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A World of Sustainable Ideas
Edited by Cindy Kohtala and Carlo Vezzoli
LeNS project funded by the Asia-Link Programme, EuropeAid, European Commission
EUROPE A IDCO-OPERATION OFFICE
This Work is Licensed under Creative Commons
Attribution-NonCommercial-ShareAlike 3.0For full details on the license, go to:
http://creativecommons.org/licenses/by-nc-sa/3.0
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The catalogue is also available atwww.lens.polimi.it
The LeNS Award was organizedand managed by:
Cindy Kohtala, Tatu Marttila, Aalto University,
School of Art and Design, Department of Design,Helsinki, Finland
Carlo Vezzoli, Fabrizio Ceschin, Politecnicodi Milano, INDACO Department, Milan, Italy
Other LeNS partners cooperating with theorganization are:
Jan Carel Diehl, Duygu Keskin, Marcel Crul,
Delft University of Technology, Delft, TheNetherlands
Amrit Srinivasan, Indian Institute of TechnologyDelhi, India
Mary Jacob, Deepta Sateesh, Srishti Schoolof Art, Design and Technology, Bangalore, India
Sompit Moi Fusakul, Praoranuj Ann Siridej,Pwinn Rujikietkhumjron, King Mongkuts
Institute of Technology Ladkrabang, Faculty ofArchitecture, Department of Design, Bangkok,Thailand
Cai Jun, Liu Xin, Liu Guanzhong, Academy ofArts and Design, Tsinghua University, Beijing,China
Jury members:
Danupop Chaisiri, King Mongkuts Instituteof Technology Ladkrabang, Bangkok, Thailand
Jan Carel Diehl, Delft University of Technology,Delft, The Netherlands
Wang Guosheng, Academy of Arts andDesign, Tsinghua University, Beijing, China
Zuo Hengfeng, Academy of Arts and Design,Tsinghua University, Beijing, China
Kirsi Niinimki, Aalto University, School of Artand Design, Department of Design, Helsinki,Finland
Ravi Mokashi Punekar, Faculty of Design, IITGuwahati, India
Yashas Shetty, Srishti School of Art, Designand Technology, Bangalore, India
Amitoj Singh, Samsung, Delhi, IndiaRustam Vania, Srishti School of Art, Design
and Technology, Bangalore, India
Carlo Vezzoli, Politecnico di Milano University,Milan, Italy
This catalogue is published under the CreativeCommons License:Attribution-NonCommercial-ShareAlike.
The paper in this publication is FSC Mixed Sources product group from well-managed forests and other controlled sources. Produced at a mill that iscertified with the ISO14001 environmental management standard, and certified to the EMAS environmental management standard (No FIN-000021).
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Foreword and LeNS Student Design Competition 2
LeNS Competition Themes: 4
Sustainable Food Systems, Sustainable Mobility Systems and Sustainable Health/Well-being Systems
Index of Projects 11
The Winners
Honourable Mentions 18
Promising Concepts 38
Images of the Pilot Courses 52
CONTENTS
A World of Sustainable Ideas
the Learning Network on Sustainability
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CONTENTS
the Learning Network on Sustainability
The sustainable system concepts presented inA
WORLD OF SUSTAINABLE IDEAS are the winners
and promising concepts of the LeNS Student Design
Competition 2010. The student competition and
Award is promoted and organized as part of the LeNS
project, funded by the European Commission underthe Asia-Link Programme, which aims at the develop-
ment and diffusion of design for sustainability in de-
sign institutions.
THE LENS PROJECT
LeNS, the Learning Network on Sustainability, is an
Asian-European multi-polar network for curricula de-velopment on design for sustainability focused on
Product-Service System innovations. It is a three-year
project (Dec 2007Dec 2010) funded by the European
Commission (Asia-Link Programme, EuropeAid), in-
volving seven design schools in Europe and Asia. The
project scope is to promote a new generation of Asian
and European designers capable of designing for sus-
tainable Product-Service System innovation, through
a new generation of design educators. The main out-
put is the so-called Open Learning E-Package (OLEP)
on Design for Sustainability (DfS). It is a web platform
allowing interested teachers to download open source
and copyleft learning resources (slideshows, texts,
audio-videos, etc.) that could be modified/remixed
and reused, i.e. adapted according to each teachers
specific didactic needs, institutional requirements and
local context peculiarities. The same LeNS web plat-form is downloadable as open source and copyleft. It
is thus a regenerative platform: namely, any educa-
tional institution, teacher, or sustainability-focused
network can generate a new LeNS-based web plat-
form; any new generated web platform uploads learn-
ing resources independently; and all LeNS-based web
platforms are interlinked. LeNS Africa was launched
on 7 September 2009, in Cape Town, South Africa;
LeNS South America was launched on 6 November2009, So Paulo, Brazil; LeNS Central America, 3 June
2010 in Mexico City; LeNS Oceania, 1 July 2010 in Syd-
ney, Australia; and LeNS North America is currently in
press.
LENS STUDENT DESIGN COMPETITION
Background: sustainable ideas and transculturaldesign creatiity
To promote a positive transition towards sustainability
(and the related systemic discontinuity) we must be
able to find the modality to shift to new life scenarios
(consumption and production patterns) that are radi
cally different from the current ones.
There are several strategies to follow and levels on
which to intervene. However, we need an outstand
ing amount of creatiity to produce radical sustain-
able innovations. However much we have to change is
however much we have to be able to create. We need
to imagine in order to innovate.
This catalogue presents a set of sustainable system
concepts from young designers from and for differentparts of the world: a world of sustainable ideas.
These projects illustrate that there are some good
ideas that may emerge in very different locations and
FOREWORD
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migrate to various places throughout the world. These
good cosmopolitan ideas are the positive side of our
globalized world and clearly highlight that we would
need to build transculturaldesign thinking: a design
thinking able to move between different ideas, able to
recognize the differences, and find the concrete pos-sibility of integration or able to create/re-elaborate
starting from differences and connections. We need a
migrant creativity, as a way to be in a design process
that builds up its own ability by passing from one form
of thought to another, by opening the mind to codes
of structures and to different meaning systems. What
is sought is a design attitude able to decentralize from
its own cognitive references and values, to direct itself
towards those of other cultures, and able to return toits own culture enriched by the confrontation experi-
ence and able to disseminate itself into other cul-
tures.
Within this attitude what is needed is the capability
to operate in a complex context with a twofold de-
sign capability: the capability to elaborate visions of
possible socio-technical discontinuity starting from
intersection, connections and differences, and the ca-
pability to put into action the strategies to transform
those visions into real solutions.
These are fairly new dimensions for the designer,
connected with the so-called discipline of Product-
Service Systems Design for Sustainability.
Catalogue structure
An introduction to the three competition themes pre-
cedes the presentation of the twenty system concepts.
Each concept is illustrated by:
A descriptive text;A system map that displays the interaction between
and among stakeholders in the system, including
flows of money, material, and information;An interaction storyboard that illustrates how the
target user interacts within the system and its ele-
ments in order to have needs satisfied;Concept details and components;Socio-ethical, environmental, and economic bene-
fits.
Sustainable ideas sharing and diffusion
The catalogue and the system concepts (sustainable
ideas) are licensed under the Creative Commons Li-
cense, Attribution-NonCommercial-ShareAlike and
are available at www.lens.polimi.it. This facilitates and
promotes the philosophy that good ideas should be
shared and diffused.
Alongside the catalogue a travelling exhibition has
been launched during the Bangalore conference Sus-
tainability in Design: NOW! aiming at further support-
ing the diffusion and sharing of good ideas.
Finally this same exhibition is designed in such a way to
render it easily reproducible in other locations, to em-
power the potential of seeding and cross-fertilization.
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the Learning Network on Sustainability
LeNS COMPETITION THEMES
Entries to the LeNS Competition came from near
and far, from LeNS pilot courses as well as schools
within the international LeNS network. They all ad-dressed issues within one of three key themes, Food,
Mobility and Health/Well-being, sectors that LeNS
considers highly important in building a sustainable
society. More on these themes can be found on
these pages.
On the one hand, the pilot courses were a medium of
cross-cultural exchange, where students were faced
with the challenge of designing for university cam-
puses and users in other cultures and where a truly
empathic, culturally sensitive approach thus needed
to be adopted to understand the mindset and envi-
ronment of a faraway stakeholder in a (probably) un-
familiar context. Participatory co-design tools and
methods that are so helpful in this kind of situation
were less useful here, but input from guest teachers
and old-fashioned research fed the process as an ex-perimental platform. All competition entries had to
address problem choice, deciding what problems
were key strategic sustainability issues where one
would have the most positive impact. Moreover, PSS
design tools such as those found in the LeNS online
database served the students in analyzing the current
situation, in ideation and brainstorming, as well as
subsequent idea evaluation and filtering. Importantly,
new tools were also developed or adapted and testedas a necessary outcome of each contexts cultural
uniqueness, such that the goal of sustainability could
be given its own local and appropriate definition.
