. Great idea! We’ll be looking into this as well.
>I saw there is a new bulletin on management responsibilities. Did you read it?
I haven’t seen it. Can you send it?
>I think the new employee health program will work out because: > - our employees have a stake in it,
This is great.
> - provides a great benefits package, Unfortunately, we might not be able to include the allergy tests in the yearly exam, as it’s too expensive.
> - it will definitely save us money in the long run.
Agreed!
Email Etiquette
Reply to points
28%
19%14%
39%
Email Etiquette
Reply to points
Exceptions:
28%
19%14%
39%
Email Etiquette
Reply to points
Exceptions:
Single point reply
28%
19%14%
39%
Email Etiquette
Reply to points
Exceptions:
Single point replyDelete unnecessary points 28%
19%14%
39%
Email Etiquette
Email is free
Don’t send it
Keep it short Informative subjects
Breaking into points Reply to points
Prioritize Multiple emails
NOT
28%
19%14%
39%
Email Etiquette
Prioritize
28%
19%14%
39%
Email Etiquette
Prioritize
Place action items first
28%
19%14%
39%
Email Etiquette
Prioritize
Place action items first
Example: 28%
19%14%
39%
Email Etiquette
Prioritize
Place action items first
Example:
Two paragraphs on the criteria for new
requirements.
Can you send me a list of our products that meet this criteria before Dec 1?
28%
19%14%
39%
Email Etiquette
Prioritize
Place action items first
Example:
Can you send me a list of our products
that meet this criteria before Dec 1?
Two paragraphs on the criteria for a new requirements.
28%
19%14%
39%
Email Etiquette
Prioritize
Place action items first
Example:
Can you send me a list of our products
that meet this criteria before Dec 1?
Two paragraphs on the criteria for a new requirements.
28%
19%14%
39%
Email Etiquette
Prioritize
Place action items first
Example:
Can you send me a list of our products
that meet this criteria before Dec 1?
Two paragraphs on the criteria for a new requirements.
28%
19%14%
39%
the following
Email Etiquette
Prioritize
28%
19%14%
39%
Email Etiquette
Prioritize
Only the top 5 lines will be read
28%
19%14%
39%
Email Etiquette
Prioritize
Only the top 5 lines will be read
Sort remaining points 28%
19%14%
39%
Email Etiquette
Email is free
Don’t send it
Keep it short Informative subjects
Breaking into points Reply to points
Prioritize Multiple emails
NOT
28%
19%14%
39%
Email Etiquette
Multiple emails
28%
19%14%
39%
Email Etiquette
Multiple emails
Distinct topics
28%
19%14%
39%
Email Etiquette
Multiple emails
Distinct topics
Individually processed emails 28%
19%14%
39%
Email Etiquette
Multiple emails
I had some ideas about using our new Sage software to track renumeration changes. Is that possible?
- It doesn't seem possible to do it effectively without putting in a lot of back data.
I also thought we might be able to use it to record promotions.
I saw there is a new bulletin on management responsibilities. Did you read it?
I think the new employee health program will work out because: - our employees have a stake in it, - provides a great benefits package, - it will definitely save us money in the long run.
Email Etiquette
Email Etiquette
Use plain text instead of rich text
Email Etiquette
Use plain text instead of rich text
Longer to deliver
Email Etiquette
Use plain text instead of rich text
Longer to deliver
Considered spam
Email Etiquette
Use plain text instead of rich text
Longer to deliver
Considered spamMessy formatting
Outline
Hitlist Activity
Email Etiquette
Email Activity
Email Etiquette
Email 1: An email to your line manager about a training course you would like to go on. Ideas: what the course will teach you; why you would like to go; how you and the organization will benefit; basic information like the cost and dates; whether you want the company to pay all or just a part of the cost etc.
Email 2: An email to all staff about a special event that is going to take place inside the organization. Ideas: a product launch? an anniversary? somebody leaving after long service? basic information like dates and times; what will happen at the event; any action you want staff to take etc.
Email 3: An email to all staff announcing a change in policy or procedure. Ideas: changes to the security procedures in the building? changes to Health and Safety procedures? changes to some aspect of working conditions like office hours or lunch breaks? changes to company policy about personal use of the Internet during working hours? changes to some aspect of company ‘perks’ like a mobile phone, laptop or health club membership?
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