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Organisational Behavior V3Assignment A

1 .Answer any five of the questions below. OB is the study of individuals and groupin organization. Discuss. Explain the levels of human behavior.

2 .Explain which type of personality you have according to MBTI model.

3 . How McClellands need theory is helpful in understanding an employees work motivation. Give examples to support your answer.

4 . Learning is modification of behavior through practice, training, or experience. Explain with the help of social learning theory and with your own experience.5 . Write short note on any three of the following.a) Any two perceptual errors with examples

b) Three ego states in Transactional Analysis

c) ERG theory of motivation

d) Work related attitudes Factors affecting human behavior

6 .Communication is considered to be the most important and most effective ingredient of management process. Give ways by which it can be made more effective.

7 .Do a comparative analysis of leadership traits and styles of a corporate leaderand a political leader.

8 . A group can contribute to the effectiveness of an organization and if agroup has problems, it can deteriorate the performance. Explain with the help ofexamples.

Case Study

The Industrial Engineering Change

An industrial engineer, Jayesh was assigned to an electronic assembly departmentto devise methods of improvement. In one assembly operation he soon recognizedthat a new fixture might reduce labor cost by about 40%. He discussed the situation with the group leader Rakesh, and then with supervisor, Mukesh. Rakesh was indifferent, but Mukesh was interested in the offer and added certain suggestions

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to Jayeshs idea.

Feeling that he had Mukeshs approval, Jayesh had the fixture made. With the permission of Mukesh, he assigned an assembler (Radha) to try the fixture. She was cooperative and enthusiastic and on very first day exceeded the expected improvement of 40%. When Rakesh was shown the results at the end of the day, he claimed that this was one of the fastest workers in the department and that results couldnot be generalized for the whole department.

The next day, Jayesh asked Mukesh for another operator to help prove the fixture. At this point, Mukesh noted that the fixture did not include his idea fully. Jayesh explained that he had misunderstood but that he would include his suggestions fully in the next fixture built. Mukesh however continued to be negative about the fixture.

When Jayesh attempted to instruct the other assembler the way he had instructedRadha, her reaction was negative. In fact, when he stopped instructing her, it seemed that she deliberately decreased her speed of work as she used the fixture.She also made some negative comments about the fixture and asked Jayesh if he felt he deserved his pay check for this kind of effort. At the end of the day herproductivity was 10% below normal production by the old method

Q 1 Do the SWOT analysis of the group in details

Q 2 Review the activities of management for supporting the change. What suggestion you would give to Jayesh to implement this changeeffort in organization.

Q 3 Why do think Rakesh is indifferent towards Jayeshs suggestion? Do differing attitudes play a role in it?

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