5. cp & cpc hairstyling ht-090!3!2012 hair

7/24/2019 5. CP & CPC Hairstyling HT-090!3!2012 Hair

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COMPETENCY COMPETENCY UNIT

COREHAIR CUTTING HAIR PERMING HAIR COLOURING HAIR BLEACHING

HAIRSTRAIGHTENING

HAIR SALONADMINISTRATION

ELECTIVEIN-SALON SERVICE

PROMOTIONFACIAL HAIR DESIGN

TREATMENTFANTASY HAIR

STYLING

COMPETENCY PROFILE CHART (CPC)

SECTOR HOSPITALITY AND TOURISMSUB SECTOR PERSONAL SERVICES

JOB AREA HAIRDRESSINGJOB LEVEL THREE (3) JOB AREA CODE


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COMPETENCY PROFILE (CP)

Sub Sector PERSONAL SERVICESJob Area HAIRSTYLIST

Level THREE (3)

CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

1. Hair cutting This competency unit describes the

skill, knowledge and attituderequirements in hair cutting. Itpromotes good personal andprofessional image.

The person who is competent in haircutting shall be able to identifycustomer needs and hair design

requirement, analyse hair & scalpcondition, prepare hair cutting tools,equipment and materials, carry outhair cutting and check hair results

The outcome of this competency isto enable clients haircutting to be avaluable contributing factor in

appearance grooming compliancewith hairdressing standard practice

1. Identify client needs and hair

design requirement

2. Analyse hair & scalp condition

3. Prepare hair cutting tools,equipment and materials

4. Carry out hair cutting

1.1 Clients received and greeted

in accordance with receptionduty requirements

1.2 Client profile determined indetermining clients personalparticulars

1.3 Client needs and hair designdetermined in selectingclients hair cutting plan

2.1 Hair & scalp conditionDetermined

2.2 Hair cutting proceduredetermined in accordance withclients hair cutting resourcespreparation

3.1 Cutting tools selected3.2 Hair cutting tools, equipmentand materials setup inaccordance with hair cuttingworkplace requirements

4.1 Client protective clothingarranged in accordance withhair cutting procedures

4.2 Clients safety and hygiene


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5. Check hair cut result

determined in accordancewith OSHA requirements

4.3 Hair towel dried in accordancewith pre hair cuttingprocedures

4.4 Hair sectioning applied inaccordance with hair cuttingprocedures

4.5 Hair cutting technique applied4.6 Hair style confirmed in

accordance with clients haircutting service

5.1 Hair cut design confirmed5.2 Dust off hair clipping

in accordance with hair cuttingprocedures

5.3 Hair cut cross checked in

accordance with hair cuttingperformance control SOP5.4 Hair styled in accordance with

clients requirements


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2. Hair perming This competency unit describes the

skills, knowledge and attituderequirements in hair perming. Itswork to promote volume and curemovement in the hair and is atentative or contribute to the finishedstyle.

The person who is competent in hair

perming shall be able to identifyclient hair condition, analyse haircondition, prepare hair permingtools and product and carry out hairperming activities in accordancewith job and product specification,procedure and clients requirements.

The outcome of this competency isto provide clients hair perming forappearance grooming valuecomplying to Malaysian certifiedhairdressing standard practice

1. Identify client hair needs

. 2. Analyse hair & scalp condition

3. Prepare hair perming tools,

equipment & materials

4.Carry out hair perming




1.3 Client hair & scalp conditiondetermined in determiningclients hair perming plan

2.1 Hair condition determined2.2 Hair test conducted2.3 Hair perming procedure

determined in selecting hairperming roles

3.1 Perming tools, equipment &

materials selected3.2 Hair perming tools,equipments and materials setup in accordance with hairperming workplacerequirements

