65908736 healthcare project brd v02

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    Business Requirements Document(BRD)

    for

    Healthcare Portal

    Version 2.0 [draft]

    Prepared !

    Pro"ect #ponsor$ Mr. Sadiq

    Document %umer$ D&002/HC001/BRDVersion$ 0.2

    'ast pdated$ th%o*emer 20+0,reation Date$ ++th-ctoer 20+0

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    Business Requirements Document (v02) HealthCare

    ale of ,ontents

    /B' -1 ,-%%# .............................................................................................................. ...2

    +.%R-D,-% ................................................................................................................. ........3

    DOCUMENTPURPOSE ........................................................................................................................................4

    INTENDEDAUDIENCE ........................................................................................................................................4PROJECTBACKGROUND .....................................................................................................................................4

    PURPOSEOFTHEBUSINESSREQUIREMENTS ..........................................................................................................5

    BUSINESSGOALS/OBJECTIVESTOBEACHIEVED ....................................................................................................6

    BENEFITS/RATIONALE .......................................................................................................................................6

    STAKEHOLDERS ................................................................................................................................................6

    DEPENDENCIESONEXISTINGSYSTEMS ..................................................................................................................7

    REFERENCES ....................................................................................................................................................7

    ASSUMPTIONS ..................................................................................................................................................7

    R4R5%# #,-P .............................................................................................................6

    TARGETEDLANGUAGESOFTHECURRENTSYSTEM ............................................................................................!INFORMATIONARCHITECTURE"MEDICALTOURISMPORTAL# ....................................................................... ...... ...!

    INFORMATIONARCHITECTURE"PORTALFORINDIA# .............................................................................................$

    INFORMATIONARCHITECTURE"ADMININTRANETAREA# ....................................................................................4

    1%,-%/' R4R5%# ............................................................................................. ....+3

    USERPROFILESSPECIFICATION"APPLICABLETOTOURISTPORTALANDPORTALFORINDIA# .....................................4

    SMS FUNCTIONALITY ....................................................................................................................................7PMR FUNCTIONALITY ....................................................................................................................................7

    MAP FUNCTIONALITY/ GOOGLEMAP API INTEGRATION .................................................................................7

    VIRTUALOFFICE/ CLINICMANAGEMENTAPPLICATION ..........................................................................................%

    ADVERTISEMENT / BRANDING/ ROTATINGBANNERMANAGEMENT ...........................................................................$!

    JOBSFUNCTIONALITY .......................................................................................................................................$!

    SEARCH/ ADVANCESEARCH ............................................................................................................................$!COMMUNICATION/ &ORKFLO&S .....................................................................................................................$!

    BUILDINGCONSUMERDATABASE .......................................................................................................................$MANAGEDATABASEFORPHARMACISTS/DRUGSTORES/ DIAGNOSTICSCENTERS ANDLOCATETHEMINGOOGLEMAP.. .$

    COMMUNITYSERVICES/ CORPORATESOCIALRESPONSIBILITY ................................................................................$

    CONNECT"CONSUMER' SERVICEPROVIDER"DOCTOR' DRUGSTORE' DIAGNOSTICCENTER# .......................................$

    INTERACTIVEFORMS .......................................................................................................................................$

    SERVICEREQUEST ..........................................................................................................................................$

    CONTACTUS .................................................................................................................................................$(

    FEEDBACK .....................................................................................................................................................$(

    (...PUBLISHBASICSERVICES"HEALTHTOURISTPORTAL# ...............................................................................$4

    D// R4R5%# (5D,/' -R# P-R/') ...................................................... ....27

    DATAARCHITECTURE/ METADATA ..................................................................................................................$5Entity Relationship Diagram ................................................................................................................27

    DATAVOLUMES ............................................................................................................................................$%

    DATARETENTIONANDARCHIVING ...................................................................................................................$%

    PRIVACYIMPLICATIONS ...................................................................................................................................$%

    DATADEFINITIONREPORTS .............................................................................................................................$)

    Entity Definition Report ........................................................................................................................29

    D// R4R5%# (P-R/' 1-R %D/) .........................................................................80

    DATAARCHITECTURE/ METADATA"FORPORTALININDIA# ......................................................... ...... ...... ...... .....(!

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    Business Requirements Document (v02) HealthCare

    #,R9 R4R5%# ......................................................................................................80

    AUTHENTICATION ...........................................................................................................................................(!

