WWTTFF Brenda ScharmanBrenda Scharman

Cameo College Cameo College

of Essential Beautyof Essential Beauty

ELCOME

HAT

ROG

ESTHETICS & MOREESTHETICS & MOREBEAUTY STOREBEAUTY STORE

INVENTORY?

RE-ORDER EXPIRED

OVERSTOCK

OUT OF STOCK

STAFF TURNOVER

SO…WE CHANGED OUR PEOPLE

PLUMBING BILL

$84,000

“NOTHING A LITTLE MONEY

CAN’T TAKE CARE OF”

CUSTOMER # DECLINECUSTOMER # DECLINE

UNHAPPY CUSTOMERS? GROUPON?

ECONOMY?LIVING SOCIAL?

½ OFF OF ½ OFF?

ENROLLMENT DECLINEENROLLMENT DECLINE

FEAR = REPORTS

HOT

PHONE

NEGATIVE CAMPAIGN FROM SUPER PAC

ATTENDANCE DECLINEATTENDANCE DECLINE

SO…WE CHANGED OUR PEOPLE

“WHEN THE STUDENT IS READY THE TEACHER WILL APPEAR”

“WHEN THE STUDENT ISN’T THERE…THE TEACHER GOES HOME”

70% → 89%

NO ACCOUNTABILITY

SALES TAX AUDITSALES TAX AUDIT

“NOTHING A LITTLE MONEY CAN’T TAKE CARE OF”

$106,000.00

$57,000.00

SO…WE CHANGED OUR PEOPLE

STAFF OVERTIMESTAFF OVERTIME(OVERSTAFFING)(OVERSTAFFING)

SO…WE CHANGED OUR PEOPLE

INSTRUCTOR/STAFF RATIO – 1:3

FINANCIAL AID FINANCIAL AID SOFTWARESOFTWARE

“NOTHING A LITTLE MONEY CAN’T TAKE CARE OF”

NO PELL FOR 2 MONTHS!

$ $ $ $ $ $

WE HAVE ALWAYS WE HAVE ALWAYS DONE DONE

IT THAT WAYIT THAT WAY

- SPECIAL CLASSES - SPLIT THEORY SESSIONS

““IF YOU CAN’T CHANGE IF YOU CAN’T CHANGE YOUR PEOPLE…YOUR PEOPLE…

CHANGE YOUR PEOPLE”CHANGE YOUR PEOPLE”

- JOHN HALAL

““NOTHING A LITTLE NOTHING A LITTLE MONEY CAN’T TAKE MONEY CAN’T TAKE

CARE OF”CARE OF”

- BUD REDDICK

IF YOU KEEP DOING WHAT IF YOU KEEP DOING WHAT YOU’VE ALWAYS DONE…YOU’VE ALWAYS DONE…

YOU’LL KEEP ON GETTING YOU’LL KEEP ON GETTING WHAT YOU’VE ALWAYS GOTWHAT YOU’VE ALWAYS GOT

NOT TRUE ANYMORE!

EAT THAT FROG!EAT THAT FROG!