define what personality is and how it affects work behaviors understand the role of values in...
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Define what personality is and how it affects work behaviors
Understand the role of values in determining work behaviors
Explain the process of perception and how it affects work behaviors
Identify the major work attitudes that affect work behaviors
Define the concept of person-organization fit and how it affects work behaviors
Discuss how behaviors have an impact on organizational performance
Chapter 2: Personality, Attitudes, and Work Behaviors Learning Objectives
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What is personality?
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Trait Description
Openness Curious, original, intellectual, creative, and open to new ideas.
Conscientiousness Organized, systematic, punctual, achievement-oriented, and dependable.
Extraversion Outgoing, talkative, sociable, and enjoys being in social situations.
Agreeableness Nice, tolerant, sensitive, trusting, kind, and warm.
Neuroticism Anxious, irritable, aggressive, temperamental, and moody.
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Other Personality Dimensions
• Self-Monitoring
• Proactive Personality
• Self-esteem • Machiavellianism
• Locus of control
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Key personality components:
Extroversion/Introversion (E/I) – Social interaction
Sensing/Intuiting (S/I) – Collection of information
Thinking/Feeling (T/F) – Evaluation of information
Judging/Perceiving (J/P) – Decision making
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Values Definition
Achievement The desire for personal success
Benevolence The desire to protect the well being of people who are close to the person.
Conformity Being motivated by being self disciplined and obedient. Conforming to others.
Hedonism The desire for pleasure in life
Power The desire for control over others, attaining power and prestige.
Security Valuing safety and stability.
Self direction
The desire to be free and independent
Stimulation The desire for a stimulating and exciting life
Tradition Acceptance of social customs and traditional ideas in a society.
Universalism The desire to protect the well being of all people. Caring about social justice.
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Perception and Work Behaviors
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The first impression establishes the mental framework in how another person is viewed and later evidence is either ignored or reinterpreted to coincide with this framework
© 2010 Jupiterimages Corporation
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What does your attitude What does your attitude communicate? communicate?
Is there a relationship Is there a relationship between your attitudes and between your attitudes and your behaviors?your behaviors?
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Factors which have a strong influence over work behaviors
Work Behavior Work Behavior andand Job Performance Job Performance
Job Performance Citizenship Absenteeism Turnover
General mental abilities
How we are treated at work
Health problems Having low performance
How we are treated at work
Personality Work/life balance issues
Negative work attitudes
Stress Positive work attitudes
Negative work attitudes
Stress
Positive work attitudes
Older employee Younger employee
Personality
Personality Younger employee and shorter tenure
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Person organization fit refers to the degree to which a person’s values, personality, goals and other characteristics match those of the organization.
Person job fit is the degree to which a person’s skill, knowledge, abilities, and other characteristics match the job demands.
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Organizational Citizenship Organizational Citizenship and Organizational and Organizational
PerformancePerformance
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Behavior and Organizational Performance
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Developing Your Personal SkillsDeveloping Your Personal Skills