    AVAILABILITYREQUIREMENTS .........................................................................................................................(

    USABILITYREQUIREMENTS ..............................................................................................................................($

    SYSTEMHELPREQUIREMENTS .........................................................................................................................($

    PERFORMANCEREQUIREMENTS ........................................................................................................................((

    SCALABILITYREQUIREMENTS ...........................................................................................................................((User Scalability ............................................................................................................................. ...... .33

    Application Scalability ..........................................................................................................................33

    %R1/, R4R5%# ....................................................................................... ............88

    USERINTERFACEREQUIREMENTS ......................................................................................................................((

    SYSTEMINTERFACEREQUIREMENTS ..................................................................................................................(4

    PR-:, P'/% /%D D'VR9 #,HD' ..........................................................................87

    7. PROJECTSCHEDULE ..................................................................................................................................(57.$ PROJECTSCHEDULE ..................................................................................................................................(5

    ,-55%,/-% P'/% .......................................................................................................... ..8

    %. PROPOSEDCOMMUNICATIONPLANS ............................................................................................................(6PROJECTTEAM .............................................................................................................................................(6

    ESCALATIONPOINTS .......................................................................................................................................(6

    RV#-% '-; ............................................................................................................................86

    /PP%D,# .................................................................................................................... ..........86

    /PPR-V/' ..................................................................................................................................8une" %hmedabad"oa and consider to be phase$1 of the pro;ect.

    Purpose of the Business Requirements

    This section describes the purpose of the Business Requirements.

    Business requirements for ma;or enhancements to an eistin# appication.

    Business requirements for ne' appication de&eopment.

    Business requirements for repacement appication de&eopment.

    Business requirements for a request for proposas ,R5>4.

    Last revised: Page # of !

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    Business ;oals?-"ecti*es to e achie*ed

    The ob;ecti&e of this porta is to attract peope from ?S% to &isit )ndia as a medica tourist.

    %so a database of Doctors" Hospitas" Cinics and faciities 'oud hep common peope tosearch and #et ri#ht treatment. >eope 'oud ha&e an opportunit! to chec6 &ariousaternates a&aiabe to them and compare price of one 'ith the other.

    enerate 100E number of eads and con&ert into +0 number of businessopportunit! in a month Buid database of 10"000 number of hospitas 2+"000 number of cinics 2+0"000number of Doctors in a phased manner ,cit! 'ise4 Tar#eted cities in )ndia Compare ser&ices of one 'ith other in a simiar cate#or! 5eature &arious tourist and &isitin# paces in )ndia 5eature hotes and paces of accommodation

    Sho'casin# ?S office address and a person attendin# queries Channei@in# contacts and si#nin# Mo?s 'ith &arious corporate hospitas Beta reease tar#et date % pane of doctors in the compan! board 'oud #i&e an added ad&anta#e

    Benefits?Rationale

    This section describes the ma;or benefits to be achie&ed 'ith the impementation of theBusiness Requirements.

    #ta>eholders

    >ro;ect sponsors Hospitas/Cinics in )ndia Doctors in )ndia

    Medica tourists ,Customer4

    >atients in )ndia

    eb$site &isitors >harmaceutica Companies Dia#nostic Centers >atients in #enera Fob see6ers mpo!ers

    Last revised: Page $ of !

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    Dependencies on e@istin= s!stems

    This section describes the dependencies bet'een the %ppication for 'hich these BusinessRequirements are 'ritten and the other eistin# appications/s!stems.

    Got appicabe

    References

    >ro;ect Charter (er.02

    /ssumptions

    This section describes ma;or assumptions that 'ere made prior to or durin# the BusinessRequirements #atherin# and documentation.

    Requirements #cope

    %his section sho&s &hat 'usiness functionalit is in scoe and out of scoe for *mlementation+*n ,se case aroach- the out of scoe ,se cases are indicated in a searate 'oundar 'o.+ *n/racle Designer aroach the out of scoe unctions are sho&n in gre coloured 'o.es+

    1. Pulic facin= Aesites (Health tourist portal and ndian portal) should ha*e Aorldclass desi=n templates.

    5unctiona! there are t'o separate pubic facin# 'ebsites. ne is to promote heathtourists and the other is for )n

    2. Content of the 'ebsite 'oud chan#e dependin# upon the tar#eted audience andmana#ed throu#h countr! )> ,i.e. different oo6 and fee for ?S% and )ndian &isitors4.(irtua! it is t'o different 'ebsites.

    8. % the contents are to be mana#ed throu#h a pass'ord protected admin intranet ,topubish formatted tet" ima#es" &ideos

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    11. )nte#ration 'ith oo#e Map %>) ,Shoud be the first of its 6ind information4 5aciit! toupdate b! the indi&idua &isitor i6e updatin# address/ocation in the oo#e map.

    12. Fobs section ,>ost ;obs" Search ;obs reated to heathcare ser&ices418. Brandin# and ad&ertisin# b! &arious ser&ice pro&iders ,Jistin# of hospitas/cinics" Jistin#

    of doctors" >harmaceutica companies" Ge' product reeases" reated ser&ices i6e%mbuance" Suppiers etc.4

    1MR ,>ersona Medica Record422. Mana#e data bases of >harmacists/Dru# stores and ocate them in oo#e Map28. Connect ,Consumer" Ser&ice pro&iders ,Doctors" Dru# stores" Dia#nostic centers etc..4

    +. esite.

