#1 Office

in the World!In closed transactions

#1 Office

in the World!In closed transactions

Serving the DFW Metroplex since 1969

Century 21 Mike Bowman, Inc.

Place your Confidence in Us!

Century 21 Mike Bowman, Inc.

Place your Confidence in Us!

By providing full service residential and commercial real estate sales departments, a property leasing and management department, a relocation department, an in-house mortgage service, buyers and sellers have the confidence and support to make good real-estate decisions. The 200+ agents and staff, acclaimed for their high standards, take pride in the many company accomplishments. 1993 through 2011 boasted many honors including being the #1 Office in the World for Closed Transactions for 1993 through 1997, 1999, 2000, 2005, 2006, 2007, 2008, 2009, 2010 and 2011 out of approximately 7,000 offices world wide. 2008 included a 2nd and 3rd #1, closed transactions and closed sales production, honoring us with the highest award overall!

Mike Bowman has been a leader in the development of distinguished Northeast Tarrant County communities for over 40 years.

The company has had a long tradition of relocating families in and out of Northeast Tarrant County. In fact, Century 21 Mike Bowman, Inc. has sold more homes in Northeast Tarrant County over the past 40 years than any other office.

Century 21 Mike Bowman, Inc. has received the prestigious honor of being the only brokerage in the history of the CENTURY 21 system to be named the #1 Office in the World in closed transactions 14 times!

Century 21 Mike Bowman, Inc. sells a home every 3.7 hours, 24 hours a day, 7 days a week, 365 days a year! In the past ten years we’ve closed over 33,635 transactions resulting in over $4.5 billion in sales volume.

OUR HISTORY. . . A history of high standard and quality in real estate since

1969

OUR HISTORY. . . A history of high standard and quality in real estate since

1969

Mike Bowman

#1Century 21

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#1Century 21

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DISCOVER THE DIFFERENCE

DISCOVER THE DIFFERENCE

Setting a New Standard in Real Estate

#1Century 21

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#1Century 21

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WE PROVIDE EXTRA LEVELS OF SERVICE!WE PROVIDE EXTRA LEVELS OF SERVICE!

Supplying our customers and agents with additional toolsand support helps in the sale or purchase of a home. Behind the scenes our in-house team works closely with your agent to ensure a smooth and successful transaction.

HUD & Multiple Listing Service

Dept.

AverageAdvertisement, Marketing, Housing Websites plus DFWmarketplace. com

Reception, Showing, and

Feedback Dept.

Customer follow-up &Agent Services Dept.

Relocation & ReferralOffice

Leasing & PropertyManagement Dept.

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#1Century 21

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Tina JacobsenTraining

Wayne HinsonProperty

Management

Kenneth KilpatrickRecruiting

Kim Tushim President’s

Assistant

Dianne VanderWeel Customer Service

Managerial Support

Mike BowmanPresident

Jeane Dees Production

Dave Bowman Production

Mike HirrlingerRelocation

#1Century 21

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#1Century 21

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Office Support Staff

Nancy BrownFront Desk Supervisor

Hope BurchfieldReception

Shirley WallaceFeedback

Coordinator

Laura GrosskreutzCustomer Follow-up

Katy GratzskeListing Coordinator

Cindy BowmanListing Coordinator

Mike OwensIT Director

Preston HagerSoftware Engineer

Janis LangeLeasing Coordinator

Tracey MarsalekLeasing Coordinator

Connie ChatelainLeasing Assistant

Anne NeiderLeasing Repair

Coordinator

Melinda ValikLeasing

Coordinator

Barbara SchultzAccounting

Raymond LoseyFacilities Manager

Jesse GarzaHUD Coordinator

Sadie CarterOffice Assistant

#1Century 21

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#1Century 21

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SHOWING AND FEEDBACK DEPARTMENT

SHOWING AND FEEDBACK DEPARTMENT

• Trained Appointment Coordinators schedule over 2878 showing appointments each month on our listings.

• An email requesting helpful comments about your property is sent out to the showing agent after the showing.

• Feedback Coordinators call the showing agents that have not responded to the feedback email, requesting comments from them and the buyers who viewed your home.

• All feedback responses are automatically recorded for agents and sellers, with particular attention on the homes price, condition, and location.