4.1 Clients protection clothingarranged in accordance withhair perming procedures

4.2 Clients hair washed inaccordance with hair permingpre-treatment procedures

4.3 Clients hair sectioning appliedin accordance with hairperming procedures

4.4 Winding technique applied in

accordance with clients hairperming procedures


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4.5 Perming lotion applied inaccordance with clients hair

perming procedures4.6 Development test curl

conducted in accordance withhair perming procedures

4.7 Hair perming performanceresult confirmed inaccordance with hair permingprocess controlling

procedures4.8 Perming lotion rinsed off

with warm water inaccordance with hair permingrequirements

4.8 Hair blot dried in accordancewith hair permingrequirements

4.9 Neutraliser applied inaccordance with hair permingrequirements

4.10 Rods removed in accordancewith hair permingrequirements

4.11 Hair rinsed off4.12 Hair towel dried in

accordance with hair permingrequirements

4.13 Hair styled in accordance withclients requirements


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3. Hair colouring This competency unit describes the

skills, knowledge and attituderequirements in hair colouring. Itswork is to enhance and correct theclients hair colour by changing thecolour by chemical means bothtemporary and permanently.


colouring shall be able to carry outvirgin hair colouring, carry out whitehair colouring, carry out root re-touch, carry out hair highlighting andcarry out bleaching.

The outcome of this competency isto enable hair colouring to be a

valuable contributing factor inappearance grooming in compliancewith the hairdressing standardpractice

1. Carry out virgin hair colouring 3.1 Clients received and greeted


3.2 Client colouring needsconfirmed in accordance withvirgin hair colouring plan

3.3 Virgin hair colouringresources arranged indetermining virgin hair

colouring resourcespreparation

3.4 Clients hair and scalpcondition analyzed indetermining virginhair colouring procedures

3.5 Client virgin hair colouringprepared

3.6 Clients protection clothprepared in accordance withclients safety & hygieneprocedure

3.7 Section hair for virgin haircolouring application inaccordance with haircolouring procedures

3.8 Virgin hair colouring applied

3.9 Hair colour result confirmedin accordance with haircolouring plan

3.10 Hair rinsed in accordancewith hair colouringprocedures

3.11 Towel dry hair in accordancewith hair colouring

procedures


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2. Carry out white hair colouring

3.12 Hair styled in accordancewith clients requirements

2.1 Clients received and greetedin accordance with receptionduty requirements

2.2 Client colouring needsconfirmed in accordance withwhite hair colouring plan

2.3 White hair colouring

resources arranged indetermining white haircolouring resourcespreparation

2.4 Clients hair and scalpcondition analyzed indetermining virginhair colouring procedures

2.5 Client white hair colouringprepared2.6 Clients protection cloth

prepared in accordance withclients safety & hygieneprocedure

2.7 Section hair for white haircolouring application inaccordance with hair

colouring procedures2.8 White hair colouring applied2.9 Hair colour result confirmed in

accordance with haircolouring plan

2.10 Hair rinsed in accordancewith hair colouring finishingprocedures

2.11 Towel dry hair in accordancewith hair colouring finishing


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3. Carry out hair root re-touch

procedures2.12 Hair styled in accordance

with clients requirements


3.2 Client colouring needsconfirmed in determining rootre-touch plan

3.3 Root re-touch resourcesarranged in accordance withtreatment preparation

3.4 Clients hair and scalpcondition analyzed indetermining root re-touch procedures

3.5 Client protection clothprepared in accordance withclients safety & hygieneprocedures

3.4 Section hair for hair colouring3.5 Root re-touch process

applied3.6 Hair colour result confirmed

in accordance with haircolouring plan

3.6 Hair rinsed in accordancewith hair root re-touchprocedures

3.7 Towel dry hair in accordancewith hair root re-touchprocedures

3.9 Hair styled in accordancewith clients requirements


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4. Carry out hair highlighting