    The 'ebsite contains a home pa#e describin# the purpose and na&i#ationa in6s to othersections. ach na&i#ation in6 ta6es the 'eb site &isitor to a separate pa#e. Some pa#es i6e,%bout us" Ser&ices" Contact us" h! 'e4 and na&i#ations in6s described in the respecti&e)%.

    T!pica ebsite fo' Tourist porta-

    Last revised: Page ! of !

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    Jo#in

    Ser&ices

    Contact

    %bout us

    Ho' 'i it

    Benefit me K

    Jatest Ge's

    Testimonias

    Last revised: Page of !

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    ar=eted 'an=ua=es of the current s!stem

    The pubic facin# 'ebsite of the Heath tourist porta contents to be a&aiabe in thefoo'in# an#ua#es-

    i. n#ishii. Spanish

    n#ish is the defaut an#ua#e 'hen 'ebsite is open. There 'oud be an option 'hereuser can chan#e the an#ua#e.

    % options" menus" tites" abes and on$screen messa#es are to be chan#ed toLSpanish 'hen the user seect an#ua#e option.

    )t shoud be an eas! to use admin interface to create/update an#ua#e equi&aents for aree&ant sections.

    n#ish is the primar! an#ua#e for the )ndian porta.

    nformation /rchitecture (5edical ourism Portal)

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    ebsite Ja!out ,Medica tourist porta4

    Last revised: Page 33 of !

    Jo#o

    Banner section to epain the ebsite / ser&ices features

    &*+,-* 01*/-2* Ji&e Chat sectio

    + 2 8

    (isitin# >aces in

    )ndia

    Compare ser&ices section

    Ser&ice cate#ories sectionCient testimonias

    Jatest Ge's

    Cop!ri#ht NNNNN >ri&ac! O Discaimers O Terms of

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    nformation /rchitecture (Portal for ndia)

    Last revised: Page 32 of !

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    ebsite Ja!out ,>orta for )ndia4

    Last revised: Page 3 of !

    Jo#o ebsite name/titeJi&e Chasection

    Cop!ri#ht NNNNN >ri&ac! O Discaimers O Terms of

    Search Here #umi

    . enera >h!sician in H!derabad" %bids S'itch to %d&ance Search

    Space for %d. banner

    Space for ne'products reeased

    Hospitals ,linics DoctorsDia=nostics :os

    Space for dispa!in# comparisons

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    nformation /rchitecture (/dmin ntranet /rea)

    1unctional Requirements

    ser Profiles #pecification (/pplicale to ourist portal and Portal forndia)

    This section describes a the %ctors and their profies 'ithin the contet of the BusinessRequirements ein= documented. /n /ctor is a personC or=aniation or an e@ternals!stem/sub$s!stem/pro#ram that has interactions 'ith the %ppication. %ctors" b! definition"are eterna to the s!stem 'ith 'hich the! are ha&in# interactions. %ctors ha&e #oas that areachie&ed b! use cases. T!pica!" %ctors ha&e beha&iour and are represented b! the roesthe! pa! in the use cases. %n %ctor stimuates the s!stem b! pro&idin# input and/or recei&in#somethin# of measurabe &aue from the s!stem.

    Last revised: Page 3" of !

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    Super %dmin ?ser-

    Super %dmin user has contro o&er the compete s!stem and can mana#e to create otherusers" #roups" pri&ie#es and required master data.

    The functionait! of the compete appication is moduari@ed and access to each modueis set b! the appicationAs access contro matri.

    T!pica user access contro matri-

    Roles &&E /dmin

    %dd dit De (ie'

    5ana=e ;roups P P P P

    5ana=e sers P P P P5ana=e Businessparameters P P P P

    Super admin can inacti&ate certain roups/?sers/5eatures for some reason beforedeetin# permanent!. The user ha&in# admin pri&ie#e can acti&ate or inacti&ate a record.

    % data &ie' ist can ha&e the option to see %cti&e and )nacti&e records.

    %ccesses to indi&idua acti&it! are fied as per the user cassification and roe.

    Last revised: Page 3# of !

    Super %dmin?ser

    U,*3 N01*

    P0,,3

    OK C0*2

    roup and ?serMana#ement

    Mana#e Business>arameters

    ContentMana#ement

    Cient reationshipmana#ement

    CommunicationMana#ement

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    %dministrator-

    %dministrator is another user 'ho inherits some contros from the super admin to perform certainacti&ities. enera! admin user has a the ri#hts of L%dd/dit or Deete a record. There can bemutipe admin users.