In design schools, product design obviously has a long
tradition, while service design is now gaining in popu-
larity in many locations. There are nevertheless few
instances and opportunities to design true Product-
Service Systems, especially those that address botheco-efficiency as well as social-efficiency, i.e. taking
into account environmental and socio-ethical impacts
and improvements. In sustainable Product-Service
Systems there is thus a need to design (or re-design)
behaviour as well as touchpoints. This in its turn may
even entail a re-design of attitudes, a semiotic and
conceptual reframing of solutions, in order to effect a
positive lifestyle shift and a new consciousness of sus-
tainability values and principles within individuals.
Herein lies both the challenge and a true opportunity
for design learners and educators.
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SUSTAINABLE FOOD SYSTEMS
The food domain represents a complex production
and consumption system because it involves a wide
and articulated network of stakeholders. It is a net-
work in which farmers, cattlemen, and final consum-ers are joined by processing companies, packaging
companies, wholesale dealers, retailers and catering
actors, hotels and restaurants as key stakeholders.
But it is complex also because it is associated to sev-
eral important aspects: economic ones, because agri-
culture and the food industry are still very important
sectors for most countries; environmental ones, be-
cause the food domain is responsible for a large shareof environmental impacts (in Europe, 30% of all envi-
ronmental impacts can be linked to the agri-food sec-
tor); and socio-ethical ones, because food is related to
individual health, well-being and pleasure but also
to the valorization and strengthening of local tradi-
tions and resources.
Food production has become an industry: conven-
tional agriculture worldwide is increasingly intensifiedand characterized by greater use of synthetic fertiliz-
ers, pesticides, and technical devices, and growing av-
erage farm size. Moreover, it is a system that has be-
come more and more globalized, with food products
transported over large distances (produced in one
country, processed in another and sold in yet anoth-
er), resulting in a loss of any direct connection be-
tween producers and consumers. It is a system in
which more and more farmers are suffering from eco-
nomic pressure and little or no control over prices. A
system in which people from emerging and low-in-
come contexts often have too little food and unbal-
anced diets while people from industrialized contexts
are increasingly contracting diseases related to over-
consumption of calories. A system generally charac-
terized by consumers decreasing knowledge about
nutrition, food, and local traditions.
Within the complex articulation of the food domain,
what are the key sustainability issues? One key con-
sideration both environmentally and socio-ethically is
related to food security and having good food for all.
Under current production and consumption struc-
tures, there will not be enough land to feed the worlds
population. In fact, it is expected that in 2050 nine bil-
lion people will require between 1.8 and 2.2 Earth-sized planets in order to sustain their consumption of
crops, meat, and fish. This pressure will easily lead to
even more environmentally damaging agricultural
practices and loss of biodiversity. It also magnifies the
need for increased transparency to consumers. The
Sustainable Consumption debate must begin with an
understanding of why people buy and not merely
act as one of the many stakeholders in sustainable
production in advanced nations an informationservice to make the public aware about their right to
choice, labelling, regulation of products, and the like1.
The concept of sustainable food thus requires a much
broader systemic approach where each of the various
stages in the chain and the interactions between
stakeholders can be analyzed both in terms of the im-
pact on the environment and on human health2, but
moreover, where the interfaces between humans and
their need for food can be understood and redesigned
towards sustainability with sensitivity and delicacy.
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the Learning Network on Sustainability
Food and eating belong as much to pleasure and in-
dulgence as mere survival. Activities relating to food,
such as growing, harvesting, cooking, dining, gather-
ing, conversing, and buying or selling food are all the
elements that help render eating more enjoyable and
meaningful. Designers as experts in the human/non-human interface can benevolently propose a
system of solutions and offers that are celebratory and
pleasant to stakeholders in the food chain, helping to
transform peoples lives in a positive and sustainable
way. There is of course no one single winning solution,
but different sustainable food alternatives for differ-
ent regions and cultures, different production systems
and consumers/citizens.
The projects collected in this catalogue represent a
set of promising sustainable ideas that, through a sys-
temic approach, propose solutions tackling the envi-
ronmental, socio-ethical, and economic dimensions of
sustainability. They are projects that rethink the cur-
rent and dominant food domain of the agri-food in-
dustry, and propose alternative eating satisfaction
systems. They represent a panorama of new and in-
novative food networks characterized by: the valori-
zation of small local producers and typical and or-ganic food products; the valorization of sustainable
culinary traditions and knowledge; the protection of
biodiversity; the promotion of fair trade and the inte-
gration of marginalized and weak social strata; and
the safeguarding of transparency in relation to con-
sumers. They place sustainability at the core of all ef-
forts: understanding the need for human security
and concentrating on building peoples capabilities
to develop their full potential with safeguardsagainst external challenges. Many of the concepts
introduce the Sufficiency Economy Philosophy (SEP)
as an alternative way of thinking alongside the main-
stream Sustainable Design approach. The projects
with SEPs principle in mind place humanity at the
centre and focus on food as part of well-being. Eat-
ing well is not merely about eating good nutritious
food. It implies well-being that transcends peoples
contentment.
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SUSTAINABLE MOBILITY SYSTEMS
While food is central to our survival, mobility plays an
increasingly important role in our modern, urbanized
life. Every day billions of billions of people commute
up and down from home to their office, university, orother places in their daily activities. Moreover, mobili-
ty and modes of transport are implicated in many
other activities, such as shopping, leisure, travelling,
and visiting family members and friends. Consequent-
ly, mobility has a large impact in terms of sustainabili-
ty not only because of its environmental impact (fuel
consumption and emissions), but also social aspects
(many people spend at least two hours in traffic), as
well as the corresponding costs for fuel, infrastructure,and vehicles. According to a DEFRA study, for instance,
the consumer behaviours and actions in the UK with
the highest environmental impact but the lowest rate
of positive change (i.e. low take-up of alternative, low-
er-impact behaviours) involved personal transport3.
Citizens can choose from a wide range of mobility al-
ternatives to reach their destination. In daily mobility
an individual has roughly three options: using collec-tive systems such as public transport, individual fuel-
powered modes of transport like cars, or individual
human-powered modes of transport like bicycles or
walking. Each of these offers a range of positive and
negative aspects in transporting a person from A to B.
Public transport is characterized by energy efficiency,
low initial investments for the user and in the best
circumstances providing the opportunity to work or
relax during travelling. The disadvantages are the
fixed routes and stops. Public transport users have to
change their mode of transport often several times
during their journey and as a consequence must deal
with the waiting times in between, while peak hours
in major cities around the world mean crushing con-
gestion.
A car offers the user flexibility and independence; theycan go wherever they want to go and have their own
private space. The drawbacks are the inefficient use of
(fossil) fuel and related emissions, the need for space
for infrastructure and parking lots, as well as an in-
crease in traffic congestion, not to mention the related
health impacts. Last but not least bicycles offer an en-
vironmentally sound alternative with the freedom of
choice to go where the user wants. However the use
of bicycles is limited to short distances, and its con-venience depends very much on the weather condi-
tions. In short, none of the current mobility options
offered can provide the user a perfect match between
planet aspects (i.e. low energy consumption and emis-
sions), people aspects (i.e. convenience and safety),
and profit aspects (i.e. acceptable costs for infrastruc-
ture, vehicles, and service).
Taking this as a starting point, student teams from allover the world investigated in more depth the current
people/planet/profit aspects of mobility systems and
developed new alternative and challenging product-
service systems. All entries did have one aspect in com-
mon: to take the bicycle as a starting point for the de-
velopment of a new SPSS. Bicycles use no fossil fuels
and create no toxic emissions, need less space for rid-
ing as well as parking (planet), are healthy (people) as
well as are affordable for all target groups (profit). A
wide range of solutions was presented by the student
teams to overcome the current drawbacks, the barriers
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the Learning Network on Sustainability
to more widespread use of bicycles, and to identify
and exploit any key leverage points. Several issues
were addressed by the solutions presented here:
Better connection and interaction between public
transport and bicycles;Providing services for maintenance and repair;Including ICT technologies for identifying and un-
locking, finding directions, and protection against
theft and vandalism;Public-use bicycle systems;Increased infrastructure for bicycle lanes and tar-
geted public lighting;(Renewable) electric support in addition to the hu-
man power.
According to the United Nations Population Fund, the
urban population in Africa and Asia will double be-
tween 2000 and 20304, while in industrialized econo-
mies the dominance of the private car has usually led
to urban sprawl and car-oriented lifestyles and infra-
structures. In all these contexts low-income and mar-
ginalized groups face the ever-increasing danger of
social exclusion on the basis of their mobility options.At the same time those with more options tend to
choose the path of least resistance, which usually en-
tails the greatest carbon emissions. The projects in
this volume show us a more promising future, where
more sustainable choices become the most satisfying,
to all stakeholders.
SUSTAINABLE HEALTH/WELLBEINGSYSTEMS
Despite a wealth of ancient inherited folk wisdom in
cultures worldwide telling us otherwise, we are still in-
clined to believe that money can indeed buy us happi-
ness, as we use monetary indicators to tell us about the
health of our economies and therefore in a logical
fallacy the health and wellness of our societies. This
fallacy locks us into systems of unequal access: unequal
access to money and capital also means unequal ac-
cess to basic healthcare as well as education, political
decision-making, clean and safe environments, digni-
fied living standards, and even community building.