5. Carry out hair colour correction

4.1 Clients received and

greeted in accordance withreception duty requirements

4.2 Client colouring needsconfirmed

4.3 Hair highlighting resourcesarranged in determininghighlighting resources

4.4 Clients hair and scalp

condition checked indetermining highlightingprocedures

4.5 Client hair highlightingPrepared

4.6 Client protection clothprepared in accordance withclient safety & hygieneprocedures

4.7 Section hair for hairhighlighting

4.8 Hair highlighting applied inaccordance with hairhighlighting processrequirement

4.9 Hair rinsed in accordancewith post hair colouring

conditioning requirements4.10 Towel dry hair4.11 Hair styled in accordance


5.1 Client colouring needsconfirmed

5.2 Colour correction resources

arranged in determining haircolour correction resources


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preparation5.3 Clients hair and scalp

condition Checked indetermining hair colourcorrection procedures

5.4 Client protection clothprepared in accordance withclients safety & hygieneprocedures

5.5 Client colour correction

prepared in accordance withhair colour correction process5.6 Section hair for colour

correction in accordance withhair colour correction process

5.7 Hair colour correction appliedin accordance withcosmetology code of practice

5.8 Hair colour results determinedin accordance with clientneeds

5.9 Hair rinsed in accordancewith hair selectionprocedures

5.10 Towel dry hair5.11 hair styled in accordance


4. Hair bleaching This competency unit describes theskills, knowledge and attituderequirements in hair bleaching. Itswork to promote bleached haircolour using chemical products.

1. Identify clients needs 1.1 Clients received and greetedin accordance with receptionduty requirements

1.2 Clients hair bleachingneeds determined indetermining clients hair

treatment plan


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bleaching shall be able to identifyclients needs, analyze hair & scalpcondition, prepare hair bleachingtools, equipment and materials,carry out hair bleaching activities inaccordance with job and productspecification, procedures, andclients requirements

The outcome of this competency isto provide clients hair bleaching forappearance grooming valuecomplying to hairdressing standardpractice

2. Analyze clients hair & scalpcondition

3. Prepare hair bleaching tools,equipment and materials

4. Carry out hair bleaching

1.3 Client profile determined indetermining clients personal

particulars

2.1 Hair & scalp conditionDetermined

2.2 Hair bleaching proceduredetermined

3.1 Bleaching tools, equipment &

materials selected3.2 Hair bleaching tools,equipment and materials setupin accordance with hairbleaching requirements

4.1 Clients bleaching needsconfirmed in accordance withhair bleaching plan

4.2 Hair bleaching resourcesarranged in accordance withhair bleaching roles

4.3 Clients hair and scalpcondition checked indetermining hairbleaching procedures

4.4 Clients bleaching prepared in

accordance with hairbleaching process

4.5 Clients protection clothprepared in accordance withclients safety & hygieneprocedures

4.6 Section hair for bleaching4.7 Hair bleaching applied

4.8 Hair rinsed in accordance withhair bleaching procedures


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4.9 Towel dry hair in accordancewith hair bleaching

procedures4.10 Hair styled in accordance


5. Hair straightening This competency unit describes theskills, knowledge and attituderequirements in hair straightening.

Its work is to promote permanentstraight hair using chemicalproducts.

The person who is competent in hairstraightening shall be able toidentify client hair condition, analysehair & scalp condition, prepare hairstraightening tools, equipment andmaterials and carry out hairstraightening activities inaccordance with job and productspecification, procedure and clientsrequirements.