    Content De&eoper-

    Content de&eoper is another user 'ho #enera! create ne' contents/edit the content but doesnot ha&e ri#ht to deete permission. Content created or edited 'oud not be pubished unti it ishas be re&ie'ed or appro&ed b! the >ubisher.

    Content >ubisher-

    Content pubisher 'i re&ie'" appro&e or disappro&e an! content to be pubished in the pubicarea.

    ebsite (isitor-

    %n! 'ebsite &isitor 'i ha&e access to a the pubic contents pubished in the 'ebsite. ebsite&isitor can search and consume a ser&ices 'hich are set as free ser&ices.

    Re#istered ?ser-

    Re#istered users 'i ha&e pri&ie#es to access certain pri&ate data and communicate 'ith theser&ice pro&iders.

    Customer-

    Customer is a user 'ho 'oud ha&e access to paid ser&ices.

    Last revised: Page 3$ of !

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    #5# 1unctionalit!

    a. %be to confi#ure at east 8 ser&ice pro&iders %>) for sendin# SMS.b. %be to send bu6 SMS b! the 'ebsite admin/users to the &arious sta6e

    hoders.c. %be to confi#ure in the %dmin internet to send SMS for &arious acti&ities

    ,ampe a ne' ead is recei&ed" confirmation to customer that his enquir! isrecorded etc..4

    d. Re#istered users / customers can send SMS after o#ine. %be to aocate number of SMSs a customer can a&ai free and subscribe for

    more SMSs ,most! appicabe for &irtua office and reeasin# ne' products4

    P5R 1unctionalit!

    a. %be to update demo#raphics / persona recordsb. %be to update demo#raphics of the fami! members

    c. %be to update Doctors informationd. %be to upoad prescriptions ,as attachments4e. %be to update prescriptions as tetf. %be to setup medication#. %be to setup aerts ,mai and SMS4 'ith re#ard to re#uar chec6ups"

    medicine and dosesh. %be to share medica records 'ith the doctor for a particuar period 'ith

    permissions ,(ie' on! / (ie' and Do'noad4

    5/P 1unctionalit! ? ;oo=le 5/P /P inte=ration

    0. %be to ocate Doctors" Hospitas" Cinics" Dru# Stores" Dia#nostic Jabs on aM%>.b. Dispa! different icons for each cate#or! of information.c. )cons are updated throu#h %dmin intranet for each cate#or! of information.d. %be to dispa! more information throu#h a ca$out 'hen user point on a

    particuar icon.e. %be to &ie' more information in a separate pa#e 'hen user opted to 6no'

    more about seected information.f. ?ser can abe to submit feedbac6s to the site o'ner for an! seected

    information.#. ?ser can abe to report an! errors to the site o'ner for an! seected

    information.h. The feedbac6s / errors reported b! the users are emaied/sms to the

    respecti&e site admin/user.

    -. The feedbac6 / reported errors are stored in the admin intranet.;. The user is reported bac6 'hen the corrections are done or feedbac6 are

    ac6no'ed#ed.

    8. (isitors can add a ocation ,Doctor/Hospita/Cinic/Medica store/Dia#nostics4if the! fee so b! fiin# a sma form. The Jatitude and Jon#itude shoud bepic6ed up automatica!.

    . The information submitted are stored separate! for the admin to re&ie' andappro&e or disappro&e.

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    1. % messa#e emai/sms sent to the user 'ho submitted 'hen the adminappro&e / disappro&e. )f the admin disappro&e the reason shoud be fied andintimated.

    Virtual office ? ,linic mana=ement application

    0. %ppication is based on SaaS ,Soft'are as a ser&ice4 mode

    +. %be to pro&ide a separate area for each customer ,Doctor/cinic4 andaccessed throu#h a user name and pass'ord

    c. ach customer can si#n$up to a&ai this faciit!d. Customer can opt$out this ser&ice b! sendin# an emai/cain# to a site admin

    / support request.e. %dmin can acti&ate / inacti&ate this ser&ice for a customerf. 5oo'in# are the faciities incuded in the (irtua office-

    a. Customer ,Doctor/Cinic4 update their pace of a&aiabiit!" timin#s fora particuar period ,Da!" Time" Got a&aiabe time etc..4

    +. (isitors ,>atients4 can &ie' the caendar or schedue an appointment

    c. Customer to &ie' the caendar and ist of appointmentsd. Customer can accept / re;ect one or a appointments for a da! or

    periode. )nformation #oes to the patients 'hen Doctor/Cinic accepted or

    re;ected an appointment b! emai / smsf. Record/update patient &isits#. %be to #enerate a bi for the ser&icesh. %be to 'rite a prescription for the patienti. %be to #enerate a medica certificate for the patient

    ;. %be to recommend/order a dia#nostics

    #. SaaS %rchitecture

    1. 5u! Shared DB >er Tenant

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    The proposed appication shoud be depo!ed on SaaS patform. The appication shoud ta6e care

    of the foo'in# 'hie desi#nin# the appication.