Vast inequalities do not support the stability of a soci-ety; a robust, resilient community is made up of indi-
viduals and social networks that have the capabilityto
build meaningful, healthy lives. And it is important to
recognize that capability and empowerment can be
designedinto systems: designers have the ethical and
moral responsibility to ensure their work does not de-
grade the integrity of a strong community nor indi-
viduals, and moreover to deliberately factor in elements
of non-materialistic well-being when considering howto satisfy user needs.
Indicators and indices of well-being include the New
Economic Foundations Happy Planet Index and Na-
tional Accounts of Well-being, the United Nations Hu-
man Development Index, the Calvert-Henderson
Quality of Life Indicators, and Gross National Happi-
ness as used in Bhutan. These indices are largely
based on qualitative, descriptive frameworks of hu-
man needs and capability such as Sen and Nuss-
baums Capability Approach, Erik Allardts Indicators
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of Well-Being, Max-Neefs list of Fundamental Human
Needs, and Maslows Hierarchy of Needs. These frame-
works generally acknowledge that both objective
and subjective factors make up any assessment pro-
cedure, as one individual can subjectively feel happy
in conditions of abject poverty due to strong socialconnections and family ties, while another suffers
from social exclusion even as material conditions sup-
port an otherwise healthy lifestyle. Moreover, in larg-
er societal contexts and comparisons, indicators such
as the NEFs National Accounts of Well-being take
both personal well-being and social well-being into
account.
The collection of projects on health and well-being inthis volume displays the strengths and challenges in
the task of designing a well-being-oriented Product-
Service System. The lessons learned in each case are
not so easily generalizable and certainly not always
scalable: each local focus will have different problems
to address and different socio-cultural patterns and
values that can serve as either opportunities or obsta-
cles. Generally speaking health-oriented issues can be
dealt with in a more direct service offering, but even
there it has been acknowledged by many experts that
co-production of services is more desirable. Accord-
ing to the NEF, for instance, co-production sharing
the delivery of public services between professionals
and users embraces into the system the very usersor stakeholders that are the target of the service, ex-
ploiting their skills and facilitating their valued contri-
bution as opposed to regarding them as needy but
passive actors. When it comes to well-being, moreover,
what is needed is an enabling platform solution that
allows the stakeholders to build their own conditions
of wellness, according to their individual and collec-
tive competencies, know-how, and values and sup-
ported by a designerly approach to processes andanalysis. Only in this way can the solution become a
sustaining, regenerative, self-organizing ecosystem,
where aspirations and concepts of personal growth
are decoupled from materialistic, consumerist sym-
bols.
NOTES
1 Soumitri, G.V. and Srinivasan, A. (2003) Sustainable Development: The Indian Perspective on PSS. Proceedings, the IInd International Workshop onSustainable Consumption, the Society of Non Traditional Technology (SNIT) and National Institute of Advanced Industrial Science and Technology(AIST), Japan, Tokyo, pp. 6671.
2 Tischner, U., and Kjaernes, U. (2007) Sustainable consumption and production in the agriculture and food domain, in Lahlou. S. and Emmert, S. (eds.)Proceedings: SCP cases in the field of food, mobility and housing, Proceedings of the Sustainable Consumption Research Exchange, Paris, June 2007,pp. 201-237. http://www.score-network.org/files//9594_Proceedings_worshop.07.pdf.
3 DEFRA (2008) A Framework for Pro-Environmental Behaviours (Report), London: Department for Environment, Food and Rural Affairs. http://www.score-network.org/files//22299_Framework_Report.pdf.
4 UNFPA United Nations Population Fund (2007) State of World Population 2007: Unleashing the Potential of Urban Growth , United Nations PopulationFund, online: http://www.unfpa.org/swp/2007/presskit/pdf/sowp2007_eng.pdf.
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the Learning Network on Sustainability
The Winners
1st prize: 2Gen Cooking Club 12
2nd prize: Windmee 14
3rd prize: POLImensa 16
Honourable Mentions
Carnot Restaurant 18
Local Integration Project for Srishti (LIPS) 20
Minimo 22
MumMyCare: Self Prenatal Care Kit 24
Pronto: the Collective Mobile Vendor 26
Self Producer 28
Sparks: Solar Bicycle Parking 30
Sydney Cycle Hub 32
Ufarm 34
Wormun-It: Rooftop Vermicomposting System 36
Promising Concepts
Be My Guest 38
B-SAFE Urban Bicycle Helmet Sharing System 40
Felice Cibo Club 42
GreenHigh 44
i-CO 46
La Mela Della Concordia 48
Replenish Responsible Bottled Water Usage 50
INDEX OF PROJECTS
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2Gen Cooking Club
12
Junapon Klongklaw, Kittipat Rakbongkotkul, Piyanut Choongoen, Wipawee Angsuwatcharakorn, Wandee WattanawisitsiriKING MONGKUTS INSTITUTE OF TECHNOLOGY LADKRABANG / THAILAND
1st PRIZE
Theme: Food on campus in Italy
COMPONENTS
Organic restaurants in the Polimi Campus area (Milan, Italy) are difficult to
find and mostly offer more expensive food. We are proposing a cooking club
that offers students the facilities to learn cooking at school. Student representa-
tives run the club, while Polimi provides cooking facilities based on a pay-per-
use system (via a smart refrigerator system).
By inviting older local residents to teach students traditional and regional
food, we can establish a good relationship among students, the elderly, localmarkets, and local organic farmers. Making arrangements by phone between
student and elderly club members also ensures that the older ones are fine and
in good health. This system helps Polimi students living away from home
(coming from different regions in Italy), who are yearning for traditional/
regional food currently difficult to find in Milan, to have the opportunity to
eat traditional, home-cooked food on a limited budget.
Both students and elderly are living alone; thus they feel lonely, disconnected
and isolated from society. We believe that cooking FOOD together can create
GOOD relationships and alleviate the loneliness of the two generations.When comparing the overall balancing score between the existing andthe new SEP-PSS systems, the Overall Balance chart shows that the newsystem has improved in People, Planet and Profit dimensions, even thoughthe Technology dimension is slightly lowered. As a whole, all fourdimensions are more balanced than the existing system.
KITCHEN Kitchen for cooking club.The students and the elderly cook traditionalfood together.
REFRIGERATOR Each block of therefrigerator can contain a raw materialplastic box per each member, who hashis/her own code to use and pay sepa-rately. Any materials or food can bekept cold for seven days, after whichany leftovers will be disposed of. If thefood has not yet expired, it will bemoved to the public refrigerator.
PACKAGING This packaging is usedto contain food sold every Friday astake-away.
Average people
Average planet
Average profit
Average technology
New Sufficiency PSSExisting system
Balance
Average people
Average planet
Average profit
Average technology
Existingsystem
NewSufficiency
PSS
3.0
4.0
3.7
3.3
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FOR PEOPLE: Improvesocialcohesion. Empower/enhancelocalresources. Enableresponsible/sustainableconsumption. Integrateweakandmarginalizedsuchastheelderly.
FOR THE PLANET: Toxicityreduction:organicagriculture. Transportationreduction:bycombiningorders,
rawmaterialscanbecollectedandtransportedtogether.
Wastereduction:nopackagingdisposal.
FOR PROFIT: Partnership/cooperation:localfarmersformanetworkofcollaboration.
Profitability/partnership:collaborationwithelectricalappliancecompanybringsthemincomeinpay-per-usesystem.
FOR TECHNOLOGY:
Appropriatetechnology:adoptingthepay-per-usesystemthatalreadyexistsinItalianculture.
IntroducingEM(EffectiveMicro-Organism)whichissuitableforlocalfarms.
BENEFITSSYSTEM MAP
The students jointogether to apply tobe members of theclub. They contactthe university.
The money isdeposited in thebank before themachine is used.
Learning about andteaching cookingtraditional food.
The students andthe older teachereat together at thetable.
The tools are put awayand the club is cleaned.
The student bringsthe older memberback home alongwith the leftovers.
Traditional food issold every Fridayafternoon.
The elderly membersare contacted aboutmenus and teachingdays and times.
The orders arecollected frommembers and thefarmer is contactedby telephone.
The older member iscontacted andarrangements aremade for someone tobring her to the club.
The electricappliance companyis contacted aboutthe pay-per-usemachine.
The students invite thefarmer to participate foreveryones advantage.
CAPTION
CAPTION
LINE OF
INTERACTION
Service action 1Association
Service action 3Contact farmer
Service action 4Contact elder
Service action 5Make orderwith farmer
Service action 6Bring the elder
to university
Service action 7Deposit and check
your account
Service action 8Teaching and
activity
Service action 9Eating together
Service action 10Cleaning
Service action 12
Notify and
selling food
Service action 11
Elderly member back
to nursing home
Service action 2Contact company
for pay-per-use
LINE OFINTERACTION
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14
Pei Xue, Wang Xinwei, Long Cunxin, Lin Musen, Wilco PrinsenACADEMY OF ARTS & DESIGN, TSINGHUA UNIVERSITY / CHINA
2nd PRIZE
Windmee
Theme: Mobility on campus in The Netherlands
Our mission: how to encourage staff members that live ten
or more kilometres away from TU Delft University (Delft,
The Netherlands) to travel by bike to the campus.
Our solution: supplying electric bikes alongside
conventional bikes in the university bike allowance (for the
target group only). Extra support for the electric bikes are a
fingerprint-secured parking space inside the campusincluding free charging, free on-the-road and campus
support service for electric bikes during working days and
an information system including a website, a smartphone
application and/or SMS service for the latest weather
forecast, energy charging/saving advice and improving
your carbon footprint statistics (which can be added as
a gadget to your online profiles).
Wind Energy
Mobility Repair Service
I AM HERE . . .
Network System
More Parking Space
Space for Chargeand Parking onCampus
Traffic jam. Waste timeon the road
No parking space for thecars on the campus
Wait for a train/bus forquite a long time
Bike breaks down on theroad, cant get it repairedright now
Cant deal with heavy goodson campus
Use fingerprint to check in;the information will be sentto the website
Use your cellphone tolog in to the website toget your bike fixed
Check how many pointsyou have earned, comparewith others, and connectto your Facebook page toshare with friends
Worr y about the wea ther Bu y a bi ke on thewebsite, available forpeople of TU Delft
Take it easy. Put anumbrella on the bike
Park the bike oncampus, not off campus
PROBLEM 1
PROBLEM 2
PROBLEM 3
PROBLEM 4
PROBLEM 5 PROBLEM 6
STEP 1
STEP 2
STEP 6
STEP 5
STEP 4
STEP 3
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INTERACTION STORYBOARD
15
SOCIO-ETHICAL: Responsibleandsustainableconsumption:
thesystemmakeschoosingabicycleeasier. Empower/valorizelocalresources:thesystemcooperateswithlocalcompanies(suchastheelectricbikemanufacturerandthemaintenanceservice).
Improveworkingconditions:increasingthehealthofthestaffmembersthroughmoreexerciseandimprovingaccesstooffices.
ENvIRONMENTAL: Transportreduction:themodeofpersonaltransportispreferabletoacar.
Resourcereduction:abikeentailslessmaterialandwastethanacarandthemaintenanceservicewillextendtheproductslifespan.
Bio-compatibility:theelectricitysourceiswind-andsolar-generated,andlesscampusspaceisusedforparking.
ECONOMIC: Addedvalueforcustomers:cheapertobuyanelectricbikethanacar.Nopetrolcosts.Freechargingduringworkingdaysandfree
maintenanceservice. Addedvalueforcompanies:moreelectricbicyclesaresold,andtheenergycompanycanimprovethebalancebetweensupplyanddemand.
BENEFITS
SYSTEM MAP
Short-distance travel andtransport.
Scan fingerprint to log in.Connect the battery toyour own chargingequipment.
Get in touch with themaintenance contractorsthrough the networkplatform.
Contact friends and getmore information.
USER ROLE
LINE OF INTERACTION
Record detailsStandard parking space
Service action 1 Service action 2 Service action 3 Service action 4
Transportation ofpeople and goods
Bring repair serviceto your bike
Share and recordon the net
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16
Gabriele Tempesta, YingYing Sheng, Andrea valentiPOLITECNICO DI MILANO / ITALY
POLImensa3nd PRIZE
Theme: Food on campus in Italy
POLImensa is a new campus canteen concept for the
Polytechnic of Milan that offers low-impact nutrition to
students on a systemic level, with food supplied directly by
local organic farmers through a university-based ethical
purchase group (EPG). The network includes appliance
manufacturers, energy companies, and solar panel manu-
facturers with the goal of saving electricity and encourag-ing the use of renewable energy sources. Focus is also
placed on waste reduction and valorization.
The concept operates through a fixed price payment
system based on two weight ranges aimed at reducing the
amount of leftovers. Each recipe is labelled with a sustain-
ability score, and higher scores are rewarded with
bonuses, thus encouraging more sustainable diets. Elderly
and retired people are invited to participate by proposing
traditional recipes based on the use of local ingredients,in order to offer more authentic and healthy cooking.
GENUINE INGREDIENTSA POLITECNICO-BASED ETHICALPURCHASE GROUP SUPPLIES THECANTEEN WITH LOCAL FOODS FROMORGANIC FARMERS ON AVAILABILITYAND SEASONAL BASIS
GRANNY COOKINGTHE EPG ASKS STUDENTSGRANNIES TO HELP TO CREATEMENUS BY PROPOSING RECIPESAND SHARING THEIR CULINARYEXPERTISE WITH CANTEENCOOKS
RESPONSIBLE CONSUMPTIONMEALS ARE SERVED IN A BUFFET,WITH A FIXED PRICE FOR TWOWEIGHT RANGES. MORESUSTAINABLE CHOICES AREREWARDED WITH BONUSES
Canteen entrance andPolimi-style logo
Blackboard showing menuand sustainability sources
Labels showing names andscores for each recipe
Posters about nutritionand EPG activities
Receipt showing scoresawarded and total amount
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INTERACTION STORYBOARD
17
ENvIRONMENTAL: Supplyingexclusivelyfromlocalorganicfarmers/marketspromoteslocaleconomies,reducestransportationimpact,andrewardsthosepractisingmoresustainablefarmingmethods,thuseliminatingimpactsfromindustrialprocesses.
TheEPGsystembypassesthetraditionalsupplychain,thuseliminatingseveralprocesses(andtheirimpacts).Beingcampus-based,italsoguaranteesreliabilityandtransparency.
Theagreementscreateeconomicinterestindesigningenergy-savingappliancesandmoreefficientsolarpanels.
Supportproductslifespanisextendedthroughtheuseofdurablecutleryandtrays,andtheofferingoffreemaintenance/repair/upgradeservicesbythemanufacturers.
SOCIO-ETHICAL: Studentscanenjoyhealthymeals,areenabledtowardsmoreresponsible
consumption,andrewardedwhentheychoosemoresustainablediets. Elderlypeopleareactivelyinvolvedbysharingtheircookingexpertise. Wasteisvalorizedthroughtheofferingofexcessfoodandsuppliestocharityassociations.
BENEFITS
7. The EPG recruits elderlypeople from amongstudents relatives, who willpropose local recipes.
8. The EPG invites students tovote for their favouriterecipe online in order toinvolve them in the activity.
9. Recipes with the mostvotes are taught to thecanteen cooks by theelderly people.
10. Meals are served in abuffet: students canchoose freely, using a steeltray to carry and eat theirfood.
11. Payment is based on twoweight ranges with fixedprices. Excess food is paidseparately.
12. Each recipe has asustainability score thatstudents can collect ontheir Poli-cards, t o getrewards.
1. The Politecnico pays arental fee for appliancesand solar panels accordingto agreement withproducers.
2. The appliance manufac-turer offers freemaintenance and pays onlyfor grid electricityconsumption.
3. The solar panelmanufacturer replacesthe panels for free whennew technologiesbecome available.
4. The canteen is operatedby a private company thatpays an entry fee andbuys supplies only fromthe EPG.
5. The university recruitsvolunteers for the EPG fromamong students andteachers.
6. The EPG carefully selectsthe suppliers and purchasestheir goods on a seasonaland availability basis.
SYSTEM MAP
Agreements with equipment manufacturers and canteen managers POLI EPG launch and setup
How the POLImensa system worksElderly peoples inolement in canteen actiities
start
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HONOURABLE MENTION
18
Atul Singh, Kiran GangadharanIIT DELHI / INDIA
Carnot Restaurant
Theme: Food in the restaurant industry on university campuses
Any new system to be introduced has to gradually phase
out the old system.
Our concept of Carnot Restaurant provides a frame-
work that would gradually incentivize the drive for more
sustainable restaurants and to create awareness among
users regarding food services.
As the name suggests, this concept promotes the most
efficient restaurant that can be put into practice. Institutes
together with the industry would develop a body to design
the most sustainable restaurant (virtually) and present its
benefits. It would be used as a platform for industry,
restaurants and designers to showcase their advances in
the future. It would also be used to create an attractive brand
name that encourages participation in the system.
Carnot Restaurant would thus be positioned as a
benchmark for a given time period. The rating system
would be similar to the SDO (Sustainability Design-Ori-
enting) toolkit, meaning it would have certain criteria and
points allotted accordingly. By filling in the details of these
criteria, the user and the restaurateur can gain a clear
picture of where they stand and what needs to improve to
achieve the desired rating. The governing body would
award the final rating to the restaurants using the tool.
NGO joins handswith Institute to
start a PilotProject
NGO joins handswith Institute to
start a pilotproject
Institute providesratings to restaurant
Partnership withmanufacturer and
restaurantPartnership betweenpackaging industry
and campusrestaurant
Faith inFOOD SYSTEM I am a
contributor
1 Star
Carnot Restaurant
2 Star
3 Star
4 Star
5 Star
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INTERACTION STORYBOARD
19
SYSTEM MAP
Thesystemtakesahighlyholisticapproachtotheproblem.Itdoesnotencourageaspecificapplicationofaproductorservice;ratheritprovidesalltheplayersadirectiontofollow,whichenhancesthepossibilitiesofinnovativesolutions.Ittherebyprovidesastrongframeworkforthedevelopmentofsustainablefoodservices.Italsoestablishesthebenchmarkforarestauranttoreach.