The outcome of this competency isto provide clients hair straightening

for appearance grooming valuecomplying to hairdressing standardpractice

1. Identify client hair needs

. 2. Analyse hair & scalp condition

3. Prepare hair straighteningtools, equipments &materials

4. Carry out hair straightening


4.2 Clients hair straighteningneeds determined indetermining clients hairtreatment plan


2.1 Hair & scalp conditiondetermined

2.2 Hair straightening proceduresdetermined in determiningclient hair and scalp condition

3.1 Hair straightening proceduredetermined

3.2 Straightening tools, equipment

& materials selected3.3 Hair straightening tools,

equipment and materials setupin accordance with hairstraightening requirements

4.1 Client protective clothingarranged in accordance with

hair straightening procedures


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4.2 Client hair prepared inaccordance with pre-

treatment preparation4.3 Clients hair sectioning

applied in accordance withstraightening procedures

4.4 Straightening techniqueapplied in accordance withclients hair straighteningprocedures

4.5 Straightening product appliedin accordance with hairstraightening procedures

4.6 Straightening performanceresults confirmed inaccordance with hairstraightening performancecontrol

4.7 Straightening product rinsedoff with warm water inaccordance with hairstraightening procedures

4.8 Hair towel dried inaccordance with hairstraightening procedures

4.9 Neutraliser applied inaccordance with hair

straightening procedures4.10 Neutraliser rinsed off in

accordance with hairstraightening procedures

4.11 Conditioner applied inaccordance with posttreatment procedures

4.12 Hair dried and styled in

accordance with clients plan


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5. Provide clients post hair

treatment advice

5.1 Types of post-hair

straightening productssuggested

5.2 Client home hair treatmentsuggested

6. Hair salonAdministration

This competency unit describes theskills, knowledge and attituderequirements in salon

administration. Its work is tomaintain hair salon activities.

The person who is competent in hairsalon administration shall be able tocarry out clients services handling,monitor salon safe safety, supervisesalon subordinate and monitor salonbusiness activities.

The outcome of this competency isto administer hair salonadministration for salon operationvalue complying to hairdressingstandards

1. Carry out clients serviceshandling

2. Monitor salon safety

3. Supervise salon subordinate

1.1 Clients salon service confirmedin accordance with salon SOP

1.2 Clients record maintained in

accordance with performancecontrol procedures1.3 Clients complaints attended to

in accordance withcosmetology code of practice

2.1 Salon hygiene ascertained inaccordance with OSHArequirements

2.2 Salon tools, equipment andmaterials checked inaccordance with OSHArequirements

2.3 Salon housekeeping confirmedin accordance with salon SOP

3.1 Subordinate work activities

ascertained3.2 Work activities monitored in

accordance with subordinatecoaching procedures

3.3 In-house training coached inaccordance with salonoperation controllingprocedures

3.4 Subordinate work appraisal


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4. Monitor salon businessactivities

executed in accordance withsalon operational supervision

procedures

4.1 Salon service and retailingpromoted in accordance withsalon business administration

4.2 Business operation reportprepared

4.3 Stock inventory controlled in

accordance with salonmaintenance administrativefunctions


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7. In-salon service

promotion

This competency unit describes the

skills, knowledge and attituderequirements in in-salon servicepromotion. Its work is to promotehair services to enhanceappearance with the appropriatehair treatment to the client.

The person who is competent in in-

salon service promotion shall beable to scrutinize hair serviceneeds, plan promotional activities,prepare promotional materials, carryout sales promotions, carry outsales promotion evaluation andcarry out sales promotiondocumentation.

The outcome of this competency isto provide clients hair servicepromotion for appearance groomingvalue complying to salon operationstandards

1. Scrutinize hair service needs

2. Access promotional activities

3. Prepare promotional materials

4. Carry out sales promotions

1.1 Type of hair services

determined in accordance withsalon centre sales & marketingpolicy

1.2 Sales promotional strategydetermined in accordance withhair service roles

1.3 Clients buying behaviourdetermined in determining

sales projection roles

2.1 Type of promotional activitiesdetermined in determiningtargeted segment

2.2 Promotion activities supportdetermined

2.3 Promotional lead timedetermined in sourcingpreparation arrangement

3.1 Promotional packageobtained in identified clientsneeds

3.2 Promotional materials setready

4.1 Hair services introductionrecommended in securing hairservice sales

4.2 Communication techniqueapplied in accordance withservice presentation strategy

4.3 Contingency measuresarranged in accordance with

salon sales & marketing policy


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evaluation


documentation

5.1 Sales promotion objective

confirmed in accordance withhair service promotionalprocedures

5.2 Clients response ascertainedin accordance with principle ofsales & marketing plan

6.1 Promotion feedback compiled

in accordance with salonadministration policy6.2 Post promotion report

prepared in accordance withsalon administration policy


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8. Facial hair design

treatment

This competency unit describes the

skills, knowledge and attituderequirements in facial hair designcutting.