• Agents can initiate a special account so sellers can access their property’s appointments and gathered feedback 24/7 via the internet.

#1Century 21

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#1Century 21

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Our office schedules an average of 664 showing

appointments weekly, 2,878 monthly and 34,536 annually.

Figures are from Jan – Dec 2012

Weekly Monthly Annually0

5000

10000

15000

20000

25000

30000

35000

664 2,878

34,536

Appointments in 2012

We’ve made it easier for agents to schedule showing appointments on your propertythey can now make appointments online right from the listing page in the MLS!

#1Century 21

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#1Century 21

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Professional Feedback Reports

Professional Feedback Reports

Showing appointments on your property can be viewed on-line 24/7 along with gathered feedback from agents and buyers who viewed your home. This report will guide us to a quick sale in the least amount of time!

#1Century 21

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#1Century 21

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Our Exclusive Customer Service

Department

Our Exclusive Customer Service

Department

We have spent years researching and developing an exclusive marketing system which captures

potential buyers. Our customer service department follows up with these buyers making sure they have received the property information they inquired about and offering their assistance

throughout the entire buying process.

#1Century 21

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#1Century 21

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How Our Exclusive System

Works for You

How Our Exclusive System

Works for You Our agents receive over 1200 buyer and seller calls a month.

We receive hundreds of leads monthly from our advertising, Lending Tree, other lead producing programs and through our Relocation Department.

Our Customer Service Department follows up with all buyers who call and email our company.

Each customer is pre-qualified according to their specific price range, ability to purchase and housing wants and needs.

We continually look for new ways to expose your home to potential buyers locally and worldwide through the latest technology, new programs and associations.

We’ve updated our web site with property search access on nearly every page, and we are creating individual websites for most North Texas cities to catch more buying traffic while increasing exposure for our sellers.

#1Century 21

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#1Century 21

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Your Home’s Website!

Your Home’s Website!

Slide Virtual Tour

And more!

A Website just for your

property!

Fliers, maps, schools, lead capture and more. . .

Your webpage will automatically feed to:

• Google.base.com

• Trulia.com

• Zillow.com

• Oodle.com

• DotHome.com

• Vast.com

• elookyloo.com

• Clrsearch.com

• HotPads.com

• FrontDoor.com

• And more. . . With it’s own web address!

#1Century 21

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#1Century 21

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Get More Exposure on our

“City Sites”

Get More Exposure on our

“City Sites”So more buyers can find your property we’ve created City Sites. We have and are developing websites for most of the cities in Northern Texas.

Your property can be featured on the Home Page.

It’s an Easy and Fun click-on Home Search!

Including information pertaining to that city

Iwanta____home.comNew websites for:

Arlington

BedfordBurlesonColleyvilleCoppellDallasDentonEulessFort WorthGarlandGranburyGrand PrairieGrapevineHaltom City

HasletHurstIrvingKellerLewisvilleMansfieldMesquiteN Richland HillsRichland HillsSouthlakeTrophy ClubWataugaWeatherfordWestlake

And more cities are on the way

#1Century 21

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#1Century 21

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CENTURY 21 Mike Bowman, Inc.

CENTURY 21 Mike Bowman, Inc.

Century 21 Mike Bowman, Inc. sells or participates in a home sale every 3.7 hours, 24 hours a day, 7

days a week, 365 days a year!*

NETRIS total, all property types and all areas for 2012

#1Century 21

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#1Century 21

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SELLERS & BUYERS PREFER CENTURY 21 MIKE BOWMAN,

INC.

SELLERS & BUYERS PREFER CENTURY 21 MIKE BOWMAN,

INC.

• 34,536 Showing Appointments

• 1472 Properties Listed

• 1998 Closed Transactions

• House sold every 3.7 hours

• 123,850 unique visitors to our website

• #1 CENTURY 21 Office in Texas

• #2 CENTURY 21 Office in the Nation

• #1 CENTURY 21 Office in the Nation First Quarter 2013

160+ agents covering all areas

#1 CENTURY 21 OFFICE 17 Times!!! #1 CENTURY 21 OFFICE 17 Times!!!