Consumersarewellincorporatedinthesystemandareencouragedtobeanactivepartofit.Theenduserinteractsdirectlywiththeratingsystem.Thesolutionalsoencouragesmanufacturerstoproducemoreenergy-efficientandgreenerproducts.
BENEFITS
Solution
User/organizationrole Enthusiasm among
students for a greenrestaurant
College togetherwith NGO forms agoverning body todesign the whole
rating system
Studentssupporting the
ratedrestaurants
End users give feedbackabout the pilot project andrate restaurants themselves,
promoting adoption ofsustainable criteria
Tie-ups with NGO andindustries to back the pilot
project, e.g.supplying greener products
and services
Carnot Restaurant Tie-ups with industries Pilot project Students support Upgrading Trend shift
Line ofinteraction
The body designs aCarnot Restaurant andtakes up a pilot project
for transformation
The body provides theknowledge database to
the firms involved inpartnership for
continuous improve-ment in products and
services
Thus the chainof such
restaurantswould start to
build up
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20
Claudia Garduo, Kaita GonsalesAALTO UNIVERSITY / FINLAND
Local Integration Project for Srishti (LIPS)HONOURABLE MENTION
Theme: Health/well-being on campus in India
LIPS is a platform that would provide the students with
safety and security they are lacking today. It is a three-year-round service which aims at integrating the Srishtian not
only into the school but also within the local community
through appointed actors and learning projects.
The students participate in projects to not only learn
from their surroundings but to also give back to their
neighbourhood through school initiatives.
The proposal is to primarily build relationships between
Srishti and its local community. It is sustained by:
Making the interaction part of the curriculum;zMaking use of the biggest asset that exists humanz
resources;
z Time is the capital here.
Self-actualization
4th yearIn comfort zone
1st yearNeeds to create newsocial circles. Youngand energetic. Unawareof local environment.
Esteem
Love/belonging
Safety
Physiological
3rd yearGrowingindifferent
2nd yearStill learningabout new area.
Wants to createchange but doesnot know how.
NOT A MAJORISSUE
NEEDS MET
- CLASH WITH LOCAL COMMUNITY
WHO IS PERCEIVED TO BE CONSERVATIVE
- ISSUE OF RESPECTABILITY WITHIN LOCALS
- INABILITY TO ACCESS APPROPRIATE AUTHORITY FOR HELP
- THREAT/FEAR OF VIOLENCE OR DEGREE OF ABUSE WITHIN LOCALITY
- NEW PLACE, NEW CULTURE! ISOLATION?
IT IS IMPORTANT TO
CONSIDER THAT:
IF SRISHTI DOES NOT
HAVE TO BUILD A NEW
CAMPUS, THERE WOULD
BE A MAJOR SAVING IN
RESOURCES.
IT IS ALSO LIKELY THAT IF
THE LIVING CONDITION
IN YELAH-ANKA IMPROVES,
MORE SRISHTI STUDENTS
WILL MOVE TO THE AREA,
REDUCING THE NEEDFOR TRANSPORTATION.
SYSTEM LIFE OPTIMIZATION
WASTE MINIMIZATION VALORIZATION
TOXICITYREDUCTION
CONSERVATIONBIOCOMPATIBILITY
RESOURCESREDUCTION
TRANSPORTATION/DISTRIBUTIONREDUCTION
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INTERACTION STORYBOARD
21
Meeting wellness team andstudent guardian
Feeling homesick Talks to student guardian LIPS I Design process begins LIPS I Implementation LIPS I Final Presentation
First exploration to theneighbourhood (assisted)
Welcome party for all students First weekly meeting withretired neighbour (lasts forthree months)
Introducing LIPS I: EXPLORINGYOUR NEIGHBOURHOODTOPIC: Design activities/products for retired individuals
INTRODUCTION WORKSHOP All teams are formed by fourstudents, from each academic year TOPIC: Find a way to throw a partywithout disturbing the neighbours
The intro workshop: helps the students to build relations. Tutorsassistant pair
by having topics related to the neighbourhood, it encourages andguides the new ones in their first exploration
LIPS I:Introduction to design methodologiesClose interaction with the communityContributing with choices for the neighbours
LIPS I hidden purpose:Changing mindsets (neighbours about
Srishti)
Community
Community
Spreadingthe word
Knowledge exchange
Interaction
SRISHTI
Students
Members of localcommunity forum
Grocery shopowner
community peace keepers
New 2nd year 3rd year
Local guardians in LIPS
4th year
Neighbour
year 3: giving back to your neighbourhood
medicalclinic
groceryshop
localindustry
streethawkersneighbours
localNGOs
localschool
civicbody
lawenforcement
home
Neighbourhood
Local Guardian(LG)
Student Guardian(SG)3rd year student
Wellness team
FacultyParents
investors
i15
.PROJECTDEVELOPMENT
F2.SCHOOL FEE
F1.DESIGN PROJECT
COLLABORATiON
F3.ALLOWANCE
F4
.LIVING
EX
PENDITURE
i18.LiPS STUDENT-COMMUNITY PROJECT
i19.PROJECT LEADER IN LiPS SKILL EXCHANGE
F5.PROJECT EXPENDiTURE
i21
.SKILL
EXCHANGE
i19
.LiPS
SKILLEXCHANGE
i18
.LiPSSTUDENT-C
OMM
UNITYPROJECT
LiPS
2nd year
student
i20.PEDAGOGICAL SKILLS
1st year
student
i17.LOCAL INFORMATION TRANSFER
i16.ORIENTATION AND
COMMUNITY SENSITIZATION
WORKSHOP
i19.ASSISTANT
i19.HELPER
SYSTEM MAP
BENEFITS
Th F d i It l
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22
Kokaew Wongpichet, Pongpath Pongsupath, Penthida Ngammanewat, Muthita Torteeka, Sarinya PraserdsunKING MONGKUTS INSTITUTE OF TECHNOLOGY LADKRABANG / THAILAND
MinimoHONOURABLE MENTION
Theme: Food on campus in Italy
Limited selections of food are available around the Polimi campus. Most restau-
rants offer low-quality, industrialized and highly processed food without
information on where the raw ingredients come from. Minimo Club offers
students healthy eating options where they pay for exactly the portion amount and
the quality they choose.
Minimo has three options: students customize the portion and ingredients of
their meal at the Semi-Ready-to-Eat Bar; they choose their preferred ingredi-ents and enjoy authentic meals freshly cooked on-site by retired chefs (e.g.
Mexican, Chinese, and Thai food); they can also buy a packaged meal made
from yesterdays leftover ingredients also healthy but cheaper and faster.
Variations in ingredients promote a diversity of dishes, and knowledge in cooking
skills can be preserved and passed on through the on-site cooking facilities.
Students become part of Minimo as active Momembers. They make sugges-
tions about raw materials/ingredients at local shops near their Milan residences
and volunteer to pick them up on the way to attending classes at Polimi. This
system allows for a variety of best-quality ingredients directly delivered toMinimo by the Momember, without additional transportation cost. Momem-
bers even enjoy a dividend if the Minimo club becomes profitable.
1. Raw materials from providersrecommended by members
2. Prepared materials3. Pay for as much as you eat
(weighing)4. On-site cooking
Easy tounderstand forall users
Food packagingcarries a messageabout theconcept
Containers helpcustomer toevaluate theright portion
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INTERACTION STORYBOARD
23
FOR PEOPLE:
Possibletotryvariouskindsoffood.Possibletochoosetheappropriateportionsize.Cangettoknowsourcesofrawmaterials/ingredients.Betterhealthandgainingknowledgeofnutrition.
FOR PLANET:Preservingnationaldishes.Creatingjobsforunemployedpeople.Newlearningcentreforfoodmanagement.Disseminatingtraditionalfoodtocommunity.Encouragingsupportamongthecommunity.Reducingfoodwaste.
FOR PROFIT:Increaserevenueandprovideamorestableincome.PromotingthestorethroughconnectionwithMinimo.
BENEFITS
SYSTEM MAP
Students apply forMomember position.
Minimo Caf: materials delivery
Minimo Caf: scenario (Semi-Ready-to-Eat) Minimo Caf: scenario (Ready-to-Eat) Minimo Caf: scenario (on-site cooking)
Minimo Caf: scenario (stock-checking)
Customers choosethe ingredients.
Chefs reheat the food. Customers choose the meals and pay. Customers choosethe ingredients.
Chefs cook on-site.
Manager choosesmaterial providersand Momembers.
Momembers deliverthe materials.
Momembers bringmaterials to Minimo Caf.
Momembers put materialsin boxes according tocolour codes.
Stock-keeper checks thematerial boxes in thefreezer.
Average people
Average planet
Average profit
Average technology
New Sufficiency PSSExisting system
Balance
31 / 8 / 10!
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START! !"#$%&%'()*#'+&+,-.#/(*0*#%&1(#(-3*%0-#+4-.#*0(56#6--/-.*#
#57-56#'%&%'()*#*0(56"!8"#$%&%'()*#'+&+,-.#!57((*-*#9(5+9#/.(:%;-.*" !
MOMEMBER!"#?0(56#6--/-.#.-'%&;*##
$('-'3-.*#0(#5(99-50##
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*-+*(&+9#1((;!
Theme: Health/well being in remote Australia
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24
Ronald Turinuddin, Raymond vuong, Joseph Louis Tan, Phillip Serna, Joshua CopeSummerfieldUNIVERSITY OF NEW SOUTH WALES / AUSTRALIA
MumMyCare: Self Prenatal Care KitHONOURABLE MENTION
Theme: Health/well-being in remote Australia
Pregnancy in remote Australia is a difficult situation, where many are forced
to leave their families or require long travelling times to receive medical aid.
Moreover, these situations are worsened when the purpose of their prenatal
care visit is just for a few quick tests.
The design of the MumMyCare loan system is to minimize travelling times
and the risks of complications for pregnant mothers while visiting the doctor.
By incorporating products already available in the market, MumMyCare givespregnant mothers a sense of security and convenience during their pregnancy
period through regular interaction with their doctors and self-testing on their
medical health. Test results are sent via the products Bluetooth capabilities to
the patients computer, and through a government-funded broadband scheme
to their doctors.
The products in the kit are a scale, thermometer, portable ultrasound, blood
pressure, blood glucose and a urine test. These are the prenatal tests that allow
patients to do it themselves with the guidance of doctors through an online
video conference. This system reduces product waste through its productattachment with its users.
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ENvIRONMENTAL TheusageofMumMyCarereducestransportationbyminimizingtravelratesofmedicalvisitswhichleadstoareductionincarbonemissions.
Theuseofresourcesisheavilyreduced,becausetheproductisreusedsofewerproductsaremanufactured.
Productwasteisminimizedbecauseofreductionofpurchaseandalsowastesfromthehospitalarereduced.
SOCIO-ETHICAL MumMyCarewillhelptoreduceovercrowdingin
hospital,staffworkloadandincreasetheefficiencyofOccupationalHealthandSafety.
ItwillprovidegreaterequalitytotheremoteAustralianpublicbybreakingthebarrieroftimeanddistanceinreceivingmedicaltreatment.
ECONOMIC Thereareopportunitiesforpartnership,sponsorshipandcooperationbetweenbusinesses,whichinturnwillprovideastrongmarketposition.
Humanreproductionwillneverceaseandpeoplewillcontinuetoliveonruralproperties,meaningourproductwillalwayshaveapurpose.Theproductmaintainsandfundsitselfthroughconstantuse.
BENEFITSSYSTEM MAP
Rural expectant mothernotifies authorities about herpregnancy and providesinformation required toreceive MumMyCare kit.
Government Health Divisionallocates and responds tocustomers living in rural Australia.
Travels to the closesttown with a general
practitioner.
After baby is born,MumMyCare kit issent back to thegovernment body,where it is sterilizedand can be reused by anew rural expectantmother.
From the comfort of home,she will use the suppliedequipment to monitorher babys progress andgather data and samplesto be sent to the doctorvia Internet and videoconferencing.
Expectant motherarrives at local generalpractitioner for the firstrequired doctors visit.She is able to pick upMumMyCare kit.
General practitionertrains expectantmother on how to usesupplied equipment.
Theme: Food on campus in Italy
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26
Napawan Deewajee, Piyapat Sakdaprayoon, Sarawut Junnoi, Orapan Watjanasathienkul, Itsaraporn SuachartKING MONGKUTS INSTITUTE OF TECHNOLOGY LADKRABANG / THAILAND
Pronto: the Collective Mobile VendorHONOURABLE MENTION
Theme: Food on campus in Italy
Most restaurants are located far from Polimi classes resulting in students
developing a bad habit of eating while walking in order to get to lectures on
time. In addition, due to limited time and budget, students do not have many
food options.
This concept offers students the opportunity to consume healthier foods
from Pronto, a collective Mobile Vendor that delivers food from local favourite
shops and installs them in the Mobile Vendor modules. It lessens the distanceand walking time to the restaurants, but provides healthier options and the
amount students want to eat.
The Pronto car arrives at several locations and releases trailer modules that sell
food to students at each location. Students use an ID card as payment at the
Mobile Vendor.
Pronto offers part-time jobs for students who join the project, giving them a
chance to generate some income while studying on campus. Food shops that
join Pronto agree to use fresh produce from certified organic farms selected by
Pronto. With this new system, good healthy food is on the move; gradually,students will change their eating habits eating healthier food slowly without
haste.
MENU WITH IMAGES AND PRICE
DIGITAL MENU
CASHIER
FOODS DISPLAY
BACK DOOR
STORYTELLERGRAPHIC
KETCHUP BOTTLE
HEATING SHELF
Pronto is the collective Mobile Vendorthat truly delivers higher quality of life
to Polimi students
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ENvIRONMENTAL :TheelectricMobileVendorcreatesnopollution.Itcanberecharged.Ithastwomodulesbutoneisusedtotransport.
HEALTH AND CONvENIENCE:Foodshopsmakecheapbutgood-qualityfoodwith
freshproducefromlocalfarmers.TheyhaveanexpandedmarketingchannelbybeingabletoselloncampusthroughtheMobileVendor. Studentshavemoreeatingoptionsandtheydonothavetorushoreatwhilewalking.
SOCIAL:Prontohelpsstrengthenthelocalfarmercommu-nity.Localfarmershaveabettersupportingmarketandachancetogeneratemoreincome.
KNOWLEDGE AND TECHNOLOGY:
Thesystemprovidesacollaborationprojectbetweenthreefaculties(Architecture,DesignandEngineering),sharingknowledgeaboutworkingspaceandergonomics,carstructureandtechnology.
BENEFITS
Pronto members consult withprofessor about the Mobile Vendorproject.
The members give information tothe shop owners about the MobileVendor project.
The members give information tothe local farmers about the Prontoproject (the use of organic produce).
The design of the Mobile Vendor isa collaboration between 3 facultiesin Politecnico Bovisa Campus.
Mobile Vendor gets the food fromthe shops
Mobile Vendors staff take the foodinto the car before selling time.
Staff arrange the food in the mobilevender then bring them to sell in thecampus.
Students standing in line in frontof the Mobile Vendor. Menucontain 4 options per day.
When selling, Employee A takes order fromstudent and checks bill. Employee B preparesthe food and gives it to the student.
With the existing ID cardyou can check balanceand refill cash value at therefill machine.
SYSTEM MAP
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Maria Rodilla, Eloy MartinezPOLITECNICO DI MILANO / ITALY
Self ProducerHONOURABLE MENTION
p
The main idea is to achieve self-sufficiency with the
self-production of vegetables using workers self-manage-
ment. Nonetheless, we retain the initial relationships with
local farmers to buy rice and wheat, preserving their jobs.
Workers self-management is a form of workplace
decision-making in which the employees themselves agree
on choices instead of the traditional supervisor tellingworkers what to do, how to do it and where to do it.
Cultivation would be established in free zones around
the different residential areas. The fields would be for local
farmers use, thus creating jobs for the local population.
Organic wastes would form the raw materials for pro-
cesses creating biogas and fertilizer. The gas is sold as an
entire service not just a product.
The system enables neighbourhood social integration,
creating relationships between students and the world ofagriculture through apprenticeships, practical classes, etc.
As an interesting initiative to improve relations, an
outdoor canteen is proposed as a meeting point for students,
respecting and encouraging cultural identities and diversi-
ties, and the establishment of a weekly market where
students will be able to buy products from local farmers
and others from the city.Canteens are open
continuouslyStudents democratically
decide on menus
Learn how to growCreate a new relationship with
farmers
External canteen as a socialmeeting point
Students can buy productsfrom local farmers and city
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INTERACTION STORYBOARD
BIOGAS:Agasproducedbythebiologicalbreakdownoforganicmatterintheabsenceofoxygen.Biogasoriginatesfrombiogenicmaterialandisatypeofbiofuel.
COLLABORATIvE LEARNING:Withthestudentsparticipationinapprenticeships,practicalclasses,volunteerwork,etc.inacloserelationwiththefarmers.Thepedagogicmethodol-ogyusediscalledCollaborativeLearning.CollaborativeLearningisasituationinwhichtwoormorepeopleattempttolearnsomethingtogether.
EXTERNAL CANTEEN:Toimprovesocialcohesion,thoughinatraditionalway,respectingandencouragingculturalidentitiesanddiversities.Usingnatural,local,andtraditionalmaterialsforbuilding.
WEEKLY MARKET:Wherestudentsandcitizenscanfindqualityorganicproducts;atthesametimethefarmersandlocalvendorscanselltheirproducts.
BENEFITS
Fertilizer made
from biogasprocess
Delivering
vegetablesto thekitchens
The food iscooked inthe hostel
kitchen
Organicwaste
collection
Farmers
waste
Studentsand farmersworkingtogether
Students eatin the hostel
canteen
The IOCdeliversgas to the
kitchen
Biogasmade fromorganic
waste
ORGANIC FERTILIZER HARvEST DELIvERY WASTE
HARvEST CANTEEN WASTE
GAS DELIvERY COOK
BIOGAS GAS DELIvERYINDIAN OIL COMPANY
DELIvERY COOK ORGANIC WASTE
ORGANIC WASTE
SYSTEM MAP
Theme: Mobility on campus in China
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Sparks: Solar Bicycle ParkingHeleen Buijs, Julie Louwman, Nelliene Molenaar, Minyou RekDELFT UNIVERSITY OF TECHNOLOGY / THE NETHERLANDS
HONOURABLE MENTION
y
Approximately 30,000 students use a bicycle to get
around the campus of Tsinghua University in Beijing each
day. However, when they reach their destination, they park
their bike on an open surface in front of the building. This
leads to huge, messy areas of bicycles. Bikes are easily
damaged when rows of bikes fall down.