    >erformance

    Securit!

    Reiabiit!

    Customi@ation

    )nte#ration

    Scaabiit!

    Muti tenanc!

    There are t'o a!ers. DB a!er and %ppication Ja!er. r#ani@ation )D is the 6e! for a database

    tabes ,Master and transaction4. Data is accessed from the appication b! pro&idin# r#ani@ation)D.

    &er! user is associated 'ith an or#ani@ation id. %n or#ani@ation can ha&e man! users. ?ser )D

    is unique throu#hout the database.

    There are t'o databases one to store a data reated to user" contains ,username" pass'ord"

    or#ani@ation id4 for authentication and the other is database contains data reated to appication.

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    ?)D is used for or#ani@ation id. Mutipe or#ani@ation data can reside in a sin#e database or

    mutipe of databases.

    /d*ertisement ? randin= ? rotatin= anner mana=ement

    a. %be to define the ad pacements in &arious pa#esb. %be to define price for ad pacements ,ad si@e / duration / price4

    . %be to update/upoad ad content for a ocation 'ith priorit!" number ofimpressions" time period etc..

    d. %be to mana#e the ad banners and content throu#h admin area

    :os functionalit!

    a. %be to search ;ob openin#s b! enter search tet" eperience/ocation.b. %be to respond/send resume for a ;ob direct! after o#in

    . %be to pubish ist of recent ;obs b! function and ocation. %be to pubish top 10 empo!ers 'ith their o#os. Dispa! ist of current ;obopenin#s.

    e. %be to re#ister and upoad resume b! the ;ob see6ersf. %be to o#in and update resume b! the ;ob see6ers#. mpo!ers to re#ister and update ;ob openin#sh. mpo!er o#in and search resumesi. Do'n oad matchin# resumes for a particuar post

    9. mai to ;ob see6er 'hen a ne' matchin# ;ob is updated b! the empo!er6. mai to empo!er 'hen a ne' matchin# resume is updated b! a ;ob see6er.. Boc6 resumes to be &ie'ed b! certain companies ,b! enterin# 6e! 'ords of

    the companies4 b! the ;ob see6er for mana#in# pri&ac!

    #earch ? /d*ance search

    a. Basic search shoud 'or6 i6e oo#e search 'ith su##estionsb. ?ser can shift to ad&ance search and search throu#h seectin# fiters and

    criteria

    ,ommunication ? or> floAs

    a. The &isitors to the 'ebsite shoud abe to communicate 'ith the site admin /ser&ice pro&iders b! fiin# pre$defined forms.

    +. % confirmation messa#e shoud be sent to the person 'ho submitted b!emai as a cop! for hi/her record.

    c. %part from sa&in# data in a database tabe 'hich can be accessed throu#hadmin intranet a information shoud be sent to respecti&e site user / ser&icepro&ider dependin# on the 6ind of ser&ice request.

    d. or6$fo's are defined in the admin intranet ,i.e. mai to 'hom" access to'hom4

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    Buildin= consumer dataase

    a. Consumers are the users 'ho search/see6 &arious ser&ices and submitsrequest for ser&ices in &arious forms. Re#istered / non re#istered users.

    b. % the information are to be compied and cate#ori@ed for future ser&ices i6e,'hen ne' product / ser&ices are reeased.4

    . %be to attract consumer to re#ister to #et &aue added ser&ices.

    5ana=e dataase for Pharmacists?Dru= stores? Dia=nostics centers andlocate them in ;oo=le 5ap

    a. %be to search and ocate a dru# store / dia#nostic ser&ices

    +. %be to compare prices for different tests bet'een the dia#nostic centers in aparticuar ocait!.

    ,ommunit! ser*ices ? ,orporate social responsiilit!

    a. >eope re#ister as ser&ice pro&ider / &ounteer to etend their ser&ices.

    +. >eope request to for ser&ices ,ampe- Joo6in# for hep to ocate a doctorfor a particuar disease" Joo6in# for hep.

    c. %be to connect bet'een the ser&ice pro&iders 'ith ser&ice see6ers

    ,onnect (,onsumerC #er*ice pro*ider (DoctorC Dru= storeC Dia=nosticcenter)

    a. %be to create a patform to connect bet'een the consumer and ser&ice

    pro&ider and brin# them into to a common patform.b. The information shoud be fashed to nearest Dia#nostics center 'hen Doctor

    prescribes tests.c. Consumer / >atient can compare price for different tests

    nteracti*e 1orms

    #er*ice Request

    se ,ase %ame Submittin# onine formDescription Submittin# onine form in the 'ebsite

    /ctors >rospecti&e medica tourist ,Customer4

    Business Rules . 5orm can be submitted on! after the usercompete fiin# a the required data.