Our website hosts over 100,000 properties listed* in the North Texas area, and is regarded as one of the TOP Marketing tools in the Dallas/Ft. Worth area. Buyers searching for property can call or e-mail Century 21 Mike Bowman, Inc. agents who will expose this buyer to our company listings first.

Proven Results for 2012

YOUR HOME IS JUST A CLICK AWAY! www.c21bowman.com

#1Century 21

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#1Century 21

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RELOCATION CONNECTIONSRELOCATION CONNECTIONSWith CENTURY 21 Mike Bowman, Inc. relocation services you get access to a real estate team of certified relocation specialists who will be your single point of contact, opening doors to more approximately 7,000 offices and 100,000 real estate professionals worldwide.

OUR RELOCATION SERVICES PROGRAM GOES BEYOND HELPING FAMILIES BUY OR SELL A HOME

For The Home Buyer:

• Area orientation and tours

• A newcomer’s packet

• Detailed school information

• Available homes for sale

• Rental property information

• Temporary housing options

For The Home Seller:• Free Market Analysis

• Home Warranty

• Maximum Website Exposure

• National Advertising

CERTIFIED RELOCATION PROFESSIONALS coordinate corporate moves with ALL Third Party Relocation Companies including Cartus, ReloAction, Prudential, Executive Relocation, GMAC Global Relocation, Paragon, Weichert Relocation Resources International, Primacy Relocation, Armstrong, UPromise, Online Relocation.

#1Century 21

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#1Century 21

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CENTURY 21 MIKE BOWMAN, INC CORPORATE RELOCATION

CONNECTIONS

CENTURY 21 MIKE BOWMAN, INC CORPORATE RELOCATION

CONNECTIONSWe have

established trusted

relationships, with the most

well known and recognized

relocation companies in

the nation

#1Century 21

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#1Century 21

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RELOCATION CENTERRELOCATION CENTERIn the Prestigious

SOUTHLAKE TOWN SQUARE

In the Prestigious

SOUTHLAKE TOWN SQUARE

This cutting edge facility is unique in its presentation, and will accommodate

corporations and employees anticipating moves. A full staff of licensed REALTORS® and relocation specialists is provided, as well as private

conference rooms.

#1Century 21

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#1Century 21

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PROPERTY MANAGEMENT

PROPERTY MANAGEMENT

Century 21 Mike Bowman, Inc. handles all your property management needs from full-service leasing and managementto one-time leases. Since 1971 our professional staff has been providing excellent service to thousands of owners through the management and leasing of their properties.

• Full time leasing agent to maintain occupancy

• Competitive management fees

• Property evaluations

• Property inspections

• Marketing program for occupancy

• Multiple Listing Service for maximum exposure

• Professional accounting systems

• Collections and evictions services

• Cutting-edge internet marketing

• Member of the National Association of Residential Property Managers

You only pay for the services you need, some of the services that our Property Management Department provides are as follows:You only pay for the services you need, some of the services that our Property Management Department provides are as follows:

Tenants are not accepted until credit report, job, income verification, past rental history, check writing history and a criminal check are all reviewed and approved by owner.

#1Century 21

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#1Century 21

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• Property Searching

• Selling and Buying a home

• Relocating

• C21 Mike Bowman Agents

• Staff members

• E Mail the Agents & Office

• New Construction

• Commercial property

• HUD & Foreclosure Homes

• Lease Management

• Area Services & Recreation

• Open Houses

• Videos and Tours

• Ten Minute Move

• dfwMarketPlace

• Testimonials

• Agent & Company Awards

Covering all of your Real Estate Needs and

Interests

Covering all of your Real Estate Needs and

Interestswww.c21bowman.co

m

48 million hits & over 123,000 unique visitors in 2012!

#1Century 21

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#1Century 21

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CENTURY 21 MIKE BOWMAN, INC.

“ADVERTISES”

CENTURY 21 MIKE BOWMAN, INC.

“ADVERTISES”

Our popular web site address is included in all print ads! www.c21bowman.com

#1Century 21

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#1Century 21

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CENTURY 21 MIKE BOWMAN, INC.Where You’ll Find Your Property

Listed!*

CENTURY 21 MIKE BOWMAN, INC.Where You’ll Find Your Property

Listed!*

*Including those through our single listing website service

#1Century 21

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#1Century 21

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CENTURY 21 MIKE BOWMAN, INC.

