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Building A Strong, Cohesive & High-Performance Team

Organizational Management – Strategic and Business Management

YOUR PRESENTERDJ Heckes

Owner of EXHIB-IT! and Certified

SCORE Mentor

INTRODUCTIONS

1. Name, Title2. Company Name and # of Employees3. Biggest Team Related Problem

INEFFECTIVE TEAMS =

INEFFECTIVE COMPANY

1. Develop a Culture to Embrace Change

• Vision & Mission• Core Values• Perception vs. Reality• Company Story

IDENTIFY YOUR CORPORATE CULTURE

What’s YOURStory?

2. BUILDING HIGH PERFORMANCE TEAMS

THINK DIFFERENTLY.

Criticality of Effective Team Leadership

TEAM LEADERSHIP EVOLUTION

Say Goodbye to 20th Century

Welcome to 21st Century

Top-Down Hierarchies

Competing for Market Share

Silo/Function-Based Work

Organization-Centric

Command & Control

Nimble Organization, Transparent Communication

Creating New Markets

Project Based Work

People-Centric

Trust Based

Competence & Creativity

SITUATIONAL LEADERSHIP

TEAM BUILDING MODEL

RESULTS

ACCOUNT-ABILITY

COMMITMENT

CONFLICT

TRUST

TEAM BUILDING MODEL

TEAM BUILDING MODEL

TEAM BUILDING MODEL

TEAM BUILDING MODEL

TEAM BUILDING MODEL

RESULTS

ACCOUNTABILITY

COMMITMENT

CONFLICT

TRUST

KEY STRATEGIC OBJECTIVESDeveloping Key Goals & Objectives to reach your

Vision & Mission

KEY STRATEGIC INDICATORS

Set and Maintain Metric

Standards

3. BUILDING Standard OperatingProcedures “Best Practices” Company

MAPPING EXAMPLE

EXAMPLE: PROJECT MANAGEMENT MAPPING

Start with the “SOP” Job Instructions

1. Result or Purpose of this System (a simple statement)

2. Positions Accountable for this System3. Benchmarks (steps with screen shots)4. Standards of Quality, Quantity and Behavior5. Key System Indicators

(measurements to see if system is working well)6. Resources and Support Needed

EXHIB-IT!’s COMPANY MODEL

BUILDING GENERATIONAL RELATIONSHIPS

GENERATIONAL COMMUNICATIONStyles Comparison

QUESTIONS?

DJ Heckes, Mentor SCOREFounder/CEOEXHIB-IT!DL: 505.999.1878Cell: 505.440.1878Email: ceo@exhib-it.com

Contact Info: