1

HCL Oracle EBS PortfolioSpecialty Products - Demantra

2Introducing HCL Oracle Practice

Horizontal Apps• Oracle EBS• PeopleSoft• Siebel• JD Edwards

Industry Applications• Utilities• Life Sciences• Retail• Financial

Services

Specialty Products• Demantra• OTM• Agile• RMB• OPA• Primavera

EPM/BI• Hyperion• OBIE/OBIA

Technology• SOA & BPM• Portal and

Content Mgmt.• IDM• Database

Global Rollout

Implementations, Configuration & Development

Design & Product Blue Print

Application Management/ Operations Consolidation

Upgrade and Migration

Assessment Services

4000 consultants

3Seamless Global Organization – Oracle Practice

4000 Consultants

31 Countries

60 Offices

15 Global Delivery Centers

North America

1370Consultants

EMEA

450Consultants

Latin America

120Consultants

ANZ

100Consultants

India

1610Consultants

APAC

350Consultants

4Global Delivery Resources

USA - RedmondMainland Delivery CenterLocal Market Consulting

USA - RaleighMainland Delivery CenterLocal Market Consulting

Puerto RicoUS Near ShoreL2 Support

Brazil – Porto AlegreSouth American Delivery CenterPortuguese & Spanish Coverage

Ireland - BelfastEMEA Near ShoreMulti-Lingual Support

UK - LondonLocal Market Consulting

Poland - KrakowEMEA Near ShoreMulti-Lingual Support

China - ShanghaiLocal Market ConsultingSupport, including Mandarin

JapanLocal Language Delivery Center

SingaporeLocal Market Consulting

Australia - MelbourneLocal Market Consulting

New Zealand - AucklandLocal Market Consulting

South Africa - Cape TownLocal Market Consulting

Malaysia - Kuala LumpurSupport CenterLocal Training Academy

India - 5 LocationsOffshore AMS & ADS24x7 Monitoring Center

5OU Presence across Key Horizontals

Key HighlightsHorizontal Representative Customers

Hyperion/ OBIEE

Demantra/OTM/

Primavera

Technology Capabilities

Siebel

JD Edwards

Oracle eBiz

PeopleSoft

• 1500+ consultants across the globe• Over 120+ clients in Oracle E-Business Suite across Modules

• HCM, Financials, SCM & CRM and across versions• 10+ years of rich experience• 30+ R12 live successful engagements• 550+ consultants across the globe• Over 40 clients across HCM, Financials, SCM & CRM• Beta Testing and Co Development Partner with Oracle• Global Customers with multiple AMS engagements

• 450+ Consultants• Expertise in Product Selection, Process Blue Print• Multi-location, Multi-functional, Multi-Technology engagements across the globe

• 450+ Growing Consultant Team• Multi Product & Multi-version expertise – EOne & World• Strong presence across major verticals• Referenceble customer base

• 200+ consultants in Oracle SCM domain with 30+ Demantra experts• Subject matter experts with profound knowledge in Demantra Modules

• 250+ Consultants• Multi Product & Multi Version expertise• Strong presence across Regions & major verticals• Involved in beta testing of new versions of the product with oracle

• 120+ consultants• 8+ years of experience• 50+ Engagements

• 75 + Practitioners with dedicated Center of excellence• 5+ implementations on OFSA 4.5.xx & OFSAA 5.x• First Oracle partner to implement OFSAA 5.x in the world

OFSAACapabilities

Demantra

6Oracle UniverseVertical Driven Growth

Telecom, Media & Entertainment

Travel & Logistics Public SectorRetail & CPG BFSIHi-Tech & Mfg Life Sciences

7360-Degree Relationship with Oracle

Product Development

Oracle Consulting

Industry linkages Vertical solution development Industry thought leadership

More than 400 certified consultants

Train partners on Oracle products

Address critical customer issues

Timely access to troubleshooting resources

Linkage into customer accounts for full view

Avoid channel conflict

First info on new offerings

Beta programs including Fusion

Product Advisory committees

Global Platinum Partner

Joint go-to-market of Oracle solutions

Strategy alignment360-DegreeRelationship

Field Sales

IBUs & GBUs

Product

Oracle Consulting

Education

Support Alliances

Partner on opportunities Leverage unique capabilities Knowledge sharing

8Oracle Relationship & Leverage

Platinum Partner for Oracle across the

globe

Dedicated Oracle Alliance across the globe – Joint Field

engagements

Member of Product Development and Product Strategy

forums

Beta testing partner for BI, PeopleSoft and Fusion Apps

Global SI partner for Fusion apps

implementations

Points for Leverage

Strong Oracle Leadership connect (Derek Williams – Oracle Executive Sponsor for HCL)

Specific alignment to address critical customer requirements & Support Issues

Stronger Enablement on Product front

Greater access to Oracle Support resources

HCL Path to Diamond Partnership

22 Product line certifications complete, 9 advance specialization completed

9HCL - Oracle Partnership DimensionsServices Partnership•Global Reseller of Oracle Applications & Technology Programs•Services Partner in India, Malaysia, Singapore, New Zealand, Australia, Brazil, NA, Dubai , South Africa etc

GTM Partnership•Global GTM Strategies with various products•Key Events in collaboration with Oracle in FY’11

•Life Sciences Event in UK•Manufacturing customer Summit in Dubai•Edge Product & VCM Workshops in India & Asean•HCL Oracle Industry Day - Dubai

Development Partnership•Co development partner for OPSM•Strategic partner for JDE•Beta testing partner for PeopleSoft and Hyperion•Strategic and ramp up partner for Fusion Apps

Partnering for Ecosystem Enablement•Dedicated Oracle Partner Network Lab at HCL Premises.•Content Development Partner•Boot Camp Delivery Partner•Dedicated Oracle Test Center for HCL

10HCL Oracle Specializations Update 22 Specializations & 9 Advanced Specializations till date

SOA CRM OBIEE Database Solaris PeopleSoft People Tools

Oracle Essbase

People soft HCM

Hyperion Planning

Advanced Specializations

11Alliance Snapshot

Reselling Oracle Programs

FUDA has been executed across 11

regions globally

Beta Testing Partner

Beta Testing Partner for Fusion Apps

Platform BPO Partner

HCL is a Platform BPO Partner

Partnership Agreements

WW Platinum PartnerUntil April 26,2012

Co –Development Partner

Co development Partner for OPSM

Delivery Partner Agreement

HCL is now a Delivery Partner for

Enablement 2.0

12The World is talking about us

Forrester Wave™: Oracle Implementation, Q4, 2009Voted Number 1 for

Customer Satisfaction

HCL is a Strong Performer in Oracle

Implementation Wave

MCA Consultant Award 2008

“Case Study: Teradyne's Outsourcing

to HCL Shows How Transparency, Flexibility

Deliver Outsourcing Value.

Application Partner of the year for FSI

industry.

“In terms of experience, marquee clients, and

breadth and scale, the Oracle Universe service line has acquired enough

momentum to address Oracle implementation

and support-related requirements of any scale

and complexity”.

“HCL Offers a broad portfolio of services across

BI and EDW lifecycles. HCL has executed more

than 100 BI programs across verticals. HCL’s Implementation ranges from departmental(10 Users) to global(5,000

users) in global deployments. HCL’s

Strategic partnership with Oracle will drive more BI

and EDW “stickiness”

13Our Service Offerings

14Oracle Universe – Analyst Talk

HCL has been growing rapidly at more than 50% year-over-year, particularly in industries like communications, financial services, high-tech, manufacturing, and transportation and logistics… received very strong marks on value for the money from its client references.

HCL

A Strong Performer“HCL collaborated with Oracle to architect and implement one of the first E-Business Suite R12 solutions in the solar industry. As an Oracle Certified

Advantage Partner, HCL provides customers like Solfocus with a competitive edge in leveraging industry expertise along with the in-depth knowledge of Oracle

Application features and functionalities,”

- Doug Kennedy, Oracle SVP of WW Alliances and Channels

15Oracle Demantra Practice – SnapshotPractice Snapshot

30+ consultants in the practice– 23% Functional consultants – 40% Techno Functional consultants– 31% Technical consultants– 6% Solution Architect

6+ engagements

Product focus on Demantra 7.3.1

Good number of trained Demantra consultants

Tools/Template for Master data upload

Upgrade/implementation expertise

Certified Demantra Consultants

Supply Chain Industry experienced consultants

21%

23%32%

17% 7%

Average Experience Levels of Consultants

0 - 2 Years 2- 4 Years 4 - 6 Years 6 - 8 Years > 8 Years

Functional Consultants

23%

Techno-Functional Consultants

40%

Technical Consultants

31%

Solution Architects

6%

Demantra Consultants Breakup by Skill Set

16

• Demantra Demand Management, Advanced Forecasting and Demand Modeling, Real Time Sales and Operations Planning & Predictive Trade Planning,

• Multidimensional data modeling with flexible data hierarchies.• Automated analytics engines.• 15 Forecasting Models to handle an unlimited number of

simultaneous causal factors, including pricing and promotions.

• Chaining and Activity shape modeling to predict new product demand and product phase-out

Oracle Demantra Practice

16

Functions

Engagement types

• 30+ Technical and Functional Consultants• Global Presence• Dedicated Delivery Methodology for varied service

offerings

Propositions & differentiators

• Demantra Suite Fixed Price implementations.• Time and Material (T&M) engagements.• Annuity Services – maintenance and enhancement

in production environment.• Offshore - Integration and Custom developments

engagements.

Our clients

Unique Solution Offering –

Demantra Extension packs – providing the right fit• Solutions for domain specific business requirements

Demantra Integration Expertise - single holistic view• Integration with ERP• Integration with Legacy Applications (Mfgpro & COGNOS)

Configuration and Go – Live preparation - Demantra Tool Kit

• Business Process Design for different industry verticals

• Seamless Data Migration

17 Integrated Methodology

18Implementation / Roll Out Models

Hub & Spoke Model

POC Model

Collaboration Model (STAR Model)

What is a Global Implementation/Rollout ?

Global Implementation/rollout is the process followed to install, configure, testing and deploying of Business applications in more than one locale with standardized business processes as far as possible.

19Solution Accelerators

20One of the world's leading biotechnology companies.

Industry Life Science Employees 10,000+ Operations Globally

Time Zones

3

Value Delivered A global view of demand and Capacity

Improved forecast accuracy

Collaboration of all business functions sharing the same data

Ability to analyze and perform what if planning scenarios

100% Process automation

Peak Team Size5+

Implementation, Maintenance & Support

Oracle Demantra Demand Management

.

North AmericaEnglish

EuropeEnglish

Build Data Model in Demantra based on the Customer’s Existing Model resolving data conflicts.

Build an interface for Inbound & Outbound Process.

Developed procedure to handle Multi Currency and budget process.

Using Custom Procedure to change the Cost on daily basis for the combination.

Found an item with the prefix ‘0’ after loading the item through procedure, address the prefix ‘0’.

Configuring System Parameters for better Worksheet Performance and Forecast Generation.

APACEnglish

21Saudi Arabia’s fastest-growing retail unit bringing its nationwide presence to 33 outlets.

Industry Retail Employees 1,500+ Operations KSA

Time Zone

1

Value Delivered Reduced duration of forecast generation from a week to 4 hrs. 25

min.

Considerably reduce the manual Intervention in the forecast Review process.

Visibility of future forecast for a span of 6 months.

Alert the business users whenever the System Forecast varied from the predefined tolerance % specified by the customer.

Early alert to Supplier on Demand.

Peak Team Size5+

Implementation, Maintenance & Support

Oracle Demantra Demand Management and

AFDM

.

Solution built to compare forecast generated by the system and the actual sales.

Auto-approve the forecast based on the Business Rules and Publish the Forecast for Replenishment.

Activity shape modeling feature to easily reapply a demand profile that has a distinct shape over time in the future.

Improved forecast accuracy from by around 20% at an SKU level.

KPIs to best demonstrate the demand & supply pattern at Category Level.

APACEnglish

22American multinational conglomerate.

Industry Consumer Revenue USD 10.4 Billion Employees 3200+ Operations Globally

Time Zones

4

Value Delivered Better Forecast Accuracy after plugging in the gaps

Good Worksheet Design/Development enabled an efficient way of review process

Enhanced Audit Trail Capability

Peak Team Size5+

Implementation & ASM

Version Demantra 7.2.0 and 7.3.0.1 User

Base 500+

Demantra Demand Management

Enhancements migrated to Production in a very quick time due to the extensive knowledge on the entire Demantra Functionality and the Technical Aspects, which has brought appreciations from the Users.