We propose placing two-storey bicycle racks by busybuildings. These racks will maximize the use of the
available parking space, give the campus a neater look and
protect the bikes that are parked.
The protection of the bikes will be increased by a roof-
cover which will shield them from rain and sunshine.
These roofs will be covered with solar panels to generate
energy to power the street lighting on the campus. To
help the financing of this plan and increase awareness the
empty sides of the racks will be used for advertising.All in all value is created through a combination of
product quality + service quality + image.
High product quality: use of lightweight, recycledz
aluminium;
High service quality for students: easy bike parking,z
easy bike finding, extended bike lifetime (sheltered
from weather);
Good image for the campus: sustainable, orderlyz
appearance, towards a self-sustaining energy system.
USING SOLAR ENERGY
TWO-STOREYBICYCLE STORAGE
SUSTAINABLESTREET LIGHTING
Providing students atTsinghua Universitywith good bikestorage facilitiesIncreasing theamount of space byusing multi-storeybicycle storage
Using thegenerated powerfor street lightingon campus
Using the big empty spaces used forbicycle storage to generate powerwith solar panels and solar energy
AN EFFICIENT WAY TO STORE YOUR BIKE
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ENvIRONMENTAL BENEFITS: Conservationandresourcereductionisachieved.
Energyisneededtobuildthesystem,butonce
runningonlysustainableenergyisgenerated.
SOCIO-ETHICAL BENEFITS: Improvedequityandjusticeinrelationtostakeholdersisaddressed.
Theuniversityisinterestedinmakingbikeparkingareasmoreorderly.Theimageoftheuniversitywillalsoimprovebecauseofthesustainablesystem.
ECONOMIC BENEFITS: Addedvalueforusersandalong-termbusinessdevelopmentreducingrisk.
Thesolarbikeparkingprovidesgreatvaluefortheusersandtheuniversity,andwithtimeenergyisgeneratedandmoneysaved.
BENEFITS
SYSTEM MAP
USER
ROLE
SYSTEM
ROLE
STUDENTREP
RESENTATIvE
UNIvERSITY
MANAG
EMENT
CENTRALENERGY
RESOURCE
1. Students go to the faculty by bike
Management is happy with the spaceand neat look of the campus
Solar energy from the sun is converted into electricityby the cell and used by the university
2. Store the bike easily in the cell 3. Go back home by bike. The streets arelit with energy generated by the cell
Theme: Mobility in urban Australia
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Hollie Baigent, Jeff Hunt, Tom Wilson, James Turnbull
UNIVERSITY OF NEW SOUTH WALES / AUSTRALIA
Sydney Cycle HubHONOURABLE MENTION
A proposed initiative for Sydney councils, Sydney Cycle Hub is a product-serv-
ice system designed to make cycling a safer, more appealing and accepted form
of transport.
The system features a network of hubs powered by solar and green power
energy. In accordance with an existing government initiative known as Bike
Bus, the hubs act as bus stops, enabling commuters to meet and travel
together between the city and its outer suburbs. The Sydney Cycle Hub furtherbreaks down social and physical barriers by providing a free automatic pump
service and puncture gel to assist cyclists, in particular those of lower socio-
economic class or lesser stature.
The product features include:
Interface softwarez
How to maintain your bicycle (pump and puncture)z
Cycle path maps in CBD and outer suburbs in 510 km radiusz
Bike Bus schedulez
Weather and timez
Cycle traffic updatesz
Air pump with adjustable PSI settingsz
Puncture sealant gel (inserted into the tyre)z
BIKE BUSCBD: HOW TO GETTHERE
TRAFFICUPDATES
WEATHERAND TIME
SAFETY. COMFORT. CONvENIENCE
EQUIPPED
PROPOSED LOCATIONS LEGENDSYDNEY CYCLE HUBSERvICE POINTS
SYDNEY CENTRALBUSINESS DISTRICT
MAINTENANCE & REPAIR
PUNCTURE GEL
AIR PUMP
TWO HOSES EQUIPPED WITH BICYCLE
TYRE VALVES PROVIDE THE AIR AND
PUNCTURE SEALANT FOR TYRES. ALL
INTERACTIONS AND PSI SETTINGS ARE
DONE THROUGH THE MAIN SCREEN,
EASING THE FLOW OF USE.
ENHANCING USER INTERACTION
AND ABILITY TO NAVIGATE SYSTEM
MENUS, THE CAPACITIVE TOUCH
SCREEN IS ALSO VERSATILE AND
WEATHERPROOF.
THE SYSTEM INCORPORATES
SOLAR POWER AS ONE OF ITS
ENERGY SOURCES, REDUCING
RELIANCE ON FOSSIL FUELS.
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ENvIRONMENTAL BENEFITS: Utilizesgreenpowerenergy,assistedbysolartechnologies.
Reducestheneedforpeopletousecarsandhencereducesautomotivepollution.
Extendsthelifeofbicycletubesthathavebeenpunctured,reducingtheireffectonlandfill.
SOCIO-ETHICAL BENEFITS: Createsjobsinthefieldofmaintenanceandconstructionofunit.
Madeavailabletoallculturesandallowsfinanciallydisadvantagedanalternativesystemoftransportation.
Promotesuseofrenewableenergiesandfacilitatessustainabletransportoptionsamongcommunity.
Educatespeopleaboutrepairsandmaintenance;makespeoplefeelmoreconfidentriding.
Promotesridingasaformofexercise.
BENEFITS
SYSTEM MAP
1. Cyclist registersonline.
2. Sydney initiative sends via mailcyclists swipe access card to Hub.
3. Cyclist accesses air pump andSlime puncture gel.
4. Cyclist checks updates/CBDcycle maps/next Bike Bus.
5. Cyclist joins Bike Bus to ridehome/around CBD with commuters.
Sydneybicycle
commuters
Machine and systemmaintenance
Sydney council initiative and sponsorsacknowledge feedbacks from users.
Sydneycouncils
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Srgio Cameira, Yonne Chua, Elisabetta Stacchiotti, Kim Ong Tan
POLITECNICO DI MILANO / ITALY
UfarmHONOURABLE MENTION
Ufarm is an innovative way to pro-
mote the diffusion of organic food
and to promote healthier, sustainable
lifestyles in the King Mongkuts
Institute of Technology Ladkrabang.
The project is a 0 km food system
that involves the Faculty of Agricul-ture and unemployed farmers.
Together, they foster the culture of
organic plantation on unused campus
land space.
Crops are grown on campus and
are channelled directly into the
university canteen, cutting costs from
transport and middlemen mark-ups
and offering tastier and healthier food
options to the university.
A personal card supports the
Ufarm initiative by improving the
efficiency and time management of
the university canteen.
All payments in the canteen are
made electronically using this card.
Students can volunteer to help
cultivate crops and can recharge their
card value using the Ufarm digital
platform. They are rewarded with
credit points whenever they help
farming and when they purchase
organic food from the canteen. These
points can be used to redeem more
organic food from the same canteen.
As an alternative energy source, solar
panels can be set up where possible
on the campus. Sponsorships can comefrom public or private organizations
supporting this sustainable cause.
WORKING TO BENEFITTHE ENvIRONMENT
EARNING POINTSTHROUGH WORK
EATING HEALTHY,GOOD FOOD
BETTER CANTEENCONDITIONS
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ENvIRONMENTAL: Ufarmimprovesthemanagementofthecanteenandconsolidatestheproductlifecycle(offood)intothecampus.
Useofrenewableenergy,reductionoftransportandpackaging.
Organicfarmingminimizestheuseofpesticides. Minimizationofthewaste,usingpartofitasan
organicfertilizer.SOCIO-ETHICAL: UfarmisinlinewiththeSufficiencyEconomypractice.
Ufarmoffersemploymentopportunitiesandprovidesorganicfoodtostudentsoncampusataffordableprices.
Theuserisinvolvedintheproductionprocess,andalsoinformedaboutahealthierdietandaboutorganicfarming.
BENEFITSSYSTEM MAP
Collecting the student cardfrom the university offices.
Using the card to pay at theindividual stalls with money oraccumulated points.
Option 1Recharge the card with moneyin the machines.
HOW TO RECHARGE IT?HOW TO GET THE CARD?
U
SERROLE
HOW TO USE IT?
Option 2Work in the Ufarm to earnpoints.
Option 3Buy organic food in the canteento earn points.
In the university vegetablegarden farmers and studentscultivate organic vegetables.
The school canteen getsproducts from the universitygarden, and the rest from thelocal market.
The canteen promotes foodcooked with organic products,selling it at the same price.
