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www.designdrivendevelopment.org

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henryjacob.com

2010 Theme: designs, products and services that improve and facilitate communication

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What is Usability?

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Making life easy

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How do we make life easy?

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build great products and services that make people life easy.

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How do we define great product?

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A good system should eliminate existing tasks (wherever it's possible), speedup the tasks with efficiency, save money, save time, simple to use and make people fall in love.

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What do our customers say about our product or service?

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How do we provide better experience to our customers?

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Business

Design

Engineering

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Interaction Design (IxD)User Centered Design(UCD)Design Driven Development(D3)

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Communication

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designs, products and services that improve and facilitate communication

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#1 Start with small changes

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#2 Think user

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Interaction/Flow – simple? intuitive?Content/Information – relevant? feel good? Message - human?

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#3 Mobile first

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#4 Social & Collaboration

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ConnectedConcurrent Multi-userVOIPP2P

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“If the software were magic, what would it do?”

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henryjacob.com

www.designdrivendevelopment.org