    2. ?ser can s'itch to detaied form / pro&idemore information if he/she 'iin# topro&ide at that moment b! epandin#

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    section of the form.Basic 1loA /lternate 1loAs

    1. n screen than6 !ou messa#e.

    $. mai confirmation to the customerAsemai address as a cop! of theinformation submitted.

    (. mai notification to the businesshead/concerned eecuti&e.

    4. Sa&e data in the database forreportin#

    1. The ser&ice request form can besubmitted ,after censorin#4 direct! to theaffiiate hospitas ,Ser&ice pro&iders4 tosubmit their quotes.

    2. The business head/concerned eecuti&e'i re&ie' and submit the form to Ser&icepro&iders.

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    Business Requirements Document (v02) HealthCare

    ,ontact us

    se ,ase %ame Submittin# contact us formDescription Submittin# onine form in the 'ebsite

    /ctors >rospecti&e medica tourist ,Customer4ebsite &isitors>rospecti&e ser&ice pro&iders ,anted to ist inthe porta4

    Business Rules 1. 5orm can be submitted on! after the usercompete fiin# a the required data.

    Basic 1loA /lternate 1loAs

    1. n screen than6 !ou messa#e.

    $. mai confirmation to the emaiaddress pro&ided as a cop! of theinformation submitted.

    8. mai notification to the businesshead/concerned eecuti&e.

    4. Sa&e data in the database forreportin#

    1eedac>

    se ,ase %ame Submittin# feedbac6 onineDescription Submittin# an onine form in the 'ebsite

    /ctors ebsite &isitors

    Business Rules 2. 5orm can be submitted on! after the usercompete fiin# a the required data.

    Basic 1loA /lternate 1loAs

    1. n screen than6 !ou messa#e.

    2. mai confirmation to the emaiaddress pro&ided as a cop! of theinformation submitted.

    8. mai notification to the businesshead/concerned eecuti&e.

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    8.+.+. Pulish Basic #er*ices (Health ourist Portal)

    The content is mana#ed in the admin section and pubished in the home pa#e andser&ices section.

    ?ser can epore to 6no' more information ,i.e. Jist of ser&ice pro&iders" their faciities"

    pricin# etc4 on seectin# a particuar ser&ice.

    %so" user can compare price bet'een ser&ice pro&iders for a seected ser&ice cate#or!.

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    e. Testimonias

    2. )nformation about a (isitin#/Historica pacei. Gameii. Short description

    iii. %ddress/Jocationi&. )mportance&. >hoto#raphs

    8. )nformation about a Hotesi. Gameii. Short descriptioniii. %ddress/Jocationi&. Tariff &. >hoto#raphs

    hotos

    I. 5%Qs ,CMS4i. Questionii. %ns'er

    =. Ser&ice 'ise price comparisoni. Ser&ice cate#or!ii. Ser&ice descriptioniii. >rice in ?S7i&. ther char#es if an! ?S7

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    ntit! Relationship Dia=ram

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    Data Volumes

    Health ourist Portal$

    )nitia 10 B incudin# ima#es and annua #ro'th coud #o up to 109

    Portal for ndia$

    )nitia 20 B incudin# ima#es and annua #ro'th coud #o up to 209

    Data Retention and /rchi*in=

    This section describes the Data retention ,time frames for onine Data retention before

    archi&in#4 and aso the archi&in# requirements.

    Pri*ac! mplications

    This section describes the sensiti&it! e&es of each cass of data. The foo'in# criteria areused in determinin# the sensiti&it! e&e of each conceptua cass/entit! in ine 'ith theo&ernment Core >oic! Manua4.

    Non-sensitiveinformation that &ould not reasona'l 'e e.ected to cause in4ur (harm)if released to the u'lic5

    Protected A: information that- if comromised- could reasona'l 'e e.ected to cause

    in4ur (harm)- e+g+ loss of rivac5

    Protected B: information that- if comromised- could reasona'l 'e e.ected to causeserious in4ur (harm)- e+g+ the conduct of a court roceeding &ould 'e adversel affected5

    Protected C: information that- if comromised- could reasona'l 'e e.ected to causee.tremel grave in4ur (harm)- e+g+ loss of life+

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    Data Definition Reports

    ntit! Definition Report

    This section is appicabe on! to race Desi#ner approach. This section describes Data%rchitecture / definition ,ntit! Reationship mode4 in narrati&e tet form.

    ntit! %ame

    ntit! Description

    nitial Data Volume (appro@.)