The issues of mismatch in quantities between the JDE and APS instance were resolved mainly by looking at the attribute setup, transaction set up or some of the open orders not getting collected to Demantra

An Enhancement designed for introducing NPI’s

North AmericaEnglish

APACEnglish

EuropeEnglish

23The 11th largest Tier 1 Automotive Supplier in the world

Industry Manufacturing Employees 35,00+ Operations 27Countries

Time Zones

12

Value Delivered Reduced Complete forecasting for one customer ship of one cycle

from 9 hrs. to 25 minutes.

Improved the forecasting to an average of 30-33% MAPE.

Created aggregation at customer, site, Product Series, Commodity and Business Unit level

Alerts set up for scenarios where there was variation in Customer Forecast above a certain predefined tolerance %

Peak Team Size5+

Upgrade, Maintenance & Support

Oracle Demantra Demand Management

Development of custom integration between Oracle EBS and Demantra. Since the client was on EBS 11.5.10.

Setting up Waterfall analysis of customer demand over time to monitor ‘drop-ins’ and other demand events in time to respond without supply chain disruption

Constraint based planning setup and scheduling support was carried out

.

North AmericaEnglish

APACEnglish

EuropeEnglish

24A technology company specializing in data and storage networking products.

Industry Hi-Tech & Mfg Employees 5,000+ Operations 70+ countries

Time Zones

3

Value Delivered The Discrepancies of data between instances were reduced by

aggressive monitoring and short-time fixes of issues.

Enhancement requests fulfilled.

Enabled strong controls, compliance and accuracy

High scalability meeting business demands for future businesses road map.

Peak Team Size5+

Implementation, Maintenance & Support

Oracle Demantra Demand Management

.

Enhancements migrated to Production in a very quick time due to the extensive knowledge on the entire Demantra Functionality and the Technical Aspects, which has brought appreciations from the Users.

Collection Programs monitored on hourly basis, for any errors the Footlights were used and mails sent whenever the program is running for more than an Hour. This enabled quicker resolution of the issue.

The issues of mismatch in quantities between the ERP and APS instance were resolved mainly by looking at the attribute setup, transaction set up for the OM Orders or based on the query written for collecting data from ERP by getting into the dynamic views created in Demantra

APACEnglish

EuropeEnglish

AmericaEnglish

25

Assisted in db & apps upgrade, splitting database & application servers to improve performance, configured hardware load balancer for 7 nodes (unique in the industry)

Introduce efficiency in Supply Chain my reducing operating cycle time in the Hub Process with Contract Manufacturer from 7 days to a single day i.e. 85% improvement in operating cycle time Revenue increase from $500 million to $800 million

Month-end process takes 3 days to complete. Streamlined the process to complete the Month-end within a night. Database performance was improved by enabling Maintaining Scripts which improves the performance of long running batch jobs.

Solution for Pick Ticket Verification as a workaround over Oracle Shipping module assisted in reducing Cycle time reduced from 6 mins to just 1 min for an organization that handles 50,000 transactions per day

Order to schedule solution helped Streamlined process for information exchange across warehouses and manufacturing plant and reduce cycle time from days to just few minutes

World leader in Information Storage Systems

Increased sales revenue by 78% within 4 months of implementing modules in OM, Shipping, WMS, and MSCA

Oracle Practice – Derived Benefits from business operations

One of the largest manufacturers of compact discs in the United States

The largest provider of conferencing services in Europe, and the fifth largest in the world

A Global Storage Networking Equipment Manufacturer

Leading Retail company in Indiana

A world leader in corrective lenses

25

26

Industry Best Practice Leaders

Dedicated Capability Leaders for

Specialization Tracks

Customer Advisory Council

Oracle leverage for Solutions and Delivery

Excellence

Solution Assets – Accelerators & Tool

Kits

Process Libraries Repository

Customer Value Portal for Business

Improvements

Business Benefit Led Transformation

Frameworks

OPN Lab with 500+ Training Programs

Dedicated Continuous Improvement Focus

Edge Application Integrations

Cutting Edge – Business Services,

Fusion, etc.

Practice Maturity Index

Quality Improvement thru Six Sigma

Practice Enablers

27Assets for Value Delivery

Process Libraries Repository

Solution Assets – Accelerators & Tool

Kits

Assets

Value Measurement

Repository of solutionsKnowledge

Management

28What Makes Us Different?

The A-team, alwaysCollaborate to innovateClient-focused flexibility

In the Right Way for the Client

Business before technologyBenefits ledGoals aligned

Doing the Right Things

Industry insightProven experienceDriven to deliver

The Right People

Thank You