SUPPORTS ADVERTISING with

CENTURY 21 MIKE BOWMAN, INC.

SUPPORTS ADVERTISING with

Century 21 Mike Bowman, Inc. provides the postage on cards for each new listing, letting your neighbors know a home in

their area is available! We also provide this service upon the sale of your property letting your neighbors know a new

resident is moving in.

“JUST LISTED”AND “JUST SOLD” CARDS

#1Century 21

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#1Century 21

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In Real EstateThe Most Recognized Name

In Real Estate

Leader in Brand Awareness: The CENTURY 21® System holds the strongest presence in the category.

Since 1999, the CENTURY 21 System has the highest brand awareness level when compared to any other real estate organization surveyed and is the most recognized name in real estate.

*Source: 2012 Ad Tracking Study, Millward Brown.

CENTURY 21: 96%

RE/MAX: 91%

Coldwell Banker: 86%

Prudential: 70%

Keller Williams: 44%

ERA: 42%

Real Living: 24%

Weichert : 20%

Realty Executives: 16%

Century 21®Century 21®

#1Century 21

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#1Century 21

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Worldwide presenceCentury21.com international links and websitesCENTURY 21® Global Referral NetworkSignificant buyer opportunities - with nearly 7,000 offices and 100,000 sales associates worldwideAdditional buyer opportunities - with the CENTURY 21® Global Referral Network, an Internet based referral system for broker selection and distribution of referral leads

CENTURY 21® Global Reach

CENTURY 21® Global Reach

#1Century 21

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#1Century 21

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Selling Your Home with the

Help of CENTURY21.com

Selling Your Home with the

Help of CENTURY21.com Consumer Leads Property Listings Registered Users Top Search

Engine partnerships; Google, Trulia and Yahoo

The Century21.com web site averages more than 1.4 million visits per month

#1Century 21

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#1Century 21

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CENTURY 21 CONNECTIONSCENTURY 21

CONNECTIONSConnections Customer & Agent Discounts*

We know your time is valuable. The CENTURY 21® Connectionssm program can simplify your real estate experience and help save you time and money, including great offers with industry-leading companies on home services, transportation and temporary housing, and various financial and real estate services.

Ask your agent to look up these money saving coupons and discounts found on: 21online.com Search Business Benefits and Local Connections

#1Century 21

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#1Century 21

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People are Discovering

DFWmarketplace.com

People are Discovering

DFWmarketplace.com

Here you will find a homeowners directory of area businesses and services. Most offer coupons or discounts.

#1Century 21

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#1Century 21

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The Official Real Estate Company

of the Dallas Mavericks

The Official Real Estate Company

of the Dallas Mavericks

Through a Special Partnership with the Dallas Mavericks Foundation You will receive a listing and/or buying benefit and the Mav’s Foundation receives a cash donation*.

*For restrictions & sign-up go to www.c21bowman.com/makeamove/dallasmavs

Make a Move, Make a Difference

#1Century 21

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#1Century 21

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Make a Move Make a Difference Make a Move Make a Difference

Sell or Buy a Home with Us, and We’ll Make a Donation to a Participating Non-Profit Organization*

Every gift large or small makes a difference. Century 21 Mike Bowman, Inc. has partnered with non-profit organizations throughout North Texas to bring you this amazing opportunity. You will receive a listing and/or buying benefit and the organization receives a helpful donation.For a complete list, more information and to sign up go to

www.c21bowman.com/makeamove*Some restrictions may apply

#1Century 21

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#1Century 21

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Seller Service Pledge Seller Service Pledge

21 points of differentiation

Commitment to service

Agreement between you, the seller and my CENTURY 21® office.

My Personal Commitment to Quality

My Personal Commitment to Quality

#1Century 21

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#1Century 21

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Quality ServiceQuality Service

We strive to provide outstanding service to our clients

Clients are invited to complete and return a Quality Service Survey and return it to our independent 3rd party research group

Consistent monitoring of service in order to assure highest and best quality.

Or fill out our in-house form found on our website under the “For Sellers” & “For buyers” tabs.