Food waste is turned intoorganic fertilizer for the Ufarmfields.
SYSTEMR
OLE
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Jessica Tong, Jennifer Rondolo, Mina Chung, Lyia Alam, Josephine Kim
UNIVERSITY OF NEW SOUTH WALES / AUSTRALIA
Rooftop Vermicomposting SystemHONOURABLE MENTION
The Wormun-it system is a modular vermicomposting system that can be
implemented in apartment unit buildings of varying sizes. It allows tenants of
apartment buildings to dispose of their food waste responsibly, encouraging
users to recycle their food waste through a collective effort. The more effort the
tenants put into the vermicomposting, the more they would reap the benefits
of the rooftop vegetable garden. This system targets apartment residents (the
highest producers of food waste) with the goal of reducing the amount of foodwaste that ends up in landfills. The system includes an ambient lounging or
dining area amongst the plants and gardens where apartment residents can have
an outdoor escape area to relax and mingle with their neighbours. It provides a
simple means for users to reduce their carbon footprint while providing them
with the benefits of an improved lifestyle. Rainwater is used to clean the bins,
which then feeds the vermicomposting beds and its worms. Vermicomposting
is used to process the waste, which consists of composting worms, which travel
between different levels to process the waste, producing compost tea, which is
used to fertilize the garden beds.
Open lid Tip food wasteinto chute
Twist tospin chute
Press to triggercleaning
Internal jetsprays clean binand waste into the Wormun-it
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ENvIRONMENTAL:TheWormun-itSystemcombatstheproblemoffoodwasteaccumulationinlandfillsbyofferingacompletelynaturalsolutionthroughvermicompost-ing.Thereuseoffoodmeansthatthereisaclosed-loopcyclewherefoodwasteenablestheproductionoffood.
SOCIO-ETHICAL:
Wormun-itpromotestherecyclingoffoodwastewhilealsoeducatingtheusersabouttheamountoffoodwastetheyproduceintheefforttohelpthemreduceit.Meanwhiletherooftopgardenprovidesaplaceforsocializationamongsttheresidents.
ECONOMIC:Thereisalong-termthreattothemanagementofhouseholdwastewhichendsupinlandfills.Currently,therearenosystemsthatdealwiththisproblemincityapartments,whichprovidesastrongmarketopportunityforthissystem.Itprovidesanopportunityforresidentstosavemoneyinthepurchaseoffreshvegetablesastheyareprovidedbythesystem.
BENEFITS
SYSTEM MAP
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PROMISING CONCEPT
38
Marloes an Driel, Marjolein Hartog, Tine Larysen, Rob Boon
DELFT UNIVERSITY OF TECHNOLOGY / THE NETHERLANDS
Be My Guest
The University of Tsinghua is visited by 7,000 guests a day. These guests arrive at
the main gates and move around the 4,000,000 m2 campus by foot. A bike rental
service could enable them to get around the campus faster, but it should suit the
status of the guests, who are part of the top management of Chinese companies.
That is why Be My Guest is proposed.Be My Guest is a rental system with personalized electric mopeds that can be
used with reusable personal cards. The rental centre functions as an informa-
tion centre about the campus and will help guests to choose the fastest route
to their destination. The electric mopeds can be charged with rooftop wind
turbines at every main building on the campus.
This service could also be offered to the professors of the Tsinghua Univer-
sity. About 1,250 professors travel to the University by car, because the public
transport system is not well connected to the bus that drives around the
campus. Be My Guest could be an incentive for the professors who go by carto use public transport instead.
Ecocosts/alue ratio
Components
Assembly
Distribution
Marketing
Retail
Guest destination area
Student living area
Professors living area
Restaurant
Main gate
Subway station
Wind turbines (rooftops)
Bike rental centre
Ecocosts Costs value
Conenience
Serice
Product
Status
Tax
Profit
Labour
Energy
Materials
Depreciation
Emissions
Labour
Energy
Materials
Depreciation
INTERACTION STORYBOARDS
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BENEFITS Health and safety
Customer benefits Working conditions/employment
Current situation
(walking)Be My Guest concept
Stakeholderbenefits/participants
Cultural diversity/social values
Socioethical dimension
Current situation(walking)
Be My Guest concept
Economic dimension
Partnership
Long-term business
Added valuecustomers
Added valuecompanies
Competitiveness
System life optimization
Mobility reduction
Resource lifeextension
Conservation
Current situation(walking)
Be My Guest concept
Enironmental dimension
Resource reduction
4. The moped is
charged atcharging pointson the campus.
While the guest
has his meetings,the moped ischarged at thecharging point.
3. The guest receives
the personal card(which also serves to(un)lock the moped)and a moped.
1. The guest
supplies personalinformation torent a moped atthe rental point.
The guest arrives at
the subway stationand makes his wayto the rental pointoutside.
A university staff
member reserves amoped online for aguest he has invited.
GUE
SERvICEMANAGER
After the meeting
the moped is readyto ride to anotherplace on campus orthe rental point.
5. The guest pays
for the time ofuse of themoped.
A rental point staffmember preparesroute information
for reservations
2. A rental point staffmember suppliestailored route
information and apersonal card.
The charging pointsare connected to thepower grid which
receives electricityfrom wind turbines.
Maintenanceemployees areavailable to fix any
problems with themoped.
The mopedreceives a smallcheck-up and will
be fully charged.
SYSTEM MAP
Theme: Mobility in urban Australia
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Bicycle-sharing systems provide an affordable and easily accessible commuting
alternative for short-distance trips within the city to reduce the use of automo-
biles. The benefits of bicycle sharing include reduced congestion on public
transport, traffic and roads, lower greenhouse gas emissions and air pollution,
and reduced road accidents. Furthermore, bicycle-sharing systems enhance the
well-being of individuals with associated health benefits from cycling.
Despite the benefits, the major barrier for the implementation of a bicycle-sharing system is safety. To enhance the safety of cycling, bicycle helmets are
mandatory in Australia. Therefore, users are discouraged from cycling on roads
shared with cars and congested traffic, limiting travel distances and transport
between destinations. Furthermore, hygiene issues are raised as the system is
based on sharing.
The central concept of the B-SAFE system is to provide a safe and hygienic
solution to users and provide a comfortable adoption of a bicycle-sharing
system with the provision of bicycle helmet rental.
Sean Ying Kit Lee, Lisa Li, Wendy Tan, Huon Lui
UNIVERSITY OF NEW SOUTH WALES / AUSTRALIA
B-SAFE Urban Bicycle Helmet Sharing SystemPROMISING CONCEPT
Integral inmoulding shellconstruction:Polycarbonate on all theexternal surfaces of the helmetto reinforce the helmet andincrease its longevity.
Revolutionary new genera-tion of morpho-gel pads allowthe head to stay cool, due to
the natural capacity of the gelto cool when in contact withthe head, to dispel the sweatand perfectly fit the shape ofthe skull.
Adjustable nylon straps:Ultra-light and resistantmaterial that guarantees safety,comfort and breathability.
Adult uniersal fit sizes
Universal = 5461 cmUniversal Womens = 5057 cm
Reduction of Traffic &Congestion
Less Pollution
Provide Protection
Provide Convenience of Commuting
Urban Bicycle Helmet Sharing System
Satisfaction Offering Diagram
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ENvIRONMENTAL:Lowergreenhousegasemissionsincommuting;reducetheuseofautomobiles.
Increaseenergyefficiencyinurbantransportationastheproductentailsloweruseoffossilfuelsandverylittlewasteisgeneratedovertheproductslifecycle;hence,reductionintheuseofnaturalresources.
SOCIO-ETHICAL:
Theproductbreaksthebarrierofsafeurbancyclingissuesconvertingmotorizedtripstonon-motorizedtrips,andcounteractsmanyhealthrisksassociatedwithsedentarylifestyles,whichincludesobesityandcardiovasculardiseases,thusprovidingacomfortableadoptionofthesystemandenhancesthewell-beingoftheuser.
ECONOMIC:Thecostofbuildingandmaintaininginfrastructureforthesystemisminimalcomparedtoanautomobileinfrastructure;thus,thesystemcan
obviatelargecapitalinvestmentsfornewroadsorpublictransitinfrastructureandexpendituresonmaintenanceofexistinginfrastructures.
BENEFITS
SYSTEM MAP
Register online to be amember of B-SAFE toreceive membership cardand discount benefits. Makepayments via credit card.
Scan membership card for existingmember and credit card fornon-members. Select a bicycle andhelmet from the screen and collect apacket of disposable sanitized wipesfrom the slot.
Proceed to the back of the station tocollected rented items and clean helmetwith disposable sanitized wipes. Yellow lighton number display indicates selection andred light indicates prebooked by other user.
Enjoy your ride withouthaving to worry abouthelmet mandatoryrequirements for cycling.
Return your bicycle and helmetat any B-SAFE station.
An employee is responsible for the maintenanceof the bicycles, helmets, machine interface, andreplenishing of disposable sanitized wipes toensure safety & hygiene for users.
Registration is done online, and members of B-Safe Urban Bicycle Sharing System will receive privileges such as discounts onrentals or a rewards programme, to encourage people to adopt the system. Non-members such as tourists may use theircredit card for rentals at