Situation

CustomerAbu Dhabi Digital Authority(ADDA)

IndustryPublic sector

Customer SizeCore Mid-Market(100-500 employees)

CountryUnited Arab Emirates

ADDA transforms government services through digital innovation

ADDA is building a digital hub which touches every aspect of citizens’ lives

Solution

Dynamics 365 and Power BI enable a seamless omnichannel experience

Result

Building the future through digital smart government services

AKA.MS/ADDA Websitehttps://www.adda.gov.ae

TAMM, an integrated service platform as an innovative digital solution

Traditional processes and workflows needed to be integrated into one central platform

Products and ServicesMicrosoft Dynamics 365, Azure,Power BI, CafeX, Sprinklr

Intuitive, in-depth decision making thanks to AI

Unified and user-centric government data