customer service
DESCRIPTION
Customer Service ModuleTRANSCRIPT
- Customer Service Seminar
Charrie Rose Dulay
Magic Appliance Center - House Rules
- Objectives
- To refresh participants with the basic understanding of the different sets of knowledge and skills about customer service.
- To provide participants with a foundation that will guide them in deciding what is good for their customers.
- To equip the participants with added knowledge which they can use in business outside of MAC when the opportunity presents itself.
- To learn from each other.