Ordinary People- Extraordinary Life's!Seek the Leader in you!Team Building and Leadership workshop

I will pay more for the ability to deal with people than for any other ability under the sun

- John D. Rockfeller

Team LeaderYour first and foremost job as a Leader is to take charge of your own energy and then orchestrate the energy of those around you- Peter Drucker

Dynamic TeamHigh PerformingInterdependentConfident

A Dynamic TeamClearly states its mission and goals;Operates creatively;Focuses on results;Clarifies roles and responsibilities;Is well organized;Builds upon individual strengths;Supports leadership and each other;Resolves disagreement;Communicates openly;Evaluates its own effectiveness.

Steps to build a Dynamic TeamDriveMap out your teams mission statement. Define its purpose of existance.Chart out the teams goals and priorities.Register your rules of the road - Guidelines.

DriveStriveClarify team members roles and responsibilities.Set realistic goals.Identify roadblocks.Draw up action plans.Steps to build a Dynamic Team

DriveStriveThriveProvide feedback.Commit to conflict resolution.Collaborate for creativity.Deal with decision making - EmpowermentSteps to build a Dynamic Team

DriveStriveArriveThriveCelebrate success.Keep track of progress.Consistently encourage involvement.Revitalise team meetings.Steps to build a Dynamic Team

DriveStriveReviveArriveThrive Unwelcome intrusions / changes disrupt plans. Eg. 2 members quit / new project.Restructuring of department ?Need to backtrack few steps to regroup.Reestablish teams goals, priorities & re-look at responsibilities. Steps to build a Dynamic Team

The Dynamic TeamDriveStriveReviveArriveThrive

Towards building a healthy teamHold team meetings regularly.Make them interesting - share information.Involve team members in discussion & activities.Make them responsible for team processes.Encourage problem solving & sharing of ideas.Share success.Timely recognition & appreciation.

Symptoms of poor teamworkGuarded communication.Lack of disagreements.Unwilling to share information.Ineffective team meetings.Unrealistic goals.Unhealthy competition.Little faith in others.

After the Team ChallengeObservers comments on group behaviour and performance.How did you feel at the different stages of the exercise?Did the team develop a successful strategy to cope with destructive members?How did you feel to be a saboteur ?What are the positive and negative aspects of competition?What are your learnings ???

Different Roles in a teamKnowledge ContributorProcess ObserverPeople SupporterChallengerListenerSummarizerConciliatorMediatorGatekeeperTeam Enhancing RolesTeam Impeding RolesConcealerPessimistSquelcherPeople diagnoserDominatorFlaw FinderNaysayer

The OK Corral

Transactional AnalysisWhat is TA?A model for understanding human behaviorThree Ego States (parent, adult, and child) or parts of the brainParent's is a language of values Adult's is a language of logic and rationality Child's is a language of emotionsEffective functioning in the world depends on the availability of all three, intact ego states.

Parent egoWhat are the Parent Types?Prejudiced (lacks facts & logic)Nurturing (caring and sympathetic behavior)Critical (fault-finding, condescending)

The Child (Ego) in all of usRepresents the feeling/emotional part of us.

Includes the impulses, feelings, and behaviors that comes naturally to a small child.

Often referred to as the emotional part of us.

The Child Ego StateA Child is ImpulsiveSelf CenteredPleasure LovingAngry

FearfulHappyRebelliousSadAggressive

The Adult EgoThat part of us that deals objectively with reality (why is this important?)Gathers objective informationOrganizesTests realityComputes dispassionately

Claude Steiner, PhDBeing able to see things as they are without the emotional attachments and aversions of our Child and without the prejudices of our Parent (be they that I/You are OK or not) gives us the power to make decisions on the basis of the closest approximation to reality that we can attain given our experience at the moment.

So what about the Adult EgoLooks at the past but doesnt dwell on it.Think of a person who lives in the pastwhat other characteristics do you see in them?Focuses on information and objectively analyzes data to make decisions.Often referred to as the computer part of us.

Ego PortraitsMost people have a favorite ego state.when at work where do people spend most of their time?What about with family?

The Parent Ego:APCWhat are characteristics of someone with a large adult ego?

The Adult Ego:APCWhat are characteristics of someone with a large adult ego?

The Child Ego:APC

ContaminationOccurs when prejudice, beliefs, pre-conceived notions are so strongly held that they contaminate the adults ability to think logically.CAP

The OK Corral

Examples and CharacteristicsIm OK, Youre OK - I feel good about my own performance and the whole team is doing very well now.Characteristics: Mutual respect. Collaboration, Construtive approach to problems and disagreements. Confidence. Refusal to put self or others down

Im OK, you re not OK- The boss really likes my effort. He didnt say much about yours, thoughCharacteristics: Smugness. Superiority. Competitiveness regardless of cost to others. Will put others down readily and with enjoyment. Hostility. Constantly looking for errors by others. Victimization and harassment of others.Characteristics ... (Contd)

Im not OK, youre OK- Other people are so much better at their jobs than I am.Characteristics: Feelings of inadequacy and powerlessness. Withdrawal. Under valuing of own skills and abilities. Running away from Problems.Im not OK, youre not OK - Weve made a mess of this project. Its just terrible.Characteristics : Hopelessness. Sense of getting nowhere. Why bother?

Appreciation:Key to Effective Team Work 46% of people who quit their job do so because they feel unappreciated! - US Dept. of Labour

Team Work is no accident, it is the by-product of good leadership!

Mental blocks / Inner barriers that hinders effective team workingThey are built from your assumptions on how you & others should work.They gradually transform into rules governing you - your response to people & situations.One believes them unquestioningly .One doesnt think of them, or recognize them as sources of ineffectiveness at work. What are they??

Denial :I dont see a problem, so it isn't there.

Blind Spots & shortcuts What I dont like cant be important

Self InterestAlways look out for No. 1

Mind readingPeople should know what I want without being told !

BlameIf something has gone wrong, it has to be somebodys fault.

Being niceBeing nice to Avoid conflict at all cost.

PerfectionIf its not perfect its nothing

ExcusesThere is always a good reason why I dont follow the rules everyone works by.

Being rightTheres a right way & a wrong way, my way is always right.

Emotional IntelligenceWhere the 20th century was driven by IQ, the key to success in the 21st Century will be EQ - Emotional Quotient

The Stages of Effective Team ManagementNew Manager - I did itExperienced Manager - We did itLeader - You did it

A Team that is :Open to ideas.Eager to communicate.Focused on its goals.Accepting of all members.. . . is DYNAMIC.

Good Managers know how to cut:They trim costs, reengineer & restructure.

Leaders know how to grow:They realize you cant shrink your way to Greatness!

Business Week - Top 25 Manager s 95

Review parent ego state and 3 parts

Lead into Berne 3 ego states, the second he called

The adult ego...