The person who is competent infacial hair design cutting shall beable to identify client needs and hairdesign requirements, analyze facial

hair & skin condition, prepare haircutting tools, equipment & materials,carry out facial hair design cuttingand carry out facial care treatmentand facial hair design treatmentdocumented

The outcome of this competency isto provide clients facial hair design

cutting for appearance groomingvalue complying to hair dressingcode of practice

1. Identify client needs and hair

design requirement

2. Analyse clients facial hair and

skin condition

3. Prepare hair cutting tools,

equipment & materials

4. Carry out facial hair design

cutting




1.3 Client needs determined inaccordance with clients facialhair design cutting roles

1.4 Clients facial hair designcutting need determined

2.1 Facial hair conditiondetermined

2.2 Hair trimming/cuttingprocedure determined inaccordance with facial hairdesign cutting roles

3.1 Trimming tools selected3.2 Facial hair design cutting

workplace prepared inaccordance with OSHArequirements

3.3 Facial hair design cuttingservice prepared in

accordance with clientsservice roles

4.1 Hair trimming techniqueapplied

4.2 Facial hair design cuttingresults confirmed inaccordance with clients

satisfaction of the finished cut


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5. Carry out facial care treatment

6. Carry out facial hair designtreatment documentation

5.1 Facial health care treatmentDetermined

5.2 Facial care treatmentexecuted in accordance withfacial care treatmentprocedures

5.3 Facial care treatment resultsconfirmed in accordance withfacial care treatmentprocedures

6.1 Clients profile updated inaccordance with barberingstandards of practice

6.2 Clients facial hair designcutting advice disseminated inaccordance with salon SOP


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9. Fantasy hair styling This competency unit describes the

skills, knowledge and attituderequirements in fantasy hair styling.

The person who is competent infantasy hair styling shall be able tocarry out theme hair designing, hairaccessories designing and preparefantasy hair styling materials andcarry out fantasy hair styling.

The outcome of this competency isto provide clients fantasy hairstyling for appearance groomingvalue complying to Malaysiancertified hair dressing code ofpractice

1. Carry out theme hair designing

2. Carry out hair accessoriesdesigning


in accordance with receptionduty requirements1.2 Client needs determined in

accordance with fantasy hairdesign

1.3 Hair and scalp conditiondetermined in accordancewith fantasy hair design

1.4 Theme hair designascertained

1.5 Theme hair designingprocedure followed inaccordance with fantasy hairdesigning procedures

1.6 Theme hair designing supportarranged in determiningresources preparation

1.7 Theme hair designed inaccordance with fantasy hairstyling procedures

2.1 Type of hair accessoriesdetermined in accordance withfantasy hair styles

2.2 Hair accessories designing

resources arranged inaccordance with fantasy hairstyles image

2.3 Hair accessories designproduced in accordance withhair accessories stylingrequirements


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3. Prepare fantasy hair styling

materials

4. Carry out fantasy hair styling

3.1 Hair fantasy styling materials

arranged3.2 Sources of materialsdetermined in accordance withfantasy hair styling resourcespreparation procedures

3.3 Materials production procedurefollowed

4.1 Fantasy hair style produced inaccordance with marketcreative demands

4.2 Accessories arranged inaccording with hair style

4.3 Fantasy materials arranged inaccordance with hair stylingrequirements

5. cp & cpc hairstyling ht-090!3!2012 hair

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