    /nnual Data =roAth rate (in appro@. F)

    /ttriutes (fields) of the ntit! Game -

    Description -Game -

    Description -Game -

    Description -Game -

    Description -

    Game -

    Description -Game -

    Description -

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    Business Requirements Document (v02) HealthCare

    Data Requirements (Portal for ndia)

    The content and data required for the porta is coected from &arious sources and updated

    throu#h the admin contro pane b! the authori@ed users. The content/data pubished on! after ithas been &erified and appro&ed b! the pubisher.

    nitiall! all the rele*ant data updated ! the portal administrator and pro=ressi*el! ane@tranet s!stem can e de*eloped Ahich Aould enale the ser*ice pro*ider to update datathrou=h secure lo=in.

    . Core ser&ices )nformation about &arious Hospitas" Cinics" Doctors" Dia#nostic" 5aciitiespro&ided b! them and pricin# etc.

    $. %nciar! ser&icesFobsGe' product reeases

    %d&ertisement

    (. ther ser&ices Reated ne's and updates

    Data /rchitecture ? 5etadata (for Portal in ndia)

    #ecurit! Requirements

    /uthentication

    This section describes the %uthentication requirements part of the Business Requirements.%uthentication is the process of &erif!in# the #enuineness of caims that a person/#roupma6es to estabish identit!/ei#ibiit! for access to ser&ices. The foo'in# criteria is used indeterminin# transaction t!pes of each use case/function-

    Level 0 : Anonymous transaction6 triggers transactions that do not require or allo& aerson to 'e identified- or transactions &hich require rotection of a erson7s identit+ ore.amle- access to online information a'out government rograms or services or rotectinga erson7s identit+ Com'ining the transaction data &ith other data must not allo&identification of a articular individual+

    Level 1 : Pseudonymous transaction6 triggers transactions that do not require a erson to'e identified 'ut do require a means for further contact to deliver a roduct or service+ ore.amle- a note from someerson899999+com can not 'e readil translated into anindividuals name- 'ut it ma 'e sufficient to request information- to rovide some services- oron;going follo& u+

    Level 2 : Identified transaction 6 triggers transactions that require that a erson 'esecificall identified+ %he nature of the transaction ma require confirmation of a erson7sidentit (e+g+- name- address- 'irth date- etc+) and

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    Business Requirements Document (v02) HealthCare

    ' the transaction+ or e.amle- a note signed &ith a digital certificate- audit trails andsecurit logs ma rovide sufficient evidence that a secific erson intended to conduct atransaction+

    /*ailailit! Requirements

    The s!stem is a&aiabe o&er the net. The heathcare porta is tar#eted to ?S% and >orta for)ndia is tar#eted 'hoe of )ndia. The s!stem 'oud re$direct to the user based on )> address.)f an!bod! tr!in# to access the Heathcare porta from )ndia" the s!stem 'i re$direct to >ortafor )ndia and &ice$&ersa.

    The s!stem uptime shoud be **.009. The simiar bac6 to bac6 #uarantee needs to beobtained from the hostin# compan!.

    )n case of an! brea6do'n" appropriate messa#e need to be fashed.

    n$ine chat to be ad;usted 'ith ?S and )ndia time.

    Response to user quer! 'ithin 2< hours.

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    Business Requirements Document (v02) HealthCare

    se ,ase ? Business1unction %ame

    /*ailailit! Requirements& Re=ular Aor> hours& 23@6& /n! other (please descrie)

    sailit! Requirements

    This section describes the s!stem usabiit! requirements. % usabiit! requirement specifiesho' eas! the s!stem must be to use. ?sabiit! is a non$functiona requirement" because in itsessence it doesnt specif! parts of the s!stem functionait!" but specifies on! ho' thatfunctionait! is to be percei&ed b! the user" for instance ho' eas! it must be to earn andoperate the s!stem.

    #!stem Help Requirements

    This section describes 'hat 6ind of S!stem Hep features are needed to be buit into the

    s!stem.

    se ,ase ? Business1unction %ame

    Help Requirements& 1ield le*el (online)& #creen le*el (online)& Help Printin= -ptions& -perations 5anual (-ffline)& /n! other

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    Business Requirements Document (v02) HealthCare

    Performance Requirements

    +.+.1. Stress Requirements

    Heath tourist portas must be abe to support minimum of 200 user accessin# recordssimutaneous!.

    >orta for )ndia must support minimum of +000 users accessin# simutaneous!.

    +.+.2. Response$Time Requirements

    The maimum ao'abe 'ait time from the moment the user submits a request unti thes!stem comes bac6 'ith a response shoud not #o be!ond = seconds 'ith the data&oume 800"000E records

    #calailit! Requirements

    The s!stem shoud be scaabe to accommodate add ne' ser&ices" enhance eistin#ser&ices.

    ser #calailit!

    /pplication #calailit!

    nterface Requirements

    This section describes ?ser and S!stem )nterface requirements for the proposed s!stem.

    ser nterface Requirements

    BroAser compatiilit!

    The 'ebsite shoud support a ma;or bro'sers of the current &ersion and one &ersion

    do'n.

    1. )

    2. 5ire 5o

    8. Mo@ia ,Mac4

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    Business Requirements Document (v02) HealthCare

    Data displa!

    The content presented in the porta 'oud be desi#ned professiona! i6e an! 'ord cass

    'ebsite. The data can be presented in Jist &ie'/5orm &ie' to the sta6ehoders in their

    respecti&e area.

    Drop&doAn list

    Data consistenc! is maintained throu#h seectin# choices from drop do'n ist. Theappication shoud enabe each customer to add their ne' choices.

    The master drop do'n ist is mana#ed throu#h the %dmin area. hen a customerre#ister" set of master data ,pre$requisites4 are a&aiabe for them. This 'oud hep themto start usin# the appication instant!. %so" each re#istered customer can mana#e theiro'n master data ,add/edit/deete4.

    #a*in= report as PD1 file.

    5aciitates to sa&e a report in >D5 format

    e 2.0 features

    ebsite / %ppication to be buit on eb 2.0 features. >a#e re$oadin# / refresh to bea&oided compete!.

    #!stem nterface Requirements

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    Project Plan and Delivery Schedule

    7.1 Project Schedule

    #' as> #tart 1inish Duration

    1 DefinitionS!stem Desi#nDetaied Desi#nDe&eopment)nte#ration Testin#Depo!ment?%TBu# fiin#

    o Ji&e

    6.2 Pro"ect #chedule

    Phase 5ilestone Deli*erale

    Requirement Definition BRD Si#noff Business RequirementDocument

    >rotot!pin# /ire framin# />orta a!outs

    Ja!out desi#n si#n$off andireframe Si#noff

    >DS" htm and CSSs

    >rotot!pe for the proposedappication

    S!stem Desi#n Competion of Desi#nDocument

    Desi#n document containin#fo's" &aidations" inputs andoutputs.Database desi#n

    De&eopment" )nte#ration andTestin#

    Beta Reease of the site for?%T

    Beta &ersion ,Tested fu!4

    Depo!ment and o Ji&e 5ina Si#noff Source Code for theappication hosted on i&een&ironment. Source codedocumentation and ?ser#uide.

    Support Cosin# 5i bu#s

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    Business Requirements Document (v02) HealthCare

    Communication Plan

    8.1 Proposed Communication Plans

    Dai! ca ee6! re&ie' meetin# 'oud be hed on a preschedued da! ,NNNNNN4 and time.

    Re#uar communication 'oud be done throu#h emais" phone and ebMeetin# 'ithemai 'oud be the most frequent communication medium

    tranet porta ,Basecamp4 created for the pro;ect 'oud be the patform throu#h 'hichthe pro;ect reated documents" minutes of the meetin# are shared. The tas6s assi#ned forthe team members are presented and trac6ed throu#h the porta

    ee6! status report shoud be shared 'ith Cient throu#h emai and aso posted to theetranet porta b! end of the 'ee6.

    Project Team

    #' %ame Role -r=aniation ,ontact %o &mail address

    scalation Points

    #' %ame Desi=nation -r=aniation ,ontact %o &mail address

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    Business Requirements Document (v02) HealthCare

    Re*ision 'o=

    ate Version C!an"e #eference #evie$ed %y

    2+thct 2010 01$Draft

    23thct 2010 02$Draft Jist of 5unctionait! incuded for )ndian >orta1. Communit! /Corporate Socia Responsibiit!2. >HR ,>ersona Heath Record4.8. Mana#e data bases of >harmacists/Dru#stores and ocate them in oo#e Map

    3thGo& 2010 02$Draft 1. Scope is epained and epanded

    2. SaaS architecture dia#ram is depicted

    8. Connect functionait! is incuded

    /ppendices

    nter content here.

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    Business Requirements Document (v02) HealthCare

    /ppro*al

    This document has been appro&ed as the officia Business Requirements Document forthe HeathCare pro;ect.

    5oo'in# appro&a of this document" chan#es 'i be #o&erned b! the pro;ectAs chan#e

    mana#ement process" incudin# impact ana!sis" appropriate re&ie's and appro&as"under the #enera contro of the Master >ro;ect >an and accordin# to >ro;ect Supportffice poic!.

    Pre&ared %y 'i"nature ate

    %uthors Game

    Titer#ani@ation

    A&&roved %y 'i"nature ate

    Cient %cceptorAs Game

    Titer#ani@ation